clicksonyawalger

MARTHA'SVINEYARDHOSPITALANNUALREPORT2015ANNUALREPORT2015.
PAGE1FROMTHECHAIRMANOFTHEBOARDANDTHECEOSinceourlastlettertoyouin2014,Martha'sVineyardHospitalhasbegunworkontwomajorinitiativesthatwilladddepthandbreadthtotherangeofourservicestotheIslandcommunity.
WeareconvertingtheHospital'sformerbillingoffices,knowntoeveryoneastheRedHouse,toacrisisstabilizationunitwhichwillbespearheadedbyMartha'sVineyardCommunityServicesinclosecollaborationwithourEmergencyDepartment.
AndintheformerEmergencyRoomoftheHospital's1972wing,wearebuildinganewwalk-inclinictoaddresstheneedforconvenientaccesstononcriticalcare.
Weareveryexcitedaboutthesetwoimportantadditionstoourdeliveryofcare.
Ourformalmissionstatementspeaksof"Providingorarrangingfortheprovisionof"healthcare–anacknowledgmentthatasmallruralfacilitylikeourscannotoffereveryspecializedserviceofalargeurbanteachinghospitallikeouraffiliatesinBoston.
Butinfact,thankstoournewphysicalplant,advancesintelemedicineandastrategicpartnershipwithMassachusettsGeneralHospital,Martha'sVineyardHospitalnowoffersagrowinglistofnewservicesontheIsland.
Servicessuchasurogynecology,infusiontherapy,painmanagementandcardiacICDclinicsthatashorttimeagowouldhaverequiredatriptoBoston,cannowallbedonerighthereathome.
Meanwhile,themilesofcomputercableandmonthsofprogrammingworkinvolvedinthecreationofpaperlessmedicalrecordsarebeginningtopayoffinabigway,asMartha'sVineyardHospitalcannowmineitsowndataforopportunitiestoimprovethequalityofourservice.
Inthedeliveryofhealthcaretherereallyarenounimportantdetails–andnowthatourdataisdigitalratherthanburiedinroomsfullofpaperrecords,wecanbegintouncoverefficienciesanddeficienciesinourdeliveryofcareandsharewithourprovidersmeaningfulwaystoimprove.
WearepleasedtoreportthatthefinancialhealthofMartha'sVineyardHospitalremainsstrong.
However,thecontinuedredinkatWindemere,ourindependentlivingandskillednursingcarefacility,remainsachallengeforus.
DespiteWindemere'sfive-starratingandawardwinningcare,thestate'sreimbursementsforthecareofourseniorscontinuestofallfarshortoftheactualcosts.
WeareworkingwiththeCommonwealthontwofronts:toshowhowimportanthavinganursinghomehereontheIslandisforlocalfamilies,andtoshowthattheso-called"Islandfactor"hasaveryrealandburdensomeeffectonourcostofliving.
WeremainconfidentthatintheendthestatewillcometofullyappreciatethewisdomandvalueofensuringWindemereisalwaysheretoservetheresidentsofMartha'sVineyard.
Finally,we'reproudtoannouncethatMartha'sVineyardHospitalwasagainnamedasoneofthetop100criticalcarehospitalsintheUnitedStatesbyIvantageHealthAnalytics.
Additionally,andevenmorehumbling,theCentersforMedicareandMedicaidjustreleasedanewratingsystemforallhospitalsthatawardedMVH5outofapossible5stars.
Thisplacesourislandhospitalinthetop7%ofall3,553hospitalsinthecountry.
Thisaccomplishmentismadeallthemoreimpressivewhenyouconsiderthechallengesthatseasonalitybringstothedeliveryofourcare.
Rampingupourstaffandservicestoservewellover100,000residentsfrom18,000forthreemonthsofeveryyearwithoutmissingabeat,isnoeasytaskbutonethatourhealthprovidersandsupportstaffdoeachandeveryyear–andtheydoitexceptionallywell.
WeareveryluckyandthankfultohavesuchadedicatedandprofessionalteamatMVH.
However,weremainfarfromsatisfied.
Wearedeterminedtopressforward,exploringeveryopportunitytofurtherimprovethequality,availabilityanddeliveryofourcare.
WeowetheVineyardcommunitythatsogenerouslysupportsandsustainsthisinstitution,nothingless.
Thankyouagainforyoursupportandforentrustinguswithyourcare.
TimothyD.
SweetTimothyJ.
WalshChairmanoftheBoardPresident&CEOThankyouagainforyoursupportandforentrustinguswithyourcare.
TimothyD.
SweetTimothyJ.
WalshLorenzoSouzawithDadandMarshaValentzas,R.
N.
at2015HealthFair.
DearHospitalSupporters,Whatawinter!
AmongthesnowiestonrecordfortheVineyard.
Yetdespitetheweather,itwasbusinessasusualattheHospital.
