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HowtotestZoneAlarmFullDiskEncryption(Reportyourresultsattheendofthisdocument)Wearelookingforbetatestingofthefollowingitems.
Anytestingyoucandoisverymuchappreciated.
Pleaseletusknowwhatyoudiscover.
Attheendofthisdocumentisaquestionnaireregardingthetestsbelow,whereyoumayreporttheresultsofyourtesting.
1.
AfterhavinginstalledZoneAlarmExtremeSecurityA.
InstallFullDiskEncryption(FDE)-ToinstallFDE,clickthe揇iskEncryption"buttonontherightsideoftheZoneAlarmwindow.
2.
ByinstallingFDE,youhavebeguntheencryptionprocessB.
Checkhowmuchtimetheprocessofencryptiontakes(startingwithafteryoucompletetheFDEinstallationwizardandrecoverywizard)C.
Useyourlaptopasyouusuallydowhileencrypting--makesurethattherearenohangsandslowdownsD.
Rebootyourmachine-makesurethattheencryptionprocessresumedafterthesystemhasrestarted.
Youmaydosobyexaminingtheprogressinthenew揊ullDiskEncryption"panelontheleftoftheZoneAlarmwindow.
3.
Afteryourdisksareencrypted:A.
Pluginanyexternalstoragedevicesyoumayhaveandmakesuretheyarenotbeingencrypted.
B.
Startantivirusupdatesandallowthefirst揹eep"scantocontinuewhenprompted.
Duringthefirstantivirusscan:-ChecktheCPUandmemoryloadofvsmon.
exe,zlclient.
exeandScanningProcess.
exe-SurftheInternetviaInternetExplorerorFireFox,andnoteanyvisibleslowdownsorfreezes-Openanyvideofileorlistentomusic(viatheInternetorlocally)-validatethattherearenovisibleslowdownsorfreezes-Trytouploadordownloadfiles(largerthen10Mb)byHTTP(S),FTP,orWinshare-Performnormalactivitiesthatyouusuallyuseyourcomputerfor-PlayagamethatusesAdobeFlashPlayer5.
Disksareencrypted:-Validatethatduringlog-off/log-on,switchinguseraccounts,shuttingdownorrestarting,thattherearenohangsandvisibleslowdowns.
NotethatyoumaynotswitchtotheGuestuseraccount,asthisaccountdoesnothaveZoneAlarmprotection.
-Copy/removefolderscontainingmanysmallfilesandfoldersfromdisktodisk.
Verifythattherewerenohangsorslowdownsduringthecopy/removal.
-Copyfilesfrom/toUSBdevices,fromCDs,DVDs,MDs.
Verifythattherewerenohangsorslowdownsduringcopying.
-Copyfilesfromortothenetwork(eitheranFTPserveroranetworkfileshare)Verifythattherewerenohangsorslowdownsduringcopying.
-Zip/unziplargefiles,andverifythattherewerenohangsorslowdowns-Plug-indifferentUSBdevices,Wi-Fidevices,orotherperipheraldevicesyoumayown.
Makesurethattheyareidentifiedandworkasexpected.
-Printdocuments6.
UninstallFDEwithoutdecryptingYoumayuninstallFDEwithoutdecryptingbynavigatingtotheStartMenuandselecting:AllPrograms>ZoneAlarm>UninstallZoneAlarmSecurity.
Verifythattherearenounexpectedhangsorslowdownsduringuninstallation.
7.
RunthedecryptionprocessYoumayrunthedecryptionprocessbydouble-clickingtheZAtrayicon,whichshouldbringuptheZoneAlarmwindow.
IntheFullDiskEncryptionpanel,thereisabuttonthatsays揜emoveFullDiskEncryption.
"Clickthisbutton.
-Checkhowmuchtimeittakestofullydecryptyoursystem.
ThisconcludestheFDEtestswearerequestingyoutoperform.
YoumayperformotherPerformanceandstabilitytestsprovidedbelow,oryoumayproceedtotheendofthisdocumenttocompletethequestionnaireoftheFDEtestsyouhaveperformed.
AnyfeedbackyouprovideisveryusefultotheZoneAlarmteam.
Howtotestforperformanceandstability(Reportyourresultsattheendofthisdocument)Wearelookingforbetatestingofthefollowingitems.
Anytestingyoucandoisverymuchappreciated.
Pleaseletusknowwhatyoudiscover.
Attheendofthisdocumentisaquestionnaireregardingthetestsbelow,whereyoumayreporttheresultsofyourtesting.
1.
