IBMUnitedStatesSoftwareAnnouncement210-439,datedDecember14,2010IBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation1IBMVirtualDesktopforSmartBusinessV2.
1.
0-includingVERDEfromVirtualBridges-providesanend-to-enddesktopmanagementsolutionforsupportingavirtualdesktopinfrastructureTableofcontents1Overview4Technicalinformation2Keyprerequisites5Orderinginformation2Plannedavailabilitydate6Termsandconditions3Productpositioning9Prices3Programnumber10Ordernow3PublicationsAtaglanceIBMVirtualDesktopforSmartBusinessV2.
1.
0bringsnewlifetovirtualdesktopinfrastructuretoimproveorganizationalagility,lowerbusinessrisks,anddecreasetotalcostofownership.
VirtualDesktopforSmartBusiness-includingVirtualEnterpriseRemoteDesktopEnvironment(VERDE)fromVirtualBridges-providesanend-to-enddesktopmanagementsolutioncombiningvirtualdesktopinfrastructure(VDI),integratedofflineVDI(fordisconnectedandmobileuse),andremotebranchsupport.
ItoffersavailabilitytopersonalPCdesktopsanywhere,anyhow,andincludesthecapabilitiesto:RapidlyinstallanddeployWindowsandLinuxvirtualdesktopsonasingleserverwiththeoptiontoexpandasrequiredAccessthedesktopimagefromavarietyofend-userdevicessuchasiPad,thinclients,olddesktops,Netbooks,andlaptopsDeliverintegratedofflineVDIandbranchVDItoremoteusersEasilyconfigureandmanagethevirtualdesktopenvironmentMonitorandmanagetheVDIenvironmentautonomically(self-configuring,self-updating,self-protecting,self-diagnosing,self-healing)BackupandrecovervirtualdesktopseasilyandseamlesslyForordering,contactyourIBMrepresentative,anIBMBusinessPartner,orIBMAmericasCallCentersat800-IBM-CALL.
Reference:YE001OverviewIBMVirtualDesktopforSmartBusinessV2.
1.
0,withVirtualEnterpriseRemoteDesktopEnvironment(VERDE)fromVirtualBridges,allowsaccesstoaPCdesktopfromanywhere,usingawiderangeofdevices.
VirtualDesktopforSmartBusinessoffersafreshalternativetovirtualdesktopinfrastructure(VDI)-bringingthepowerofvirtualcomputingtoyourdesktop,withoutthehassle.
Itprovidesanend-to-endvirtualdesktopinfrastructureandmanagementsolutionthatcombinesonline,offline,andremotebranchVDIIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation2solutionstoremovethecomplexityandcosttraditionallyassociatedwithdesktopvirtualizationsolutions.
KeyfeaturesofVirtualDesktopforSmartBusinessinclude:Anytime,anywhereaccesstoPCdesktopChoiceofend-userdeviceandprotocolsNativePCexperienceUnifiedmanagementandreportingthroughasingleconsoleKeybenefitsofVirtualDesktoporSmartBusinessinclude:FortheITadministrator:–Thesolutioncomespreconfiguredandinstallsquickly.
–Thesolutionissecureandreliable.
–Theenvironmentisefficienttoadminister,support,manage,migrate,andupgrade.
Fortheenduser:–ThesolutionprovidestheirnativePCexperienceanytime,anywhere,accessedviatheirchoiceofawiderangeofdevices.
FortheCEOandCIO:–Thesolutionincreasesorganizationalagilityandproductivity.
–Thesolutionreducestotalcostofownership,andlowerbusinessandITrisk.
–Thesolutionreducesthemanagementburdenfromremotebranchofficesandlocations.
VirtualDesktopforSmartBusinessisbuiltonIBM'sSmartBusinesstechnology.
IBMSolutionsforSmartBusinessareanewfamilyofofferingsdesignedfororganizationswithlimitedITstaffthatwanttotakeadvantageofspecializedITbusinesssolutions,withoutthecomplexityorhassleoftraditionaltechnologypackages.
Eachsolutiondeliversquickertimetovaluethrough:Aready-to-runpackagewithusage-based,subscriptionpricingTheabilitytostretchexistingITinvestmentswithon-premisesandcloudoptionsAreductioninthetimeandskillstrainonin-houseITstaffAutonomicfeaturesforanenvironmentthatisself-configuring,self-managing,self-protecting,andself-healingFullyautomatedbackupandrecoverytoprotectagainstunplannedoutagesfromminorincidentstocatastrophicfailuresKeyprerequisitesRefertotheHardwarerequirementssectionfordetails.
