Installer/UserGuideAvocentCorporation4991CorporateDriveHuntsville,Alabama35805-6201USA(Tel)256-430-4000(Fax)256-430-4030http://www.
avocent.
comSWITCHVIEWSC2003AvocentCorporation.
Allrightsreserved.
AvocentisatrademarkofAvocentCorporation.
IBM,PC,PC/ATandPS/2areregisteredtrademarksofInternationalBusinessMachinesCorporation.
Cybex,theCybexlogo,AutoBootandSwitchViewaretrademarksorregisteredtrademarksofCybexComputerProductsCorporation.
IntelliMouseisatrademarkofMicrosoftCorporation.
Allothermarksarethepropertyoftheirrespectiveowners.
SwitchViewSCInstaller/UserGuideAvocentCorporation4991CorporateDriveHuntsville,Alabama35805-6201USA(Tel)256-430-4000(Fax)256-430-4030http://www.
avocent.
comSwitchViewSCInstaller/UserGuideFCCNoticationCanadianNoticationWarning:Changesormodicationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.
Note:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.
Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgenerates,usesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.
However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.
Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:-Reorientorrelocatethereceivingantenna.
-Increasetheseparationbetweentheequipmentandthereceiver.
-Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
-Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
ThisdigitalapparatusdoesnotexceedtheClassBlimitsforradionoiseemissionsfromdigitalapparatussetoutintheRadioInterferenceRegulationsoftheCanadianDepartmentofCommunications.
Leprésentappareilnumériquen'émetpasdebruitsradioélectriquesleslimitesapplicablesauxappareilsnumériquesdelaclassBprescritesdansleRèglementsurlebrouillageradioélectriqueédictéparleMinistèredesCommunicationsduCanada.
NSANoticationThisappliancecomplieswithNSAcerticationrequirementstoEAL4.
TableofContentsChapter4-AppendicesA:Specications11B:Troubleshooting.
12Chapter2-InstallationBasicInstall.
5Chapter1-ProductOverviewFeatureOverview.
1Compatibility.
3Chapter3-OperationsOverview.
9SwitchViewSCInstaller/UserGuideINSTRUCTIONS:Thissymbolisintendedtoalerttheusertothepresenceofimportantoperatingandmaintenanceinstructionsintheliteratureaccompanyingtheappliance.
DANGEROUSVOLTAGE:Thissymbolisintendedtoalerttheusertothepresenceofuninsulated"dangerousvoltage"withintheproduct'senclosurethatmaybeofsufcientmagnitudetoconstituteariskofelectricshocktopersons.
PROTECTIVEGROUNDINGTERMINAL:Thissymbolindicatesaterminalwhichmustbeconnectedtoearthgroundpriortomakinganyotherconnectionstotheequipment.
POWERON:Thissymbolindicatestheprincipalon/offswitchisintheonposition.
POWEROFF:Thissymbolindicatestheprincipalon/offswitchisintheoffposition.
1ProductOverview1FeatureOverviewTheSwitchViewSCisspecicallydesignedtomakedatatransferbetweenconnectedcomputersvirtuallyimpossible.
UserswhoaccesssecureandunsecurenetworksfromonesetofperipheralscanrelyontheuniquearchitectureoftheSwitchViewSCtokeeptheirprivatedatacompletelyseparateandsecureatalltimes.
Withnosoftwaretoinstallorboardstocongure,installationissimple.
TheSwitchViewSCallowsyoutocontroluptoeightPCswithonekeyboard,monitorandmouse.
Eachcomputercanbeupto30feetawayfromtheSwitchViewSCunit.
TheunitworkswithIBMPC/ATandPS/2systems,and100%compatiblemachineswithsupportforVGA,SVGA,XGAandXGA-IIvideo.
PS/2keyboardandPS/2mouseperipheralsaresupportedthroughtherearoftheunit.
ASwitchViewSCwillsupportfromonetoeightattachedPCs,orchannels.
TheAutoBootfeaturebootsallattachedserversduringinitialpoweruporafterapowerfailure.
