arrangementskrollontrack

AppendixACaseStudy:NetworkSecurityYouareacriminaldefenseattorneyworkingonahighprolecaseforyourclient,BobbyMans.
Bobbyhasbeenchargedwithmultiplecountsofconspiracytodefraudthegovernment.
TheProsecutor'sofce,however,hasofferedBobbyadealforalowersentenceifheprovidesevidenceagainsttheringleader,LeoStar.
Forhiscooperation,Bobbywasplacedonwitnessprotectionandhisidentityconcealedfromthepublic.
Youhavejustreceivedlesrelevanttothecase.
Itisabeautifuldayinspring,soyoudecidetogotothelocalcafé.
Thecaféoffersfreewirelessconnectiontothepublicwithintheimmediatearea.
Youconnecttothecafé'snetworkandbegintowork.
What'stheproblemUponrstreview,thisappearstobeanormalsituation.
Sunisshining,springisintheair,andyouareenjoyingthechangeinseasonswhileworking.
So,whyshouldyou,theattorneyforBobbyMansbeconcernedPerhapsknowinglyorunknow-ingly,youhaveconnectedtoanopennetwork(thepublicwirelessconnectiontotheInternetofferedbythecafé).
Thebenettoyouisthatyoucanconnecttothisnetworkwithoutauthentication,meaningthereisnosecuritymeasureprohibitingyoufromconnectingtothisnetwork.
Theconisthatsocaneveryoneelseinthelocalvicinity.
Thinkaboutyourhomenetwork.
Whenyousetupyourwirelesshomenetwork,didyourequireapasswordtoauthenticateaccesstothisnetworkIfso,whydoyouthinkyoudidthatYes,perhapsitwastopreventyourneighborsfromusingyourInternetandslowingdownyourconnectionspeed.
But,perhaps,itwastopreventhackersfromgainingaccesstoyourcomputerbyconnectingtoyournetwork.
Remember,anetworkallowscommunicationfromonecomputertoanothercom-puterthroughtherouter.
Whenconnectingtoyournetwork,ahackercaninterceptthecommunicationbeingsentfromyourcomputertotherouterandgainaccesstoalloftheinformationthatyouaresendingoverthenetwork.
Now,letusturnbacktoourcaseofBobbyMans.
LeoStar,theallegedring-leader,receivedinformationaboutacondentialinformantwhowasduetotestifyagainstLeoinhiscase.
Withouttheinformant,theProsecutionwouldhavetodropitscase.
Leo,ofcourse,hiresaprivateinvestigator,JimKnowsi,touncovertheSpringerInternationalPublishingAG2017K.
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1007/978-3-319-54523-3107informant'sidentity.
Throughmethodsunbeknownsttoyou,Jimwasabletodeterminethatyouweretheattorneyfortheinformantandhasbeenfollowingyouforseveraldays.
Whenyoubeganworkatthecafé,Jimwasonlytwoseatsaway.
Inadditiontobeinganinvestigator,JimwasalsoanIT-guruandwasabletohackintoyournetworkconnectionwithoutmuchdifculty.
Bythetimeyouleftthecafé,Jimhadinterceptedsufcientinformationaboutyourclient,whichwasdeliveredtoLeowithoutdelay.
NowBobbyandthecasewerebothinimminentthreat.
HaveyoubreachedyourdutiesofcondentialityorcompetenceAssignment:aprominentjudgehasaskedherclerktoresearchsimilarcasesinwhichtheattorneypotentiallyorallegedlybroketheattorney-clientprivilegebynegligentlyexposingclientinformationoveranetworkthatwaseasilysusceptibletohacks.
Thejudgewouldlikeamemo(1)identifyinganycommonissues;(2)determininghowcouldtheattorneyhaveavoidedtheseissues(3)assessingwhatdutydoestheattorneyhavetoavoidtheseissues;and(4)askingdidtheattorneyfailtomeetthatdutyinthiscase108AppendixA:CaseStudy:NetworkSecurityAppendixBCaseStudy:BackdoorAccessImaginethisscenario.
Youarethecommercialattorneyforyourclient,CompanyA,aninternationalmanufacturerwithover$40billioninrevenue.
CompanyAisinthemarketforaninnovativesoftwaresolutionthatwillreduceproductioncosts.
AcrossthetablefromyouisopposingcounselandtheChiefInformationSecurityOfcer(CISO)forCompanyB,thesupplierofsoftwareservices.
CompanyBdevelopedacustomizableapplicationthatitcantailortothespecicationsrequiredbyCompanyAinordertostreamlinetheorderingandprocessingofcustomerorders.
Afterhoursofnegotiation,younallybeginthediscussiononwarranties.
OpposingcounselandtheCISOrefusetoprovideawarrantyforbackdooraccess.
Assignment:Negotiationshavebeendelayedwhilethepartiescontemplatethisimpasse.
Inthemeantime,yourclientwouldlikeyoutodraftamemo,addressingthefollowing:WhatimplicationswillinclusionorexclusionofthiswarrantyhaveonCompanyAWhatarethelegalrisksassociatedwiththiswarrantySpringerInternationalPublishingAG2017K.
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1007/978-3-319-54523-3109AppendixCScalabilityTools1.
KnowledgeManagementTools—KnowledgeManagementincludestoolsandtechniquesorganizationsusetocapture,analyze,reproduceandmineinfor-mationcreated,owned,orotherwiseavailabletoit.
Examplesoflegalknowl-edgemanagementtoolsinclude:a.
Mitratech.
2.
ContractManagementTools—ContractManagementincludestoolsandtech-niquesusedtocreate,manageandtrackcontractsgeneratedand/orreliedonbyanorganization.
ExamplesofContractManagementtools,Includea.
Agiloftb.
Apttusc.
Aribad.
