errorsgotoassist
gotoassist 时间:2021-01-12 阅读:()
CasestudyDermalogicaUKsmoothsthesalesprocessusingWeb-basedsupportDermalogicaisaglobalorganisationthatproducesarangeofskin-careproducts.
ThecompanyformspartoftheDermalGroupofSkinCompaniesthatisfocusedoneducatingpeopleonachievingoptimumskinhealth.
Dermalogica'sproductofferingspansallareasofskincareandissoldbyits50salesrepresentativesbasedthroughouttheUK.
Eachsalespersonisresponsibleforaspecificregionandisrequiredtotravelbetweennumerousskincarecentres.
Thechallenge:maintainingremotePCswithlowercostsandhigherproductivityTomakeitsbusinessmodelasefficientaspossible,DermalogicasupplieseachsalespersonwithaPCsothattheycanaccessofficeemailandallrelevantdocumentsfromhome.
ResponsibilityforthemaintenanceofthesePCsfallsonfourtechnicianswhocompriseDermalogica'sITsupportteam.
Thesupportteamusedtoprovideassistanceoverthephonebytalkingtherepsthroughvariousproblemstofindasolution.
AccordingtoSimonWinsall,ITmanageratDermalogicaUK,"AdministeringPCsusedtobeincrediblytime-consuming.
IfwewantedtoupdatesoftwareonaPCorinvestigatepotentialerrors,wehadnochoicebuttosendcouriersthelengthandbreadthofthecountrytocollectthemachines.
ThiswasanincrediblycostlyprocessandhadtheaddeddrawbackofleavingtheaffectedsalespersonwithoutaPCforanytimebetweentwodaysandaweek,dependingontheseverityoftheproblem.
"Therisingcostofusingcouriersandtheresultingnegativeimpactthishadonproductivitycausedtheteamtolookforaremote-supporttoolthatwouldenablethemtoprovideanintermediatelevelofassistance.
"WeneededsomethingthatwecouldeasilyusetotakecontrolofproblemPCsandcarryoutrepairswithouthavingtoleavetheoffice,"explainedWinsall.
"Welookedatremote-supportsolutionscurrentlyonthemarket.
WeruledoutpcAnywheresinceitrequiressoftwaretobeloadedonthehostPCandreconfigurationofthefirewall.
Wealsocontemplatedanothersolution,butfoundthatitwastoocomplex,becauseofthehardwarerequiredontheserver.
"ImplementingGoToAssistforremotesupportWinsallthenturnedtoCitrixGoToAssist.
"GoToAssistissostraightforward.
Allweneedtodoisdownloadthesmallpieceofsoftwareandwhentheuserrequiresaconnection,remotelygainaccesstothePCanddowhateverisrequiredtogetthemachineworkingproperlyagain,"saidWinsall.
"WealsouseGoToAssisttoperformongoingmaintenanceonoursalespeople'sPCs.
Thisincludesmundane,yetessential,taskssuchasupdatinganti-virussoftwareoradministeringsoftwareupdates.
"WinsallandhisteamhavealsofoundGoToAssisttobeausefultrainingaid.
"Thescreen-sharingfunctionofGoToAssistenablesustotalkoursalespeoplethroughvariousissuestoeducatethemDermalogicaUKGoToAssistmeetsoursupportneedsperfectly.
Ithasincreasedourproductivityandenabledustoofferafarmoreefficientsupportservicetothesalesteam.
SimonWinsallITManagerDermalogicaUK""KeybenefitsIncreasesproductivityDecreasescourierandtravelcostsImprovestrainingandsupportforremotesalesteamProductinformation:www.
gotoassist.
co.
ukSalesinquiries:europe@citrixonline.
comPhone:+44(0)800-011-2120Channelpartners:resellers@citrixonline.
comPhone:+44(0)800-011-2120Mediainquiries:europe@citrixonline.
comPhone:+44(0)800-011-2120Aboutthiscustomer:www.
dermalogica.
co.
ukonthebestpractice,andthechatfunctionworkssowellthatwedon'talwaysneedasupportingteleconference,"explainedWinsall.
"GoToAssisthascertainlyprovedtobeavaluable,interactivetrainingtool.
"ForWinsall,investinginGoToAssisthasbeenmoneywellspent:"GoToAssistmeetsoursupportneedsperfectly.
Ithasincreasedourproductivityandenabledustoofferafarmoreefficientsupportservicetothesalesteam,"hesaid.
"GoToAssistalsooffersexcellentvalue—we'vehadtheserviceforfourmonthsnowandit'salreadycomfortablypaidforitself.
"AboutCitrixOnlineCitrixOnlineprovidessecure,easy-to-useonlinesolutionsthatenablepeopletoworkfromanywherewithanyone.