Whensnowmadetravelnearlyimpossible,physicians,nursesandothersupportpersonnelspentthenighttoensurethatallofourpatientswereabletobecaredfor–atestamenttothecultureofqualitycarethatisatthecoreofourmission.
SinceIlastwrotetoyou,wehavebeenworkingdiligentlytofurtherourgoalsrelatedtoqualityimprovement.
Coordinationofcareandthepatientexperiencehasbeenamajorfocus.
WehavebeentransitioningtoaPatientCenteredMedicalHome(PCMH)model.
DevelopedbytheAgencyforHealthcareResearchandQuality,thisapproachrecognizesthatrevitalizingthenation'sprimarycaresystemisfoundationaltoachievinghigh-quality,accessibleandefficienthealthcareforall.
ThePCMHisapromisingmodelthatcantransformanorganizationbyimprovingthedeliveryofprimarycareandasaresult,alsoimprovequality,safety,efficiencyandtheeffectivenessofourhealthcaresystem.
Herearejustsomeofthehighlightsofthepastyear:Martha'sVineyardHospitalwasrecognizedasafive-starfacilitybyMedicareonthegovernment'sHospitalComparewebsitewww.
medicare.
gov/hospitalcompare.
Nationally,ofthe3,553hospitalsincludedinthereview,251hospitalsreceivedanoverallratingoffivestars.
InMassachusetts,Martha'sVineyardHospitalwasoneofjustthreehospitalsthatreceivedthefive-starrating.
Wenowoffer3Dmammographythankstoaverygenerousdonorandaverysupportivecommunity.
Thenewunitmakesagreaterdistinctionbetweenhealthyandabnormaltissue,whichmeansearliercancerdiagnosisandfewerfalsepositivesrequiringunnecessarycallbacks.
TheSurgicalDepartmentwasabletopurchasealaparoscopictrainerthankstoanothergenerousdonor.
Thetraineraidsinteachingsurgicalassistantsnewtechniquesthathelpthemsupportthesurgicalteamduringmorecomplexlaparoscopicprocedures.
TheAnesthesiaDepartmentdevelopedtele-ICUservicesincollaborationwithMassachusettsGeneralHospitaltogiveustheabilitytoprovidefurthercriticalcaretomedicallycomplicatedpatients.
TheEmergencyDepartmentnowemploysmedicalscribes–trainedmedicalinformationstaffwhospecializeinchartingphysician-patientencountersinreal-timeduringexams.
Thisprocessreducespaperworkforourphysicians,freeingthemuptospendmoretimewiththeirpatients.
Andourworkcontinues.
.
.
MythankstoalloftheHospital'sstafffortheireffortsanddedicationtocaringfortheVineyardcommunityandourvisitors.
AndmythankstoallofyouforyourgeneroussupportandforjoiningwithustomakeourIslandhospitalthebestitcanbe.
Haveasafeandhappysummer.
FROMTHECHIEFOFTHEMEDICALSTAFFANNUALREPORT2015.
PAGE2PieterM.
Pil,MD,PhDDr.
PieterPil,ChiefoftheMedicalStaff,introducesRobertCorneliustothelatestinlaparoscopicsurgicaltoolsattheannualHealthFair.
ANNUALREPORT2015.
PAGE3NatashaHartmann,MammographyDepartmentsupervisorandtechnologist,atleftandTinaMaloney,DirectorofDiagnosticImaging,withthenew3Dtomosynthesisunit.
ANNUALREPORT2015.
PAGE4Acampaigntobringstate-of-the-art3DmammographytoMartha'sVineyardHospital,begunlastfall,cametoahappyconclusioninJanuarywithasinglegenerousgiftof$400,000fromShelleyandAllanHoltofChilmarkandWashington,D.
C.
ThisMay,anewSeleniaDimensionsmammographysystemfromHologicwentintoserviceintheHospital'simagingdepartment,bringinganaccuracytobreastscreeningsthatpreviouslywasavailableonlywithatriptothemedicalcentersofBoston.
GIFTBRINGS3DMAMMOGRAPHYThecampaigntobringthisservicetotheVineyardwasalreadywinningbroadsupportwhenTimSweet,chairmanoftheHospitalboard,receivedacallfromMrs.
Holtofferingtopayforanew3Dtomosynthesismachinewithasinglecheck.
"AllanandShelleyhadalreadygivengenerouslytotheconstructionofthenewHospital,"saysMr.
Sweet,"andnowtheywereofferingtohelpagain.
Wecan'tthankthemenough.
"Digitaltomosynthesisisarevolutionarynewimagingmethod,producingathree-dimensionalviewthathelpsradiologistsstudybreasttissuewithadetailneveravailabletothembefore.
Dr.
DeborahHall,alongtimeradiologistatMartha'sVineyardHospital,stillremembersherfirstexperiencewiththisnewtechnology.
