accountforwarder

0|Pagee-AWBHandlingGuidelineSingaporeVersion6.
0Note:Thisguidelineandrecommendationsherewitharegeneralinformationonly.
e-AWBWorkingGroupSingapore1|PageTABLEOFCONTENTSSECTIONSUBJECTPAGERevisionHistory31Introduction.
61.
1Whatise-AWB1.
2EDIAgreements1.
3TypesofShipmentsinScope1.
4Howdoese-AWBwork1.
5e-AWBimplementationrequirementsforForwarders2Scope.
93e-AWBOperationalProcess.
103.
1e-AWBAcceptanceProcess3.
2SpecialHandlingCodeECC/ECP3.
3Shipper'sSecurityStatus(KC/UC)DeclarationinFWB3.
4ExceptionManagement4FWBValidationRules.
134.
1AWBConsignmentDetails4.
2FLT:FlightBookings4.
3RTG:Routing4.
4SHP:ShipperDetails/CNE:ConsigneeDetails4.
5AGT:AgentDetails4.
6SSR:SpecialServiceRequest4.
7ACC:AccountingInformation4.
8CVD:ChargeDeclaration4.
9RTD:RateDeclaration4.
10NatureandQuantityofGoods4.
11OTH:OtherChargers4.
12Shipper'sCertification4.
13Carrier'sExecution4.
14OSI:OtherServiceInformation4.
15SPH:SpecialHandlingCodes4.
16SummaryofrequiredFWBData5RecommendedPractice.
202|PageTABLEOFAPPENDICESAPPENDIXSUBJECTPAGEASGe-AWBWorkingGroupTermsofReference.
21BMeACompletionGuidelineforCarriers24CMeACompletionGuidelineforFreightForwarders25DNewMeAPaperlessProcessforFreightForwarders.
.
.
.
26EFWBErrorReference.
27FDefinitions333|PageRevisionHistoryVersionDateUpdatedbyChangesmade1.
0(Original)1Sep20142.
06Nov2014JanetMaAdded:Noteafter1.
3.
61.
3.
4Direct/Walk-inShipmentsRemoved:1.
4.
4Walk-inShipments3.
2Walk-inShipmentsAmended:Section2Scope3.
1.
1e-AWBAcceptanceProcessPagingMoved:1.
3DefinitiontoAppendixF3.
012Dec2014JanetMaAmended:Section2ScopeonEAW/EAPandECC/ECPHandlingAdded:AppendixFEAW/EAPdefinition4.
016Jan2015JanetMaAdded:XFWBandXFHL(XMLmessagestandards)Noteafter1.
4ofStep8Amended:AppendixA1.
3.
32.
53.
13.
3.
15.
1and5.
2Removed:5.
4and5.
54|Page5.
0(EndorsedCopy)09Apr2015JanetMaAdded:3.
3Shipper'sSecurityStatus(KC/UC)DeclarationinFWBAmended:4.
66.
008Oct2015JanetMaAmended:1.
3.
25|PageSECTION1:Introduction1.
1Whatise-AWBTheAirWaybill(AWB)istheContractofCarriagebetweenthe"shipper"(e.
g.
forwarder)andthe"carrier"(airline).
ItisalsocalledthepaperAWB.
ThisisgovernedbyIATAResolution600a"TheAirWaybill".
The"AirWaybillConditionsofContract"areprintedonthereversesideoftheAWBasperIATAResolution600b.
TheWarsawConventionof1929mandatesthepaperAWB.
Thee-AWBisdefinedas:(a)aconsignmentmovingwithanelectronically-concludedContractofCarriagewithnoaccompanyingpaperairwaybillproofofthecontract;and,(b)NopaperAWBtransportedintheaircrafttodestination.
Toshipviae-AWB,eitheraBilateralAgreementorIATAMultilaterale-AWBAgreementisrequired.
1.
2EDIAgreements1.
2.
1BilateralAgreement:IATARecommendedPractice1670(RP1670)–RequirebothheadquartersoftheCarrierandFreightForwardertosigntheRP1680andwillbecoveralllocationswherebothpartiesareoperating.
6|Page1.
2.
2Multilaterale-AWBAgreement(MeA):IATAResolution672–AnAirlineandaFreightForwardersignstheMeAonlyone,andarecanimmediatelystartmovinge-AWBshipmentswiththeirpartner,providedthatbothhavemutually"activated"alocationwheretheyhaveoperations.
1.
3TypesofShipmentsinScope1.
3.
1GeneralCargo/Consolidationswithnoaccompanyingshippingdocuments.
1.
3.
2SpecialCargo(LiveAnimals/Perishables)mayrequiretheoriginaldeclarationandhealth/quarantinecertificates.
Forsuchcases,forwardersmaysubmitandincludetheoriginaldocumentsinsidethedocumentpouch,andenterthebelowstatementintheOSIorSSRfieldoftheFWBindicatingthecargoassuch.
ForLiveShipment:"Shipper'sCertificateforLiveAnimal/sattached"ForLithiumIonBatteries(asanexample):"lithiummetalbatteriesincompliancewithSectionIIofPI970".
1.
3.
3DangerousGoods(DG)ShipmentsmayrequiretheoriginalSDDG.
Forsuchcases,forwardersmaysubmitandincludetheoriginaldocumentsinsidethedocumentpouch,andenterthebelowstatementintheOSIorSSRfieldoftheFWBindicatingthecargoassuch.
