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2010ANNUALREPORTEuropeanQualityAssuranceRegisterforHigherEducation(EQAR)aisbl/ivzwOudergemselaan36Avenued'Auderghem1040Brussels,BelgiumTel:+3222343911Fax:+3222303347E-Mail:info@eqar.
euWeb:http://www.
eqar.
eu/Copyright2011byEQARaisbl/ivzwConceptandDesignwww.
die-hoffnungstraeger.
de5AnnualReport2010ForewordsFromthePresidentoftheExecutiveBoardFromtheChairoftheRegisterCommitteeSummaryRegisterofQualityAssuranceAgenciesApplicationsandAdmissionstotheRegisterInformationforApplicantsSummaryReportoftheFirstRegisterCommitteeHowtheRegisterisUsedinNationalLegislationExternalEvaluationofEQARSteeringGroupTermsofReferenceSelf-EvaluationProcessCommuniacationandPRWebsitePublicationsRepresentationandRelationwithPartnersOrganisationandFinancesStatutoryBodiesStaffAccounts2010Annexes1.
MissionandValues2.
OverviewofEQAR'sstructure3.
ListofEQARmembersasof31/12/104.
CompositionofEQARbodies5.
RegisteredQualityAssuranceAgencies6.
RecommendationsforExternalReviews679111313141718182123232525252829313234366Dearreaders,ItiswithgreatpleasurethatwearepresentingtoyoutheAnnualReport2010oftheEuropeanQualityAssuranceRe-gisterforHigherEducation(EQAR),auniquepartnershipofEuropeangovernmentsandstakeholders.
AfterEQARhavingoperatedformorethantwoyears,thepreparationsforitsexternalevaluationconstituteditsmostimportantmilestonein2010.
IthasindeedbeenanhonourformetoserveasthePresidentoftheExecutiveBoardduringthesecrucialandexcitingtimesfortheor-ganisation.
InitiatedatthefirstJointInformalMeetingofEQARstatu-torybodiesandcommittees,theself-evaluationhasbeenanexcellentopportunitytoreflectonourworksinceEQAR'sfoundingin2008,andtoopenaproductivedialoguewithandtoreceivecomprehensivefeedbackfromourstakeholders.
Equallyimportantly,theevaluationhasenabledustoanalysetheRegister'sinitialimpactonqualityassuranceinEurope.
Wearelookingforwardtotheexternalevaluationbyanin-dependentpanelin2011,andwewillbekeentodiscussthepanel'sreflectionswithEuropeangovernmentsandstake-holderswithaviewtoenhancingEQAR'simpactandroleintheEuropeanHigherEducationArea(EHEA).
Ourmembers,beingthekeystakeholdersinhighereduca-tionandmorethanhalfoftheEuropeangovernmentsparti-cipatingintheBolognaProcess,haveengagedactivelyinthegovernanceofEQAR.
Inthefuture,inanefforttomaketheRegisteranevenmoresuccessfulandeffectivetool,itwillbevitaltodevelopamuchstrongerownershipandsupport.
Isincerelyhopethat,inthelongrun,allEuropeancountrieswillbecomeGovernmentalMembersofEQARandwillpar-ticipateactivelyinEQAR'sdevelopmentandimportantcon-tributiontoEHEA.
ProfessorAndreasG.
OrphanidesPresidentoftheExecutiveBoardApril2011ForewordsFromthePresidentoftheExecutiveBoard7Dearreaders,ItwasanhonourtobeinvitedtochairtheEQARRegisterCommittee.
Iwishtothankmypredecessor,JusticeBryanMcMahon,whochairedtheRegisterCommitteeduringthefirsttwoyearsofitsexistence,forpavingthewayinanex-cellentmanner.
TheRegisterCommitteecannowbuildonathoroughsetofprinciples,methodsandprecedentsthatweredevelopedduringthefirsttwoyears.
MythanksalsogotothedistinguishedindividualsservingontheRegisterCommittee.
TheirexpertiseandcommitmentarepivotalforEQAR'ssuccess,andhavebeenaninvaluablesupportwhenjoiningEQAR.
In2010,weapprovedapplicationsfrom5qualityassuranceagenciesforinclusionontheRegister.
AmongstthemwereagenciesbasedinFrance,FinlandandDenmark,thefirstonesfromthesecountriestobeadmittedtotheRegisteraf-terhavingevidencedtheirsubstantialcompliancewiththeEuropeanStandardsandGuidelines(ESG).
Wealsowitnessedanincreasingnumberofnationalgovern-mentsthatdecidedtouseEQARasanimportantreferenceintheirnationallegislation,orthatareplanningtorecognisequalityassuranceactivitiesconductedbyEQAR-registeredagencies.
Theyear2011featuressomeimportantmilestones,mostimportantlytheexternalevaluationofEQAR.
WewillalsobediscussingEQAR'sinputtotheE4organisation'sprojecttomaptheimplementationandapplicationoftheEuropeanStandardsandGuidelines("MAP-ESG").
SomeregisteredagencieswillalreadybesubmittingtheirapplicationsforrenewalofinclusionontheRegister.
MycolleaguesontheRegisterCommitteeandIarelookingforwardtoanotherex-citingyear!
KjellFrnsdalChairoftheRegisterCommitteeApril2011FromtheChairoftheRegisterCommittee8WillanevaluationbyanagencythatisinEQARbevalidnotonlyinthecountryoftheagencybutalsoacceptedinothercountries"(SjurBergan,CouncilofEurope)9SummaryTheEuropeanQualityAssuranceRegisterforHigherEdu-cation(EQAR)wasfoundedin2008toenhancetransparencyandtrustinqualityassuranceofhighereducation.
Bytheendof2010twenty-fouragencies,activeintwenty-threecountries,wereincludedontheRegister.
FourEuropeancountriesareusingtheRegisterinordertoformallyrecognisetheresultsordecisionsofregisteredagenciesintheirjurisdiction.
Twogovernmentshavemadefirmproposalstoadaptnationallegislationandestablishsuchrecognition.
Thewebsite–www.
eqar.
eu–hasbeenthemaininformationpointforallinterestedparties.
Theinformationavailableonthewebsitehasbeenupdatedcontinuously.
Forthefirsttime,feedbackfromwebsitevisitorswasgatheredinasurveyaspartofEQAR'sself-evaluationprocess.
RecommendationsforExternalReviewsConcludingitsfirsttwo-yearmandate(ending30/6/2010)theRegisterCommitteecompiledaSummaryReportgivingacomprehensiveaccountoftheCommittee'sworkbetween2008and2010.
TheSummaryReportalsocontainsRecom-mendationsforExternalReviews(seeAnnex6).
InadditiontotheformalrequirementsenshrinedintheProceduresforApplications,theRecommendationsareacollectionofgoodpracticesthattheRegisterCommitteefoundhelpfulinma-kingjudgementsonthebasisofexternalreviewreports.
JointInformalMeetingInJune2010,EQARorganisedthefirst"JointInformalMee-ting"forallthoseservingonitsExecutiveBoard,RegisterCommitteeandAppealsCommittee.
Beingtheonlyeventgatheringmembersofallthesecommitteesforajointdis-cussion,itservedasastartingpointfortheself-evaluationprocess.
Themeetingwasorganisedinaninformalsettingtoallowdiscussionswithoutthetimepressureofregular,for-malmeetingswithstrictagendas.
ExternalEvaluationPreparingfortheexternalevaluationofEQAR,requestedbyEuropeanministersofhighereducation,wasaprioritytopicforEQARin2010.
TheevaluationhasbeencoordinatedbyaSteeringGroupworkingundertheauspicesandwiththesupportoftheCouncilforHigherEducationAccreditation(CHEA,USA).
TheSteeringGroupwillappointanEvaluationPanel,whichwillconductasitevisitandinterviewsin2011.
ASelf-EvaluationGroupwassetuptocoordinatetheself-evaluationprocess.