Capterra.
3.
OnboardingTools—Onboardingisthetoolsandprocessesorganizationsusetoorient,track,andtrainnewhires.
ExamplesofOnboardingtoolsinclude:a.
Enwisenb.
iCimsc.
PeopleMatterd.
SilkRoad/RedCarpet.
4.
LegalOutsourcingTools/Services—LegalOutsourcingentailstheuseoftoolsandservicestouseresourcesnotownedoremployedbytheorganizationtocompletecertainlegaltasks.
ExamplesofLegalOutsourcingToolsandServicesincludea.
Huronb.
Epiqc.
FTId.
KrollOnTrack.
SpringerInternationalPublishingAG2017K.
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1007/978-3-319-54523-3111AppendixDCaseStudy—ContractManagementMeetsM&A(RolePlay)PACManInc.
TeacherNotesReviewGeneralInstructionsandCondentialFacts:30minPlanningMeeting:60–75min(distributenoticeofadditionalagreements15minintosession)InitialDebrief:30minBudgetMeeting:60minDiscussionQuestions:HowmanyofyourprioritiesweremetWhatweretheobstaclesWheredidyoucompromiseHasyourgrouptalkedaboutbudgets/costsWhatrolesdidyouassignintheRACI(attached)PACManInc.
GeneralInstructionsAbouttheBusiness:Pacic-AtlanticComputerManufacturing,Inc.
,("PACMan")hasbeeninbusinessforover40years.
Although,PACManwasoriginallyinthebusinessofbuildingcomputers,wordprocessersandcalculatorsforbusinessuse,notlongafterthecompany'sfoundingitalsobegandesigningrudimentarypuzzle-stylegamesforinclusioninthebasicsoftwarepackagesbundledwiththeircomputers.
Bytheearly1980s,thecomplexityandingenuityofthesegameshadadvancedsuchthatPACManrecognizedamarketopportunityindevelopingdedicatedgaminghard-warethatwouldalsoallowthemtoseparatelymarketthegamestobeyondPACMancomputercustomers.
Today,PACManisprimarilyabusinessthatdesigns,producesandmarkets,videogamesandvideogameconsolesworldwide.
PACManhasbecomehugelysuccessfulinthismarket,withamarketvaluationof$11billion.
IntheU.
S.
,salesofitsgamesandconsoles,accountforapproximately35and40%ofthemarket,SpringerInternationalPublishingAG2017K.
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1007/978-3-319-54523-3113respectively.
Thelegacy"computing"business(including,serviceandrepairs)accountsforjustunder12%ofPACMan'scurrentrevenues.
Moreover,themajorityofthesesalesarenowconcentratedinjustafewLatAmcountries:Moreno,Redonda,andSalve(a/k/a,MRSPACMan).
ThePACManboardhasapprovedspinningofftheslowgrowthcomputingbusinessintoaspun-offMRSPACMan,Inc.
,whichwillofferinvestorsstablerevenuesandregulardividends.
TheywillretainthevideogamingbusinessinPACMan,Inc.
,whichwillappealto"growth-seeking"investors.
AbouttheProject:Asaresultofthespin-off,PACManmustassign,orsplit,approximately60Kcontractsto/withthenewMRSPACManentity.
Theseagreementsincludeevery-thingfromsoftwarelicenses,leases,salescontracts,andnancingagreements.
AssignedagreementswillrequirereplacingPACManwithMRSPACManasthecontractingparty.
Splitagreementswilleffectivelycreatea"duplicate"agreement,forMRSPACMan,ofexistingPACMancontracts.
Themajorityofthese60Kcontractswillrequirethatthecounterparty—land-lords,customers,facilitiesmaintenanceproviders,ITvendors,lawrms,etc.
—atleastreceivenoticeoftheassignmentorsplit.
Inmanyinstances,thecounterpartywillhavetoactuallyagreetotheassignmentorsplit.
Thisisahugetask,andonethat'scriticaltoensuringtheundisruptedoperationsofPACManandMRSPACMan.
OneofPACMan'scorporateDeputyGeneralCounsels("DGC")hasbeenplacedinchargeofadministeringthiskeyproject.
AseniorcontractmanagerwiththeMRSPACMansalesteamisactingastheinternalprojectmanager.
Thecontractmanagerisresponsiblefor,amongotherthings,coordinatingtheidenticationandcollectionofallactivecontractsthateitherneedtobeassignedoutrighttothenewMRSPACManentity,orduplicatedforMRSPACMantoenterintoasanewagreement.
Afterastreamlinedbiddingprocess.
theDGChasselectedMatrix,LLC,("Matrix")toreviewtheagreements.
Matrixisanon-lawrmlegalserviceproviderIntherewinningbid,Matrixstatedthattheywoulddeployateamof12attorneys(including,twoteamleaders)tocompletetheinitialreviewoftheagreementsfornoticeandassignmentrequirementsin30calendardays.
Matrix'winningbidalsoincludestheuse,andassociatedcosts,ofEptitudeData,Inc.
("Eptitude")fordatahostingandaccesstotheironlinereviewmanagementapplication.
Mario,Mario&Kong,LLP,("MMK")isthelawrmthathasbeenengagedtosupportthein-houseteamonthespin-off.
TheDGChasaskedoneoftheirpartnerstositinonthecall.
AbouttheMeeting:Thepurposeofthismeetingistosettimelines,completetheRACI,establishprojectpriorities,andbudgetallocation.
114AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)CondentialInstructionsfortheDeputyGeneralCounselYouareoneofthecorporateDeputyGeneralCounselsforPACMan,Inc.
YoujoinedPACManasSeniorCounselsevenyearsagoafterspendingsixyearsintheM&ApracticeforanAmLaw100lawrm.