PlannedavailabilitydateDecember17,2010:ElectronicavailabilityJanuary14,2011:MediaavailabilityIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation3ProductpositioningThetraditionalapproachtovirtualdesktopinfrastructure(VDI)offeredbyVMwareandCitrixistooexpensive,toostatic,andlackstherangeoffunctionalityrequiredfortoday'sdynamicdesktop.
IBMVirtualDesktopforSmartBusinessprovidesanend-to-enddesktopmanagementsolutioncombiningVDI,integratedofflineVDI(usingtheintegratedclient-sidehypervisor),andremotebranchsolutionsatanaggressivepricepoint.
Idealforcompaniesofallsizes,thesolutioncanbedeployedasasingle-serverconfiguration,andscaletomultipleservers.
ThesolutioncombinesVDItechnologywithstatelessandpersonalizeddynamicsessions,integratedofflineVDI(fordisconnectedandmobileuse)andremotebranchsupport.
ItsopenarchitectureprovidesflexibilityandchoicebysupportingvirtualWindowsXPandWindows7),Linux(Ubuntu,RedHat,Novell)desktops,andavarietyofstorage,directory,peripherals,andremotedisplayprotocols.
AvailabilityofnationallanguagesProductdescriptionLanguageGAdateVirtualDesktopSmartBusinessEnglishJanuary14,2011V2.
1.
0ProgramnumberProgramVRMProgramnamenumber5725-C192.
1.
0IBMVirtualDesktopforSmartBusinessOfferingInformationProductinformationisavailableviatheOfferingInformationwebsitehttp://www.
ibm.
com/common/ssiAlso,visitthePassportAdvantagewebsitehttp://www.
ibm.
com/software/passportadvantagePublicationsNopublicationsareshippedwiththisproduct.
TheIBMPublicationsCenterhttp://www.
ibm.
com/shop/publications/orderThePublicationsCenterisaworldwidecentralrepositoryforIBMproductpublicationsandmarketingmaterialwithacatalogof70,000items.
Extensivesearchfacilitiesareprovided.
Paymentoptionsforordersareviacreditcard(intheU.
S.
)orcustomernumberfor20countries.
Alargenumberofpublicationsareavailableonlineinvariousfileformats,andtheycanallbedownloadedbyallcountries.
IBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation4TechnicalinformationSpecifiedoperatingenvironmentHardwarerequirementsSupportedhostplatformsforIBMVirtualDesktopforSmartBusiness:Visithttp://www.
ibm.
com/support/docview.
wssuid=swg21453733SupportedguestplatformsforIBMVirtualDesktopforSmartBusiness:32-bitand64-bitWindowsXP1Professional;anyservicepackWindowsXPHomeEditionmightinstallandrunbutisnotexplicitlysupportedforserverconfigurations32-bitand64-bitMicrosoftWindows7Professional,Enterprise,andUltimateeditions32-bit(i386)Ubuntu8.
04LTSHardyDesktopLinux32-bit(i386)Ubuntu9.
04LTSJauntyDesktopLinux32-bit(i386)Ubuntu10.
04LTSLucidDesktopLinux32-bitand64-bitNovellSUSELinuxEnterpriseDesktop11,anyservicepack32-bit(i386)or64-bit(x86_64)RedHatEnterpriseLinux5.
4and5.
5Workstation,anyupdates32-bit(i386)or64-bit(x86_64)CentOS5.
4and5.
5anyupdatesRequirementsforprocessingpower,networking,storage,andmemoryvarybysizeofinstallation.
CheckifIntelVT/AMDVisenabledontheserverMakesurethatvirtualizationhasbeenenabledintheBIOS.
IfyoucannotaccesstheBIOSandwhattoverifythattheCPUisVTcapable,followthestepsbelow.
Notethattheinstallationprocesschecksthatvirtualizationisenabled.
Firstandeasiesttest-forIntelprocessors:egrepflags.
*(vmx)*/proc/cpuinfoIftherearenooutputresults,thentheCPUisnotVTorAMD-Vcapable;youcannotrunIBMVirtualDesktopforSmartBusinessonthisserver.