IthelditsfirstmeetinginBarcelonainJune2010andhassincebeenpreparingEQAR'sself-evalu-ationreport.
TheSelf-EvaluationGroupbuiltitsreflectionsmainlyontheresultsofthefirstJointInformalMeeting,andfeedbackelicitedfromgovernments,agenciesandstakeholdersthroughinterviewsandsurveys.
OutlookTheexternalEvaluationPanelisexpectedtocompleteitsevaluationreportintheautumnof2011.
EQARwillbeorga-nisingaforumforitsmembersandcommitteestodiscusstheresultsoftheevaluationandproposalsforafollow-upandimplementationplan.
10EQARisanimportantsteptowardstherecognitionofaccreditationdecisionsbetweencountries(e.
g.
doubledegreeprogrammes).
"(HelkeBiehl,Accreditation,CertificationandQualityAssuranceInstitute,ACQUIN)11ApplicationsandAdmissionstotheRegisterIn2010,EQARreceivedatotalofnineapplicationsforinclusionontheRegister,whichwereprocessedintwoapplicationrounds.
Inaddition,theRegisterCommitteeconcludeddeliberationsononeapplicationthathadbeendeferredfrom2009.
SevenqualityassuranceagencieswereadmittedtotheRegister,twoinMayandfiveinNovember.
TheRegisterCommitteeconvenedtwice,inDublinon15May2010andinParison13November2010.
Aftereachmeeting,aCommuniquéfromtheChairoftheRegisterCommitteewasreleased.
ThesewerepublishedontheEQARwebsite.
RegisterofQualityAssuranceAgenciespostponedfrom20092010spring2010autumn2010totalApplications14510-accepted1247-rejected22-withdrawnPleasenote:/Oneapplicationwaspostponedin2009.
InMay2010,theRegisterCommitteeconsideredtheadditionalrepresentationmadebytheapplicantandeventuallyapprovedtheapplication.
.
/Oneapplicationwasdeferredpendingadditionalrepresentationbytheapplicant.
AfinaldecisionwillbetakenattheRegisterCommittee'sfirstmeetingin2011.
ApplicationsforInclusionontheRegister–Decidedin201012Countrieswhereregisteredagenciesarebasedandoperating–asof31/12/10CountrieswhereregisteredagenciesarebasedRegisteredagencieshavealsoworkedwithhighereducationinstitutionsinthesecountries.
Theworkofqualityassuranceagenciesoutsidethecountrytheyarebasedinismostlyonthebasisofvoluntaryassignmentbyhighereducationinstitutions;thisdoesnotimplyanyofficialrecognitionorendorsement.
13Inthecontextoftheself-evaluationprocess,46qualityas-suranceagenciestookpartinasurvey.
Thechartonpage19showstherelevanceattributedtodifferentpossiblemoti-vationsforbeingregisteredorapplyingforinclusionontheRegister.
Themostoftenquotedreasonistoimprovetheagency'sinternationalreputation,i.
e.
togainabetterstandinginre-lationwithitsinternationalpartnersthroughdemonstrating(publicly)thattheyhaveproventheirsubstantialcompliancewiththeESGinarobustandreliableprocess.
Thisisfollowedbythedesiretoimprovetheirreputationnationally,tofulfiltheexpectationsofgovernmentsorsta-keholders,andtofacilitatetherecognitionofinstitutionsorprogrammesreviewedbytheagency.
Thesethreeareconsi-dered,virtuallyequally,"ratherrelevant"onaverage.
InformationforApplicantsTheGuideforApplicantssummarisesallrelevantrequire-mentsandcriteriaforinclusionontheRegister.
Thisimpor-tantinformationtoolwasfirstpublishedin2008.
ApplicantsareregularlysurveyedontheusefulnessandcontentsoftheGuide.
Takingthisfeedbackintoconsideration,theGuideforApplicantsisupdatedorrevised.
ThenewRecommendationsforExternalReviewswillbepartoffutureversionsoftheGuideforApplicants.
Allinformationontheapplicationprocessisalsoavailableonthewebsite,alongsidealistoffrequentlyaskedquestions.
Theseareup-datedandrevisedwhennecessary.
NumerousapplicantshavebeenincontactwiththeEQARSecretariat,whichhasprovidedadditionaladvicewhereneeded.
SummaryReportoftheFirstRegisterCommitteeInNovember2010,theEQARRegisterCommitteepublishedaSummaryReport,givingacomprehensiveaccountofitscriteriaandproceduresandthedecision-makingduringitsCriteriaandapplicationprocessInclusiononEQARisopentoallqualityassuranceagenciesthatsubstantiallycomplywiththeEuro-peanStandardsandGuidelinesforQualityAssu-rance(ESG).
Thishastobeevidencedthroughanexternalreviewbyateamofindependentexperts.
TheRegisterCommitteemakesitsdecisionbasedontheexternalreviewreport,theapplicant'sself-evaluationreportandfurtherdocumentationwhe-reappropriate.
Rejectedapplicantshavethepossi-bilitytofileanappealonproceduralgroundsorincaseofperversityofjudgement.
FurtherinformationontheapplicationprocessandrequirementsfortheexternalreviewprocessisavailablefromtheEQARwebsiteandintheGuideforApplicants.
14firsttwo-yearmandate.
Thereportfollowedupthe"reportonthefirsttwoapplicationrounds"publishedinOctober2009.
TheSummaryReportgivesacomprehensiveaccountofthedecision-makingprocessoftheRegisterCommittee.
BasedontheapplicationsthatwereconsideredbetweenOctober2008andMay2010,itincludestheRegisterCommittee'sob-servationsonapplying,theProceduresforApplicationsandtheEuropeanStandardsandGuidelines(ESG)initsdecision-making.
Asausefulreferenceforfutureapplicantsandallthoseinvol-vedintheexternalreviewofqualityassuranceagencies,thereportintroducesRecommendationsforExternalReviews(seeAnnex6).
TheRecommendationsaimtofurtherpromoteclearandcomprehensiveexternalreviewreportsthatserveasarobustbasisfortheRegisterCommittee'sdecisions.
TheRecommendationsaddresstheneedofexternalreviewre-portstoprovidesufficientreliableevidenceoftheagency'scompliancewiththeESGinitsrelevantactivities.
HowtheRegisterisUsedinNationalLegislationBytheendof2010,fourcountrieshadincludedareferencetoregistrationonEQARintheirnationallegislationforvari-ouspurposes.
Thefollowinglistsummarisestheexamples:Denmark:ErasmusMundusjointprogrammesofferedbyDanishandforeigninstitutionsincooperationdonotrequireaccredita-tionbytheDanishnationalqualityassuranceagencyiftheyareaccreditedbyanyEQAR-registeredagency.
DanishinstitutionsmayonlyissueDanishdiplomasforpro-grammesofferedabroadiftheseprogrammesareaccreditedeitherbythenationalDanishagencyoran"interna-tionallyrecognised"agency.
EQAR-registeredagenciesareautomaticallyconsidered"internationallyrecognised";otheragencieshavetoprovethisinanindividualprocedure.
Germany:Highereducationinstitutions(HEIs)inGermanycanturntoseveralQAagenciesthatareaccreditedbyanationalregu-latorybody,theGermanAccreditationCouncil,forperiodicaccreditationoftheirstudyprogrammesoratsystemlevel.
IndividualdecisionsofotheragenciescanberatifiedbytheCouncil,forinstanceaccreditationsofajointprogrammebetweenaGermanandaforeigninstitution,ifthatagencyisregisteredonEQARorafullmemberofENQA.
Lithuania:LithuanianHEIsaresubjecttoaccreditationatinstitutionalandprogrammelevel.
WhileHEIscanoptforanexternalreviewconductedbyanyEQAR-registeredQAagency,theaccreditationdecisionremainsresponsibilityofthenationalQAagency.