"Theveryfirst3DimagesIsawwereamazing,"shesays.
"Thismeansearliercancerdiagnosesandfewerfalsepositivesrequiringfewercall-backs,reducingpatientstressandanxiety.
"Explainingthethinkingbehindtheirgenerosity,Mrs.
Holtsaid,"NowthewomenofMartha'sVineyardhaveaccess,withoutleavingtheIsland,tothelatestandbestmammographyequipmentforthedetectionofbreastcancer.
"ForMartha'sVineyardHospital,theHolts'gifthashadadoublebenefit.
Vineyardwomenarenowenjoyingtheavailabilityofthelatestindiagnostictechnology,andthesupporterswhohadalreadygivensome$250,000towardthe3DtomosynthesismachinehaveagreedtoredirectthosefundstowardaPhilipsHeartMonitoringsystemfortheHospital.
Thenewsystemallowsforthetransmissionofapatient'svitalsigns,inrealtime,intotheelectronicmedicalrecord.
SaysTimWalsh,Martha'sVineyardHospital'spresidentandCEO:"IamsogratefultoShelleyandAllanHoltandallofourcontributorswhojoinedinsupportofthiseffort.
Thankstothem,wefarsurpassedallourhopes.
"ANNUALREPORT2015.
PAGE5HOSPITALHOSTS20thHEALTHFAIRHundredsofVineyarderstooktimetoattendthe20thAnnualHealthFairthisMarch.
HostedbyMartha'sVineyardHospital,theeventdrewarecordnumberofproviderswhoofferedupdemonstrations,screeningsandinformationatnocosttotheparticipants.
Fairgoerswereabletogethearing,glaucoma,asthma,bodymassindex,melanoma,cholesterolandbloodpressurescreenings;attendedseminarsontheimportanceofchildhoodvaccinationsandthehospital'sBaby-Friendlyinitiative,andlearnedhowtosignupforPatientGateway,asecureandconvenientwaytoaccesspersonalmedicalrecordsandconnectwithyourdoctor'soffice.
ThreehundredattendeesreceivedfreecopiesofLaurieDavid'snewbook,"TheFamilyCooks.
"Martha'sVineyardHospitalispleasedtowelcomeDr.
SonyaStevenswhojoinedwithDr.
MelanieMillertoprovidepatient-centeredpediatricandadolescentcareatMartha'sVineyardHospitalonJuly1st.
WithDr.
Stevensonboard,theHospitalnowhasoneunifiedpediatricpracticewithtwodoctors,operatingfivedaysaweekandduringselectweekendclinics.
Dr.
SonyaStevenshasbeencomingtotheIslandtospendtimewithherextendedfamilyhereforherwholelife.
Sheandherfamilymovedherefull-timeinJune2014,andasofJuly1stthisyear,shecementedthatmovebybecomingafull-timememberoftheMartha'sVineyardHospitalmedicalstaff.
Dr.
Stevens,aboard-certifiedpediatrician,isagraduateofBrownUniversityandtheUniversityofCaliforniaSchoolofMedicine,SanFrancisco.
ShecompletedherpediatricresidencytrainingatYale-NewHavenHospital,practicedfrom1998-2001inBrookline,andmostrecentlyhasbeenwithPostRoadPediatricsinSudburyfrom2001throughJune2015.
JoiningtheMartha'sVineyardHospitalstaff,Dr.
Stevenssays,issomethingsheandherfamilyhavebeentalkingaboutforyears.
"WehavemanyfamilytiesontheIsland,"shesays.
Hertwograndmothers,MaryStevensandVirginiaBesse,werefoundersofFeatherstoneCenterfortheArtsinOakBluffs.
She'salsorelatedtotheVoseandLovewellfamiliesinEdgartown,andhergreat-uncleisReverendAldenBesseofVineyardHaven.
Herfamily'stransitionfromSudburytoIslandlifehasbeeneverythingshehopeditwouldbe,Dr.
Stevenssays.
Sheandherhusband,whoworksfortheinternationalfirmGenzyme,havefourchildren–twoofthemenrolledattheTisburySchool.
"Weknewitwouldbearelativelyeasytransition,"shesays,"becausewe'vebeenspendingsomuchtimehereforyears.
OurkidshavealotoffriendswhoareIslanders.
"TheVineyard,sheadds,isaperfectsettingforsomeofherfavoriterecreationalactivities:she'sanavidrunnerandenjoyssailingandsailboatracingwithherfamily.
WELCOMEDR.
SONYASTEVENSForanappointmentpleasecall:508-693-3732Officehoursare:Monday,Thursday&Friday7:30am–4:00pmTuesday&Wednesday7:30am–7:00pmSelectSaturdayclinicsfrom9:00am12:00pm(patientsshouldcalltheofficeforurgentappointments)Toparentsofchildrenwithoutacurrentprimarycareprovider,youareencouragedtocall:508-693-3732.
