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ComputerServicesClaranetDelightingbusinesscustomerswithfirst-rateprivateandhybridcloudservicesBusinessbenefitsIncreasesinternaloperationalefficiencyfacilitatingmorecompetitivepricingFulfillsvariedcustomerneeds,withflexible,scalableinfrastructureOffersnon-stopreliabilityandsecurityfordata-driven,privacy-consciousindustriesBusinesschallengeInthecloudservicesmarket,competitionisfierceandcustomerdemandforhighservicequalitythatdoesnotbreakthebankisgrowing.
HowcouldClaranetdeliverontheseexpectationsTransformationCompanieschooseprivateandhybridcloudservicesprovidersovertheirpubliccloudcompetitorsforbetterdatasecurityandpersonalizedsupport—butwantthisatincreasinglylowprices.
ClaranetdrivesdowninternalcostswithreliableIBMStoragesolutions,whichhelpkeepcustomerdata—themostimportantenterpriseasset—ultra-secure.
Foundedin1996,ClaranetisoneofEurope'sleadingmanagedITservicesproviders.
Itoffersbusinesseshosting,networks,andcommunicationsservices.
Claranethasover6,500customersandanoutstandingrecordfordeliveringhighqualitysolutions,acrossawiderangeofindustries.
Withover1,800employees,ithas24officesand58datacentersacrossEuropeandSouthAmerica.
"IBMStorageenablesustodrivedownourinternalcosts,givingussavingsthatwecanpassontoourclientsintheformofcompetitiveprices.
"—GillesGatineau,CoreInfrastructureArchitectforSystemsandStorage,Claranet2MeetinggreatexpectationsAspricesdrop,publiccloudserviceshavebecomeincreasinglyalluring.
Butmanycompaniesarestilllookingtoprivateandhybridcloudprovidersinstead,duetothegreaterconfi-denceindatasecurityandtailoredservicestheycanoffer.
Tocontinuetocompete,non-publiccloudprovid-ersmustdifferentiatethemselveswithoutlettingthepricegapgrowtoolarge.
GillesGatineau,CoreInfrastructureArchitectforSystemsandStorageatClaranet,picksupthestory:"WecanofferbetterSLAs[servicelevelagreements]andmoreofahumandimensionthanpubliccloudserviceproviders—comparingoursolutionstoourpubliccompetitorsislikecomparinganenterpriseworkstationwithaPCthatyoupickupatasupermarket.
Also,wekeepalldatawithinFrance,whichisespeciallyimportanttoclientswithinthehealth-careindustry.
Regardlessofthesedifferentiators,customersfromeveryindustrystillcompareourpriceswiththoseofpubliccloudserviceprovid-ers,puttingdownwardpressureonourfees.
"Forallcloudservicesproviders,infrastructureisakeycomponentofsuccess.
Flexibility,scalability,andreliabilityareallcrucialselectioncriteria.
"Technologydecisionsplayabigroleinhelpingustoserveourexistingclients,andtoattractnewones,"explainsGillesGatineau.
"Asthedataourclientsgenerateandstorerocketed,weoutgrewourpreviousstorageplatform.
Webeganexperi-encingissueswithavailabilityand,althoughtheseproblemsneveraffectedourcustomers,wewerespendingtoomuchtimeadminister-ingtothesystemswhentheyfailed.
Itwasalsodifficultforustomakechangestotheinfrastructure,raisingtheriskthatwewouldbeslowtorespondtoaclientrequest.
Wedecideditwastimeforarefresh,andbeganlookingattheoptionsavailable.
"LayingstrongfoundationsTosupportitshybridandprivatecloudservices,ClaranetdeployedIBMStorage,IBMPowerSystemsandsoftware-definedstorageinfra-structure.
Specifically,thecompanyrolledoutIBMStorwizeV7000,managedwithIBMSpectrumVirtualizeandbackedupusingIBMSpectrumProtect.