ForDGShipment:"DangerousGoodsasperattachedDGD";or"DangerousGoodsasperattachedDGD-CAO"ForconsolidationcontainingbothDGandNon-DG:"XXPackagesDangerousGoodsasperattachedDGD";or"XXPackagesDangerousGoodsasperattachedDGD-CAO"7|Page1.
3.
4Direct/Walk-inShipmentswillbehandledaccordingtoeachAirlines'currentindividualprocesses.
1.
4Howdoese-AWBworkStep1:Bothparties(AirlineandForwarder)musthaveanEDIAgreementpriortoimplementingthee-AWBStep2:ForwardermakesreservationswiththeCarrierandadviseifshipmentwillmovease-AWBorspecifyinFWBmessageaccordingtoagreedprocedurebetweenAirlineandForwarderStep3:ForwardersendsFWB/XFWBandFHL/XFHL(forconsolidations)electronicmessagestotheAirlinepriortotenderingtheshipmentStep4:ForwarderchecksforFMAorFNAmessageStep5:ForwardertenderstheshipmenttotheAirlinepriortoflightdeparture/cut-offStep6:Airlinereceivestheshipmentas"FreightonHand"orFSU/FOHStep7:Iftherearenodiscrepancies,Airlineacceptsshipmentintheirsystemas"ReadyofCarriage"orFSU/RCStotheFreightForwarder,concludingtheCargoContractStep8:Iftherearediscrepancies,Airlineacceptsshipmentwithacceptedinformationintheirsystemas"FreightonHand"orFSU/FOH,andrequestForwardertore-sendtheFWB/XFWBwiththecorrectedinformation.
(Pleasereferto3.
3ofExceptionManagement).
Step9:Forwarderre-sendstheFWB/XFWBwiththecorrectedinformationStep10:Intheinformationiscorrect,theAirlinerespondswiththeFSU/RCSelectronicmessagetotheForwarder,concludingtheCargoContract1.
5e-AWBImplementationRequirementsforaForwarderCapabilitytosendoutFWB/XFWBandFHL/XFHLmessagesCapabilitytoreceiveFSU/FOH,FSU/RCS,FMA(Acknowledgement)andFNA(Reject)messagesElectronicarchivalcapabilityoftheFWB/XFWBandFSU/RCSmessages(thesetwomessagesconstitutetheShipmentRecord)8|PageSECTION2:ScopeoNophysicalMasterAirWaybill(MAWB)orHouseManifest(FHL)willbetenderedbytheforwardertoanyAirlinefromtheoriginstationofupliftoThephysicalMAWBistobereplacedbytheelectronicmessageequivalent–theFWBoFreightForwardermusttransmittheFWB/XFWBandFHL/XFHL(forconsolidations)forallshipmentsontheAirline'sflightpriortolodging-intheircargoattheacceptancecounter.
oTherewillbeane-AWBStandardOperatingProcedureforForwardersandwillcoverallcargocategoriesanddestinations,unlessotherwisestated.
oForcargoacceptance,FFmaycontinuetotendertheirdocumentpouchcontainingshippingdocuments(e.
g.
consolmanifest,houseAWB,commercialinvoices,packinglist,etc.
)oTomeetcustomsandregulatoryrequirementsatdestinations,otherpaperdocuments(e.
g.
healthcertificates,etc.
)shallcontinuetobetenderedatcargoacceptance,ifnecessaryoIncasethecustomer(consignee/shippers)needtohavepapertosatisfycustoms/legal/tax/issuancerequirement,FFshallbringacopyofthepaperAWBtomeettheselocalrequirement.
oEAWandEAPcodesshouldbeenteredintheFWB/XFWBbytheFreightForwarder,toindicateifthereispouchcontainingoriginalshippingdocumentsgoingwiththeshipment.
oECCandECPcodesshouldbeenteredintheFWB/XFWBbytheAirline,toidentifyifane-AWBshipment(iffeasible)hasapaperAWBincludedinthepouch.
9|PageSECTION3:Thee-AWBOperationalProcess3.
1Thee-AWBAcceptanceProcessStep1:FreightForwarder(ortheirco-loaders)musttransmittheelectronicAWB(FWB/XFWB)andFHL/XFHL(forconsolidations)forallshipments,regardlessofdestination,andpriortothefreightpresentmentattheacceptancecounter.
TheFWBandFHLmaybesentvia:CCNhubportalatURLhttp://www.
ccnhub.
com/en/Airline'sindividuale-AWBplatformsiteForwarder'sin-housecomputersystemwithgatewayconnectionstoCCNhubDirecthost-to-hostconnectionbetweenairlineandforwardersystemsDirecthost-to-hostconnectionbetweenairlineandforwarderhostsystemgatewayITprovider10|PageForwardershouldonlytransmitanaccurateFWB/XFWBandFHL/XFHLmessagetotheAirlinebeforetenderingtheirshipmentatcargoacceptance.
Step2:Airlinewillsendout:FMAtoacknowledgereceiptoftheprocessedFWB/XFWB;or,FNAiftheFWB/XFWBcontainbusinessdataerrors.
TheFMAorFNAwillbesentalmostinstantlyaftersystemchecksagainsttheAirline'slistofFWBdatavalidationrules.
ForwardertoresolveissueswiththeAirline,ifany.
Step3:ForwardertenderstheirshipmenttotheAirline,andmayincludeapouchcontainingdocumentsforcarriagetofinaldestinationatthepointofcargoacceptance.
Step4:AirlinecomparestheFWB/XFWBandFWB/XFWBagainsttheactualshipmenttendered.
Iftherearediscrepancies,theCarrierwill:SendtheFSU/FOHmessagetotheForwarderinformingofthediscrepancies;and,ProducetheWarehouseReceipt,ifnecessary.