YouwillcontinuetoworkfrothePACManentityafterthespin-off/divesture.
Thisprojectiskillingyoursoul.
Firstofall,it'snotlegalpractice.
Ifyouwantedtomanagebudgets,projectsteams,andthird-partyserviceproviders,youwouldhavegonetobusinessschool.
Secondly,thisisatotallythanklessjob.
Eversincethisprojectwasannounced,you'vegotten10callsadayfromallthedifferentbusinessunitscomplainingabouthowdisruptivethecontractcollectionhasbeen,andtheydon'twantyoucontactinganyoftheirkeyclientsorvendorswithanynoticeandassignmentrequests.
Theywanttohandlethosecommunicationsthemselves…WhatcouldpossiblygowrongThereisnoquestionthatthenoticeandassignmentprocesswillopenupalotofrenegotiationswiththesecounterparties,andyourintuitiontellsyouthatthemoreofthesethebusinesspeoplehandle,thebiggertherenegotiationuniversewillbe.
Tomakethingsworse,it'sbeginningtolooklikethesalesorganizationfortheMoreno,Redonda,andSalveregionswereplayingitparticularlyfastandloose—deviatingfromtheboilerplate,andputtingtheirown"sweeteners"intodealswithoutconsultinglegal.
1YourgreatestfearisthatafewoftheserenegadeprovisionsmightactuallyconstituteFCPAviolations.
You'veretainedMMKtoreviewsomeofthoseagreements,alongwithemailandothermaterials,tohelpdetermineanypossibleexposure.
Youhavenointentionofdisclosingthefactofthisinternalinvestigationduringthecall.
TheContractManagerissupposedtobehelpingyouliaisewiththebusinessunits,andndoutexactlywhatinforceagreementsareoutthere,butitdoesn'treallyfeellikeyou'reonthesameteam.
TheContractManagerwillbetransitioningintotheMRSPACManentity,alongwiththesalesgrouptheCMcurrentlysup-ports,andyouwonderifthisiswhyyou'renotgettingstraightanswerstosomebasicquestionsaboutthevolumeofcontractsandwhere/howtheyresideelec-tronicallyonthesystem.
TheGeneralCounselandCFOareverycommittedtopursuingalternativefeearrangements(AFAs)withanyandallofPACMan'slegalserviceproviders.
TherehasbeenaninitiativeinplacetopushAFAsforalmosttwoyears,butinrealitytherehasnotbeenalotofprogressmadeonthisfront.
Itisimportanttodemon-stratetothebroaderPACManorganizationthattheGeneralCounsel'sofcehasastrongbusinessorientation.
ThiscontractreviewhasbeentheperfectopportunitytopursueanAFAmodel.
Theentirebudgetforthisproject—throughcompletingallnecessaryassign-ments—is$3.
25million.
YouselectedMatrixtoreviewthe60Kcontractsfornoticeandassignmentobligationsforaatfeeof$950K.
Youstipulateda30day1See,GlossaryofTerms.
AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)115timeline,becauseyouwantthisworkofyourplateasquicklyaspossible,butinrealitytheanalysiscanbecompletedwithin90-days.
Anynegotiatedassignments/splitshavea12-monthwindowforcompletion.
TheMatricbidincludesthecontractreviewersandtheEptitudereviewtech-nology.
Thedownstreamwork(i.
e.
,issuingnoticesandprocuringassignmentapprovals)willhavetobecompletedoutoftheremaining$2.
3million.
Youcan'timaginethatverymanyagreementsrequiremorethannotice,giventhatmostofPACMan'sboilerplateagreementsprovideforassignmentwith30daysnoticebyeitherparty.
Youexpecttocomeinbelowbudgetonthisproject.
GlossaryofTerms:"Boilerplate"—standardcontractprovisions.
"FCPA"—theForeignCorruptPracticesActcriminalizespaymentsto"foreignofcials"thatmayexertinuenceovertheofcial(s);gifts,samples,interestsinbusinessenterprises,loansonfavorableterms,offersofemployment,tuitionpay-ments,paymentstothirdpartiesandthelikecanallviolatetheFCPA.
"Inforce"—ineffect;enforceable.
CondentialInstructionsforTheMatrixRepresentativeYouaretheManagingDirectorofServiceDeliveryforMatrix,LLC.
Youhavebeeninseatforundersixmonths,andabigpartofwhyyouwerehiredwastogrowMatrix'contractmanagementbusinessfromit'scurrentlymeagerbase.
Thewayyouseeittherearethreephasestothisengagement:(I)reviewandanalyzethenoticeandassignment/changeofcontrolprovisionsofthe60Kelectronicallystoredcontracts,andcapturethatinformationintheEptitudeData,Inc.
,application;(II)issuenoticestoallofthecontractcounterparties(somevolumelessthan60K)wherechangeofcontrolnoticeisrequired;(III)requestassignmentapprovalfromallofthecounterpartieswhereassignmentapprovalisnecessary(somevolumelessthanthenoticenumber).
SharetheRACIwiththeothermeetingparticipantsatthebeginningofthemeeting.
MatrixhasalreadywonPhaseIofthisprojectwithabidof$950Kanda30-daytimeline.
Thisbidincludesnotjustthecostoftheattorneyreviewers,butalsothecostofhostingthedataandlicensingtheEptitudesoftwareapplicationyouwillbeusingtoconductthereview.
Younegotiatedan$85KfeetoEptitudefortheaboveservices.
ThatleavesMatrixwith$865K.
YoubelievethatMatrixcancompletePhasesIIandIIIfor$2,000,000,atacomfortablemargin.
Matrixis,historically,aneDiscovery"managedreview"provider.
Matrixisamarketleaderinthisspace.