PCsarebootedtransparentlywithoutoperatorintervention,andmaybepowereduponeatatimeorallatonce.
Whenthepowerstabilizes,achannelmaybeselected.
TherstavailablechannelisautomaticallyselecteduponpowerupoftheSwitchViewSCunit.
TheSwitchViewSCoffersfullsupportfortheMicrosoftIntelliMouse.
SwitchcomputerchannelsquicklyandeasilyviatheSwitchViewSCpush-buttons.
Theunit's"KeepAlive"featureallowsattachedserverstopowertheunitintheeventofapowerfailure.
ThispreventsattachedPCsfromlockingupandkeepsyoufromlosingtimeanddata.
AutoBoottechnologySupportforuptoeightcomputersIntelliMousesupportPush-buttons"KeepAlive"featureSwitchViewSCInstaller/UserGuide2IndicatorLEDsgiveyouconstantreadingsonthestatusofyourSwitchViewSC.
ChannelLEDstaketheguessworkoutofsystemoperationanddiagnostics.
AtypicalSwitchViewSCcongurationisshownbelow.
StatusindicatorLEDsProductOverview3TheSwitchViewSCrequiresaPS/2mouseandkeyboard.
Thefollowingmiceareknowntobecompatible:IBMPS/2-styleLogitechTrackmanKensingtonMicrosoftSerial-PS/2mouseLogitechMouseman(PS/2)MicrosoftIntelliMouseOthermanufacturers'micemayoperatewiththeSwitchViewSC.
Ifyouexperienceproblemsusinganuntestedmouse,contactAvocentTechnicalSupportwiththemanufacturerandmodelnumberofthemouse.
PS/2peripheralsCompatibilitySwitchViewSCInstaller/UserGuide45Installation2BasicInstallGettingstartedBeforeinstallingyourSwitchViewSC,refertothefollowinglisttoensureyouhaveallitemsthatshippedwiththeunit,aswellasotheritemsnecessaryforproperinstallation.
SuppliedwiththeSwitchViewSCSwitchViewSCunitPowercordSwitchViewSCInstaller/UserGuideSwitchViewSCQuickInstallationGuideAdditionalitemsneededInputcablesRackmountingkit(optional)ConnectingperipheralstotheSwitchViewSC1.
PowerdownallcomputersthatwillbepartofyourSwitchViewSCsystem.
DonotusetheSwitchViewSCunitifthetwotamperevidentsecuritystickersarenotinplaceonthetopoftheunit.
SwitchViewSCInstaller/UserGuide6VGAMONITORCABLEPS/2MOUSECABLEPS/2KEYBOARDCABLETAMPEREVIDENTSTICKERTAMPEREVIDENTSTICKER2.
LocateyourPS/2keyboardandmouse,aswellasyourVGAvideomonitor.
3.
PlugyourVGAmonitorcableintotheportlabeled"VIDEO"onthebackofyourSwitchViewSC.
PlugyourPS/2keyboardcableandyourPS/2mousecableintotheportslabeled"KBD"and"MSE"respectively.
ConnectingcomputerstotheSwitchViewSC1.
Locateyourfirstinputcable.
Itwillhavea25-pin"D"connectoratoneend.
PlugthiscableintoanyavailableletteredchannelportontherearoftheSwitchViewSC.
Theotherendoftheinputcablewillhavethreeconnectors:a15-pin"HDD"connectorforyourvideo,a6-pinminiDINconnectorforaPS/2keyboardconnectionanda6-pinminiDINconnectorforaPS/2mouseconnection.
ThePS/2mouseconnectorisgreenandmarkedwithamouseicon.
Plugtheseconnectorsintothematchingportsonyourcomputer.
Installation72.
Locateyournextinputcable.
Repeatstep1untilallcomputersareproperlyattachedtotheSwitchViewSC.
3.
LocatethepowercordthatcamewithyourSwitchViewSCunit.