3"IBMPowerSystemshaslongbeenourserverplatformofchoice,somovingtoIBMstoragemadeperfectsense,"commentsGillesGatineau.
"First,weimplementedStorwizeV7000tosupportourIBMionPowerSystemsenvironment.
Soonafter,weintroducedIBMSpectrumVirtualize,whichallowsustomanagebothStorwizeV7000andlegacystoragesystemsusingasinglepointofcontrol.
UsingSpectrumProtect,wecaneasilybackupdatafromacrossourentireenvironment.
WithIBM,wegainedmorematuresoftware-definedstoragetechnology,whichisbettersuitedtoenterpriserequirements.
"Foritshealthcare-specificserviceoffering,Claranetimplementedall-flashIBMFlashSystemV9000.
"WeaddedIBMFlashSystemV9000forourhealthcareclients,buildinganisolatedenvironmentthathelpsustokeeppersonalhealthdataultra-secure,"elaboratesGillesGatineau.
"Inthislandscape,alldataishot,sowemustbeabletoprovideveryrapidaccessatanytime.
Previously,ourhealthcareclientsreliedoninternalstoragewithinIBMPowerSystemsservers,whichoffersextremelyhighperformancebecauseyoudonothavetocontendwithnetworklatency.
FlashSystemisoneoftheonlyoptionsthatcouldgiveuscomparableperformanceforexternalstorage.
Inaddition,choosingasolid-statesolutionratherthanspinningdiskssignificantlyreducestheenergyrequirements.
"StandingoutfromthecrowdByharnessingIBMStoragesolutions,Claranethasboostedefficiencyviasimplifiedmanagement.
Savingtimeandeffortoninternaloperationshelpsthecompanypreserveitsmargins.
"Wecansurviveaminoroutage,butlosingdatawouldbecatastrophic;withreliableIBMtechnologyonoursideandtheextrasafetynetprovidedbyIBMSpectrumProtect,wedon'thavetoworryabouteither.
"—GillesGatineau,CoreInfrastructureArchitectforSystemsandStorage,Claranet"SpectrumVirtualizegivesusapowerfulmanagementtoolwecanuseforourentirestorageenviron-ment—includingsomenon-IBM,legacysystems,"saysGillesGatineau.
"WealsobenefitfromthesameinterfaceacrossallIBMStoragesolutions.
IBMStorageenablesustodrivedownourinternalcosts,givingussavingsthatwecanpassontoourclientsintheformofcompetitiveprices.
Intheincreasinglycrowdedcloudservicesmarketplace,thisisakeyadvantage.
"Claranetcanusethetimeitsavesonmanagementtofocusondeliveringexcellentservicetocustomers,confi-dentthattheflexibilityofitsstorageplatformcansupporthighresponsiveness.
"Withsoftware-definedstoragefromIBM,wecandynamicallyadjustcapacityacrossourdifferentstoragesystems,helpingusreactfastwhenanewclientrequestcomesin,"addsGillesGatineau.
"Itiseasytoscaleuptheenvironment,ensuringwearepreparedforsuddendatagrowth.
Andevenourmostsecurity-consciousclientscanbeconfidentthattheirdataisprotectedonIBMStorage.
"AllofClaranet'scustomersexpectservicestobeavailablewhenevertheyneedthem,butforthecompa-ny'shealthcareclients,thisisanabsolutepriority.
GillesGatineauconcludes:"SincewedeployedtheIBMStoragesolutions,wehaveneverhadacrashthatinterruptedservicetocustomersor,moreimportantly,causeddataloss.
Wecansurviveaminoroutage,butlosingdatawouldbecatastrophic;withreliableIBMtechnologyonoursideandtheextrasafetynetprovidedbyIBMSpectrumProtect,wedon'thavetoworryabouteither.
NowthatwehavethesolidfoundationsofIBMStorageinplace,wearepositivethatwe'rereadytomeetawholerangeofclientneeds.