Romania:AllHEIsinRomaniaaresubjectto(initial)accreditationbythenationalQAagency,ARACIS.
OncetheHEIisaccrediteditisobligedtoundergoperiodicexternalevaluations.
Fortheseevaluations,HEIscanchoosefreelyfromamongsttheregisteredagencies.
InRomaniaandDenmark,thenationalqualityassuranceagenciesarerequiredbylawtoseekregistrationonEQAR.
Inadditiontotheseexamplestwonationalgovernmentshave15madefirmproposals(totheresponsibleparliaments)forareferencetoEQARintheirnationallegislation:Austria:TheAustriangovernmenthasproposedtore-organisetheexternalqualityassurancesystemforhighereducation.
Inthenewsystem,publicuniversitiesaswellasuniversitycol-leges,afterhavingbeenaccreditedfortwelveyears,wouldbeobligedtoundergoregularinstitutionalauditsbytheAus-triannationalQAagencyoranyotheragencythatisincludedonEQAR.
Liechtenstein:Beingasmallcountry,Liechtensteinhasdecidednottoesta-blishitsownnationalagencyforonlyoneinstitution.
Instead,theministryofhighereducationwilllicense(foreign)qualityassuranceagenciestocarryout(periodic)accreditation.
Theministryhasannouncedthatitwilladoptabye-lawlicensingallEQAR-registeredagencies.
EuropeanStandardsandGuidelines(ESG)TheESGwereadoptedbyEuropeanministersofhig-hereducationin2005asasetofcommonprinciplesandreferencepointsforinternalandexternalquali-tyassuranceofhighereducation.
TheESGcomprisethreepartsaddressing:1.
Internalqualityassurance2.
Externalqualityassurance(addressingtheprocess)3.
Externalqualityassuranceagencies(addressingorganisationalaspects)ThelattertwoaredirectlyrelevantforinclusiononEQAR.
Theconceptof"substantialcompliance"underpinstheunderstandingthattheESGarenotachecklist,butasetofagreedprinciplesandreferencepointsforqualityassurance.
Therearedifferentwaysinwhichanagencycanadheretothevariousprinciples.
Thejudgementastowhetheranagencycompliessubs-tantiallywiththeESGisthereforenotamechanicalprocess,buteachcaseisconsideredholistically.
16(HenningDetleff,BUSINESSEUROPE)ThereistheneedtofurthertheprocessofcreatingacommonareaofEuropeanQA,whichpossiblycouldbeoneofEQAR'stasks.
"17ExternalEvaluationofEQARWhenmandatingtheE4GrouptoestablishEQAR,EuropeanministersaskedtheE4organisations"toensurethataftertwoyearsofoperation,theregisterisevaluatedexternally,takingaccountoftheviewsofallstakeholders".
(LondonCommuniqué2007)TheagreedTermsofReferencespecifythreemainquestionsfortheevaluation:1.
AretheorganisationalstructuresandmethodsofEQARfitforpurposeinthelightoftheagreedobjectivesHavetheyfunctionedeffectivelyandefficientlyinpractice2.
WhathasbeentheinitialimpactofEQARIsitinlinewiththedesiredgoals3.
WhatimprovementsaredesirableHowmighttheorga-nisationdevelopandactfurtherwithaviewtobestachievingitsmissionandobjectivesSteeringGroupConsistentwiththeprinciplesgenerallyacceptedforex-ternalreviewsofqualityassuranceagencies,asafirststepEQARidentifiedasuitableindependentcoordinatorfortheevaluation,which,inturn,willappointtheEvaluationPanel.
FollowingupinitialdiscussionsatthemeetinginStockholm(September2009),theEQARGeneralAssemblyof19Febru-ary2010(Madrid)agreedthattheevaluationshouldbecoor-dinatedbyaSteeringGroupworkingundertheauspicesandwiththesupportoftheCouncilforHigherEducationAccre-ditation(CHEA,USA).
CHEAacceptedtheinvitation.
EQARmemberswereinvitedtosuggestsuitableindividualstoserveontheSteeringGroup.
TheEQARExecutiveBoardappointedtheSteeringGroupbasedontheseproposals.
TheSteeringGroupincludes:/JudithEaton,PresidentofCHEA(Chair)/NormanSharp,formerDirectoroftheQualityAssuranceAgencyScotland,asEuropeanqualityassuranceexpert/JanLevy,formerDirectorGeneraloftheNorwegianMinistryofHigherEducation,ashighereducationpolicyexpertwithaEuropeangovernmentalbackground/MartinaVukasovic,DirectoroftheCentreforEducationPolicy,Belgrade,ashighereducationpolicyexpertwithaEuropeanstakeholderbackground.
TheSteeringGroupfirstmeton8October2010andalsovi-sitedtheEQARoffices.
RegisterCommittee,Paris(November)18TermsofReferenceTheTermsofReferencewereagreedbetweenEQARandtheSteeringGroupbasedontheinitialplansendorsedbytheGeneralAssemblyFebruary2010.
EQARmemberswereconsultedonthefinaldraftTermsofReference,beforetheExecutiveBoardfinallyagreedtheTermsofReferencewiththeSteeringGroup.
Self-EvaluationProcessASelf-EvaluationGroup(SEG)hasbeencoordinatingEQAR'sself-evaluationprocess.
Itiscomposedofthefollowingin-dividuals:/LucienBollaert(RegisterCommittee,ChairoftheSEG)/AndreaBlttler(ExecutiveBoard)/DorteKristoffersen(RegisterCommittee)/HelleOtte(Denmark,ObserverontheRegisterCommittee)/LesleyWilson(ExecutiveBoard)/ColinTück(Director)ThetaskoftheSEGistodraftaSelf-EvaluationReportandtoconsultwithallEQARbodiesonthereport.
InpreparingtheReport,theSEGdrewuponthefeedbackregularlygatheredfromapplicants,oninternalreflectionsoftheRegisterCom-mitteeandExecutiveBoardaswellasitsownanalyticalre-flections.
Furthermore,theSEGobtainedfeedbackontheworkingsofEQARfromfoursources:InterviewsAsampleofEuropeangovernments(EQARmembersaswellasnon-members)andstakeholderorganisationsrepresen-tedintheBolognaFollow-UpGroupwasinterviewed.
Anexternalexpert,CorneliaRacké,wascommissionedtocon-ducttheinterviews.
QualityAssuranceAgencySurveySteeringGroup,EQARoffices(October)19QualityAssuranceAgencySurveyFeedbackfromqualityassuranceagencieswasgatheredinasurveysenttoallagenciesinEQAR'scontactdatabase.
WebsiteVisitorsSurveyAshort,generalsurveywaspublishedontheEQARwebsiteforaperiodof40days.
PublicCallforCommentAllinterestedpartieswereinvitedtosubmitmoreelaboratewrittencommentsinresponsetoaPublicCallforComment.
TheSteeringGroupwillappointtheEvaluationPanelinJanuary2011.
ThefinalSelf-EvaluationReportwillbesub-mittedtotheEvaluationPanelbytheendofMarch2011.
ThePanelwillconductasitevisitandinterviewsinMay2011.
Afterwards,thePanelwillprepareanexternalevaluationreport.
Thisreportwillbepublishedinearly2012.
MotivationsforqualityassuranceagenciestoberegisteredImprovereputationinternationallyFacilitate(international)recognitionofHEis/programmesaccredited/evaluated/Fulfilexpectationsofgovernment(s)and/orstakeholdersImprovereputationnationallyEnhancepossibilitiestoaccredit/evaluate/auditHEIs/abroad0%20%40%60%80%100%notrelevantatallnotparticularlyrelevantratherrelevantveryrelevant20Inthelongrun,EQARwillonlyworkifitiscarriedbyalargenumberofcountries.