PlugitintotheIECpowerconnectorontheunitandmakesurethatthepowerswitchisoff.
Then,plugtheotherendofthepowercordintoanappropriateACwalloutlet.
4.
.
PowerupyourSwitchViewSCrst,thenallattachedcomputers.
MOUSEPORTVIDEOPORTKEYBOARDPORTSwitchViewSCInstaller/UserGuide89Operations3OverviewPCsmaybepowereduponeatatimeorallatonce.
Nooperatorinterventionisrequiredduringbooting.
Asthesystemstabilizes,thegreenLEDsovereachchannelwilllight,indicatingthattheattachedcomputerispowered.
TheamberLEDwilllightattheactivecomputer.
APCmaynowbeselectedviachannelpush-buttons.
TherearetwostatusLEDs.
TheredLEDlightsifaninternalfailureoccurs.
ThegreenLEDwillblinkforseveralsecondsduringpowerupwhilethesystemperformsaself-diagnostic.
Afterinitialization,thegreenLEDremainslitduringnormaloperation.
SwitchViewSCInstaller/UserGuide1011Appendices4A:SpecicationsMechanicalHeight:1.
7"(4.
5cm)Width:17.
2"(43.
7cm)Depth:8.
5"(21.
6cm)Weight:6.
3lbs(2.
9kg)Environmental/PowerOperatingTemperature:41°(5°C)to104°(40°C)StorageTemperature:-4°(-20°C)to122°(50°C)InputPower:8.
0WOperatingVoltage:100-230VACPowerFrequency:50-60HzSupportedHardwareComputer:IBMPC/AT,PS/2and100%compatiblesVideoModes:VGA,SVGA,(XGA,XGA-IIwithadaptor)MaximumResolution:1280x1024@60HzPeripherals:PS/2keyboard,PS/2mouse,IntelliMouse(PS/2only)AgencyApprovalsUL,cUL,FCC,ICandCESwitchViewSCInstaller/UserGuide12SymptomActionGreenchannelLEDnotlitVerifyunitisturnedon.
CheckthecablingbetweenyourcomputerandtheSwitchViewSC.
VerifythatakeyboardworkswhenpluggeddirectlyintoyourPC.
UnabletoswitchchannelsVerifythatallattachedPCsarepoweredandcorrectlyconnectedtotheunit.
NovideoVerifythatthevideocablebetweenthecomputerandtheSwitchViewSCisconnectedtotheselectedport.
VerifythatthemonitorcableiscorrectlyconnectedtotheSwitchViewSC.
Powerdownthecomputer,connectthemonitordirectlytothecomputer,andthenpowerupagain.
Ifthemonitordoesnotoperatecorrectlydirecttothecomputer,tryanothermonitor.
Mousejumpsor"hugs"screenIfthemousehasbeenhot-pluggedwhilerunninginWindows,youmayneedtocloseandrestartWindows.
VerifythatthecablesfromthecomputertotheSwitchViewSCareconnectedproperly.
VerifythatthemouseispluggedintothemouseportintheUserConsoleareaontherearpaneloftheunit.
Verifythatthecomputerworksproperlywithamouseconnecteddirectlytoit.
Ifnot,tryanothermouse.
KeyboardisinoperableononeVerifythatthecablesfromthePCtotheSwitchViewSCormorechannelsareconnectedproperly.
VerifythatthekeyboardispluggedintothekeyboardportintheUserConsoleareaontherearpaneloftheunit.
B:TroubleshootingOurTechnicalSupportstaffisreadytoassistyouwithanyinstallationorhardwareissuesyouencounterwithyourproduct.
Ifanissueshoulddevelop,checktheTroubleshootingtablebelowtoseeiftheissuecanberesolvedbyfollowingtheproceduresoutlined,orcallAvocentTechnicalSupportat(888)793-8763.
LIMITEDWARRANTYAvocentCorporationwarrantstotheoriginalretailpurchaserthatthisproductisandwillbefreefromdefectsinmaterialsandworkmanshipforaperiodof24monthsfromthedateofpurchase.