Inrecentyears,however,offshorereviewproviders,advancesintechnologyassistedreview,andtoughnancialtimesforlawyersathome,haveallcometogethertomakedocumentreview—evenhighquality,well116AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)managedreviewlikeMatrixoffers—increasinglycommoditized.
Yourmarginsforthisworkhavebeencuttothebone,andyouroverallrevenuegrowthforeDiscoveryreviewisalmostat.
Matrix'leadershiphashonedinoncontractreviewasagrowthlineofbusiness.
Untilrecently,mostofthisworkbeendonein-houseorbyoutsidecounsel.
So,onapricingfrontyourcompetingwithlawrmsinsteadofotherlowcosteDiscoveryreviewproviders—translation:youcanchargemore!
YouexpectMatrix'protmarginforthereviewandanalysisofthese60KcontractstobealmosttwiceasmuchasyourtypicaleDiscoveryreviewmargins.
Youhavebuiltinacontingencyforupto5Kadditionalagreements.
Beyondthat,youwillreallystarteatingintoyoumargins.
Ifyoucandothereviewandanalysiswithasmallerteam,youwillbeabletorestricttheprojecttoyourtoppeople,andgainsomeefcienciesovertime.
Goingfrom30to60dayswillmakethisengagement$100KmoreprotableforMatrix(evenafterpayingEptitudeforanadditional30daysofhostingandreviewapplicationaccess).
Inyoureagernesstogetthisproject,however,youmayhaveslightlyoversoldMatrix'previousexperienceincontractwork.
It'snotthatMatrixhasn'tdoneanycontractreview,ofcourse.
It'sjustthat,beforethePACMan/MRSPACManspin-offcamealong,mostofyourcontractworkhasbeenon,whatyoumightcall"legacy"projects.
Basically,takingapopulationofexecutedagreementsanduploadingselectedprovisionsintotheclient'scontractmanagementapplication.
Theseprojectshavenothadtighttimeframes,andhaven'tinvolvedany"down-stream"workissuingnoticesorprocuringassignments.
Youthinkyou'veestablishedagoodrapportwithDeputyGeneralCounsel,butit'sobviousthatsomethingisup,sincetheDGChasinvitedMario,Mario&Kong,LLP,toparticipateinthecall.
YouknowMMKwouldlikenothingmorethansnatchtheworkforprojectPhasesIIandIIIfromMatrix,andyoufullyexpectthepartnertolaythegroundworkbytakingdigsatMatrixatanyopportunity.
TheMatrixRepresentative'sPrioritiesforTheMeeting(i)Extendthereviewphasetimelinefrom30to60days.
Youwanttodeliverthehighestqualityatthelowestoverallcosts.
(ii)GetapreliminarycommitmentfromtheDGCforthedownstreamwork.
a.
Anengagementtoissuethenotices,thatwouldbeareallybigwin.
b.
Gettingacommitmenttohandletheassignmentrequestsisabiggerreachatthisstage.
So,you'llseehowthemeetingisgoingbeforeyouraiseit.
(iii)Ifyoucan'tgetanykindofcommitmentrePhasesIandII,atleastholdMMKatbay.
a.
Youhavetwooptionhere:i.
Killthemwithkindness;emphasizeyourrespectforMMK'sexpertise.
ProvidearealworlddemonstrationofMatrixprojectmanagementskillsbyplayingwellinthesandbox.
Youdon'tknowtheexactbudget,butthereisprobablyenoughworkforeveryonetogetalittlesomething—lookforwaystocollaborate,ratherthancompetewithMMK.
AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)117Niceguysnishlast;ifthermpartnertriestomakeaplayforPhaseIIandIIworkonthiscall,challengetheirabilitytodeliverunderanykindofbudgetconstraints,oreventomanagethedozensofattorneysrequiredtodothework.
IfyoushowanydeferencetoMMK,itwillbeperceivedasalackofcondence/expertiseincontractmanagementwork.
CondentialInstructionsfortheContractManagerYouhavebeenwithPACMan,Inc.
,forover18years.
Youarenotalawyer,butforthepast15years,youhaveworkedasacontractmanager,supportingPACMan'scomputingsalesforce—including,bothhardwaresalesandservicecontracts.
YouarenowtheseniorcontractmanagerforMRSPACManintheU.
S.
Youwill,eventually,transitiontotheMRSPACManentityoncethespin-offisnalized.
Youwereselectedtoworkonthisproject,becauseyouareoneofonlytwoUS-basedcontractmanagersfortheMRSPACManbusiness.
Itwasclearearlyonthatveryfewofthemajorstakeholdersactuallyknowhowthesausagegetsmadeonthecontractingfront.
Thishasgivenyouarealopportunitytobea"trustedadviser"ontheteamandraiseyourproleinthecompany.
Youhavereallyrelishedthisrole,andconsequently,mayhaveexpressedagreaterdegreeofcertaintyonafewpointsthanwasreallywarranted.
Afewthingsthatgiveyoupauseaboutcompletingthisprojectwithintheallocated$3.
25millionbudgetare:(1)You'renottotallycertainhowmanyinforceagreementsthereare.
2Beforethiswholeprocessyouhadreallynevergivenanythoughttotrackingagreementsthatwerenolongerinforce—anditdoesn'tlooklikemanyofyourcounterpartsinotherbusinessunitshaveeither.
(2)Plus,youknowthatyourgrouphasanunofcialpolicytotreatexpiredservicecontractsasbeing"inforce,"solongastheclientdoesnotissueanafrmativetermination.
Youarenotalawyerdon'treallyknowwhatthestatusoftheseagreementsis.
It'sprobablytimetobringitup…(3)Also,youhavebeenworkingwiththe60KnumberbecausetheDeputyGeneralCounselhasbeenalloveryouaboutgettingthecount.
Lawyer'salwaysseemtothinkthattechnologyismagic.