"PleaseRecycleSolutioncomponentsIBMFlashSystemV9000IBMPowerSystemsIBMSpectrumProtectIBMSpectrumVirtualizeIBMStorwizeV7000ConnectwithusTakethenextstepTolearnmoreaboutIBMStoragesolutions,pleasecontactyourIBMrepresentativeorIBMBusinessPartner,orvisitthefollowingwebsite:ibm.
com/storageCopyrightIBMCorporation2017.
IBMSystems,1NewOrchardRoad,Armonk,NewYork10504-1722UnitedStates.
ProducedintheUnitedStatesofAmerica,November2017.
IBM,theIBMlogo,ibm.
com,FlashSystem,PowerSystems,SpectrumProtect,SpectrumVirtualize,andStorwizearetrademarksofInternationalBusinessMachinesCorp.
,registeredinmanyjurisdictionsworldwide.
OtherproductandservicenamesmightbetrademarksofIBMorothercompanies.
AcurrentlistofIBMtrademarksisavailableonthewebat"Copyrightandtrademarkinformation"atibm.
com/legal/copytrade.
shtml.
ThisdocumentiscurrentasoftheinitialdateofpublicationandmaybechangedbyIBMatanytime.
NotallofferingsareavailableineverycountryinwhichIBMoperates.
Theclientexamplescitedarepresentedforillustrativepurposesonly.
Actualperformanceresultsmayvarydependingonspecificconfigurationsandoperatingconditions.
THEINFORMATIONINTHISDOCUMENTISPROVIDED"ASIS"WITHOUTANYWARRANTY,EXPRESSORIMPLIED,INCLUDINGWITHOUTANYWARRANTIESOFMERCHANTABILITY,FITNESSFORAPARTICULARPURPOSEANDANYWARRANTYORCONDITIONOFNON-INFRINGEMENT.
IBMproductsarewarrantedaccordingtothetermsandconditionsoftheagreementsunderwhichtheyareprovided.
Theclientisresponsibleforensuringcompliancewithlawsandregulationsapplicabletoit.
IBMdoesnotprovidelegaladviceorrepresentorwarrantthatitsservicesorproductswillensurethattheclientisincompliancewithanylaworregulation.
TSC03447-USEN-00
HowcouldClaranetdeliverontheseexpectationsTransformationCompanieschooseprivateandhybridcloudservicesprovidersovertheirpubliccloudcompetitorsforbetterdatasecurityandpersonalizedsupport—butwantthisatincreasinglylowprices.
ClaranetdrivesdowninternalcostswithreliableIBMStoragesolutions,whichhelpkeepcustomerdata—themostimportantenterpriseasset—ultra-secure.
Foundedin1996,ClaranetisoneofEurope'sleadingmanagedITservicesproviders.
Itoffersbusinesseshosting,networks,andcommunicationsservices.
Claranethasover6,500customersandanoutstandingrecordfordeliveringhighqualitysolutions,acrossawiderangeofindustries.
Withover1,800employees,ithas24officesand58datacentersacrossEuropeandSouthAmerica.
"IBMStorageenablesustodrivedownourinternalcosts,givingussavingsthatwecanpassontoourclientsintheformofcompetitiveprices.
"—GillesGatineau,CoreInfrastructureArchitectforSystemsandStorage,Claranet2MeetinggreatexpectationsAspricesdrop,publiccloudserviceshavebecomeincreasinglyalluring.
Butmanycompaniesarestilllookingtoprivateandhybridcloudprovidersinstead,duetothegreaterconfi-denceindatasecurityandtailoredservicestheycanoffer.
Tocontinuetocompete,non-publiccloudprovid-ersmustdifferentiatethemselveswithoutlettingthepricegapgrowtoolarge.