Forwardertoamendandre-sendtheFWBcontainingthecorrectedinformation.
Step5:AirlinetodeterminewhethertheShipmentqualifiesase-AWB,andactaccordingly(pleaserefertoSection3.
3fortheprocess).
Step6:OncetheFWBdatamatchestheactualshipment,AirlinewillsendoutFSU/RCStoconcludethecontract.
3.
2SpecialHandlingCodeECC/ECPProcessStep1:AirlineconfirmsthattheForwarderisauthorizedtodeliverfreightwithoutpaperAWB(ane-AWBagreementisinplace).
Step2:AirlinedetermineswhethertheShipmentisECC(e-AWB)orECP(paperAWB),takingintoaccountapplicableInternationalConvention,regulatoryrequirementsandnetworkconstraints.
ForECPshipments:AirlineprintsthepaperAWBpursuanttoResolution600a,includingtheConditionsofContract,basedontheFWB/XFWBsentbytheForwarder.
AirlinesignsthepaperAWBonbehalfoftheForwarder.
11|PageStep3:AirlineenterstheappropriatecodeintheSpecialHandlingCodefield.
3.
3Shipper'sSecurityStatus(KC/UC)DeclarationinFWBFWBmessageinKC/UCStatusinSSRLine.
ForwardersmustindicateRCAR-KCorRCAR-UCinthefirstSSRLine.
Example:SSR/RCAR-KCorSSR/RCAR-UCRefertoSection4.
6SSR:SpecialServiceRequest3.
4ExceptionManagement3.
4.
1IncaseofmissingFWB/XFWBpriortofreightdelivery:Approach1:AirlinerejectsthefreightdeliveryApproach2:AirlineverballyinformsforwardertosendoutFWBAirlineinformsforwarderofmissingFWBand/orFHLmessageFFneedstosendtheFWB(a)within30minutesaftertheverbaladvisewasgiven,or(b)beforeflightclosure,whichevercomesfirst.
Otherwise,fallbacktoapaperAWB.
Approach3:AirlineinformsforwardertosendoutFWB/XFWBAirlineinformsforwarderofmissingFWB/XFWBand/orFHL/XFHLmessageApproach4:FallbacktoapaperAWBTheaboveapproachesneedtobeagreeduponbetweenthetwoparties.
3.
4.
2IncaseofmismatchbetweenFWB/XFWBandreceivedcargo:Approach1:AirlinesendsFSU/RCSwithcorrecteddataNote:FWBandFSU/RCSmessagecontentarenotalignedinthisapproach.
Approach2:AirlinesendsFSU/FOH,waitsforthecorrectedFWB/XFWBfromtheForwarder,thensendstheFSU/RCSNote:FWBandFSU/RCSmessagecontentarealignedinthisapproach.
12|PageApproach3:AirlinesendsFSU/RCSwithincorrectdataandapaperCCA.
Note:ThisimpliesincorrectshipmentdataintheFWB/XFWB,beawareoftheimpactontheauthoritiesthatmayaccessthisdocument.
13|PageSECTION4:FWB/XFWBValidationRulesFWB/XFWBmessagequalityisapre-requisitefore-AWBimplementation.
Toavoiddelaysatfreightpresentment,Forwardermusttakeimmediateactiontore-sendtheamendedFWB/XFWBtotheAirlineiftheyreceivedanFNAmessage.
Forthedetailedguidelines,ForwardersshouldcarefullynotethefollowinginformationandcontentstoconveyintheirFWBmessagestotheCarriers:Termsusedaredefinedasfollows:MElementismandatoryOElementisoptionalCElementisconditionalaAlphabeticcharacterorletter(A-Z)nNumericcharacterornumber(0-9)mAlpha-numerictEitheraletter,numberoranotheracceptablecharactere.
g.
fullstop,dashandspacepCouldincludeadecimalpoint4.
1AWBConsignmentDetailsAWBNumbert[…12]12charactersMOriginAirportCode[aaa]3charactersMDestinationAirportCode[aaa]3charactersMTotalPieces[nnnn]4numericMWeightCodeinKilogram[a]"K"MWeightn[…7]7numericMExample:FWB/1618-37257861AMSBNE/T9K510.
04.
2FLT:FlightBookingsCarrierCode[mm]2charactersMFlightNumber[nnn(n)(a)]5charactersMExample:618-3725861AMSBNE/T9K510.
0FLT/SQ323/294.
3RTG:RoutingAirportCode[aaa]3charactersMCarrierCode[mm]2charactersMExample:FLT/SQ323/29RTG/SINSQ/BNESQOnlyvalidIATAcodesshouldbeused.
14|Page4.
4SHP:ShipperDetails/CNE:ConsigneeDetailsNamet[…35]35charactersMStreetAddresst[…35]35charactersMPlacet[…17]17charactersMState/Provincet[…9]9charactersOISOCountryCode[aa]2charactersMPostalCodet[…9]9charactersMContactIdentifierm[…9]3charactersOContactNumberm[…25]25charactersOExample:RTG/SINSQ/BNESQSHP/ABCINTLSGPVTLTD/210LEVEL–1ABC1A/SINGAPORE/SG/238164CNE/ABCINTLOFWAINC/425ROADDRIVE/BRISBANE/QLD/AU/4000ForwardersaretoensurethattheshipperandconsigneenamesandaddresseswhicharepopulatedintheFWB(limitedby35characters)areanexactmatchwiththeirshippingdetails.