Dr.
MelanieMillerandDr.
SonyaStevens.
UROGYNECOLOGYSERVICEWhenDr.
DanielPeschcametoMartha'sVineyardHospitalin2010fromapositionaschairmanoftheOB/GYNdepartmentatalargeChicagohospital,hebeganreferringmanyofhisIslandpatientstoDr.
NeerajKohli,medicaldirectorofBostonUrogyn.
Dr.
Pesch'spatientsgaveglowingreportsoftheirexperiencewithDr.
Kohliandaprofessionalfriendshipwasborn.
"MypatientshavegottenexcellentcarefromNeeraj,"saysDr.
Pesch.
"He'ssocapable–I'vehadnothingbutgoodcommentsfrompatientswho'vecomebackfromseeinghim.
"Infact,saysDr.
Pesch,"We'vebeensendingsomanypatientsuptoBoston,wefinallydecided:maybeit'sworthbringinghimdownhere.
"That'sjustwhatMartha'sVineyardHospitalhasdone,launchinganewurogynecologyclinicinMaythatbringsDr.
KohlitotheIslandfortwodayseachmonth–doingproceduresonThursdaysandseeingpatientsonFridays.
Dr.
Kohliisanationallyrecognizedsurgeonintheemergingsub-specialtyofurogynecology.
Hefounded,andforeightyearsheaded,theDivisionofUrogynecologyandReconstructivePelvicSurgeryatBrighamandWomen'sHospitalinBoston.
AFellowoftheAmericanBoardofObstetricsandGynecologysince2004,heisanassistantprofessorofOB/GYNatHarvardMedicalSchool,haswrittendozensofarticlesinscholarlymedicaljournals,andhasbeeninvitedtolectureatmedicalcentersanduniversitiesacrosstheUnitedStates.
Urogynecology,hesays,issuchanewandrapidlyevolvingspecialtythatevenitsnameisn'tentirelysettled:"Thefunnythingisthatintheearlydays,peopleusedtoconfuseurogynecologywithmegoingtoEuropeandoperatingthere.
Actually,it'sacrossbetweenurologyandgynecology.
Theterminologywenowuseisfemalepelvicfloormedicine.
"Weconcentrateonconditionsofthepelvicfloor,whichmostgynecologistsandurologistsmaynotbefamiliarwith.
Theseincludeoveractivebladder;urinaryincontinenceandpelvicprolapse;fecalincontinence,pelvicpainsyndromes,urinarytractinfections,post-meshcomplicationsandfistulas.
"MostoftheconditionsDr.
Kohlitreatsarechronicandworsenovertime.
"AsDansentmemorepatients,"saysDr.
Kohli,"andgotpositivefeedbackfromthem,werealizedtherewasanunder-servedcommunityhereontheVineyard.
"Dr.
KohlisaysthevastmajorityoftheproceduresheperformscanbedoneunderlocalIVsedationonanoutpatientbasiswithexcellentresults.
ThismakesurogynecologyanidealservicetobebringingtotheIsland,wherepatientscansoeasilygohomeafteranappointmentattheHospital.
Dr.
Kohlimakesafewcentralpointsinexplaininghismedicalsub-specialty:"Firstofall,mostoftheseconditionsarenotanormalpartofaging–youshouldn'thavetosufferwiththem.
Second,thevastmajorityoftheseconditionscansafelyandeffectivelybetreated.
Finally,wehavearangeoftreatmentoptionsfromveryconservativetoalittlemoreaggressive.
Ourcomplicationrateislessthan5percent,andoursuccessratefortreatmentisprobablyinthe85percentrange.
"ANNUALREPORT2015.
PAGE6Dr.
NeerajKohlibringsnewservicetotheIsland.
Seniormanagersanddepartmentdirectorstakepartinqualityimprovementproject.
ANNUALREPORT2015.
PAGE7Bedsidestoolsfordoctors,pneumatictiresfornurses'carts,silentlatchesonhundredsofcabinets–allthesearesignsthatMartha'sVineyardHospitalisonamissiontoimprovethequalityofthepatient'sexperience.
Hospitalmanagementandstaffarebreakingdownthedetailsofeverytransactionfromthemomentofadmissiontothedoctor'sfinalentryofsummaryinformationintothemedicalrecordafterapatient'sdischarge.
Twotoolshavemadethiscomprehensiveneweffortpossible,saysTimothyWalsh,HospitalpresidentandCEO:surveyreportsfrompatientsanddataminedfromtheHospital'sownnewelectronicrecordssystem.
ThepatientsurveydatacomestotheHospitalfromPressGaney,aconsultingfirmwhichworkswithmorethan10,000healthcareinstitutionsacrossthecountry.