Wenowhavethemajorityonboard,whichisgood,butwearestillfarfromcoveringtheentireEHEA"(PeterGreisler,FederalMinistryofEducationandResearch,Germany)21CommunicationandPRWebsiteThewebsiteisEQAR'smaincommunicationtool.
Itisupdatedonaregularbasiswithnewsitems,suchaspressreleasesfromEQAR,informationaboutnewpublicationsandshortsummariesofoutcomesoftheGeneralAssemblyandRegis-terCommitteemeetings.
InthecontextoftheSelfEvaluationofEQARawebsitevisitorssurveywaslaunchedfrom11October2010until30Novem-ber2010.
Thetotalnumberofcompletedsurveysamountedto70.
Eventhoughtheresponseratewasmoderate,itgaveagoodindicationastowhovisitstheEQARwebsiteandforwhatreason.
MostvisitorswereQAAstaff/representatives,studentoraca-demicstaff(eachapproximately20%).
ThemainreasonsforpeoplevisitingtheEQARwebsitewereresearch,viewingtheregisteredagenciesandlearningmoreaboutEQARingene-ral(eachapproximately20%).
Whilestudentsandacademicstaffvisitedthewebsitemainlyforresearch,theQAAvisi-tors'mainreasonwastoviewtheregisteredagencies.
Mostvisitorsfoundwhattheywantedandhadaratherfavourableopinionofthewebsite.
GeneralAssembly,Madrid(February)22Websitevisitors'overallimpressionTheEQARwebsitehasattractedanincreasingnumberofvisitorsthroughouttheyear,withanaverageofca.
6000visitspermonthin2010(ca.
2500visitspermonthin2008,ca.
5000visitspermonthin2009).
ThisindicatesthatvariousmeasurestakenbyEQARanditsmemberstopromotetheorganisationfurtheramongtherelevanthighereducationstakeholdershavebeensuccessful.
ThesitelooksprofessionalItiseasytomovearoundIcanfindinformationeasilyThedesignisvisuallypleasing0%20%40%60%80%StronglydisagreeDisagreeNeutralAgreeStronglyAgree100%23PublicationsEQARpublisheditsAnnualReport2009justintimefordis-tributiontoministersattheBolognaProcessAnniversaryConferenceinBudapestandViennainMarch2010.
EachmemberofEQAR,aswellasnationalaffiliatesofEQAR'sstakeholdermembersandotherpartnerorganisations,receivedapapercopyoftheAnnualReport.
TheSummaryReportoftheFirstRegisterCommitteewaspublishedinNovember2010.
Thereportprovidesacompre-hensiveaccountofthecriteria,proceduresandthedecision-makingoftheRegisterCommitteeduringitstwo-yearman-date.
Thereportcanbedownloadedfromthewebsiteandpapercopiesweredistributedonseveraloccasions.
TheEQARleaflet,whichgivesbasicinformationonEQAR'smissionandfunctioning,hasprovenasuccessfulcommuni-cationtoolandisbeingusedtoprovideeasyunderstandableinformationonEQARtolargeraudiences.
RepresentationandRelationwithPartnersEQARwasrepresentedinallmajorEuropeaneventsconcer-ningqualityassuranceinhighereducation,bymembersofitsstatutorybodiesortheSecretariat.
TheseoccasionshavebeenusedtopromoteEQAR'sworkandprovideinformationtopotentialapplicantsandusers.
InJanuary2010,EQARorganisedanOfficeOpeningandNewYearReceptionforitsBrussels-basedpartners.
About40peopleworkingindifferenthighereducationorganisationsinBrusselsattendedtheevent.
AtthefifthEuropeanQualityAssuranceForum(Lyon2010)EQARorganisedastandattheForumCafé.
ThroughouttheyearEQARreceivedanumberofvisitors(researchers,stakeholderorganisations,QAagenciesandgovernmentofficials)interestedinEQARanditsworkings.
EQAROfficeOpeningandNewYearReception(January)EuropeanQualityAssuranceForum,Lyon(November)24TheregistrationofouragencyonEQARwillcontributetoconsolidateitspositionasanactiveparticipantofthehighereducationQAlandscape.
"(TeresaSánchezChaparro,EngineeringDegreeCommission(CTI))25StaffHavingservedasActingDirectorpreviously,ColinTückwasappointedDirectorofEQARasfrom1January2010.
Thepart-timecontractwithAnneliesTraas(ExecutiveOfficer)wasincreasedto60percentasfrom10June2010.
TheSe-cretariatnowcomprises1,6full-timeequivalent(FTE)staff.
Accounts2010EQARreliesonadiversifiedfundingbase,includingannualcontributionsfromitsmembers(governmentsandEuropeanstakeholderorganisations),applicationandlistingfeespaidbyqualityassuranceagencies,aswellasstart-upfundingprovidedbytheEuropeanCommission.
Thefinancialyear2010endedwithasurplusofEUR690,59.
2010wasthelastyearinwhichEQARreceivedastart-upgrantbytheEuropeanComission.
OrganisationandFinancesStatutoryBodiesAttheGeneralAssemblyof19February2010,EQARmem-berselectedasecondExecutiveBoardforatwo-yearman-datecommencingon1March2010:/AndreasOrphanides(President),EURASHE(re-elected)/EmmiHelle(Vice-President),ENQA(re-elected)/LesleyWilson(Vice-President),EUA(re-elected)/AndreaBlttler(Treasurer),ESUThefunctionsofPresident,Vice-PresidentandTreasurerro-tateannuallyamongsttheExecutiveBoardmembers.
AnewRegisterCommitteewasapprovedbytheGeneralAs-semblyforatwo-yearmandatestartingon1July2010.
KjellFrnsdal,JudgeoftheGulatingCourtofAppealinBer-gen,Norway,succeededMrJusticeBryanMcMahonastheChairoftheRegisterCommittee.
GertieDeFraeyeandMindaugasMisiunaswerenewlynomi-natedtotheRegisterCommittee.
TheothereightmembersalreadyservedontheRegisterCommitteeduringtheprevi-ousmandateandwerere-nominated.
ThefullcompositionofEQAR'sstatutorybodiesisavailableinAnnex4.
-JointInformalMeeting,Barcelona(June)AuditedAccounts2010AssetsLiabilitiesandEquityFixedassets147,66Ownfunds162214,66Guarantees147,66Profit/losspreviousyears81524.
07Liquidassets182981,01Resultper31/12/2010690,59Receivablesupto1year6195,25Reserves80000,00Cash160760,70Payables20914,01Adjustmentaccounts16025,06Payblesupto1year19136,24Adjustmentaccounts1777,77Total183128,67Total183128,67BalanceSheet(inEUR)2627RevenueExpenditureMembershipfees174500,00Travelandsubsistence76256,91Application/listingfees26204,19Officeandadministration40512,19EuropeanComissiongrant49955,00Staff106259,85Otherincome4613,54Othercosts31553,19Total255272,73Total254582,14Result(surplus)690,59ProfitandLossAccount(inEUR)28Annexes1.
MissionandValuesEQAR'smissionistofurtherthedevelopmentoftheEuro-peanHigherEducationAreabyincreasingtransparencyofqualityassurance,andthusenhancingtrustandconfidenceinEuropeanhighereducation.
EQARseekstoprovideclearreliableinformationonqualityassuranceprovisioninEurope,thusimprovingtrustamongagencies.
EQARseekstofacilitatethemutualacceptanceofqualityas-surancedecisionsandtoimprovetrustamonghigheredu-cationinstitutions,thuspromotingmobilityandrecognition.
EQARseekstoreduceopportunitiesfor"accreditationmills"togaincredibilityinEurope,thusfurtherenhancingtheconfidenceofstudents,institutions,thelabourmarketandsocietymoregenerallyinthequalityofhighereducationpro-visioninEurope.
ToachieveitsmissionEQARmanagesaregisterofqualityassuranceagenciesoperatinginEuropethatsubstantiallycomplywiththeEuropeanStandardsandGuidelinesforQualityAssurance(ESG).