WhetherusingGoToMyPCtoaccessandworkonaremotePC,GoToAssisttosupportcustomersorGoToMeetingtoholdonlinemeetings,ourcustomers–morethan35,000businessesandhundredsofthousandsofindividuals–areincreasingproductivity,decreasingtravelcostsandimprovingsales,trainingandserviceonaglobalbasis.
AdivisionofCitrixSystems,Inc.
(Nasdaq:CTXS),thecompanyisbasedinSantaBarbara,California.
Formoreinformation,visitwww.
citrixonline.
comorcall805-690-6400.
2008CitrixOnline,LLC.
Allrightsreserved.
Citrix,GoToMyPC,GoToAssistandGoToMeetingaretrademarksofCitrixSystems,Inc.
and/oroneormoreofitssubsidiaries,andmayberegisteredintheUnitedStatesPatentandTrademarkOfficeandinothercountries.
Allothertrademarksarethepropertyoftheirrespectiveowners.
03.
06.
08PDFADivisionofCitrixSystems,Inc.
www.
citrixonline.
com
ThecompanyformspartoftheDermalGroupofSkinCompaniesthatisfocusedoneducatingpeopleonachievingoptimumskinhealth.
Dermalogica'sproductofferingspansallareasofskincareandissoldbyits50salesrepresentativesbasedthroughouttheUK.
Eachsalespersonisresponsibleforaspecificregionandisrequiredtotravelbetweennumerousskincarecentres.
Thechallenge:maintainingremotePCswithlowercostsandhigherproductivityTomakeitsbusinessmodelasefficientaspossible,DermalogicasupplieseachsalespersonwithaPCsothattheycanaccessofficeemailandallrelevantdocumentsfromhome.
ResponsibilityforthemaintenanceofthesePCsfallsonfourtechnicianswhocompriseDermalogica'sITsupportteam.
Thesupportteamusedtoprovideassistanceoverthephonebytalkingtherepsthroughvariousproblemstofindasolution.
AccordingtoSimonWinsall,ITmanageratDermalogicaUK,"AdministeringPCsusedtobeincrediblytime-consuming.
IfwewantedtoupdatesoftwareonaPCorinvestigatepotentialerrors,wehadnochoicebuttosendcouriersthelengthandbreadthofthecountrytocollectthemachines.
ThiswasanincrediblycostlyprocessandhadtheaddeddrawbackofleavingtheaffectedsalespersonwithoutaPCforanytimebetweentwodaysandaweek,dependingontheseverityoftheproblem.
"Therisingcostofusingcouriersandtheresultingnegativeimpactthishadonproductivitycausedtheteamtolookforaremote-supporttoolthatwouldenablethemtoprovideanintermediatelevelofassistance.
"WeneededsomethingthatwecouldeasilyusetotakecontrolofproblemPCsandcarryoutrepairswithouthavingtoleavetheoffice,"explainedWinsall.
"Welookedatremote-supportsolutionscurrentlyonthemarket.
WeruledoutpcAnywheresinceitrequiressoftwaretobeloadedonthehostPCandreconfigurationofthefirewall.
Wealsocontemplatedanothersolution,butfoundthatitwastoocomplex,becauseofthehardwarerequiredontheserver.
"ImplementingGoToAssistforremotesupportWinsallthenturnedtoCitrixGoToAssist.
"GoToAssistissostraightforward.
Allweneedtodoisdownloadthesmallpieceofsoftwareandwhentheuserrequiresaconnection,remotelygainaccesstothePCanddowhateverisrequiredtogetthemachineworkingproperlyagain,"saidWinsall.
"WealsouseGoToAssisttoperformongoingmaintenanceonoursalespeople'sPCs.
Thisincludesmundane,yetessential,taskssuchasupdatinganti-virussoftwareoradministeringsoftwareupdates.
"WinsallandhisteamhavealsofoundGoToAssisttobeausefultrainingaid.
"Thescreen-sharingfunctionofGoToAssistenablesustotalkoursalespeoplethroughvariousissuestoeducatethemDermalogicaUKGoToAssistmeetsoursupportneedsperfectly.
Ithasincreasedourproductivityandenabledustoofferafarmoreefficientsupportservicetothesalesteam.
SimonWinsallITManagerDermalogicaUK""KeybenefitsIncreasesproductivityDecreasescourierandtravelcostsImprovestrainingandsupportforremotesalesteamProductinformation:www.
gotoassist.
co.
ukSalesinquiries:europe@citrixonline.
comPhone:+44(0)800-011-2120Channelpartners:resellers@citrixonline.
comPhone:+44(0)800-011-2120Mediainquiries:europe@citrixonline.
comPhone:+44(0)800-011-2120Aboutthiscustomer:www.
dermalogica.
co.
ukonthebestpractice,andthechatfunctionworkssowellthatwedon'talwaysneedasupportingteleconference,"explainedWinsall.