BeforeyouinstallBeforeusingZoneAlarm,checkthetimeittakestostartupthesystem,shutdown,logonandlogoff,gotosleep,hibernate,andthewake-uptime.
PleasealsomakesurethatyourWindowsOShasitslatestupdates.
2.
AfteryouinstallZoneAlarmExtremeSecurity:a.
Notesystemstart-uptimeduringfirstreboot.
CheckmemoryusageandCPUforvsmon.
exeandzlclient.
exe(YoucanuseWindowsTaskManager>Processespanel-onVista,remembertoselect揝howprocessesforallusers.
")b.
OntheAntiviruspanel,clickScanforVirusesandallowthefirst揹eep"scanwhenprompted.
c.
Duringthefirstantivirusscan:-ChecktheCPUandmemoryloadofvsmon.
exe,zlclient.
exeandScanningProcess.
exe-SurftheInternetviaInternetExplorerorFireFox,andnoteanyvisibleslowdownsorfreezes-Openanyvideofileorlistentomusic(viatheInternetorlocally)-validatethattherearenovisibleslowdownsorfreezes-Trytouploadordownloadfiles(largerthen10Mb)byHTTP(S),FTP,orWinshare-Performnormalactivitiesthatyouusuallyuseyourcomputerfor-PlayagamethatusesAdobeFlashPlayer4.
Afterthescanfinishes,validatethatmemoryisreleasedbyallprocesses(ScanningProcess.
exe,vsmon.
exeandzlclient.
exe)5.
Validatethatduringlogoff/logonofotheruseraccountsthattherearenofreezesorvisibleslowdowns.
Ifyouobservefreezesorslowdowns,turnantiviruson-accessscanningoff(Antiviruspanel>AdvancedOptions)andtryagain.
Notethatthisisnotapplicabletotheguestaccount,sodonotattemptanytestsusingGuest.
6.
UsingOutlook/OutlookExpress/WindowsMail/otheremailclientwithdefaultZoneAlarmsettings:-Trytosend/receivee-mailswithdifferentattachments(.
zip,.
txtandother).
Validatethatattachmentscanbeopened.
-Trytosend/receivee-mailsusingdifferente-mailprotocols:POP3/IMAP/MicrosoftExchangeServer.
Ifyouhaveseveralaccountsinyouremailclient,validatethattheyallwork.
-Validatethattherearenofreezesorvisibleslowdowns.
7.
Startanotheranti-virusscan,andthen:a.
ChecktheCPUandmemoryloadofvsmon.
exe,zlclient.
exeandScanningProcess.
exeb.
AllowthescantoproceedforafewminutesandthenshutdownZoneAlarm.
c.
Verifythatvsmon.
exe,zlclient.
exeandScanningProcess.
exedon'tdisplayintheWindowsTaskTaskManager8.
Turnantiviruson-accessoff,adjustZoneAlarmsettings(experimentally),andthen:-Rundifferentapplicationsthatyoutypicallyuse-SurftheInternetusingInternetExplorerorFireFox-Trytoupload/downloadfilesviaHTTP(S),FTP,orWindowsshare-HardrebootyourPC-checksystemstartuptimeandvalidatethatthedifferencefromtheusualtimetakenforstartupisacceptable-ShutdownandrestartZA-verifythattherearenofreezesorslowdowns-ShutdownandrestartyourPC-verifythattherearenofreezesorslowdowns-Putyourcomputerintosleepmodeorhibernationandwakeup-verifythattherearenofreezesorslowdowns9.
VerifythatAnti-viruson-accessscanison,andthen:-Copyormovefolderscontainingmanysmallfilesandfoldersfromdisktodisk-verifythattherearenofreezesorslowdowns-CopyfilestoandfromUSBdevices,CDs,DVDs,MDs-verifythattherearenofreezesorslowdowns-Copyfilesfromthenetwork(byFTPorbyshare)-verifythattherearenofreezesorslowdowns-Zipandunzipbigfiles-verifythattherearenofreezesorslowdowns-Plug-indifferentUSBdevices,Wi-Fidevices,etc.
-makesuretheyareidentifiedandworkasexpected-PrintdocumentsIfyouobserveanyperformanceissues,pleaseturnoffanti-viruson-accessandtestagain.
10.
Un-installationandreinstallation-Uninstalltheproduct;makesuretherearenofreezes.
Makesurethatvsmon.
exeandzlclient.
exearenotrunningafterremoval.
Makesurethattherearenonetworkingissuesorotherproblems.
-Installagain.
Makesureinstallationwassuccessfulandthatnoproblemsoccurred.
11.
