Exchangeexchange2007

CUSTOMERCaseStudy/1FederalAgencyGainsAgilitythroughPrivateCloudIntegratingExistingCollaboration,SecuritySolutions"VMwareenabledustoleveragebest-of-breedvendorproductsandhomegrownapplicationstobuildacohesive,integratedandsecuresolutionforagileservicedelivery.
"——Architect,FederalAgencyAU.
S.
FederalAgencythatseveralyearsagovirtualizeditsdatacenterontheVMwarevSphereplatformhasimplementedVMwarevCloudDirectorandVMwarevShieldtofurtherimproveITservicestointernalcustomers.
Theresultisatrueprivatecloudfeaturingagileself-service,pay-as-you-gochargebackandrobustsecurity.
Threekeyelementsofthisprojectarenoteworthy:(1)Self-serviceintheprivatecloudgivesITcustomersasimple,two-minuteorderingprocessforprovisioningavirtualmachineinlessthananhour.
(2)Theagency,whichincludesmultipleorganizationswithmultiplesecurityprofiles,usesVMwarevShieldtosegregatethevirtualenvironmentsothatendusersmayaccessonlythedataandcapabilitiesforwhichtheyareauthorized.
VMwarevShieldAppautomaticallydeploysapplicationstotheappropriatevShieldsecuritygroup.
(3)TheopennatureofthesolutionallowedtheagencytointegrateitsMicrosoftSharePoint,Cerberussecurityandinternallydevelopedchargebackapplications.
ThispreservesandextendsthevalueofexistingITinvestments.
"Webuiltaservicecatalogofdifferentoperatingsystemsforinternalusers,"saysasystemarchitectwiththeagency'sIToperation.
"Thebenefitsincludeeaseofdeploymentanduse,andtheabilityforausertoautomaticallylogintotheircloudandseetheirresourcesattheclickofabuttonviaanyWebbrowseranywhere.
"AgilityGoalsPromptCreationofPrivateCloudEnvironmentTheagencyemploysmorethan10,000workers,includingofficestaff,engineersandexecutives.
TheITorganizationservestwomaintypesofinternalcustomersdirectly:ITserviceprovidersandprogrammaticuserswithspecialbusinessrequirements.
VirtualizedapplicationsincludeMicrosoftSharePoint2007,MicrosoftSQLServer2007(upgrading10k+usersto2010),MicrosoftExchange2007(migrating10k+mailboxesto2010),LotusNotes,IBMWebSphereandBlackBerryEnterpriseServer.
Virtualizationofsome50percentofthedatacenterenvironmentseveralyearsagoenabledtheagencytodecommissionlegacyhardware,cutenergycosts,reduceconsumptionandspeedprovisioning.
ROIanticipatedintwoyearshadactuallyoccurredwithinninemonths.
"Wereducedcapitalexpenditureswedon'thavetobuyasmanyserversandwereducedoperatingexpenseswithlowercooling,powerandmanagementcosts,"thearchitectsays.
USFederalAgencyprofileIndustryGovernmentTHENUMBERS10,000+userontheprivatecloudVirtualized10,000+mailboxesofMicrosoftexchange2007Virtual-machineprovisioninginlessthan60minutesINBRIEFObjectiveIncreaseagilitywithfasterprovisioning.
Ensuredatasecurityinmulti-organizationagencywithmultiplesecurityprofiles.
SolutionBuildprivateclouddeliveringself-serviceprovisioningcapabilitiesoutofacatalogofpre-configuredenvironments,withtheflexibilitytore-usetheexistingITresources.
Controlaccesstoinformationandresourcesaccordingtosecurityprofiles.
BusinessImpactSpeedprovisioningfromonemonthtolessthanonehour.
Provideasecureenvironmentforsensitivedata.
MeetSLAsthroughhighlyscalable,adaptable,resilientinfrastructure.
Deliverservicesatafarlowercost:Consumptiontobecomebettercustodianoftaxpayerandenvironmentalresources.
CUSTOMERCaseStudy/2Successpromptedtheagencytotackleremainingbottlenecks.
Thestandardprocessfororderingvirtualmachinesstilltooktoomuchtime.
Virtual-machineadministratorswouldsendoutadetailedemail;theITorganizationthenfilledtherequest.