Additionally,allAvocentproductscarryanunconditionalthirty-daysatisfactionguarantee.
If,foranyreason,youaredissatisedwiththeperformanceofthisproduct,youmayreturnittothepointofpurchaseforarefundofthepurchaseprice(excludingshippingcharges).
Thisguaranteedoesnotapplytospecialorderproducts,andmaynotbeavailablethroughallresellers.
Duringthewarrantyperiod,purchasermustpromptlycallAvocentforaRETURNMATERIALSAUTHORIZATION(RMA)number.
MakesurethattheRMAnumberappearsonthepackingslip,proofofpurchase,ANDONTHEOUTSIDEOFEACHSHIPPINGCARTON.
Unauthorizedreturnsorcollectshipmentswillberefused.
Shipprepaidto:AvocentCorporation4991CorporateDriveHuntsville,AL35805U.
S.
A.
Telephone:(256)430-4000Theabovelimitedwarrantyisvoidedbyoccurrenceofanyofthefollowingevents,uponwhichtheproductisprovidedasis,withallfaults,andwithalldisclaimersofwarrantyidentiedbelow:1.
Ifnon-Avocentapprovedcablingisattachedtotheunit.
Poorlyconstructedandmiswiredcablingcandiminishvideoqualityanddamageequipment.
AvocentmanufacturedcablingisbuilttohighqualitystandardsutilizingoverallbraidedshieldtocomplywithFCCemissionstandards,andeachcableisindividuallytestedunderload.
2.
Ifdefectormalfunctionwascausedbyabuse,mishandling,unauthorizedrepair,oruseotherthanintended.
3.
Ifunauthorizedmodicationsweremadetoproduct.
4.
Ifunreporteddamagesoccurredinanyshipmentoftheproduct.
5.
IfdamageswereduetoorcausedbyequipmentorsoftwarenotprovidedbyAvocent.
6.
Iftheunitisusedwithnon-groundedorincorrectlypolarizedACpower.
7.
IftheproductisusedincontradictiontoanyinstructionprovidedbyanyUserGuideorInstructionSheetprovidedtoyouorwiththeproduct.
8.
Iftheproductisdamagedduetopowersurges,waterexposureoractofGodincludinglightning.
EXCEPTASSPECIFICALLYPROVIDEDABOVEANDTOTHEMAXIMUMEXTENTALLOWEDBYLAW,AVOCENTCORPORATIONDISCLAIMSALLWARRANTIESANDCONDITIONSWHETHEREXPRESS,IMPLIED,ORSTATUTORYASTOANYMATTERWHATSOEVERINCLUDING,WITHOUTLIMITATION,TITLE,NON-INFRINGEMENT,CONDITION,MERCHANTABILITYORFITNESSFORANYPARTICULARORINTENDEDPURPOSE.
EXCEPTASEXPRESSLYPROVIDEDABOVEANDTOTHEMAXIMUMEXTENTALLOWEDBYLAW,AVOCENTCORPORATIONSHALLNOTBELIABLEFORANYSPECIAL,INDIRECTORCONSEQUENTIALDAMAGES(INCLUDINGWITHOUTLIMITATION,LOSSOFPROFIT,LOSSOFBUSINESS,LOSSOFINFORMATION,FINANCIALLOSS,PERSONALINJURY,LOSSOFPRIVACYORNEGLIGENCE)WHICHMAYBECAUSEDBYORRELATEDTO,DIRECTLYORINDIRECTLY,THEUSEOFAPRODUCTORSERVICE,THEINABILITYTOUSEAPRODUCTORSERVICE,INADEQUACYOFAPRODUCTORSERVICEFORANYPURPOSEORUSETHEREOFORBYANYDEFECTORDEFICIENCYTHEREINEVENIFAVOCENTCORPORATIONORANAUTHORIZEDAVOCENTDEALERHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORLOSSES.
2003AvocentCorporation.
Allrightsreserved.
590-323-001B
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