GillesGatineau,CoreInfrastructureArchitectforSystemsandStorageatClaranet,picksupthestory:"WecanofferbetterSLAs[servicelevelagreements]andmoreofahumandimensionthanpubliccloudserviceproviders—comparingoursolutionstoourpubliccompetitorsislikecomparinganenterpriseworkstationwithaPCthatyoupickupatasupermarket.
Also,wekeepalldatawithinFrance,whichisespeciallyimportanttoclientswithinthehealth-careindustry.
Regardlessofthesedifferentiators,customersfromeveryindustrystillcompareourpriceswiththoseofpubliccloudserviceprovid-ers,puttingdownwardpressureonourfees.
"Forallcloudservicesproviders,infrastructureisakeycomponentofsuccess.
Flexibility,scalability,andreliabilityareallcrucialselectioncriteria.
"Technologydecisionsplayabigroleinhelpingustoserveourexistingclients,andtoattractnewones,"explainsGillesGatineau.
"Asthedataourclientsgenerateandstorerocketed,weoutgrewourpreviousstorageplatform.
Webeganexperi-encingissueswithavailabilityand,althoughtheseproblemsneveraffectedourcustomers,wewerespendingtoomuchtimeadminister-ingtothesystemswhentheyfailed.
Itwasalsodifficultforustomakechangestotheinfrastructure,raisingtheriskthatwewouldbeslowtorespondtoaclientrequest.
Wedecideditwastimeforarefresh,andbeganlookingattheoptionsavailable.
"LayingstrongfoundationsTosupportitshybridandprivatecloudservices,ClaranetdeployedIBMStorage,IBMPowerSystemsandsoftware-definedstorageinfra-structure.
Specifically,thecompanyrolledoutIBMStorwizeV7000,managedwithIBMSpectrumVirtualizeandbackedupusingIBMSpectrumProtect.
3"IBMPowerSystemshaslongbeenourserverplatformofchoice,somovingtoIBMstoragemadeperfectsense,"commentsGillesGatineau.
"First,weimplementedStorwizeV7000tosupportourIBMionPowerSystemsenvironment.
Soonafter,weintroducedIBMSpectrumVirtualize,whichallowsustomanagebothStorwizeV7000andlegacystoragesystemsusingasinglepointofcontrol.
UsingSpectrumProtect,wecaneasilybackupdatafromacrossourentireenvironment.
WithIBM,wegainedmorematuresoftware-definedstoragetechnology,whichisbettersuitedtoenterpriserequirements.
"Foritshealthcare-specificserviceoffering,Claranetimplementedall-flashIBMFlashSystemV9000.
"WeaddedIBMFlashSystemV9000forourhealthcareclients,buildinganisolatedenvironmentthathelpsustokeeppersonalhealthdataultra-secure,"elaboratesGillesGatineau.
"Inthislandscape,alldataishot,sowemustbeabletoprovideveryrapidaccessatanytime.
Previously,ourhealthcareclientsreliedoninternalstoragewithinIBMPowerSystemsservers,whichoffersextremelyhighperformancebecauseyoudonothavetocontendwithnetworklatency.
FlashSystemisoneoftheonlyoptionsthatcouldgiveuscomparableperformanceforexternalstorage.
Inaddition,choosingasolid-statesolutionratherthanspinningdiskssignificantlyreducestheenergyrequirements.
"StandingoutfromthecrowdByharnessingIBMStoragesolutions,Claranethasboostedefficiencyviasimplifiedmanagement.
Savingtimeandeffortoninternaloperationshelpsthecompanypreserveitsmargins.
"Wecansurviveaminoroutage,butlosingdatawouldbecatastrophic;withreliableIBMtechnologyonoursideandtheextrasafetynetprovidedbyIBMSpectrumProtect,wedon'thavetoworryabouteither.
"—GillesGatineau,CoreInfrastructureArchitectforSystemsandStorage,Claranet"SpectrumVirtualizegivesusapowerfulmanagementtoolwecanuseforourentirestorageenviron-ment—includingsomenon-IBM,legacysystems,"saysGillesGatineau.