Allofthistookadayavastimprovementoverthemonthittookpre-virtualizationbuttheagencywantedamoreautomatedmeanstodeployresourcestousersfaster.
ThatledtocreationoftheprivatecloudenvironmentdeliveringInfrastructureasaService(IaaS).
TheagencyusedassistancefromVMwareConsultingandaVMwareTechnicalAccountManager(TAM)onsitetoacceleratetheprojectforcompletionwithinayearinsteadofthetwoormoreitotherwisewouldhavetaken.
TheVMwareteamintroducedagencyengineerstoVMwareproductmanagers,whointurnoversawcustomizationofVMwaresolutionstoaccommodatetheagency'sparticularusecases.
TheavailabilityofApplicationProgrammingInterfaces(APIs)invCloudDirectorandvShieldallowedintegrationwithexistingsolutionsincludingSharePoint,Cerberusauthenticationandanin-house-developedchargebacktool.
"Weleveragedbest-of-breedproductsandbuiltacohesive,integratedsolutionthatservestheneedsofourusercommunity,"thearchitectsays.
vShieldEnablesRobustSecurityAcrossMultipleProfilesTheagencydealswithsensitiveinformationacrossmultipleorganizationswithdifferentsecuritymodels,whichmaptodifferentsecurityzoneswithintheVMwarearchitecture.
TheyusevShieldtoprovidethatsegregationintothevirtualenvironment,mappingthesamesecuritymodelonaphysicalenvironmentintothevirtualinfrastructure.
"Oneofthebiggestquestionsintheadoptionofanycloudplatformissecurity,"thearchitectsays.
"Wemappedourphysicalsecurityrequirementsintothevirtualenvironment,leveragingvCloudDirectorandvShield.
Thatenabledustotransformthewaywedeliverservices.
Inaphysicalarena,securityrequiresmanytouchpoints,manyindividualstoconfigureandsetup.
Inavirtualarena,allofthatcanbeorchestratedforyou.
Itdrivesagility,bothinservicedeliveryandonthesecurityside.
Everyserverprovisionedintheprivatecloudmeetsalloftheagency'ssecurityrequirements.
"ITCustomersGainFast,EasyAccesstoVirtualMachinesToprovisionavirtualmachine,anagencyITcustomerlogsontoavCloudDirectorportalinSharePoint;fillsoutasimplerequestform;andentershissecuritycredentialsandbillinginformation.
Thatprocessis80percentfasternowthanitwaspreviouslywithemail.
Forexample,theadministratormightwishtodeployaserver-basedapplication,suchasMicrosoftExchange,toagencyendusers:"ThatITcustomercannowgodirectlytothecloud,provisionamachineondemandandruntheirworkloadonthatsystem,"thearchitectsays.
"Inturn,theofficeworkerwhousestheapplicationisgoingtoseemoresolutionsavailabletohim,withafarquickerturnaroundcycle.
"Forthefirsttime,theagencyITorganizationisabletoprovideactiveservicelevelagreements(SLAs).
"That'ssomethingwecouldn'tdoinaphysicalenvironment,becausemostofthephysicalserversweresinglepointsoffailure,"thearchitectsays.
"Bybuildingahighlyscalableandadaptivevirtualinfrastructure,wecanprovideSLAstoITcustomersbasedonthelevelofservicetheyselect.
"Forthefuture,theagencyisconductingadesktopvirtualizationpilotwithVMwareViewandinvestigatingVMwarevCentermanagementproductssuchasCapacityIQtobalancebusinessdemandwithITsupply.
"Itgivesusa'singlepaneofglass'fortransparency,"thearchitectsays.
"ClouduserswillbeableviewtheavailabilityoftheirdeployedvAppsandtheenvironmentasawhole.
Whatwe'veachievedhereisthevisionoftheclouddeployedinreality.
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ItemNo:VMW-CS-USFED-USLET-101IMPLEMENTATIONOVERVIEWVMwareProducts:warevSphere4.
1VMwarevCenterServerVMwarevCloudDirectorVMwarevShield1.
0VMwareServices:ConsultingTAMApplications:MicrosoftSQLServer2007MicrosoftSharePoint2007MicrosoftExchange2007CerberusSecurityLotusNotesBlackBerryPlatform:HPBladeServers–CclasschassisNetAppV-SeriesStorage