FullShipper/Consigneenamewithoutabbreviationisrequiredforthosenotexceeding35characters.
IncasetheShipper/Consigneenameexceeds35characters,onlythenisitallowedtoabbreviatethecompanyname.
Useonlycommonlyunderstoodabbreviationsshouldbeused;Avoidanyambiguityinunderstandingtheabbreviatedaddresses;and,Optimizetheuseofthe35charactersavailable.
Duetocustomsrequirementsinmanycountries,itissuggestedtohavethecorrectPostalCodeasmandatory.
4.
5AGT:AgentDetailsIATAAgentCoden[…7]7charactersMIATAAgentCASSCode[nnnn]4charactersONamet[…35]35charactersMIssuingPlace(AirportCode)t[…17]17charactersMExample:AGT//7847311/0811/XYZLOGISTICS/SIN15|Page4.
6SSR:SpecialServiceRequestSSR(x3lines)t[…65]65charactersCExample:AGT//7847311/0811/XYZLOGISTICS/SINSSR/RCAR-KC/STORETO-8DEGREECELSIUSForwardersmustindicateRCAR-KCorRCAR-UCinthefirstSSRLine.
Forwardersmayinputanyspecifichandlinginformationrequiredinthisfield.
4.
7ACC:AccountingInformationACCt[…34]34charactersOExample:SSR/RCAR-KC/STORETO-8DEGREECELSIUSACC/GEN/SPLRATE500KForwardersmayinputdataindicatedattheAccountingInformationBox.
4.
8CVD:ChargeDeclarationCurrencyCode[aaa]3charactersCP/C(2fields)[a]P(repaid)orC(ollect)CDeclaredvalueforCarriagem[…12]NVD=NoValueDeclaredCDeclaredvalueforCustomsm[…12]NCV=NoCustomsValueCAmountofInsurancet[…11]XXX=NoValueCExample:ACC/GEN/SPLRATE100KCVD/SGD//PP/NDV/NCV/XXX4.
9RTD:RateDescriptionAWBRateLineNumber[nn]2charactersMNoofPcsorRateCombPt[nnnn]4charactersMWeightCode[a]"K"MWeightn[…7]p7charactersMRateClassCode[a]"C""M""N""Q"MCommodityItemNumber[nnnn]4charactersCChargeableWeightn[…7]p7charactersMRateorChargen[…8]p8charactersMTotalChargeAmountn[…12]p12charactersMExample:CVD/SGD//PP/NDV/NCV/XXXRTD/1/P30/K510.
0/CC/S0315/W510.
0/R3.
75/T1912.
50WhenRateClassCodeof"C"isentered,theCommodityItemNumberwillberequired.
4.
10NatureandQuantityofGoodsForwardermustprovideaccurate,specificandcomplete"NatureofQuantityofGoods"informationasgenerictermsarenotacceptedinmostcountries.
"16|PageAlthoughspaceavailableforinputtingthehandlinginformationintheFWBis20charactersx11lines,"Manifestdescriptionoffoods"intheAirlineFlightManifest(FFM)islimitedto15characters,andthecommoditydescriptionintheFFMisextractedfromthefirst15charactersofthefirstlineoftheNGfieldoftheFWB.
AssuchtheForwardermustprovideaccurateandvalidcommoditydescriptionintheFWB,cappedat15charactersforthefirstlineintheNGfield,asthiswillhaveanimpactontheFFMmessage.
Forexample:"Aircraftspareparts"inputtedinthefirstlineoftheNGfieldoftheFWBwillbetruncatedto15charactersas"Aircraftspare",whentheFFMisgenerated.
FollowingarethehandlingidentifiersintheFWB:NGNatureofQuantityofGoodsfornon-consolcargot(…20)ONCNatureofQuantityofGoodsforconsolcargot(…20)ONDDimensionCNVVolumeCNUULDinformation(ifany)CNSSLAC(ifany)CForwardermayinputthedescriptionof"NatureofGoods"ineitherthe"NG"or"NC"datafield,andshouldnotcontainphrasessuchas"SaidtoContain"onthefirstlineoftheNGfieldoftheFWB.
AsperCargo-IMPrequirement,dataforeithertheDimension(ND)orVolume(NV)mustbeinputted.
4.
11OTH:OtherChargesForwardersshouldonlyusethestandardIATA'sOtherChargeCodes.
Followingisalistofthecommoncodesused:OTHERCHARGECODESDESCRIPTIONMYFuelSurchargeXBInsurance&SecuritySurchargeCGElectronicprocessingortransmissionofdataforcustomsprocessingCCManualdataentryforcustomspurposesRADangerousGoodsFeeExample:OTH/P/MYC262.
50/XBC67.
504.
12Shipper'sCertificationSignaturet[…20]20charactersMForwarderisrequiredtoenterthenameofthe"ShipperorhisAgent"inCAPITALletters.
17|Page4.
13Carrier'sExecutionSignaturet[…20]20charactersMForwarderisrequiredtoenterthenameofthe"IssuingCarrieroritsAgent"inCAPITALletters.
4.
14OSI:OtherServiceInformationOSI(x3lines)t[…65]65charactersMExample:OSI/DANGEROUSGOODSASPERATTACHEDDGD-CAOForwardersmayinputanyotherhandlinginformationrequiredinthisfield.
4.
15SPH:SpecialHandlingCodesOSI(x9)[aaa]3charactersOExample:SPH/ECC/PERForwardersmayinputthecorrectstandardhandlingcodes(SHC)listedintheIATATACTRulesmanual.