EQARrecognisesthediversityofapproachestoexternalqualityassuranceandisthereforeopentoallagencies,whe-theroperatingatprogrammeorinstitutionallevel,whetherprovidingaccreditation,evaluationorauditservices.
EQARiscommittedtotheprincipleonwhichtheESGarebased:externalqualityassuranceshouldrecognisethecentralresponsibilityofhighereducationinstitutionsforqualitydevelopmentandshouldbecarriedoutbyindepen-dentqualityassuranceagenciesinatransparent,objectiveandresponsiblemanner,involvingtheirstakeholdersandleadingtosubstantiatedresultsbasedonwell-definedpro-ceduresandcriteria.
EQARactsindependentlyfromotherorganisationsandiscommittedtotakingproportionate,consistent,fairandob-jectivedecisions.
EQARwillmaketransparentitsmodeofoperationanditsprocedureswhileensuringnecessaryconfidentiality.
EQARiscommittedtocontinuouslyimprovingthequalityofitswork.
(adoptedbytheEQARGeneralAssemblyon25June2008inSarajevo)292.
OverviewofEQAR'sstructureThefoundingoftheEuropeanQualityAssuranceRegisterforHigherEducation(EQAR)asanew,independentinter-nationalnon-profitassociationinMarch2008concludedalongphaseofconceptualandpreparatoryworkbytheE4Group,consistingofENQA,ESU,EUAandEURASHE.
TheE4GroupdrewupanoperationalmodelforaEuropeanregisterofqualityassuranceagenciesinhighereducationintherun-uptotheBolognaProcessfollow-upconferenceheldinMay2007inLondon.
There,theministersrespon-sibleforhighereducationinthe46BolognaProcesscoun-triesmandatedtheE4organisationstosetupaEuropeanregisterofqualityassuranceagencies.
EQAR'sstructurewasdevelopedbasedonthepremisethatthekeystakeholdersinhighereducationjointlybearthemainresponsibilitytoestablishEQARandtoensureitsoperation,asreflectedinthemandategiventotheE4Groupbyministers.
Atthesametime,itwasrecognisedthatEu-ropeangovernmentsbeartheresponsibilityforEurope'shighereducationsystemsasawholeandthusneededtobeinvolvedinordertoenhanceoverallaccountability.
TheE4Groupdevelopedastructurefeaturingdifferentia-tedrolesforgovernmentsandstakeholders,andseveralchecksandbalances(seeFigurebelow).
Europeangovern-mentsareinvitedtobecomeinvolvedinthegovernanceoftheEQARassociationandasGovernmentalMembers.
GeneralAssemblyGovernmentalMembersEHEAGovernmentsSocialPartnersBEandEIFoundingMembersE4GroupExecutiveBoard:4members(electedonproposaloftheE4)Secretariat:Director+ExecutiveOfficerAppealsCommittee3membersRegisterCommittee11membersintheirindividualcapacity5governmentalobserversENQAEUAEURASHEESUBUSINESSEUROPEEducationInternationalApprovalbasedonnominationsElectionFigure:StructureofEQAR30TheGeneralAssembly,comprisedofallmembers,isthesupremedecision-makingbodyofEQAR.
Itdecidesonthebudget,approvestheaccounts,electstheExecutiveBoardandAppealsCommittee,approvestheRegisterCommitteeanddiscussesanymattersofmajorimportancefortheAs-sociationasawhole.
TheEuropeanCommission,theBolognaSecretariat,theCouncilofEuropeandUNESCO-CEPESparticipateinitsmeetingsasobservers.
ThevotingsystemoftheGeneralAssemblyensuresthatmostdecisionsrequireamajorityofboththeGovernmentalMembersandtheNon-GovernmentalMembers(i.
e.
,Foun-dingandSocialPartnerMembers).
TheExecutiveBoardisinchargeofthemanagementofEQARasanassociation,includingadministrativeandfinan-cialmattersandstrategiccoordination.
TheExecutiveBoardcomprisesoffivemembers:onefromeachFoundingMemberandtheChairoftheRegisterCom-mitteeasanexofficiomemberwithoutvotingrights.
ThefunctionsofPresident,twoVice-PresidentsandTrea-surerrotateannuallyamongsttheBoard'svotingmembers.
TheRegisterCommitteehastheexclusiveresponsibilitytodecideonapplicationsforinclusionontheRegister.
Itexer-cisesthisresponsibilityindependently;itsdecisionsdonotrequireapprovalorratificationbyanotherbody.
RegisterCommitteeTheRegisterCommitteecompriseselevenmembers.
Tenindividualswithexpertiseinqualityassurancearenomi-natedbyENQA,ESU,EUA,EURASHE(2nomineeseach),BUSINESSEUROPEandEducationInternational(1nomi-neeeach).
Thechairiselectedbythenominatedmembersandco-optedontotheRegisterCommitteeasitseleventhmember.
TheRegisterCommitteemembersarenominatedasex-pertsactingintheirindividualcapacity,andnotasrepre-sentativesofthenominatingorganisations.
Nomineesmaynotcurrentlyholdarepresentativefunctionorbeastaffmemberofthenominatingorganisation.
FivegovernmentsarenominatedbytheBolognaFollow-UpGroup(BFUG)asobserversontheRegisterCommittee.
PossibleappealsagainstadecisionoftheRegisterCom-mitteewillbeconsideredanddecidedbytheAppealsCom-mittee,comprisingof3membersand3deputies.
TheyareelectedbytheGeneralAssemblyforamandateoffouryearsandmaynotserveonanyotherbodyofEQAR.
TheSecretariatisinchargeofthedailymanagementandoperationofEQAR.
Itsupportsallotherbodiesintheirwork,ensurestheinformationexchangebetweendifferentbodiesandservesascontactpointforexternalenquiries.
313.
ListofEQARmembersasof31/12/10FoundingMembers/ENQA,EuropeanAssociationforQualityAssuranceinHigherEducation/ESU,EuropeanStudents'Union(formerlyESIB)/EUA,EuropeanUniversityAssociation/EURASHE,EuropeanAssociationofInstitutionsinHigherEducationSocialPartnerMembers/BUSINESSEUROPE/EducationInternationalGovernmentalMembers/ArmeniaMinistryofEducationandScience/AustriaFederalMinistryofScienceandResearch/Belgium(Flemishcommunity)FlemishDepartmentofEducationandTraining/Belgium(French-speakingcommunity)Directiongénéraledel'EnseignementnonobligatoireetdelaRecherchescientifique/BosniaandHerzegovinaMinistryofCivilAffairs/BulgariaMinistryofEducationandScience/CyprusMinistryofEducationandCulture/DenmarkDanishUniversityandPropertyAgency/MinistryofScience,TechnologyandInnovation/EstoniaMinistryofEducationandResearch/FranceMinistryofHigherEducationandResearch/GeorgiaMinistryofEducationandScience/GermanyFederalMinistryofEducationandResearch/StandingConferenceoftheMinistersofEducationandCulturalAffairsoftheLnderintheFederalRepublicofGermany/HungaryMinistryofEducationandCulture/IrelandDepartmentofEducationandScience/PolandMinistryofScienceandHigherEducation/LiechtensteinOfficeofEducation/LuxembourgMinistryofCulture,HigherEducationandResearch/MaltaMinistryofEducation,EmploymentandtheFamily/theNetherlandsMinistryofEducation,CultureandScience/NorwayMinistryofEducationandResearch/PortugalMinistryofScience,TechnologyandHigherEducation/RomaniaMinistryofEducation,ResearchandYouth/Slovenia(joinedin2009)MinistryofHigherEducation,ResearchandTechnology/SpainMinistryofEducationandScience32/Switzerland(joinedin2009)StateSecretariatforEducationandResearch/UkraineMinistryofEducationandScience4.