Note:Evenifthechipiscapableofrunningvirtualization,thatdoesnotmeanthatfunctionalityhasbeenenabledintheBIOS.
Todothis,youneedtoactuallyloadtheappropriateKVMmoduleand,ifitfails,checkthedmesgoutput.
TheeasiestthingtodoistojustinstallIBMVirtualDesktopforSmartBusiness,rundmesg,andcheckfor"kvm:disablesinbios"asoneofthelastmessagesintheelog.
Ifthathappens,rebootthesystem,entertheBIOSsetup,andenablevirtualizationsupport.
TheIBMprogramsarewarrantedwhenusedasdefinedinthespecifiedoperatingenvironment.
Theprogramandtheapplicablesoftwareaccompanyingtheprogramaredesignedtobeinstalledandusedinadedicatedsystem,asspecifiedintheproductdocumentation(orbelow).
Addinganyadditionalsoftwareontheserverrunningtheprogramisconsideredtobeoutsidethespecifiedoperatingenvironment.
TheVERDEandLinuxsoftwareincludedinthispackagearedeliveredpursuanttothetermsoftheVirtualBridgesandNovellLicenses.
IBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation5SoftwarerequirementsNone.
Theprogram'sspecificationsandspecifiedoperatingenvironmentinformationmaybefoundindocumentationaccompanyingtheprogram,ifavailable,suchasaREADMEfile,orotherinformationpublishedbyIBM,suchasanannouncementletter.
DocumentationandotherprogramcontentmaybesuppliedonlyintheEnglishlanguage.
PlanninginformationSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)isincludedwithlicensespurchasedthroughPassportAdvantageandPassportAdvantageExpress.
ProductupgradesandtechnicalsupportareprovidedbytheSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)offeringasdescribedintheAgreements.
Productupgradesprovidethelatestversionsandreleasestoentitledsoftware,andtechnicalsupportprovidesvoiceandelectronicaccesstoIBMsupportorganizations,worldwide.
IBMincludesoneyearofSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)witheachprogramlicenseacquired.
TheinitialperiodofSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)canbeextendedbythepurchaseofarenewaloption,ifavailable.
PackagingIBMVirtualDesktopforSmartBusinesswillbedistributedviaamediapackageandelectronicsoftwaredistribution(ESD).
IBMVirtualDesktopforSmartBusinessmediapackageisdistributedinonepackagewiththefollowing:IBMVirtualDesktopforSmartBusinessproductCDs.
SoftcopyproductdocumentationincludingREADMEfilesareincludedontheproductCDs.
TheLicenseInformationformnumberforIBMVirtualDesktopforSmartBusinessisL-JCOK-8AE5B9.
Security,auditability,andcontrolThecustomerisresponsibleforevaluation,selection,andimplementationofsecurityfeatures,administrativeprocedures,andappropriatecontrolsinapplicationsystemsandcommunicationfacilities.
OrderinginformationThisproductisonlyavailableviaPassportAdvantage.
Itisnotavailableasshrinkwrap.
ProductinformationLicensedfunctiontitleProductgroupProductcategoryIBMVirtualDesktopforSmartIBMFoundationIBMVirtualBusinessforSmartDesktopforBusinessSmartBusinessProgramnamePIDChargeunitnumberdescriptionIBMVirtualDesktopforSmart5725-C19PerConcurrentIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation6BusinessUserChargemetricsdefinitionsConcurrentUserConcurrentUseristheunitofmeasurebywhichthisprogramislicensed.
AConcurrentUserisashareduseraccesstotheprogramwithinoroutsideofyourenterprise.
Theprogrammaybeinstalledonlyononecomputeroroneserver.
ThetotalnumberofConcurrentUserssimultaneouslyaccessingtheprogramatanymomentintimemaynotexceedthehighestnumberofConcurrentUsersauthorizedbytheProofofEntitlement(PoE).
YoumusthaveanentitlementforeachConcurrentUsersimultaneouslyaccessingtheprogramoranyprogramcomponentinanymannerdirectlyorindirectly(forexample,viaamultiplexingprogram,device,orapplicationserver)throughanymeans.