Fore-AWBSHCs(ECC/ECP),thesearetobeinputtedbytheAirline.
4.
16SummaryofrequiredFWBdataELEMENTNAMELINEAWBBOXUSECOMMENTSAWBNumber1A/1BMOriginAirportCode1MDestinationAirportCode11AMFlightBookingsFLT19A/19BMRoutingRTG11B/11D/11FMAgentAGT06/07/08MTotalPiecesRTD22AMGrossWeightRTD22BMWeightCodeRTD22CM"K"RateClassDetailsRTD22DM"C""M""N""Q"CommodityItemNumberRTD22ECChargeableWeightRTD22FMRateorChargeRTD22GMTotalChargeAmountRTD22HMGoodsDescriptionNG/NC22ICCapat15charactersforthe1stlineShouldnotcontain"Saidtocontain"Dimensions/VolumeND/NV22ICEithershouldbepresentOtherChargesOTH23CHandlingInformationSSI/OSI21CAccountingACC10OShipper'sCertificationCER31MCarrier'sExecutionISU32CM18|Page19|PageSECTION5:RecommendedPracticeBelowaretherecommendedpracticestobefollowedbylocalstakeholderintheimplementationofthee-AWBprocess:oForwarderstoprovidethecorrectFWBifpossibleatalltimesoUsethefollowingrecommendedcodes:MY–FuelSurchargeCodeXB–SecuritySurchargeCodeoFWBCompletionForloosecargo–needtopopulateatleastoneofthefollowingFWBfields:a.
Shipmentdimensionsb.
ShipmentvolumeweightForBUPcargo–needtoindicate"BUP"inSPHfield20|PageAppendixASingaporee-AWBWorkingGroup–TermsofReference1.
Objectives1.
1e-AWBSingaporePenetrationSupportGroup(hereinafterreferredtoastheSupportGroup)isestablishedasanactiongroupreportingtothee-AWBAdvisoryGroup.
1.
2Theobjectiveofthee-AWBSingaporeSupportGroupisutilizetheindustryparticipationtosupporttheoveralleffortsdonebytheindividualstakeholdertofurtherincreasethee-AWBpenetrationsatSingapore.
1.
3TheSupportGroupshall:1.
3.
1.
Agreeonthelocationdeliverables,actions,andplanstojointlysupportthee-AWBpenetrationrategrowthinSingapore,subjectto,practicaltotheSingaporeenvironment.
1.
3.
2.
DemonstratethatjoiningtheIATAMultilaterale-AWBAgreementwillremovethelegalburdenofsigningmultiplebilaterale-AWBagreementsandwillhelptopromotee-AWBadoptionintheindustry.
1.
3.
3.
Leadbyexample,toshowcasesthebenefitsandcommitmenttoimplemented80%e-AWBpenetrationinSingaporebytheendof2015.
2.
Composition2.
1TheSupportGroupshallconsistof16members(stakeholders)withrelevantknowledgeofe-AWB,andcanbeexpandedwhennecessary.
2.
2TheSupportGroupshallideallyincludemembersfromthefollowingstakeholders:AirlinesFreightForwardersGroundHandlingAgentCAASandIDA(asobservers)2.
3AffiliatesofFreightForwarderandadditionalairlinestoallowedjoiningbeyondtheSupportGroupMembers.
2.
4MembershipoftheSupportGroupshallreflectasmuchaspossibleafairgeographicalrepresentation.
2.
5MembersoftheSupportGroupshallbenominatedforthedurationoftheworkinggroup.
21|Page2.
6TheIATACargoCommitteemembersshallappointtheirSingaporebasedstafffortheirinvolvementinthee-AWBsupportgroupinitiative.
2.
7Whenappropriate,theSupportGroupshallinvitetheparticipationofindustryexperts(e.
g.
Legal,Regulators)atthegroupmeetingsfromtimetotimeforconsultationpurposes.
2.
8ObserversfromIATAMembers,IATAStrategicPartnersandindustrystakeholdersmaybeinvitedtoattendtheSupportGroupmeetingsuponconcurrenceofIATASecretariat.
3.
RulesandProcedures3.
1TheSupportGroupshallbeestablishedfordurationoftwelve(12)monthsorlessifthepenetrationrateofe-AWBisabove80%forSingaporeoverallstatisticsdeclaredeffectivebyIATApriortothetwelvemonthsperiod.
3.
2MeetingsoftheSupportGroupshallbeconductedbyregularteleconferencesor,whenrequired,face-to-facemeetingsmaybeorganizeduponacceptanceofthemajorityofthemembersofSupportGroup.
3.
3TheSupportGroupshalllimititsactivitytoprovidingindustrysupportandactionstodriveupthee-AWBpenetrationinSingapore.
3.
4AllmeetingsshallbeconductedinaccordancewithIATA'sCompetitionLawGuidelinesforIATATrafficConferences.
4.
RolesandResponsibilities4.
1TheSupportGroupshallreporttothee-AWBAdvisoryGroup.
4.
2EachmemberoftheSupportGroupshallparticipateinhisorhercapacityasarepresentativeoftheindustrywithrequired(relevant)knowledge.
4.
3MembersoftheSupportGroupshallidentifytherequiredand/ornecessarybusinessinformationneededtoproposerecommendations.
4.
4TheSupportGroupshallconsultwiththerelevantindustrybodieswhenneeded.
4.
5IATAshallprovidetheSecretary,whowillsupportandfacilitatethemeetingsoftheSupportGroup.
4.
6TheSecretaryoftheSupportGroupshallliaisewithotherIATAgroupssuchasCBPP,CPCMG,IFCCandCSC.