CompositionofEQARbodiesRegisterCommitteeChair:/KjellFrnsdal(Bergen,Norway)–since1July2010JudgeoftheGulatingCourtofAppealinBergen,Norway/BryanMcMahon,(Dublin,Ireland)–until30June2010JudgeoftheHighCourtofIrelandVice-Chair:/LucienBollaert(Kortrijk,Belgium)MemberoftheExecutiveBoard,AccreditationOrganisationoftheNetherlandsandFlanders(NVAO)Members:/ChristophAnz(München,Germany)HeadofEducationPolicyUnit,BMWGroup/GintautasBraiunas(Vilnius,Lithuania)–untilJune2010ManagingDirector,VilniusCollegeofHigherEducation/GertieDeFraeye(Ghent,Belgium)–sinceJuly2010Masterstudentinlawandstudentrepresentativeandvice-chairofthecouncilforhighereducationintheFlemishEducationCouncil/HenrikToftJensen(Roskilde,Denmark)Formerrector,RoskildeUniversity/DáireKeogh(Dublin,Ireland)Vice-President,IrishFederationofUniversityTeachers(IFUT)/DorteKristoffersen(SanFrancisco,USA))VicePresidentforPolicyandResearchoftheAccreditationCommissionforCommunityandJuniorColleges(ACCJC)undertheWesternAssociationofSchoolsandColleges(WASC)/MindaugasMisiunas(Vilnius,Lithuania)–sinceJuly2010Director,Kaunokolegija(UniversityofAppliedSciences),VilniusCollegeofHigherEducation/JúlioPedrosa(Aveiro,Portugal)SeniorResearcher,Ciceco–CentreforResearchinCeramicsandCompositeMaterials/MalaSingh(MiltonKeynes,UnitedKingdom)ProfessorofInternationalHigherEducationPolicy,CentreforHigherEducationResearchandInformation,OpenUniversity/TanelSits(Tallinn,Estonia)EducationalPolicyOfficer,FederationofEstonianStudentUnions(EL)/ReginaWeber(Berlin,Germany)–untilJune2010FormermemberoftheExecutiveBoardoftheNationalUnionofStudentsinGermany(fzs)Observers:/Austria–untilJune2010/Estonia–untilJune2010/Ireland–untilJune2010/Portugal–untilJune2010/Denmark/CzechRepublic–sinceJuly2010/Greece–sinceJuly2010/Slovenia–sinceJuly2010/Turkey–sinceJuly201033ExecutiveBoardPresident:/AndreasOrphanides(Nicosia,Cyprus)Vice-President,EuropeanAssociationofInstitutionsinHigherEducation(EURASHE)(fromMarch2010,Vice-PresidentuntilMarch2010)/BrunoCarapinha(Lisbon,Portugal)FormermemberoftheExecutiveCommittee,EuropeanStudents'Union(ESU)(untilMarch2010)Vice-Presidents:/EmmiHelle(Helsinki,Finland)SecretaryGeneral,EuropeanAssociationforQualityAssuranceinHigherEducation(ENQA)/LesleyWilson(Brussels,Belgium)SecretaryGeneral,EuropeanUniversityAssociation(EUA)(fromMarch2010,treasureruntilMarch2010)Treasurer:/AndreaBlttler(Lucerne,Switzerland)MemberoftheExecutiveCommitteeoftheEuropeanStudentsUnion(ESU)(fromMarch2010)Ex-officio:/BryanMcMahon(Dublin,Ireland)ChairoftheEQARRegisterCommittee(untilJuly2010)/KjellFrnsdal(Bergen,Norway)ChairoftheEQARRegisterCommittee(fromJuly2010)AppealsCommitteeChair:/JürgenKohler(Greifswald,Germany)FormerChairoftheGermanAccreditationCouncilMembers:/OssiV.
Lindqvist(Kuopio,Finland)FormerChairoftheFinnishHigherEducationEvaluationCouncil(FINHEEC)/StephanNeetens(Brussels,Belgium)Lawyer,BrusselsOfficeofDLAPiperDeputychair:/ThierryMalan(Paris,France)FormerGeneralInspector,InspectorateforEducationandResearchDeputymembers:/GeriBonhof(Utrecht,theNetherlands)PresidentoftheExecutiveBoard,HogeschoolUtrecht–UniversityofAppliedSciences/IngeJonsson(Stockholm,Sweden)FormerRectorofStockholmUniversitySecretariatDirector:/ColinTückExecutiveOfficer:/AnneliesTraasName:Includedsince:Inclusionuntil:ACQUIN–Accreditation,CertificationandQualityAssuranceInstitute(Germany)15/4/200931/5/2011ACSUCYL–QualityAssuranceAgencyfortheUniversitySystemofCastillayLeón(Spain)18/11/201031/12/2014ACSUG–AgencyforQualityAssuranceintheGalicianUniversitySystem(Spain)18/11/201031/07/2014AGAE–AgencyforQualityAssuranceinHigherEducationandResearchofAndalucía(Spain)7/10/200931/1/2014AHPGS–AccreditationAgencyforStudyProgrammesinHealthandSocialSciencesAHPGS(Germany)7/10/200931/3/2014ANECA–NationalAgencyforQualityAssessmentandAccreditationofSpain5/12/200830/6/2012AQA–AustrianAgencyforQualityAssurance7/10/200930/11/2012AQAS-AgencyforQualityAssurancethroughAccreditationofStudyProgrammes(Germany)25/05/201028/02/2012345.
RegisteredQualityAssuranceAgencies–asof31December2010–Thefollowingagencieswereincludedontheregisterasof31/12/2010.
Agenciesareincludedforfiveyearscountingfromthedateoftheirexternalreview,thedurationofinclusionisindicatedinthetableforeachagency.
FurtherinformationontheseagenciesandtheexternalreviewreportsonwhichEQAR'sdecisionarebasedcanbeobtainedfrom:http://www.
eqar.
eu/register.
htmlAQU–AgencyforQualityAssuranceintheCatalanUniversitySystem(Spain)5/12/200831/8/2012ARACIS–RomanianAgencyforQualityAssuranceinHigherEducation7/10/200931/3/2014ASIIN–AkkreditierungsagenturfürStudiengngederIngenieur-wissenschaften,derInformatik,derMathematikundderNaturwissenschaften(Germany)15/4/200931/5/2011CTI–EngineeringDegreeCommission(France)18/11/201030/04/2014evalag–EvaluationAgencyBaden-Württemberg(Germany)25/05/201030/09/2014FIBAA–FoundationforInternationalBusinessAdministrationAccreditation(Germany)15/4/200929/2/2012FINHEEC-FinnishHigherEducationEvaluationCouncil(KKA)18/11/201031/07/2015HETAC–HigherEducationandTrainingAwardsCouncil(Ireland)7/10/200930/9/2011IUQB–IrishUniversitiesQualityBoard7/10/200930/9/2013NEAA–NationalEvaluationandAccreditationAgency(Bulgaria)7/10/200931/7/2013NVAO–AccreditationOrganizationofTheNetherlandsandFlanders5/12/200830/9/20123536PKA–StateAccreditationCommission(Poland)15/4/200931/12/2013TheAccreditationInstitution(Denmark)18/11/201031/08/2015VLHORA–FlemishCouncilofUniversityColleges(Belgium)15/4/200931/10/2013VLIR-QAU–FlemishInteruniversityCouncil,QualityAssuranceUnit(Belgium)7/10/200931/5/2014ZEvA–CentralEvaluationandAccreditationAgency(Germany)15/4/200931/5/20116.
RecommendationsforExternalReviews(September2010)Thefollowingrecommendationshavebeendrawnfrom'goodpractice'evidentintheapplicationsconsideredbytheRegis-terCommittee.
Theserecommendationsaimtobeusefultoallthoseinvolvedintheexternalreviewofqualityassuranceagencies,andtheRegisterCommitteeinvitesthemtotaketheserecommendationsintoaccount.