PressGaney'sreportsdrilldownintotheminutestaspectsofthepatient'sexperience,fromthehelpfulnessofthefirstpersonwhospokewiththemonarrival,towaitingtimesateachstageoftheircare,thecourtesyofdoctorsandnurses,thequalityofthepaincontroltheyreceivedandthehomecareguidancetheyweregivenontheirdeparture.
ThisHospital-wideeffortisexpandingonadramaticallysuccessfulpushtoimproveserviceintheEmergencyDepartment.
"Now,"saysMr.
Walsh,"ourEDisoutperforming98percentofthehospitalsthatPressGaneysurveysintheUnitedStates.
"Crunchingtheminutiaeofthepatientexperienceandfindingopportunitiesforimprovementischallengingwork.
ButwiththedetailedreportsprovidedbyPressGaney,Mr.
Walshsays,theentireHospitalstaffhasembracedtheeffort.
"There'sahugeinvestmentoftimeinvolvedwhenyousetouttounderstandexactlywhattheprocessisandthenunderstandhowtomakeitbetter,"saysMr.
Walsh.
Alltold,ittookHospitalmanagersandstaffthebetterpartoftwomonthstocraftstrategiesthathaveimprovedthehand-offofapatientwhovisitstheEDandisthenadmittedtoaninpatientbed.
Doctorswhooverseeadmissionstotheinpatientcareunitarenowexpectedtowriteorderswithin60minutes–andthistimeframewillbeshortenedto30minuteswhenthestaffbecomesfamiliarwiththeprocess.
Turningtheirattentiontotheinpatientunit,theHospital'squalityimprovementteamfoundcomplaintsfromsomepatientsaboutnoiseduringtheirstay.
Brainstormingfollowed,andnowthecabinetsineveryHospitalroom–some300ofthem–havesilentlatches.
Now,everycartthatrollsthroughtheinpatientunitisfittedwithquiet,pneumatictires.
TheHospitalnowhasitsowndecibelmeter,saysMr.
Walsh,andislookingcloselyforstillmorewaystoquietthingsdown.
NopatientwhocouldseehowobsessivelyMartha'sVineyardHospitalmanagementandstaffporeoverthesePressGaneysurveyswouldeveragainwonderwhetherthey'reworthfillingout.
Staffgooverthem,linebyline,andthesummariesarepostedinbreakrooms.
"Peopletakealotofpridehere,"saysMr.
Walsh,"whentheyseetheirsurveyscoresimproving.
"Fordoctors,somethingassimpleastakingthetimetositdownandspeakwithapatientateyelevelcanmakeallthedifferenceinourpatient'ssatisfactionwiththehospitalexperience.
Thisspring,Martha'sVineyardHospitalpurchasedstoolsforeveryroomsothedoctorscandojustthat.
AnotherlineofthePressGaneysurveysuggestedthattheHospitalcoulddobettercommunicatingwithpatientsabouttheirmedications.
"ThePharmacyhadsignsmadeforeveryroomthatsayifyouhaveaquestionaboutyournewmedications,justcallusandapharmacistwillbehappytotalkwithyou,"saysMr.
Walsh.
ThesuccessofthisintensefocusonqualityatMartha'sVineyardHospitalisevenbeginningtodrawattentionfromotherhospitalsacrossthecountry,Mr.
Walshisproudtoreport:"We'regettingcallsfromPressGaneysayingthere'sacriticalaccesshospitalinMissourithatwouldliketotalktothestaffmemberwhoworkedonthisqualityimprovementprojectforyou.
"SaysTimSweet,chairmanoftheHospitalboard:"Incremental,constantqualityimprovementiswhatwe'redoinghere.
Whatwe'vebeenabletodowithtoolslikethePressGaneysurveyisgetthefocussmallerandsmaller–andtheresultsarelargerandlarger.
Theselittlethingsreallydomakeallthedifferenceintheworld.
"Thisisaboutpeoplebeingwillingtoadmit,althoughitmightsoundfunny,thatweareaserviceindustry,andweneedtoactaccordingly.
Allthelittlethingswecandotomakesomeonefeelcomfortableandfeelwatchedover–they'reimportant.
"INPURSUITOFQUALITY,DETAILSAREKEY(Right)TiffanyVanderhoopandson,CarlWiddiss.
ANNUALREPORT2015.
PAGE8ANNUALREPORT2015.
PAGE9EachDecember,atreeattheHospitalislitwithhundredsoflights,eachonedonatedbyanindividualinhonororinmemoryofalovedone.
Wearedeeplygratefultoallthosewhohelpedtolightthetreein2014whenitwasdedicatedinlovingmemoryofourco-workerStacyViera.
INMEMORYIanC.
AraujoBenjaminA.
AraujoDorothyBangsStuartandDorothyBangsDianaBardwellFritzBardwellMaxineBardwellThomasBardwellSr.
DorothyW.
BarkerLindaBenDavidPaulBergeronJuneA.
BosworthBobBowsSr.