4.
7Fromtimetotime,IATAmayappointamemberoftheSupportGroupasFacilitatorfortheteleconferencesortheface-to-facemeetings.
22|Page5.
Deliverables5.
1TheSupportGroupshallberesponsibletohelpreach80%e-AWBpenetration.
5.
2Developajointindustryplanandroadmaptosupportthe80%target.
5.
3Contributeitsresourcetosupportthejointplanandroadmap.
23|PageAppendixBAirlineSubmissionFormCompletionGuidelinesAirlinesneedtocompleteandsubmittheAirlineSubmissionFormtojointheIATAMultilaterale-AWBAgreementTypeintothegreyshadedfieldsintheSubmissionForm,thenprintandsignIntheSubmissionForm:EnsuretospecifytheDesignatedContact(sectionA)EnsuretospecifytheAirportlocations(sectionB)EnsuretoentertheAirlineReferenceandSignatorydetails(page4)ForlistofAirports,anExcelsheettemplateisalsoavailable;pleasecontactIATAcargoatcargo@iata.
orgSendcompletedAirlineSubmissionFormto:IATACargoAttn:BenBehananManager,e-AWBStandardMultilateralAgreementInternationalAirTransportAssociation33Routedel'Aéroport1215Geneva15AirportSwitzerlandPleasesendasoftcopyofthefilled-inSubmissionForm(andfilled-inExcelSheet,ifapplicable)bye-mailtoIATACargoatcargo@iata.
orgIncaseofanyquestions,pleasecontactIATACargoatcargo@iata.
org24|PageAppendixCMultilaterale-AWBAgreementCompletionGuidelines–FreightForwardersTojointheIATAMultilaterale-AWBAgreement,completeandsigntheAgreementandtheSubmissionFormTypeintothegreyshadedfieldsintheAgreementandSubmissionForm,thenprintandsignIntheAgreement,enterthedetailsonPage1andPage12IntheSubmissionForm:SendthesignedOriginalAgreement(2copies)andSubmissionForm(1copy)to:IATACargoAttn:BenBehananManager,e-AWBStandardMultilateralAgreementInternationalAirTransportAssociation33Routedel'Aéroport1215Geneva15AirportSwitzerland25|PageAppendixDNewMeAPaperlessProcessforFreightForwardersAnewpaperlessprocessusinge-signaturesisnowavailableforfreightforwarderstojointheMultilaterale-AWBAgreement.
Thenewprocessislegallybinding,secure,efficient,andenvironmentallyfriendly–removingtheneedforpartiestoprint,signandmailpaperdocuments.
Joininfoureasysteps:1.
ReviewthestandardMultilaterale-AWBAgreement2.
CompleteandsubmittheOnlineJoiningForm(takesapprox.
10-15minutes)3.
ReceiveyourAgreementbye-mailfromIATACargo4.
e-signtheAgreementNextsteps:IATAwillcountersigntheAgreementandyouwillreceivethefinalsignedPDFbye-mail.
YourcompanywillbelistedtotheIATAMultilaterale-AWBAgreementandyouwillreceiveajoiningconfirmationmessagefromIATAadvisingtheeffectivedateandnextsteps.
Clickformoreinformation:Introductiontopaperlessprocess(pdf)Aboute-signatures(includingdemoonhowtoe-sign)26|PageAppendixEFWBErrorReferenceStartingwithMIPStrategyv4andcurrentlyineffect,improvementviaanewsimplifiederrorcodeset(shortformat-XXX99)anderrortypesareredefinedasfollows:D–Dataerror;e.
g.
invalidormissingdatainaspecificfieldR–Rejected;e.
g.
messagerejectedforthereasondescribedintheerrordefinitionS–Syntaxerror;e.
g.
theformatofthemessageidinvalidresultingintheinabilitytousethemessageandthereforeitsrejectionThetablebelowexplainsthemeaningofthecolumnheadingsused.
ColumnHeadingDescriptionErrorCodeNewMIPErrorCodeErrorTypeD–invalidDataerrorR–messageRejectedS–SyntaxerrorErrorDescriptionDescriptionoftheerrorNote:allerrorsshownbelowappliestoFWBsonly.