TherecommendationsexpresswhattheRegisterCommit-teehasconsideredhelpfulinmakingajudgementonanagency'scompliancewiththeEuropeanStandardsandGui-delines(ESG).
Theiraimistopromotethedevelopmentofclearandcomprehensiveexternalreviewreportsthatformareliablebasisforfairandconsistentdecision-makingonapplications.
Therecommendationsdonotaimtobeexhaustive.
Externalreviewsofqualityassuranceagenciesfrequentlyhaveaddi-tional,otherpurposesthanassessingcompliancewiththeESGandservingasabasisforinclusiononEQAR,andtheseadditionalpurposesmayrequireotherfeatures.
Therecommendationsshouldbeseenasgoodpracticewhichmightrequireadaptationdependingontheprofileandcontextoftheindividualagencyunderreview.
Theyshouldnotnarrowtheroomfordifferentapproachesandmethodo-logiestogiveeffecttotheESG.
1.
Whilethereviewmighthavevariouspurposes,itshouldbeclearthatevaluatingtheextenttowhichtheagencycomplieswiththeESGisoneofthereview'spurposes.
TheESGshouldbeclearlymentionedasareferencepointofthereview.
372.
WhereanagencyalsoperformsactivitiesthatmightnotbeconsideredexternalqualityassuranceinthesenseoftheESG,thisshouldbepointedoutinthereviewreport.
Inordertoenhancetransparencythereviewreportshouldspecifyallactivitieswhichwerenotconsidered"ESG-relevant"bythepanelandthusweredisregardedinthereview.
3.
Whereanagencyoperatesinseveralcountries,thereviewreportshouldnormallyaddresstheagency'sactivitiesinallcountries,andnotbelimitedtoits"home"country.
Forthesakeofclaritythereviewreportshouldspecifywhichactivi-tiesinwhichcountriesthepaneltookintoaccount,andifanyweredisregardedforspecificreasons.
4.
Thereviewreportshouldexplicitlyaddressallstandardsofparts2and3oftheESG.
Itbenefitsreadabilityandcom-prehensibilityifthereportcontainsforeachstandard:/Asummaryoftheevidencereviewed/Aweighinganalysisoftheagencies'activitiesinthelightofthestandard/Anarguedconclusionastotheagency'ssubstantialcompliancewiththestandardForthosestandardsthatrefertoactivitiesratherthanorga-nisationalaspects(ESG2.
1to2.
7andESG3.
7),thereportshouldaddresseachactivity/qualityassuranceschemese-parately.
5.
IfanagencyisalreadyregisteredonEQAR,itshoulden-surethatthereviewpanelisinformedofthemattersflaggedintheacceptanceletter.
Theseshouldbeaddressedinthereviewreport.
Theserecommendationsshouldbeconsideredinconjunc-tionwithandinadditiontothemandatoryrequirementsforexternalreviews,assetoutintheProceduresforApplica-tions:/Thereviewhastobecoordinatedbyanorganisationthatisindependentoftheapplicant.
Thecoordinatorhastheresponsibilitytoappointanindependentreviewpa-nel.
(seeArt.
5)/Thereviewpanelhastoincludeatleastfourpersonswhopossesssufficientknowledge,experienceandexpertise.
Thepanelhastoincludeatleastoneacademicstaffmem-ber,onestudentandoneinternationalmember.
(seeArt.
6)/Theself-evaluationreporthastobeacriticalself-reflec-tionontheapplicant'scompliancewiththeESG.
(seeArt.
7)/Thereviewreporthastobeagreedbyallpanelmem-bers.
IthastoprovidesufficientevidenceforsubstantialcompliancewiththeESG.
(seeArt.
8)Referencesforfurtherinformation:/GuideforApplicants(Version2.
1ofJanuary2010)http://www.
eqar.
eu/fileadmin/documents/EQAR_GuideForApplicants_current-version.
pdf/ProceduresforApplications(adopted6August2008)http://www.
eqar.
eu/fileadmin/documents/eqar/official/RC_01_1_ProceduresForApplications_v1_0.
pdf
euWeb:http://www.
eqar.
eu/Copyright2011byEQARaisbl/ivzwConceptandDesignwww.
die-hoffnungstraeger.
de5AnnualReport2010ForewordsFromthePresidentoftheExecutiveBoardFromtheChairoftheRegisterCommitteeSummaryRegisterofQualityAssuranceAgenciesApplicationsandAdmissionstotheRegisterInformationforApplicantsSummaryReportoftheFirstRegisterCommitteeHowtheRegisterisUsedinNationalLegislationExternalEvaluationofEQARSteeringGroupTermsofReferenceSelf-EvaluationProcessCommuniacationandPRWebsitePublicationsRepresentationandRelationwithPartnersOrganisationandFinancesStatutoryBodiesStaffAccounts2010Annexes1.
MissionandValues2.
OverviewofEQAR'sstructure3.
ListofEQARmembersasof31/12/104.
CompositionofEQARbodies5.
RegisteredQualityAssuranceAgencies6.
RecommendationsforExternalReviews679111313141718182123232525252829313234366Dearreaders,ItiswithgreatpleasurethatwearepresentingtoyoutheAnnualReport2010oftheEuropeanQualityAssuranceRe-gisterforHigherEducation(EQAR),auniquepartnershipofEuropeangovernmentsandstakeholders.
AfterEQARhavingoperatedformorethantwoyears,thepreparationsforitsexternalevaluationconstituteditsmostimportantmilestonein2010.
IthasindeedbeenanhonourformetoserveasthePresidentoftheExecutiveBoardduringthesecrucialandexcitingtimesfortheor-ganisation.
InitiatedatthefirstJointInformalMeetingofEQARstatu-torybodiesandcommittees,theself-evaluationhasbeenanexcellentopportunitytoreflectonourworksinceEQAR'sfoundingin2008,andtoopenaproductivedialoguewithandtoreceivecomprehensivefeedbackfromourstakeholders.
Equallyimportantly,theevaluationhasenabledustoanalysetheRegister'sinitialimpactonqualityassuranceinEurope.
Wearelookingforwardtotheexternalevaluationbyanin-dependentpanelin2011,andwewillbekeentodiscussthepanel'sreflectionswithEuropeangovernmentsandstake-holderswithaviewtoenhancingEQAR'simpactandroleintheEuropeanHigherEducationArea(EHEA).
Ourmembers,beingthekeystakeholdersinhighereduca-tionandmorethanhalfoftheEuropeangovernmentsparti-cipatingintheBolognaProcess,haveengagedactivelyinthegovernanceofEQAR.
Inthefuture,inanefforttomaketheRegisteranevenmoresuccessfulandeffectivetool,itwillbevitaltodevelopamuchstrongerownershipandsupport.
Isincerelyhopethat,inthelongrun,allEuropeancountrieswillbecomeGovernmentalMembersofEQARandwillpar-ticipateactivelyinEQAR'sdevelopmentandimportantcon-tributiontoEHEA.
ProfessorAndreasG.
OrphanidesPresidentoftheExecutiveBoardApril2011ForewordsFromthePresidentoftheExecutiveBoard7Dearreaders,ItwasanhonourtobeinvitedtochairtheEQARRegisterCommittee.
Iwishtothankmypredecessor,JusticeBryanMcMahon,whochairedtheRegisterCommitteeduringthefirsttwoyearsofitsexistence,forpavingthewayinanex-cellentmanner.
TheRegisterCommitteecannowbuildonathoroughsetofprinciples,methodsandprecedentsthatweredevelopedduringthefirsttwoyears.
MythanksalsogotothedistinguishedindividualsservingontheRegisterCommittee.
TheirexpertiseandcommitmentarepivotalforEQAR'ssuccess,andhavebeenaninvaluablesupportwhenjoiningEQAR.
In2010,weapprovedapplicationsfrom5qualityassuranceagenciesforinclusionontheRegister.