"GoToAssisthascertainlyprovedtobeavaluable,interactivetrainingtool.
"ForWinsall,investinginGoToAssisthasbeenmoneywellspent:"GoToAssistmeetsoursupportneedsperfectly.
Ithasincreasedourproductivityandenabledustoofferafarmoreefficientsupportservicetothesalesteam,"hesaid.
"GoToAssistalsooffersexcellentvalue—we'vehadtheserviceforfourmonthsnowandit'salreadycomfortablypaidforitself.
"AboutCitrixOnlineCitrixOnlineprovidessecure,easy-to-useonlinesolutionsthatenablepeopletoworkfromanywherewithanyone.
WhetherusingGoToMyPCtoaccessandworkonaremotePC,GoToAssisttosupportcustomersorGoToMeetingtoholdonlinemeetings,ourcustomers–morethan35,000businessesandhundredsofthousandsofindividuals–areincreasingproductivity,decreasingtravelcostsandimprovingsales,trainingandserviceonaglobalbasis.
AdivisionofCitrixSystems,Inc.
(Nasdaq:CTXS),thecompanyisbasedinSantaBarbara,California.
Formoreinformation,visitwww.
citrixonline.
comorcall805-690-6400.
2008CitrixOnline,LLC.
Allrightsreserved.
Citrix,GoToMyPC,GoToAssistandGoToMeetingaretrademarksofCitrixSystems,Inc.
and/oroneormoreofitssubsidiaries,andmayberegisteredintheUnitedStatesPatentandTrademarkOfficeandinothercountries.
Allothertrademarksarethepropertyoftheirrespectiveowners.
03.
06.
08PDFADivisionofCitrixSystems,Inc.
www.
citrixonline.
com
- errorsgotoassist相关文档
- focusgotoassist
- AESgotoassist
- completegotoassist
- providinggotoassist
- provedgotoassist
- www.citrixonline.com
宝塔面板批量设置站点404页面
今天遇到一个网友，他在一个服务器中搭建有十几个网站，但是他之前都是采集站点数据很大，但是现在他删除数据之后希望设置可能有索引的文章给予404跳转页面。虽然他程序有默认的404页面，但是达不到他引流的目的，他希望设置统一的404页面。实际上设置还是很简单的，我们找到他是Nginx还是Apache，直接在引擎配置文件中设置即可。这里有看到他采用的是宝塔面板，直接在他的Nginx中设置。这里我们找到当前...
TTcloud：日本独立服务器促销活动,价格$70/月起,季付送10Mbps带宽
ttcloud怎么样?ttcloud是一家海外服务器厂商，运营服务器已经有10年时间，公司注册地址在香港地区，业务范围包括服务器托管，机柜托管，独立服务器等在内的多种服务。我们后台工单支持英文和中文服务。TTcloud最近推出了新上架的日本独立服务器促销活动，价格 $70/月起，季付送10Mbps带宽。也可以跟进客户的需求进行各种DIY定制。点击进入：ttcloud官方网站地址TTcloud拥有自...
PacificRack 端午节再来一款年付$38 VPS主机 2核4GB内存1TB流量
这不端午节和大家一样回家休息几天，也没有照顾网站的更新。今天又出去忙一天没有时间更新，这里简单搜集看看是不是有一些商家促销活动，因为我看到电商平台各种推送活动今天又开始一波，所以说现在的各种促销让人真的很累。比如在前面我们也有看到PacificRack 商家发布过年中活动，这不在端午节（昨天）又发布一款闪购活动，有些朋友姑且较多是端午节活动，刚才有看到活动还在的，如果有需要的朋友可以看看。第一、端...
gotoassist为你推荐
-
主机租用电脑租赁多少钱一天呢？有人租过吗？服务器空间租用租用空间租用服务器一样吗vps试用小弟是VPS新手,请问各位哪里有VPS主机免费试用和T楼活动啊?求网站..网站空间域名网站空间,域名,操作台湾vps哪个地区的VPS从大陆访问快呢。万网虚拟主机万网虚拟、专享、独享主机有什么区别?apache虚拟主机apache里面可以在虚拟主机里边设置虚拟目录吗？急，在线等！天津虚拟主机天津哪个是新网互联代理呢，我打算购买邮局？东莞虚拟主机东莞vps主机哪家的好？m3型虚拟主机建网站，M型虚拟主机和G型虚拟主机，选哪种好？