TheDGCkeepstalkingabout"thesystem,"likeallofPACMan'sagreementsareinonebigsolitarydata-base.
But,asyou'vetriedtoexplainahundredtimes,acrossthedifferentbusinessunits,therearevedifferentcontractmanagementsoftwareappli-cationsbeingused—notincludingrandomshareddrives.
Plus,therearestillpapercontractsoatingalloverthecompany!
Someofthesemayhavebeenuploadedelectronically,butthere'snoeasywayofndingouthowmanyduplicatesarestoredelectronicallyandonpaper,letalonewhichagreementstheyare.
2See,GlossaryofTerms.
118AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)(4)Finally,the60Knumberdoesnotincludeaddenda.
Justliketheoriginalcontracts,someoftheaddendaarestoredelectronically,andothersarenot.
Youhavenoideahowmanyofthesethereare,butyourbestguessisthatthereareanother5–10Kofthese.
Noneofthecontractsthatwerescannedinfrompaperaresearchable.
Basically,youthinkthatthereisalotmoreanalysisthantheDGCandMatrixareassumingtoevengureoutwhatcontractsareinforce,andwhethertheyhavebeenmodiedbyaddenda.
Ifyoucouldhaveanother30daystoworkwithITandthebusinessunits,youcouldreallygetabetterhandleonwhat'soutthere.
TheContractManager'sPrioritiesfortheMeeting(i)Itiscriticalthatyougettheduplicateissueoutthere,andaddressed.
Thebusinessunitownershaveallbeenveryclearthatitwouldbehugelyembarrassingtohavemultiplenoticesandassignmentrequestsissuedtokeyvendors/partners/clients.
(ii)Itisalsoimportanttohighlightthe"inforce"question.
Likewiththeduplicates,thebusinessownersfeelstronglythatthey,itwilldamagethebrandofPACMan&MRSPACMantosendoutabunchofnoticesandrequeststocounterpartiesthatarenolonger…well…counterparties.
(iii)Youwon'tsweartothe60Knumber.
Youfeltpressuredintogivingthatnumberprematurely,buttherearetoomanyunknownvariablesatthispoint.
Youthinkthat70Kisamuchmorerealisticnumber.
GlossaryofTerms:"Addenda"—pluralof"addendum,"achangeorexplanation(suchasalistofgoodstobeincluded)inacontract,orsomepointthathasbeensubjectofnego-tiationafterthecontractwasoriginallyproposedbyoneparty.
Althoughtheyarenotalways,addendashouldbesignedseparatelyandattachedtotheoriginalagreementsothattherewillbenoconfusionastowhatisincludedorintended.
"Inforce"—ineffect;enforceable.
CondentialInstructionsforMario,Mario&Kong,LLPMMKisanAmLaw50rmthathasrepresentedPACMan,Inc.
,forover15years.
YouhavebeenworkingontheirmatterssinceyoustartedatMMKnineyearsago.
Although,youwereelevatedtormpartnerlastyear,PACMan'sprimaryrela-tionshippartnerisamemberofthermsExecutiveCommittee,whoyouwant,andneed,tocontinuetoimpress.
TherealityisthatfromtheDGC'sperspectiveyouareonthiscallforinfor-mationalpurposesonly.
MMKhasbeenretainedregardinganinternalinvestigationofpossibleFCPAviolations.
3MMKattorneyswillbereviewingMRSPACMan3See,GlossaryofTerms.
AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)119generatedsalesagreementsthatdeviatefromcorporateboilerplate.
Thatsaid,ifyoucangetit,youwantapieceofthedownstreamnegotiationbusiness—meaningtherenegotiationsofanycontractswherethecounterpartypushesbackonapprovingtheassignment/splittoMRSPACManwithoutsomekindofdealsweetener.
Notonlywouldthisbeagoodstreamofrevenue,butalsothekindofworkonwhichyourjuniorassociatescancuttheirteeth.
Youunderstandthatthelegallandscapeischanging,butthere'smoreartthanscienceintheservicesMMKlawyers…mostofthemanyway.
So,asmuchasyouwouldlikesomepartofthiscontractanalysisbusiness,AFAisatotalnon-starter.
Thermisnotgoingtoexposeitselftothatlevelofrevenuerisk.
Ifitcomestothat,youcanoffera10%discountonallbillrates.
If10%,or6K,ofthetotalnumberofcontractsbeingreviewedwillfallintothiscategory,MMKjuniorassociates,whoarebilledat$250/h.
canhandletheserenegotiationsforathetotalcostof$3,600,000(factoringinamodestpremiumforseniorattorneysupervision).
Withthe10%discount,thecostdropsto$3,240,000.
Ifyouhavetheequivalentof8full-timeassociatesonthis,youcancompletetheworkforPACManin12months.
Asappealingasitisfromarevenueperspective,MMKisreallynotinterestedingettinginvolvedinissuingthenotices,orinitialrequestsforassignment.
Youseethatasadministrativework,thatyouwilldoonlyifrequiredtomaintaintherelationshipwithPACMan.
TheMMKLawyer'sPrioritiesforTheMeeting(i)YouwantMMKtoreviewall,notsome,ofthenon-standardMRSPACMansalesagreements.
IfMMKisbeingaskedtoissueanopiniononPACMan/MRSPACMan'sFCPAexposure,thisiscritical.
(ii)Gettherenegotiationwork.
a.
IfMatrixmanagesboxyouout,itiscriticalthatyoudenesomeroleforMMKinanydownstreamcontractrenegotiations.
Ifyoucanbeinvolvedinthenoticeandassignmentrequestprojects,evenbetter.
GlossaryofTerms:"Boilerplate"—standardcontractprovisions.