PassportAdvantageprogramlicensesIBMVirtualDesktopforSmartBusinessPartdescriptionPartnumberIBMVirtualDesktopforSmartBusinessVirtualDesktopSmartBusinessConcurrentUsrInitlD0HASLLFixedTermLic+S&S12MoVirtualDesktopSmartBusinessConcurrentUsrSubsqE0B10LLFixedTermLic+S&S12MoPassportAdvantagesupplyProgramname/descriptionPartnumberVirtualDesktopSmartBusinessV2.
1.
0IBMVirtualDesktopforSmartBusiness2.
1DVDEnglishAH14YENMediaPackPassportAdvantagecustomer:MediapackentitlementdetailsCustomerswithactivemaintenanceorsubscriptionfortheproductslistedareentitledtoreceivethecorrespondingmediapack.
VirtualDesktopSmartBusinessV2.
1.
0EntitledmaintenanceMediapacksdescriptionPartofferingsdescriptionnumberIBMVirtualDesktopforIBMVirtualDesktopforAH14YENSmartBusinessConcurrentSmartBusiness2.
1DVDUserEnglishMediaPackTermsandconditionsTheinformationprovidedinthisannouncementletterisforreferenceandconveniencepurposesonly.
ThetermsandconditionsthatgovernanytransactionwithIBMarecontainedintheapplicablecontractdocumentssuchastheIBMInternationalProgramLicenseAgreement,IBMInternationalPassportAdvantageAgreement,andtheIBMAgreementforAcquisitionofSoftwareMaintenance,andapplicablelicenseagreementsfromVirtualBridgesandNovell.
LicensingIBMInternationalProgramLicenseAgreementincludingtheLicenseInformationdocumentandProofofEntitlement(PoE),plustheapplicableVirtualBridgesandIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation7Novelllicenseterms,governyouruseoftheprogram.
PoEsarerequiredforallauthorizeduse.
Partnumberproductsonly,offeredoutsideofPassportAdvantage,whereapplicable,arelicenseonlyanddonotincludeSoftwareMaintenance.
ThissoftwarelicenseincludesSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance).
LicenseInformationformnumberProgramnameProgramFormnumbernumberIBMVirtualDesktopforSmartBusiness5725-C19L-JCOK-8AE5B9Theprogram'sLicenseInformationwillbeavailableforreviewontheIBMSoftwareLicenseAgreementwebsitehttp://www.
ibm.
com/software/sla/sladb.
nsfLimitedwarrantyappliesYesLimitedwarrantyIBMwarrantsthatwhentheIBMprogramsareusedinthespecifiedoperatingenvironment,itwillconformtoitsspecifications.
Thewarrantyappliesonlytotheunmodifiedportionoftheprogram.
IBMdoesnotwarrantuninterruptedorerror-freeoperationoftheprogramorthatIBMwillcorrectallprogramdefects.
Youareresponsiblefortheresultsobtainedfromtheuseoftheprogram.
IBMprovidesyouwithaccesstoIBMdatabasescontaininginformationonknownprogramdefects,defectcorrections,restrictions,andbypassesatnoadditionalcharge.
Forfurtherinformation,consulttheIBMSoftwareSupportHandbookfoundathttp://www.
ibm.
com/support/handbookIBMwillmaintainthisinformationforatleastoneyearaftertheoriginallicenseeacquirestheprogram(warrantyperiod).
ProgramtechnicalsupportTechnicalsupportofaprogramproductversionorreleasewillbeavailableforaminimumofthreeyearsfromthegeneralavailabilitydate,aslongasalicenseagreementisineffect.
Thistechnicalsupportallowsyoutoobtainassistance(viatelephoneorelectronicmeans)fromIBMforproduct-specific,task-orientedquestionsregardingtheinstallationandoperationoftheprogramproduct.
SoftwareMaintenancealsoprovidesyouwithaccesstoupdates(modificationsorfixes),releases,andversionsoftheprogram.
Money-backguaranteeForclarification,notethatifforanyreasonyouaredissatisfiedwiththeprogramandyouaretheoriginallicensee,youmayobtainarefundoftheamountyoupaidforit,ifwithin30daysofyourinvoicedateyoureturntheprogramanditsPoEtothepartyfromwhomyouobtainedit.
Ifyoudownloadedtheprogram,youmaycontactthepartyfromwhomyouacquireditforinstructionsonhowtoobtaintherefund.
Forclarification,notethatforprogramsacquiredundertheIBMInternationalPassportAdvantageAgreement,thistermappliesonlytoyourfirstacquisitionoftheprogram.
IBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation8Volumeorders(IVO)NoPassportAdvantageappliesYes,andthroughthePassportAdvantagewebsiteathttp://www.
ibm.
com/software/passportadvantageThisproductisonlyavailableviaPassportAdvantage.
Itisnotavailableasshrinkwrap.
UsagerestrictionYes.
Foradditionalinformation,refertotheLicenseInformationDocumentthatisavailableontheIBMSoftwareLicenseAgreementwebsitehttp://www.
ibm.
com/software/sla/sladb.
nsfInternationalPassportAgreementSoftwareSubscriptionandSupport(SoftwareMaintenance)Yes.
SoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)isincludedwithlicensespurchasedthroughPassportAdvantageandPassportAdvantageExpress.
ProductupgradesandtechnicalsupportareprovidedbytheSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)offeringasdescribedintheAgreements.
ProductupgradesprovidethelatestversionsandreleasestoentitledsoftwareandTechnicalSupportprovidesvoiceandelectronicaccesstoIBMsupportorganizations,worldwide.
IBMincludesoneyearofSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)witheachprogramlicenseacquired.
TheinitialperiodofSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)canbeextendedbythepurchaseofarenewaloption,ifavailable.
WhileyourSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)isineffect,IBMprovidesyouassistanceforyourroutine,shortdurationinstallationandusage(how-to)questions,andcode-relatedquestions.
IBMprovidesassistanceviatelephoneand,ifavailable,electronicaccess,toyourinformationsystems(IS)technicalsupportpersonnelduringthenormalbusinesshours(publishedprimeshifthours)ofyourIBMsupportcenter.
(Thisassistanceisnotavailabletoyourendusers.
)IBMprovidesSeverity1assistance24hoursaday,7daysaweek.
Foradditionaldetails,consultyourIBMSoftwareSupportHandbookathttp://www.
ibm.
com/support/handbookSoftwareSubscriptionandSupport(alsoreferredtoasSoftwareMaintenance)doesnotincludeassistanceforthedesignanddevelopmentofapplications,youruseofprogramsinotherthantheirspecifiedoperatingenvironment,orfailurescausedbyproductsforwhichIBMisnotresponsibleundertheapplicableagreements.
ForadditionalinformationabouttheInternationalPassportAdvantageAgreementandtheIBMInternationalPassportAdvantageExpressAgreement,visitthePassportAdvantagewebsiteathttp://www.
ibm.
com/software/passportadvantageOthertermsSystemiSoftwareMaintenanceappliesNoIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation9EducationalallowanceavailableNotapplicable.
IBMElectronicServicesIBMhastransformeditsdeliveryofhardwareandsoftwaresupportservicestohelpyouachievehighersystemavailability.
ElectronicServicesisaweb-enabledsolutionthatoffersanexclusive,no-additional-chargeenhancementtotheserviceandsupportavailableforIBMservers.
Theseservicesaredesignedtoprovidetheopportunityforgreatersystemavailabilitywithfasterproblemresolutionandpreemptivemonitoring.
ElectronicServicescomprisestwoseparate,butcomplementary,elements:ElectronicServicesnewspageandElectronicServicesAgent.
TheElectronicServicesnewspageisasingleInternetentrypointthatreplacesthemultipleentrypointstraditionallyusedtoaccessIBMInternetservicesandsupport.
ThenewspageenablesyoutogaineasieraccesstoIBMresourcesforassistanceinresolvingtechnicalproblems.
TheElectronicServiceAgentTMisno-additional-chargesoftwarethatresidesonyourserver.
ItmonitorseventsandtransmitssysteminventoryinformationtoIBMonaperiodic,client-definedtimetable.
TheElectronicServiceAgentautomaticallyreportshardwareproblemstoIBM.
EarlyknowledgeaboutpotentialproblemsenablesIBMtodeliverproactiveservicethatmayresultinhighersystemavailabilityandperformance.
Inaddition,informationcollectedthroughtheServiceAgentismadeavailabletoIBMservicesupportrepresentativeswhentheyhelpansweryourquestionsordiagnoseproblems.
InstallationanduseofIBMElectronicServiceAgentforproblemreportingenablesIBMtoprovidebettersupportandserviceforyourIBMserver.
PricesPassportAdvantageForPassportAdvantageinformationandcharges,contactyourIBMrepresentativeorauthorizedIBMBusinessPartner,orauthorizedIBMBusinessPartnerforSoftwareValueNet,ifapplicable.