JamesBroastRobertBuchananJackCameronAlCarpenterDorothyandGeorgeCassellSheilaChisholmChopper,FritzandChipperAlbertCiampaAnnCiampaCarolC.
ClarkNeilCollinsRussellCombraNancyA.
CorwinPatriciaCosta-MydearsisterDeceasedMembers-MVAntiquesClubArthurB.
DicksonPriscillaM.
DicksonCharlesDrakeNicholasDrakeSallyW.
DunkleyMichaelFallonLornaFlandersPatFlandersBarbaraFlynnWilliamFlynnRobertGelotteEdwardF.
GrantPatGregoryAliceHafnerWilliam"Bill"HannaJudyHattJoannaHorganRayandMyraHouleSamJacksonAmalieandJackKaneDorothyE.
KelleyRobertW.
KelleyFrederickW.
KingsleyJoyceandWalterKistlerNancyLuedemanJeanMarcLevesqueConnieLimaRichieMadeirasCharlesMahoneyJulienneMarshall-MydearsisterKathyManningMasedaSamandVirginiaMcCormickDannyMeaderDr.
KayeMoodyDavidMunnAgathaNagyJoeNunesRaymondE.
OlendzenskiSgtDarlaPatriaccaEmmaPizzellaNicholasPizzellaVirginiaPizzelllaRobert"Edgar"PlanteNickoleneLarsenPorterJoanPorterJoanPorterAnthonyRebelloChrisRebelloMarilynRebelloFrankRochaMaryRochaLorraineRussellMatthewSheaOlgaLarsenSimmermanProckerSmithJr.
JackSternbachBudSticklesDickandEthnèThrushMr.
andMrs.
ErnestTillmanStacyVieraMannieVieraSarahVieraMaryD.
VieraMiriamWalkerJolanneWarmanJohnS.
Wilbur,Jr.
RoseWilliamsINHONORPatandKerryAlleyJosephButynskiMaryButynskiDr.
MalcolmDunkleyNormaGaudreauPatGregoryEbbaHiertaCarolandRickHumphreyDr.
JohnLambDr.
LewisLipseyChristopherS.
Look,Jr.
DavidR.
LookWilliamL.
LookBetsyMarshallBobMurphyMVHVolunteersMyFamilyDavidRhoderick,Jr.
JonathanRhoderickLaraRomeoWindemereVolunteersKatyYoltonSUPPORTERSCarolandTomBardwellBarbaraBaskinEddie,SheilaandParkerBenDavidDebraBosworthandCherylBeaudoinCarolynR.
BrownMarianneCernigliaBroastErnieChaves&FamilyKennethChisholmShirleyCioffiHerbertandHildeCombraJodyDrakeKarenFlynnHelenV.
GelotteDorothyGregoryVirginiaHallJeanHayIslandTheatreWorkshopDianeJacksonCarolandJohnT.
KaneNancyM.
KingsleyKathleenandRobertLavieriDebraS.
LevesqueSonyaLimaMarjorieLookandButynskiFamilyJudyLutenderandKarenDuffySusanMadeirasPrudenceMageeKayandRickManningMariaMoodyMVAntiquesClubTheNiecesandNephews:Kendall,Emiley,Samantha,Mitchell,Ryan,andBrendonAthelineWilburNixonTimandLorraineNolan&FamilyFrancesPizzella,BriandMegBuchananFrankandCelestePolagrutoThomasL.
PorterMarcellaandGlennProvostMalcolmandDeborahReedAngelaRhoderickDavidandAngelaRhoderickMrs.
LeighSmithDonnaSticklesWendyTillmanandRuthRochaDeborahTsitsosPennyUhlendorfandScottStephensLindaandHenryUnczurJeffandKathleenVerner&FamilyJo-AnnWalkerJeannieB.
WrightStacyViera'sfamilylitthetreeinhermemory.
ANNUALREPORT2015.
PAGE10HOSPITALANDWINDEMEREHONORVOLUNTEERSOnApril15,Martha'sVineyardHospitalandWindemerehonoredthemanyvolunteerswhoworkwithbothorganizationstoensurepatientsandresidentshavethebestpossibleday.
Injustthepastyear,ourvolunteershavecompletedover10,000hoursofservice.
Thisyear,JonathanAldenwashonoredasVolunteeroftheYear.
Avolunteerforsevenyears,hehaslogged1,250hoursofservice.
Knownforhiskindandgentlewaywithbothresidentsandstaff,Jonathanleadsactivityprograms,helpswithoutingsandenjoystakingresidentsouttothegardenforlunch.
WindemereNursing&RehabilitationCenterandFeatherstoneCenterfortheArtslaunchedthesecondArt&Memoryprogramthisspring.
Thefreefive-weekprogramforpeoplewithmemorychallenges,heldMondaymorningsfrom10:30-11:30,isledbyartistNancyCabot.