ErrorCode/sErrorTypeErrorDescriptionAccountingInformationErrorsACC00ACC01ACC02DInvalidormissingaccountinginformationdetails-accountinginformationidentifier-accountinginformationAgentErrorsAGT00AGT01AGT02AGT03AGT04AGT05AGT06DInvalidormissingagentdetails-accountnumber-IATAcargoagentnumericcode-IATAcargoagentCASSaddress-participantidentifier-name-placeAgentReferenceDataErrorsARD00ARD01DInvalidormissingagentreferencedata-filereferenceAWBConsignmentDetailErrorsAWB00AWB01AWB02DInvalidormissingAWBconsignmentdetails-airlineprefix-AWBserialnumber27|PageErrorCode/sErrorTypeErrorDescriptionAWBConsignmentDetailErrors(continuation)AWB03AWB04AWB05AWB06AWB07AWB08AWB09AWB10AWB11AWB12D-airport/citycodeoforigin-airport/citycodeofdestination-shipmentdescriptioncode-numberofpieces-weightcode-weight-volumecode-volumeamount-densityindicator(DG)-densitygroupAWB13RMessagerejected-AWBserialnumberblacklistedAWB14RMessagerejected-AWBserialnumbernotallocatedtoforwarderCCChargesinDestinationCurrencyDataErrorsCDC00CDC01CDC02CDC03CDC04CDC05DInvalidormissingCCchargesindestinationcurrencydetails-destinationcurrencydetailsISOcurrencycode-currencyconversionrate-rateofexchange-CCchargesindestinationcurrency-chargeamount-chargesatdestination-chargeamount-totalcollectcharges-chargeamountShipper'sCertificationErrorsCER00CER01DInvalidormissingshipperscertificationdetails-signatureConsigneeErrorsCNE00CNE01CNE02CNE03CNE04CNE05CNE06CNE07CNE08CNE09DInvalidormissingconsigneedetails-accountnumber-name-streetaddress-place-state/province-ISOcountrycode-postcode-contactidentifier-contactnumberCNE10SSyntaxerror-consigneedetails–totalcharactersofcountrycode,postcode,contactidandcontactnumbercannotexceed69CommissionInformationErrorsCOI00COI01COI02COI03DInvalidormissingcommissioninformationdetails-nocommissionindication-CASSindicator-commissionamount-CASSsettlementfactor-commissionpercentage-CASSsettlementfactorCollectChargeSummaryErrorsCOL00COL01COL02COL03COL04COL05COL06COL07COL08DInvalidormissingcollectchargesummarydetails-totalweightcharge-chargeidentifier-totalweightcharge-chargeamount-valuationcharge-chargeamount-taxes-chargeamount-totalotherchargesdueagent-chargeamount-totalotherchargesduecarrier-chargeamount-chargessummarytotal-chargeamount-chargescollectnotallowedtothisdestination28|PageErrorCode/sErrorTypeErrorDescriptionCustomsOriginErrorsCOR01DInvalidormissingcustomsorigincodedetailsChargeDeclarationErrorsCVD00CVD01CVD02CVD03CVD04CVD05CVD06CVD07DInvalidormissingchargedeclarationsdetails-ISOcurrencycode-chargecode-p/cindicator(Weight/Valuation)-p/cindicator(Othercharges)-declaredvalueforcarriage-valueforcustomsdeclaration-valueforinsurancedeclarationFlightBookingErrorsFLT00FLT01FLT02FLT03DInvalidormissingflightbookingdetails-carriercode-flightnumber-dayFWBErrorsFWB01RMessagerejected-FWBdatadifferssignificantlyfromthatcontainedinthebookingFWB02RMessagerejected-FWBroutingdiffersfromthatcontainedintheshipmentbookingFWB03SSyntaxerror-SSR+NFY+OSI+CORtotalcharacterlengthtoolong-totalcharacterscannotexceed216Carrier'sExecutionErrorsISU00ISU01ISU02ISU03ISU04ISU05DInvalidormissingcarriersexecutiondetails-day-month-year-placeorairport/citycode-signatureMessageErrorsMSG01SSyntaxerror-messageenvelopesyntaxerrorMSG02SSyntaxerror-invalidornoendofmessagecharacterMSG03SSyntaxerror-unabletousethe(datacontainedinthemessagecannotbeusedtoupdatethecarrier'ssystem)MSG04RMessagerejected-dataalreadycreatedincarrier'ssystem(toolatetobeofanyuse;messagereceivedafterthecarrierhascreatedthedatainitssystem)MSG05RMessagerejected-theoriginator'sTTYaddressisnotrecognizedbythecarrierMSG06RMessagerejected-theoriginator'sTTYaddressisrecognizedbutnotconfiguredtoacceptthismessagetypeMSG07RMessagerejected-messageversionnumbernotsupportedbycarrierAlsoNotifyErrorsNFY00NFY01NFY02NFY03NFY04DInvalidormissingnotifydetails-name-streetaddress-place-state/province29|PageErrorCode/sErrorTypeErrorDescriptionAlsoNotifyErrors(continuation)NFY05NFY06NFY07NFY08D-ISOcountrycode-postcode-contactidentifier-contactnumberNFY09SSyntaxerror-alsonotifydetails-totalcharactersofcountrycode,postcode,contactidandcontactnumbercannotexceed69NominatedHandlingPartyErrorsNOM00NOM01NOM02DInvalidormissingnominatedhandlingpartydetails-name-placeOtherCustomsInformationErrorsOCI00OCI01OCI02OCI03OCI04DInvalidormissingothercustomsinformationdetails-ISOcountrycode-informationidentifier-customsinformationidentifier-supplementarycustomsinformationOtherParticipantInformationErrorsOPI00OPI01OPI02OPI03OPI04OPI05OPI06OPI07OPI08DInvalidormissingotherparticipantinformationdetails-name-participantofficemessageaddress-airport/citycode-participantofficemessageaddress-officefunctiondesignator-participantofficemessageaddress-companydesignator-otherparticipantinformation-filereference-otherparticipantidentification-participantidentifier-otherparticipantidentification-participantcode-otherparticipantidentification-airport/citycodeOtherServiceInformationErrorsOSI01DInvalidormissingotherserviceinformationOtherChargesErrorsOTH00OTH01OTH02OTH03OTH04DInvalidormissingotherchargedetails-p/cindicator-otherchargecode-entitlementcode-chargeamountPrepaidChargeSummaryErrorsPPD00PPD01PPD02PPD03PPD04PPD05PPD06PPD07DInvalidormissingprepaidchargesummarydetails-totalweightcharge-chargeidentifier-totalweightcharge-chargeamount-valuationcharge-chargeamount-taxes-chargeamount-totalotherchargesdueagent-chargeamount-totalotherchargesduecarrier-chargeamount-chargesummarytotal-chargeamountSenderReferenceErrorsREF00REF01REF02REF03REF04DInvalidormissingsenderreferencedetails-senderofficemessageaddress-airport/citycode-senderofficemessageaddress-officefunctiondesignator-senderofficemessageaddress-companydesignator-senderofficemessageaddress-filereference30|PageErrorCode/sErrorTypeErrorDescriptionSenderReferenceErrors(continuation)REF05REF06REF07D-senderofficemessageaddress-participantreference-senderofficemessageaddress-participantcode-senderofficemessageaddress-participantairport/citycodeRateDescriptionErrorsRTD00RTD01RTD02RTD03RTD04RTD05RTD06RTD07RTD08RTD09RTD10RTD11RTD12RTD13RTD14RTD15RTD16RTD17RTD18RTD19RTD20DInvalidormissingratedescriptiondetails-AWBratelinenumber-AWBcolumnidentifier-numberofpieces/ratecombinationpointdetails-grossweightdetails-weightcode-grossweightdetails-weight-grossweightdetails-rateclasscode-commodityitemnumber/ULDrateclasstype/rateclasscodeclassrate-chargeableweighdetails-weight-ratechargedetails-rateorchargeordiscount-totaldetails-chargeamountordiscountamount-goodsdescription-goodsdataidentifier-goodsdescription-natureandquantityofgoods-consolidation-natureandquantityofgoods-dimensions-weightcode-dimensions-weight-dimensions-measurementunitcodeornodimsavailablecode-dimensions-lengthdimension-dimensions-widthdimension-dimensions-heightdimension-dimensions-noofpiecesRTD21SSyntaxerror-ratedescriptiondetails-totalnumberofcharactersofunitcode,length,width,heightandnoofpiecescannotexceed20RTD22RTD23RTD24RTD25RTD26RTD27RTD28RTD29RTD30-volume-volumecode-volume-volumeamount-ULDnumber-ULDtype-ULDnumber-ULDserialnumber-ULDnumber-ULDownercode-shippersloadandcount-SLAC-harmonizedcommoditycode-countryoforiginofgoods-ISOcountrycode-servicecodedetails-servicecodeRoutingErrorsRTG00RTG01RTG02RTG03RTG04DInvalidormissingroutingdetails-1stdestination/carrierairportcitycode-1stdestination/carriercode-onwarddestination/carrierairportcitycode-onwarddestination/carriercodeShipperErrorsSHP00SHP01SHP02SHP03SHP04SHP05SHP06SHP07DInvalidormissingshipperdetails-accountnumber-name-streetaddress-place-state/province-ISOcountrycode-postcode31|PageErrorCode/sErrorTypeErrorDescriptionShipperErrors(continuation)SHP08SHP09D-contactidentifier-contactnumberSHP10SSyntaxerror-shipperdetails-totalcharactersofcountrycode,postcode,contactidandcontactnumbercannotexceed69SalesIncentiveInformationErrorsSII00SII01SII02DInvalidormissingsalesincentiveinformationdetails-chargeamount-CASSindicatorSpecialHandlingDetailsErrorsSPH01DInvalidormissingspecialhandlingcodeShipperReferenceInformationErrorsSRI00SRI01SRI02DInvalidormissingshipmentreferenceinformationdetails-referencenumber-supplementaryshipmentinformationSalesServiceRequestErrorsSSR01DInvalidormissingSpecialServiceRequestFreeTextDescriptionofGoodsErrorsTXT01DInvalidormissingfreetextdescriptionofgoodsdetailsTXT02SSyntaxerror-freetextdescriptionofgoodsdetails-totalcharacterscannotexceed54532|PageAppendixFDefinitionsShipmentRecord–anyrecordoftheCargoContractpreservedbythecarrier,evidencedbymeansotherthananAWB.
CargoContract–atermusedinthee-AWBAgreementandmeansacontractbetweentheforwarderandcarrier,forthetransportationandsettlementofaspecificcargoshipment.
CargoReceipt–adocumentwhichisprovidedtotheforwarderbythecarrierelectronicallyorinpaperform,evidencingtheShipmentRecordasasubstitutionfortheissuanceofanAWBandwhichpermitsidentificationoftheshipmentthathasbeenacceptedanddeemed"ReadyforCarriage"(RCS).
WarehouseReceipt–anelectronicFSUmessageorpaperdocumentprovidedtotheshipperbythecarrieracknowledgingthereceiptofthecargoshipmentas"FreightonHand"(FOH)forcarriagebyair.
Ataminimum,theWarehouseReceiptmusthave:Theweightandnumberofpiecesofthecargoshipment;Thedate,timeandplacereceivedbytheCarrier;and,Referencetheshipmentidentificationnumbercoveringthespecificcargoshipment.
Totheextentisreadilyavailable,anindicationoftheplacesofdeparture,destinationand,ifapplicable,agreedstoppingplacesshouldalsobespecified.
33|PageEAW–specialhandlingcodeindicatingthatthereisnodocumentpouchtobetenderedbythefreightforwarderandcarrierbythecarriertodestinationEAP–specialhandlingcodeindicatingthatthereisadocumentpouchtobetenderedbythefreightforwardercontainingoriginalshippingdocumentswhicharerequiredbycustomsatdestinationECC–specialhandlingcodeindicatingthatthereisnopaperAWBaccompanyingtheshipmenttothedestination;ECCcodeshouldbeenteredbytheAirlineECP–specialhandlingcodeindicatingthatthereisacopyofthepaperAWBaccompanyingtheshipmenttothedestinationmerelyincomplianceoflocalcustomsregulations/requirements.