Additionalinformationisalsoavailableathttp://www.
ibm.
com/software/passportadvantageBusinessPartnerinformationIfyouareanIBMBusinessPartner--DistributorforWorkstationSoftwareacquiringproductsfromIBM,youmaylinktoPassportAdvantageOnlineforresellerswhereyoucanobtainBusinessPartnerpricinginformation.
AnIBMIDandpasswordarerequired.
https://www.
ibm.
com/software/howtobuy/passportadvantage/paoresellerIBMGlobalFinancingIBMGlobalFinancingofferscompetitivefinancingtocredit-qualifiedcustomerstoassisttheminacquiringITsolutions.
OfferingsincludefinancingforITacquisition,includinghardware,software,andservices,bothfromIBMandothermanufacturersorvendors.
Offerings(forallcustomersegments:small,medium,andlargeenterprise),rates,terms,andavailabilitycanvarybycountry.
ContactyourlocalIBMGlobalFinancingorganizationorvisithttp://www.
ibm.
com/financingIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation10IBMGlobalFinancingofferingsareprovidedthroughIBMCreditLLCintheUnitedStates,andotherIBMsubsidiariesanddivisionsworldwidetoqualifiedcommercialandgovernmentcustomers.
Ratesarebasedonacustomer'screditrating,financingterms,offeringtype,equipmenttype,andoptions,andmayvarybycountry.
Otherrestrictionsmayapply.
Ratesandofferingsaresubjecttochange,extension,orwithdrawalwithoutnotice.
FinancialbenefitFinancingfromIBMGlobalFinancinghelpsyoupreservecashandcreditlines,enablesmoretechnologyacquisitionwithincurrentbudgetlimits,permitsacceleratedimplementationofeconomicallyattractivenewtechnologies,offerspaymentandtermflexibility,andcanhelpmatchprojectcoststoprojectedbenefits.
Financingisavailableworldwideforcredit-qualifiedcustomers.
OrdernowToorder,contacttheAmericasCallCentersoryourlocalIBMrepresentative,oryourIBMBusinessPartner.
ToidentifyyourlocalIBMrepresentativeorIBMBusinessPartner,call800-IBM-4YOU(426-4968).
Phone:800-IBM-CALL(426-2255)Fax:800-2IBM-FAX(242-6329)Internet:callserv@ca.
ibm.
comMail:IBMTelewebCustomerSupportibm.
comSalesExecutionCenter,AmericasNorth3500SteelesAve.
East,Tower3/4Markham,OntarioCanadaL3R2Z1Reference:YE001TheAmericasCallCenters,ournationaldirectmarketingorganization,canaddyournametothemailinglistforcatalogsofIBMproducts.
Note:Shipmentswillbeginaftertheplannedavailabilitydate.
TrademarksElectronicServiceAgentisatrademarkofIBMCorporationintheUnitedStates,othercountries,orboth.
IBM,PassportAdvantage,ValueNetandibm.
comareregisteredtrademarksofIBMCorporationintheUnitedStates,othercountries,orboth.
WindowsandMicrosoftareregisteredtrademarksofMicrosoftCorporationintheUnitedStates,othercountries,orboth.
LinuxisaregisteredtrademarkofLinusTorvaldsintheUnitedStates,othercountries,orboth.
IntelisaregisteredtrademarkofIntelCorporationoritssubsidiariesintheUnitedStatesandothercountries.
Othercompany,product,andservicenamesmaybetrademarksorservicemarksofothers.
TermsofuseIBMproductsandserviceswhichareannouncedandavailableinyourcountrycanbeorderedundertheapplicablestandardagreements,terms,conditions,andpricesineffectatthetime.
IBMreservestherighttomodifyorwithdrawthisIBMUnitedStatesSoftwareAnnouncement210-439IBMisaregisteredtrademarkofInternationalBusinessMachinesCorporation11announcementatanytimewithoutnotice.
Thisannouncementisprovidedforyourinformationonly.
Additionaltermsofusearelocatedat:http://www.
ibm.
com/legal/us/en/ForthemostcurrentinformationregardingIBMproducts,consultyourIBMrepresentativeorreseller,orvisittheIBMworldwidecontactspagehttp://www.
ibm.
com/planetwide/us/
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