WindowsMobileDeviceCenter(WMDC)/Activesynctest:-MakesureyoucansuccessfullysynchronizeyourmobiledevicewhenZoneAlarmisrunningPleasecompletetheresultsformonthefollowingpage.
Toreturntheresults,youwillneedtofilloutourbetafeedbackform,locatedat:http://www.
zonealarm.
com/security/en-us/forms/beta-feedback-form.
htmAfterfillingoutthisform,youwillreceiveanemailfrom揨oneAlarmBetaProgram"Pleasereplytothatemail,andattachthisdocument,onceyouhavecompletedit.
ZoneAlarmFDEPerformanceTestResultsPleasefillinanyinformationyouhave.
PleasewriteN/Anexttoanypartsyoudidnottest.
1.
DidyouseeanysignificantdegradationswithZoneAlarmwithFDEinstalledwhenyou:-Shutdown-Restart-Logoff-Logon-Startup-Hibernate-SleepmodeIfYES,pleasespecify:3.
Howmuchtimedidtheprocessofencryptiontake4.
Werethereanyslowdownsorhangsduringencryption5.
Whenyourebootedwhileencrypting,didtheencryptionprocessresumeonstartup6.
Didyouexperienceanyproblemsusingexternalstoragedevicesorperipheralsduringencryptionorafteryourmachinehadencrypted7.
Withyourmachineencrypted,didyouobserveanyproblems(CPU/memoryoverload)performinganti-virusscansoranti-virusupdates8.
Didyouobserveanyproblemsaccessingvideooraudiofilesonthenetworkorlocally9.
Afterdiskswereencrypted,didyounoticehangsorslowdownswhilecopyingfiles/foldersfromdisktodisk,from/toUSBdevices,from/tothenetwork,orwhilezipping/unzippingfiles10.
WerethereanyproblemswithuninstallingFDE,ordecryptingyoursystemWereanyhangsorslowdownsobserved11.
HowmuchtimedidittaketodecryptyoursystemPleasecompletetheresultsformonthefollowingpage.
Toreturntheresults,youwillneedtofilloutourbetafeedbackform,locatedat:http://www.
zonealarm.
com/security/en-us/forms/beta-feedback-form.
htmAfterfillingoutthisform,youwillreceiveanemailfrom揨oneAlarmBetaProgram"Pleasereplytothatemail,andattachthisdocument,onceyouhavecompletedit.
ZoneAlarmPerformanceandStabilityTestResultsPleasefillinanyinformationyouhave.
PleasewriteN/Anexttoanypartsyoudidnottest.
1.
DidyouseeanysignificantdegradationswithZoneAlarminstalledwhen:-Shutdown-Logoff-Logon-Startup-Hibernate-SleepmodeIfYES,pleasespecify:2.
Howmuchtimedidittaketocompleteupdates-DidtheupdatecompletesuccessfullyIfnot,pleasespecifywhatissuesyouexperienced.
3.
Duringantivirusscanning:-Didyouobservememoryleakscausedbyvsmon.
exe,zlclient.
exeorScanningProcess.
exe-Didyouseeanyfreezes,hangsormajorslowdownswhilesurfingtheInternet-Pleasespecifywhatbrowserandversionyouuse:-Didyouseeanymajorslowdownswhileplayingvideofiles,musicfiles,uploading/downloadingfiles,etcPleasespecify:4.
Didyounoticeanymemoryleaksafterantivirusscanningcompleted5.
Didyouobserveanyfreezeswhileswitchingusers,orloggingoffIfyes,didyouseethesamefreezeswithantiviruson-accessturnedoff6.
Emailclients:-Didyouhaveanyproblemssending/receivingemails,oropening/savingattachments-Whatemailclientdoyouuse-Whatemailprotocoldoyouuse7.
DidyouobserveanyissueswhenshuttingdownZoneAlarmduringscanning8.
DidyounoticeanyissueswhenworkingonyourcomputerwithZoneAlarmrunningandantiviruson-accessturnedoff9.
DidyounoticeanyissueswhenworkingonyourcomputerwithZoneAlarmrunningandantiviruson-accessturnedon10.
Didyouseeanyissuesduringde-installationDidyouseeissueswhenre-installingZoneAlarm11.
DidyouseeanyissueswithWindowsMobileDeviceCentersynchronizationPleasespecifywhatmobiledeviceyouuseToreturntheresults,youwillneedtofilloutourbetafeedbackform,locatedat:http://www.
zonealarm.
com/security/en-us/forms/beta-feedback-form.
htmAfterfillingoutthisform,youwillreceiveanemailfrom揨oneAlarmBetaProgram"Pleasereplytothatemail,andattachthisdocument,onceyouhavecompletedit.