"WealsobenefitfromthesameinterfaceacrossallIBMStoragesolutions.
IBMStorageenablesustodrivedownourinternalcosts,givingussavingsthatwecanpassontoourclientsintheformofcompetitiveprices.
Intheincreasinglycrowdedcloudservicesmarketplace,thisisakeyadvantage.
"Claranetcanusethetimeitsavesonmanagementtofocusondeliveringexcellentservicetocustomers,confi-dentthattheflexibilityofitsstorageplatformcansupporthighresponsiveness.
"Withsoftware-definedstoragefromIBM,wecandynamicallyadjustcapacityacrossourdifferentstoragesystems,helpingusreactfastwhenanewclientrequestcomesin,"addsGillesGatineau.
"Itiseasytoscaleuptheenvironment,ensuringwearepreparedforsuddendatagrowth.
Andevenourmostsecurity-consciousclientscanbeconfidentthattheirdataisprotectedonIBMStorage.
"AllofClaranet'scustomersexpectservicestobeavailablewhenevertheyneedthem,butforthecompa-ny'shealthcareclients,thisisanabsolutepriority.
GillesGatineauconcludes:"SincewedeployedtheIBMStoragesolutions,wehaveneverhadacrashthatinterruptedservicetocustomersor,moreimportantly,causeddataloss.
Wecansurviveaminoroutage,butlosingdatawouldbecatastrophic;withreliableIBMtechnologyonoursideandtheextrasafetynetprovidedbyIBMSpectrumProtect,wedon'thavetoworryabouteither.
NowthatwehavethesolidfoundationsofIBMStorageinplace,wearepositivethatwe'rereadytomeetawholerangeofclientneeds.
"PleaseRecycleSolutioncomponentsIBMFlashSystemV9000IBMPowerSystemsIBMSpectrumProtectIBMSpectrumVirtualizeIBMStorwizeV7000ConnectwithusTakethenextstepTolearnmoreaboutIBMStoragesolutions,pleasecontactyourIBMrepresentativeorIBMBusinessPartner,orvisitthefollowingwebsite:ibm.
com/storageCopyrightIBMCorporation2017.
IBMSystems,1NewOrchardRoad,Armonk,NewYork10504-1722UnitedStates.
ProducedintheUnitedStatesofAmerica,November2017.
IBM,theIBMlogo,ibm.
com,FlashSystem,PowerSystems,SpectrumProtect,SpectrumVirtualize,andStorwizearetrademarksofInternationalBusinessMachinesCorp.
,registeredinmanyjurisdictionsworldwide.
OtherproductandservicenamesmightbetrademarksofIBMorothercompanies.
AcurrentlistofIBMtrademarksisavailableonthewebat"Copyrightandtrademarkinformation"atibm.
com/legal/copytrade.
shtml.
ThisdocumentiscurrentasoftheinitialdateofpublicationandmaybechangedbyIBMatanytime.
NotallofferingsareavailableineverycountryinwhichIBMoperates.
Theclientexamplescitedarepresentedforillustrativepurposesonly.
Actualperformanceresultsmayvarydependingonspecificconfigurationsandoperatingconditions.
THEINFORMATIONINTHISDOCUMENTISPROVIDED"ASIS"WITHOUTANYWARRANTY,EXPRESSORIMPLIED,INCLUDINGWITHOUTANYWARRANTIESOFMERCHANTABILITY,FITNESSFORAPARTICULARPURPOSEANDANYWARRANTYORCONDITIONOFNON-INFRINGEMENT.
IBMproductsarewarrantedaccordingtothetermsandconditionsoftheagreementsunderwhichtheyareprovided.
Theclientisresponsibleforensuringcompliancewithlawsandregulationsapplicabletoit.
IBMdoesnotprovidelegaladviceorrepresentorwarrantthatitsservicesorproductswillensurethattheclientisincompliancewithanylaworregulation.
TSC03447-USEN-00
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