"FCPA"—theForeignCorruptPracticesActcriminalizespaymentsto"foreignofcials"thatmayexertinuenceovertheofcial(s);gifts,samples,interestsinbusinessenterprises,loansonfavorableterms,offersofemployment,tuitionpay-ments,paymentstothirdpartiesandthelikecanallviolatetheFCPA.
PACManRACIChartProjectphaseResponsibleAccountableConsultInformPhaseIPhaseIIPhaseII120AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)RResponsible:thosewhodotheworktocompletethetask;mustbeatleastoneRforeverytask.
AAccountable:theindividualultimatelyresponsibleforthecompletionofthedeliverableofthetask.
Thereshouldonlybeoneaccountableperson,andtheymustsignoffonworkcompletedbytheR(s).
CConsulted:thosewhohaveinput/opinionsonhowthetaskiscompleted,e.
g.
,subjectmatterexperts.
IInformed:thosewhoarekeptinformedonprojectprogress.
AppendixD:CaseStudy—ContractManagementMeetsM&A(RolePlay)121AppendixESampleRFPQuestionsGeneral—Indicatethetype(s)ofproductsorservicesyouoffer,thenumberofyearsyouhaveprovidedthoseservices.
—Foreachtypeoftheproductsorservicesyouoffer,describethespecicservicesyouareabletoprovideandyourexperienceinprovidingthem,includingexamplesofpastmattersinwhichyouhaveprovidedtheseservices.
—Providethreetoveclientreferences(includingatleastonelawrmandonecorporation)foryourelectronicdiscoveryservices.
—Describeadditionalvalue-addservicesyourcompanyprovidesthattheclientshouldconsiderintheevaluationprocess.
—WhatsetsyouapartfromyourcompetitionIstheresomeaspectofyourproduct(s)orprocessesthatisuniqueProjectManagementandQualityControl—Describeyourreportingandqualitycontrol/qualityassuranceprocedures.
—Describeyourcommunicationandescalationprotocols.
—Describewhatusergeneratedmetricsyourproducttracks.
—Describewhatsystemgeneratedmetricsyourproducttracks.
—Describewhatmetricsyousharewiththeclientandtheproceduresforinterpretingsuchmeasurements.
—Willyouprovideprojectmanagerswhoarededicatedtotheclient—WhatarethetypicalqualicationsofyourprojectmanagersPartnersandSubcontractors—Identifyanyon-shorepartnersorsub-contractorsyouusetoprovideyourservices,anddescribethespecicservicesyouusethemtoprovide.
—Identifyanyoffshorepartnersorsub-contractorsyouusetoprovideyourservices,anddescribethespecicservicesyouusethemtoprovide.
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1007/978-3-319-54523-3123SecurityandTechnology—Describeyoursecurityprovisionsforyourofcesandphysicalfacilities.
—Describeyoursecurityprovisionsforyourhardware(i.
e.
,computers,net-works,databases).
—Describeyoursecurityprovisionsregardingaccesstodataandhowyouensureonlyauthorizedusershaveaccesstodataandsystems.
—Describeyourbusinesscontinuityplan,includingfrequencyoftestingandanyalternativesitelocationsatwhichstaffmaycarryouttheirdutiesintheeventofadisasteratoneormoreofyournormalbusinesslocationsorattachacopyofyourpolicy.
—Describethesecuritybackgroundchecksyouperformtoensurethesuitabilityofallstaff(fullorpart-timeemployees,hourlyworkers,independentcontractorsand/orsub-contractors)engagedinprovidingtheproductsorservicescontem-platedbythisRFP.
—Whatsecuritycertications,ifany,doesyourcompanyhold—Ifyouareawareofanydatabreachoverthepast5years,oriftherehasbeenanallegationofadatabreach,eitherbyextrusionorintrusion,connectedtoyourproductsorservices,pleaseattachadocumentdetailingthenatureofsaidbreach,orallegedbreach.
124AppendixE:SampleRFPQuestionsAppendixFLegalTechnologyProductIndex4PRODUCTIVITYOfceSuiteWordProcessors–MicrosoftWord–GoogleDocs–CorelWordperfect–AppleTextEditSpreadsheets–MicrosoftExcel–GoogleSheetsEmail–MicrosoftOutlook–GoogleApps/GmailPresentation–Prezi–Keynote–GoogleSlides–PowerPointCollaborative–Sharepoint–GoogleDrive4See,also,AppendixC:ScalabilityTools.
SpringerInternationalPublishingAG2017K.
Williamsetal.
,TheLegalTechnologyGuidebook,DOI10.