Opentothecommunity,theArt&Memoryprogramwasdevelopedtocreateasafeenvironmentforartappreciationandartcreation.
Withabout10participants,everyonehastheopportunitytoexpresstheirfeelingsduringtheartappreciationsessionsandusethematerialsduringartcreation.
"Weunderstandthefearthatcomeswiththeonsetofmemorychallenges,andarthasthepotentialtoallowtheindividualtobecomeimmersedinanexperiencethatisfamiliar,calmingandrestorative,"saysMaryHolmes,Windemere'sMemoryCareProgramCoordinator.
"Lifedoesnotendwithmemoryobstacles,andcreatingprogrammingthatembracespossibilityiswhatwedoreallywellatWindemere.
"Formoreinformation,contactMaryHolmesatWindemereNursingandRehabilitationCenter,1-508-862-1933.
ART&MEMORYATWINDEMERESinceMarch,Martha'sVineyardHospitalhasbeenmakingiteasierthanevertoconnectwithyourdoctor'sofficeandtrackyourownmedicalinformation,wheneverandwhereveryouneedit.
PatientGateway,anewservicedevelopedbyPartnersHealthCare,letsyoumanageyourownhealthonline–renewingprescriptions,requestingreferralstospecialists,andaccessingreliablehealthandwellnessinformation,allsecurelyandatyourownconvenience.
HundredsofpeopleservedbyMartha'sVineyardHospitalhavealreadyenrolledandcreatedpersonalaccounts,givingthemonlineaccesstoinformationliketestresults,summariesoftheirmedications,allergies,immunizations,andtheabilitytorequestanappointments.
PatientGatewayisaneasyandsecurewaytoaskyourcareteambasic,non-urgentquestionsandtoreceiveananswerwithoutrepeatedcalls.
TheGateway'ssummariesofyourpersonalhealthinformationareavailableandeasytosharewithothercaregivers,evenwhenyoutravelfarfromtheVineyard.
PatientGatewayisbuiltontheideathatbetter-informedpatientsarebetterpartnersinthemanagementoftheirownhealthcare.
TheserviceiscompatiblewithiPhonesandtabletcomputers,aswellasPCsandMacintoshcomputers.
Enrollingiseasy–itstartswithacalltoyourdoctor'sofficetoreceiveyourMedicalRecordnumber,thenavisittoPatientgateway.
partners.
orgwhereyou'llclickonEnrolltocreateyoursecurepersonalaccount.
PATIENTGATEWAY:IT'SGOODFORYOURHEALTHVévéVoudouIIIbyLosMailouJonescourtesyofMVHPermanentArtCollection.
JonathanAldenwithKenChisholm,DirectorofHumanResources,andVolunteerCoordinatorAngieRhoderickatthisyear'sVolunteerAwards.
Contributionsof$50,000to$99,999Anonymous(1)JamesB.
CorcoranTrustFidelityCharitableGiftFundStephenC.
LuceCharitableFoundationContributionsof$25,000to$49,999Louise,Sven&AnnaBettyCarlsonFundTheGoffFamilyFoundationGertrudeM.
GoffMimi&PeterHaasFundJ.
M.
HuberCorporationMs.
ViaLambrosPermanentEndowmentforMartha'sVineyard–Mayhew-NevinFundTheNewYorkCommunityTrustContributionsof$10,000to$24,999Mr.
&Mrs.
StevenW.
BarnesAgnesR.
ButlerTrustMr.
&Mrs.
MichaelC.
CarusoBrad&DorothyChurchTrustMarciaMulfordCini&WilliamLeeCiniCommunityFoundationofNewJerseyDr.
LoisdeMenil&Dr.
GeorgesdeMenilTheELMSFoundationFarmNeckGolfClubMr.
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KennedyDr.
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JANUARY1,2014–DECEMBER31,2014ANNUALREPORT2015.
PAGE11JerryHawkeDavidV.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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MillerNancy&HerbMilsteinMinkMeadowsGolfClubTrudiMisharaANNUALREPORT2015.
PAGE12Mr.
&Mrs.
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Mitchell,Jr.
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RiceMr.
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&Mrs.
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&Mrs.
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&Mrs.
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DriscollDorothy&JohnDropickMs.
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FayMr.
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MortonFearey,Jr.
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PAGE17Janet&MichaelMacdonaldMarcia&DonMacGillivrayMarcia&JasonMacresMs.
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&Mrs.
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&Mrs.
DavidL.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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&Mrs.
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JoannaWhiteMr.
&Mrs.
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JaneA.
WilburLindaWildermuthMs.
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&Mrs.
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YasMr.
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WilliamP.
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&Mrs.
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Mr.
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ZellerMs.
R.
JeanZevallosANNUALREPORT2015.
PAGE18MARTHA'SVINEYARDHOSPITALHONORANDMEMORIALTRIBUTESINHONOROFTheMarriageofMaryE.