1007/978-3-319-54523-3125EnterpriseContentManagementTools–Sharepoint–XeroxDocushare–Redbooth–OnBase–Unisys–FilenetFileSharing–Dropbox–GoogleDrive–AppleiCloud–Box–Mozy–Carbonite–SugarSyncBusinessToolsAccountingBillingVoiceCable/InternetTranslationMobilityInternetMarketingClientContact/VideoConferencingSocialMedia–Facebook–Twitter–LinkedlnMessageBoards/ClientGeneration–Avvo–LinkedlnClient-AttorneyMatching–LegalHero126AppendixF:LegalTechnologyProductIndexORGANIZATIONHardwareHosting–Rackspace–AWS–MicrosoftAzureDatabases–MicrosoftAccess–Oracle–MySqlBackupTapes/DisksandManagingDataInformationGovernance–Daegis–Zylab–OpenText–EpiqKnowledgeManagement–CentralDesktop–NovoPracticeManagementComprehensiveTools–ThomsonReuters/WestLawFirmCentral–LexisNexisTimeMatters–AbacusLaw–AmicusAttorney–Clio–MyCase–RocketMatter–PracticePanther–Credenza–LegalTrekTaskSpecicTools–ClientPortals(VirtualLawOfces)AppendixF:LegalTechnologyProductIndex127Simple–TotalAttorneys–DirectLawComplex–Basecamp–Onit–ZohoTimekeeping–SageTimeslips–LexisNexisBill4Time–CosmoLex–eBillity–FreshbooksDocumentAutomation–HotDocs–ThomsonReutersContractExpress–ProDoc–XpressDocsContractsContractManagement–Apptus–Novatus–ContactLogix–CobbleStoneSystemsContractInsights–DeemContractManagementContractSignature–DocuSign–AdobeeSign–CitrixRightSigneDiscoveryManagedServices–Huron–KrollOntrackForensics–AccessDataForensicsToolkit128AppendixF:LegalTechnologyProductIndexComprehensivePlatformsandPredictiveCoding–Discovery5–kCuraRelativity–Kroll_Discovery–FTIRingtail–Everlaw–Logicull–Nuix–iConnect–LexisNexisConcordance–EpigLegalHoldNoticeToolsCollection,DataRetrieval/Forensics,–KrollOntrack–AccessDataFTKToolkitDocumentReviewStafng/LegalProcessOutsourcing–CPAGlobal–Pangea3(ThomsonReuters)–UnitedLex–Mindcrest–Quislex–ClutchGroupLITIGATIONConictChecks(MostconicttoolsarefoundwithinPMsoftware)–RTG–LegalSoftwareSystemsTrialRelatedToolsSettlement–PictureitSettledTrialPrep–Casemap–CourtDaysPro–DocketLaw–iTestimony–TheDeponentAppendixF:LegalTechnologyProductIndex129JuryRelatedTools–JuryPad–JuryTracker–iJury–iJuror–JuryNotepad–JuryStar–JuryDutyTrialPresentationTraditionalTools–PowerPoint–Keynote–Prezi–GoogleDrivePresentation–SlidesharkModernTools–TrialPad–TrialDirector–ExhibitView–Sanction–VisionaryTranscriptReviewApps–DepoView–MobileTranscript–TranscriptPad–WestlawCaseNotebookPortableE-TranscriptWitnessApps–TablitTimelineApps–Timeline3D–TimelineXpress–TimeMap130AppendixF:LegalTechnologyProductIndexChecklistApps–CourtroomObjectionsRules–OpenRegs–AllLaw–Aptorney–FedCourts–RulebookCalendaring–CourtDaysPro–DocketLawDECISIONMAKINGSimpleStrategies(lowtech)DecisionTrees–WorkowyFlowchartsandToolkits–PracticalLaw(ThomsonReuters)Checklists–LexisNexisAutomatedForms(Checklists)ComplexStrategies/DataAnalyticsToolsDataVisualization–RavelLawLegalProcessDecisionMaking–MitratechsCert.
LegalAnalyticsPartnerProgramAlternativeCaseTheoryModeling/Predicting–LexMachinaAppendixF:LegalTechnologyProductIndex131NEXTPHASEComputingPowerLeveragingArticialIntelligencePowerSources–IBMWatson–GoogleDepmindWatsonPlug-insDigitalLegalResearchAdvisor–ROSS–STUTMachineLearningandLanguageSpeechRecognitionNaturalLanguageProcessingBigData/AnalyticsHybridsEfciencyLeveragingBlockchainBitcoinSECURITYNetworkSecuritySecureWebsites–SSLProtocolAnti-Virus–AVG–NortonAntivirus(Symantec)–AvastFirewalls/3rdPartyDefense/WebSiteSecurity–Sitelock–McAfee(Intel)132AppendixF:LegalTechnologyProductIndexeMailSpamFiltersandAttachmentScanner–BarracudaSpamFirewall–MyDigitalShield–TheeMailLaundryEncryptionVirtualPrivateNetworks–PureVPNAppendixF:LegalTechnologyProductIndex133GlossaryAlternativeFeeArrangementorAFABillingstructuresotherthanthebillablehourmodelforlawyersandstaffArticialIntelligenceComputerizedsystemsperformingtasksnormallyrequiringhumanintelligenceBlockchainUseslinkedblocksofdatatoallowmultiplepartiestosecurelyexe-cutetransactionswithoutrelyingonacentral"clearing"authority;originallyassociatedwithBitcoinBringYourOwnDeviceorBYODWhereemployeesusepersonallyacquireddevicestoperformtasksrelatedtotheiremployersand/orclientsChangeLogArunninglogdocumentingchangestoaprocessanditsrelatedprotocolsCloudAnetworkofserversprovidingstorageandsoftwareasservicesthatcanbeaccessedfromlocaldevicesCondenceintervalTherangewithinwhichagivenvalueislikelytooccurCondencelevelTheprobabilitythatagivenvaluewillfallwithinaspeciedrange,orcondenceintervalCostsofPoorQualityorCOPQIdenticationandvaluationofanycostsasso-ciatedwithproducingand/ordeliveringproducts,orservices,belowtheclient'squalitythresholdDMAICIterativeprocesswithstages:dene,measure,analyze,improveandcontroleDiscoveryTheidentication,collection,reviewand/orproductionofelectronicdatapursuanttoinvestigationorlitigationEscalationProtocolProceduretoidentifyandresolvequestionsorissuesthroughthechainofcommandSpringerInternationalPublishingAG2017K.
Williamsetal.
,TheLegalTechnologyGuidebook,DOI10.