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Mr.
&Mrs.
JamesSessomsMr.
&Mrs.
DavidSimasMr.
&Mrs.
JoeSimasDorothySoquistMr.
&Mrs.
GuySpearTimothyD.
SweetMr.
&Mrs.
JayWilliamsWindemereNursing&RehabilitationCenterStaffWindemereRecreationDepartmentDrs.
Bonnie&JimYankaskasKathyYoltonINMEMORYOFLindaA.
BendavidWilliamBettencourtCornelia&RobertBodkinDr.
JosephR.
CalderHenryN.
ChaffeeSheilaChisholmPhyllisH.
ConwayPatriciaA.
CostaLoisTiltonDanielsSalvatoreW.
FalconePatGregoryBillHannaHelenG.
HinesEleanoreHoarGeorge"Sonny"JacksonMaryLandersJoyceL'HeureuxViola&ConstantineLopesLillianLudwigJohnMayhewMrs.
EllenMichaelJudyMorseConnieNoyesDoreen&MichaelO'NeillSusanParkerCatherineD.
PaullJoanPorterBarbaraD.
ReedKathleenConwayRobertsAdelineSantosMyrtleSimmonsMrs.
BerniceW.
Slaughter&JudgeHenryAntonSlaughter,Sr.
HerbieTiltonLeolaTuttRickyVanderhoopJeanetteC.
VincentVioletM.
ClevelandWatersBarbara&NormanWhitneyLillianWhitneyMaryEllenYakeleyANNUALREPORT2015.
PAGE22HalloweenfunatWindemere.
Design&Layout:HayesDesignStudiosPhotos:HeidiWildPhotographyandcourtesyMartha'sVineyardHospitalDearFriends,WhenIgraduatedfrommedicalschoolin1967,thechiefofmedicineattheStateUniversityofNewYorkwishedusall"anillnessrequiringhospitalization–andafullrecovery.
"Hewantedeachofustoknowwhatit'sliketobeapatient,toexperiencethefearsanduncertainties,thevulnerabilityandthedependenceapatienthasonhisphysicians.
AsIpracticedmedicineatMartha'sVineyardHospitalfrom1976to2003,IoftenrememberedhiswishasIcaredformypatients.
Ifinallygotmyprofessor'swishinthesummerof2014,whenIsuddenlydevelopedaleginfectionafterreturningfromakayakingtripinIdaho.
Myphysician,PieterPil,admittedmetoMartha'sVineyardHospital–andmyinitiationasapatientbegan.
Iwasverysick–evenfearingatonepointthatImightlosemyleg.
Dr.
PilimmediatelystartedmeonpotentantibioticsandthencontactedhisinfectiousdiseasecolleaguesatMassGeneralwhoprovidedguidancewithmytreatment.
Afteroneweek,withonlylimitedimprovementinmycondition,Dr.
PilarrangedformytransfertoMassGeneralsothatthespecialistscouldevaluatemyconditioninperson.
MytransfertoMGHwasseamless:allmymedicalrecordsincludingmyx-rayswereimmediatelyavailabletothespecialistsinBoston.
Itwasagreatexampleoftheperfectintegrationofmedicalcareacrossthesystem.
Thiswasveryreassuringtomeasaseriouslyillpatient.
IspentafullweekatMGHbeforeIwaswellenoughtoreturntotheIslandtocompletemyrecoveryathome.
HereatMartha'sVineyardHospital,Iexperiencedcareinalmosteverydepartment–radiology,ultrasound,thelab,physicaltherapyandtheoperatingroom.
EveryoneIinteractedwithconfirmedIwasingoodhands.
Eventhecafeteriastaffwasthoughtfulandhelpful,bringinganextramealeverydaysomywifecouldjoinmeforsupper.
Icameawayfrommyexperiencefeelinggratefulformyprofessor'swishofmanyyearsago–butmoregratefulstillforthecompetentandhighqualitycare,resources,andthesimplekindnessIexperiencedduringmystayatMartha'sVineyardHospital.
Compassionisoneofthemostimportantthingsaphysiciancanbringtotheworkofcaringforpatients.
Beingonthereceivingendreallydrovethathome.
Ihopeyou'llbegenerousinyoursupportoftheMVHAnnualFundthissummer,soourcommunitywillbeabletocontinuetoexperiencethisexemplarycare,righthereathome,formanyyearstocome.
Sincerely,Dr.
MichaelJacobsMichaelJacobscametotheIslandin1976beginninganassociationwithMartha'sVineyardHospitalwhichcontinuedfor38years.
In1987,Dr.
JacobsestablishedtheVineyardMedicalServiceswalk-inclinic,wherehepracticeduntillastyear.
Hecontinuestowriteandteachonthesubjectofmarineemergencymedicine.
Dr.
JacobsresidesinWestTisburywithhiswife,GenevieveJacobs.
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