1007/978-3-319-54523-3135Gauge/GageAnalysisAlsoknownasGaugeorGageR&Rforrepeatabilityandreproducibilityisusedtodeterminethe(undesired)variabilityexistswithinthemeasurementmechanismsofaprocess,orsystemInformationSecurityManagementSystemsorISMSPoliciesandsystemsrelatedtodatasecurityandinformationmanagementInternationalElectrotechnicalCommissionorIECAninternational,non-governmentalorganizationengagedinsettingstandardsforelectronic.
products,systemsandservicesInternationalOrganizationforStandardizationorISOAninternational,non-governmentalorganizationengagedinsettingstandardsforcommercialandmarketrelatedproductsandservicesLocalAreaNetworkorLANAnetworkofconnectedcomputerswithinadenedphysicalproximityMachineLearningTheuseofstatisticstodevelopiterativealgorithmsMarginoferrorAnamountreectingthelikelyerrorrate(asopposedtonormalvariation)inastatisticalsampleMetadataDatathatunderlies,ordescribes,otherdataMoore'sLawGordonMoore'sobservationthatthenumberoftransistor'sperinchofintegratedcircuithaddoubledeveryyearsincetheintegratedcircuit'scre-ation,andhisprediction(in1965)thatthetrendwouldcontinueforthefore-seeablefuturePrivilegeReferstoaright,residingwiththeclient,tomaintainthecondentialityofcommunicationswith,from,andinsomecircumstances,theworkproductoftheclient'slawyers,andthoseworkingundertheirlawyers'directionProcessCapabilityThenormalproductivityaprocesscanachieveoverasus-tainedduration,atagivenlevelofqualityoutputProjectManagementBodyofKnowledgeorPMBOKGuideTheProjectManagementInstitute'sguidetoglobalstandardsforprojectmanagementProjectManagementProfessionalorPMP5Adesignation,establishedbytheProjectManagementInstitute,reectingprojectmanagementcompetenceandtraining,asdenedbythatorganizationRACIMatrixAtooltodocumentanddeneprojectteamrolesas:responsible,accountable,consultedandinformedRichnessTheprevalenceofadenedcharacteristicwithinapopulation5PRINCE2(PRojectsINControlledEnvironments),administeredbyAPMGintheUnitedKingdom,isalsoawidelyrespectedandrecognizedprojectmanagementcredential.
136GlossaryRootCauseAnalysisIdentifyingtheprimaryor,root,causeofanerror,whichmaybedifferentthantheproximatecauseSedonaConferenceAresearchandeducationorganizationfocusingondevelop-ingunderstandingandconsensusaroundvariouslegalissuesincludingeDiscoveryServerIntechnology,aservermaybeaprogramordevicethatprovidesfunc-tionalitytootherprogramsordevices,i.
e.
,theclientSixSigmaAseriesdataorientedoftoolsandtechniquesdesignedtoincreaseefciencybyimprovingqualityStatisticalsignicanceInstatistics,signicancemeansthelikelihoodthatagivenhypotheticalistrue,orhowlikelyanoutcomeisduetoadenedvariableasopposedtochanceTechnologyAssistedReviewThereviewofelectronicdataordocumentsusingmachinelearningtoolsforpredictionsandcategorizationsTheProjectManagementInstituteorPMIAmembershiporganizationforprojectmanagementprofessionalsWideAreaNetworkorWANAcomputerortelecommunicationsnetworkthatspanstwo,ormore,LocalAreaNetworksGlossary137IndexAABACommissiononEthics20/20WorkingGroupontheImplicationsofNewTechnologies,11AlternativeFeeArrangement(AFA),104,115,120,135Articialintelligence,25,27,28,45,135CChangelog,76,77,135Cloud,4,10–12,14,24,27,28,135Conceptualreview,65Condenceinterval,66,67,135Condencelevel,67,135Condentiality,11–13,22,24,25,93,95CostsOfPoorQuality(COPQ),83,105,135DDMAIC,80,83,88,135Duediligence,13,74,80EeDiscovery,5–7,9–11,25,27,33,43–46,61,72,74,76,81,82,86,94,116,117,128,135Escalationprotocol,77,101,123,135FForcedcoding,65GGaugeAnalysis,84,86,136IInformationSecurityManagementSystems(ISMS),37,38,136InternationalElectrotechnicalCommission(IEC),37,136InternationalOrganizationforStandardization(ISO),37–39,136LLikedocumentgrouping,65Linearreview,65LocalAreaNetwork(LAN),30,136MMachinelearning,27,65,66,132,136Marginoferror,66,67,136Metadata,3,15–17,44,45,136Moore'sLaw,33,34,136MySpace,53–55PPopulation,66–68,117Predictivecoding,33,65,66,72,90,129Prevalence,52,66,82Privilege,6,11,16,22,23,25,50,61,73,76,99,108,136Processcapability,87,100,136ProjectManagementBodyofKnowledgeorPMBOKGuide,38,136ProjectManagementInstitute,The(PMI),38,136ProjectManagementProfessional(PMP),38,39,136RRACImatrix,75,76,100,136Requestforproposal(RFP),105,123,124Richness,66,67,136Rootcauseanalysis,82,137SSamplesize,66,67SedonaConference,61,72,73,137SpringerInternationalPublishingAG2017K.
Williamsetal.
,TheLegalTechnologyGuidebook,DOI10.
1007/978-3-319-54523-3139Self-authenticatingdocuments,47Server,10–13,29,30,137SixSigma,38,39,80,82,137Socialmedia,23,53,126Statisticalsignicance,66,137TTechnologyAssistedReview,65–68,116,137Transparency,61,62,71–74,99,100Twitter,52,53,126WWideAreaNetwork(WAN),30,137140IndexLegalCitations6AABACommissiononBillableHoursReport,2001–2002,103ABAModelRulesPreamble,71ABAOpinion95-397,63Adamsv.
Disbennett,52AmericanBarAssociationFormalOpinion06-442,15AmericanBarAssociationOpinion08-451,10Apple,Inc.
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Williamsetal.
,TheLegalTechnologyGuidebook,DOI10.
1007/978-3-319-54523-3141ModelRuleofProfessionalResponsibility4.
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