AmongstthemwereagenciesbasedinFrance,FinlandandDenmark,thefirstonesfromthesecountriestobeadmittedtotheRegisteraf-terhavingevidencedtheirsubstantialcompliancewiththeEuropeanStandardsandGuidelines(ESG).
Wealsowitnessedanincreasingnumberofnationalgovern-mentsthatdecidedtouseEQARasanimportantreferenceintheirnationallegislation,orthatareplanningtorecognisequalityassuranceactivitiesconductedbyEQAR-registeredagencies.
Theyear2011featuressomeimportantmilestones,mostimportantlytheexternalevaluationofEQAR.
WewillalsobediscussingEQAR'sinputtotheE4organisation'sprojecttomaptheimplementationandapplicationoftheEuropeanStandardsandGuidelines("MAP-ESG").
SomeregisteredagencieswillalreadybesubmittingtheirapplicationsforrenewalofinclusionontheRegister.
MycolleaguesontheRegisterCommitteeandIarelookingforwardtoanotherex-citingyear!
KjellFrnsdalChairoftheRegisterCommitteeApril2011FromtheChairoftheRegisterCommittee8WillanevaluationbyanagencythatisinEQARbevalidnotonlyinthecountryoftheagencybutalsoacceptedinothercountries"(SjurBergan,CouncilofEurope)9SummaryTheEuropeanQualityAssuranceRegisterforHigherEdu-cation(EQAR)wasfoundedin2008toenhancetransparencyandtrustinqualityassuranceofhighereducation.
Bytheendof2010twenty-fouragencies,activeintwenty-threecountries,wereincludedontheRegister.
FourEuropeancountriesareusingtheRegisterinordertoformallyrecognisetheresultsordecisionsofregisteredagenciesintheirjurisdiction.
Twogovernmentshavemadefirmproposalstoadaptnationallegislationandestablishsuchrecognition.
Thewebsite–www.
eqar.
eu–hasbeenthemaininformationpointforallinterestedparties.
Theinformationavailableonthewebsitehasbeenupdatedcontinuously.
Forthefirsttime,feedbackfromwebsitevisitorswasgatheredinasurveyaspartofEQAR'sself-evaluationprocess.
RecommendationsforExternalReviewsConcludingitsfirsttwo-yearmandate(ending30/6/2010)theRegisterCommitteecompiledaSummaryReportgivingacomprehensiveaccountoftheCommittee'sworkbetween2008and2010.
TheSummaryReportalsocontainsRecom-mendationsforExternalReviews(seeAnnex6).
InadditiontotheformalrequirementsenshrinedintheProceduresforApplications,theRecommendationsareacollectionofgoodpracticesthattheRegisterCommitteefoundhelpfulinma-kingjudgementsonthebasisofexternalreviewreports.
JointInformalMeetingInJune2010,EQARorganisedthefirst"JointInformalMee-ting"forallthoseservingonitsExecutiveBoard,RegisterCommitteeandAppealsCommittee.
Beingtheonlyeventgatheringmembersofallthesecommitteesforajointdis-cussion,itservedasastartingpointfortheself-evaluationprocess.
Themeetingwasorganisedinaninformalsettingtoallowdiscussionswithoutthetimepressureofregular,for-malmeetingswithstrictagendas.
ExternalEvaluationPreparingfortheexternalevaluationofEQAR,requestedbyEuropeanministersofhighereducation,wasaprioritytopicforEQARin2010.
TheevaluationhasbeencoordinatedbyaSteeringGroupworkingundertheauspicesandwiththesupportoftheCouncilforHigherEducationAccreditation(CHEA,USA).
TheSteeringGroupwillappointanEvaluationPanel,whichwillconductasitevisitandinterviewsin2011.
ASelf-EvaluationGroupwassetuptocoordinatetheself-evaluationprocess.
IthelditsfirstmeetinginBarcelonainJune2010andhassincebeenpreparingEQAR'sself-evalu-ationreport.
TheSelf-EvaluationGroupbuiltitsreflectionsmainlyontheresultsofthefirstJointInformalMeeting,andfeedbackelicitedfromgovernments,agenciesandstakeholdersthroughinterviewsandsurveys.
OutlookTheexternalEvaluationPanelisexpectedtocompleteitsevaluationreportintheautumnof2011.
EQARwillbeorga-nisingaforumforitsmembersandcommitteestodiscusstheresultsoftheevaluationandproposalsforafollow-upandimplementationplan.
10EQARisanimportantsteptowardstherecognitionofaccreditationdecisionsbetweencountries(e.
g.
doubledegreeprogrammes).
"(HelkeBiehl,Accreditation,CertificationandQualityAssuranceInstitute,ACQUIN)11ApplicationsandAdmissionstotheRegisterIn2010,EQARreceivedatotalofnineapplicationsforinclusionontheRegister,whichwereprocessedintwoapplicationrounds.
Inaddition,theRegisterCommitteeconcludeddeliberationsononeapplicationthathadbeendeferredfrom2009.
SevenqualityassuranceagencieswereadmittedtotheRegister,twoinMayandfiveinNovember.
TheRegisterCommitteeconvenedtwice,inDublinon15May2010andinParison13November2010.
Aftereachmeeting,aCommuniquéfromtheChairoftheRegisterCommitteewasreleased.
ThesewerepublishedontheEQARwebsite.
RegisterofQualityAssuranceAgenciespostponedfrom20092010spring2010autumn2010totalApplications14510-accepted1247-rejected22-withdrawnPleasenote:/Oneapplicationwaspostponedin2009.
InMay2010,theRegisterCommitteeconsideredtheadditionalrepresentationmadebytheapplicantandeventuallyapprovedtheapplication.
.
/Oneapplicationwasdeferredpendingadditionalrepresentationbytheapplicant.
AfinaldecisionwillbetakenattheRegisterCommittee'sfirstmeetingin2011.
ApplicationsforInclusionontheRegister–Decidedin201012Countrieswhereregisteredagenciesarebasedandoperating–asof31/12/10CountrieswhereregisteredagenciesarebasedRegisteredagencieshavealsoworkedwithhighereducationinstitutionsinthesecountries.
Theworkofqualityassuranceagenciesoutsidethecountrytheyarebasedinismostlyonthebasisofvoluntaryassignmentbyhighereducationinstitutions;thisdoesnotimplyanyofficialrecognitionorendorsement.
13Inthecontextoftheself-evaluationprocess,46qualityas-suranceagenciestookpartinasurvey.
Thechartonpage19showstherelevanceattributedtodifferentpossiblemoti-vationsforbeingregisteredorapplyingforinclusionontheRegister.
Themostoftenquotedreasonistoimprovetheagency'sinternationalreputation,i.
e.
togainabetterstandinginre-lationwithitsinternationalpartnersthroughdemonstrating(publicly)thattheyhaveproventheirsubstantialcompliancewiththeESGinarobustandreliableprocess.
Thisisfollowedbythedesiretoimprovetheirreputationnationally,tofulfiltheexpectationsofgovernmentsorsta-keholders,andtofacilitatetherecognitionofinstitutionsorprogrammesreviewedbytheagency.
Thesethreeareconsi-dered,virtuallyequally,"ratherrelevant"onaverage.
InformationforApplicantsTheGuideforApplicantssummarisesallrelevantrequire-mentsandcriteriaforinclusionontheRegister.
Thisimpor-tantinformationtoolwasfirstpublishedin2008.
ApplicantsareregularlysurveyedontheusefulnessandcontentsoftheGuide.
Takingthisfeedbackintoconsideration,theGuideforApplicantsisupdatedorrevised.
ThenewRecommendationsforExternalReviewswillbepartoffutureversionsoftheGuideforApplicants.
Allinformationontheapplicationprocessisalsoavailableonthewebsite,alongsidealistoffrequentlyaskedquestions.
Theseareup-datedandrevisedwhennecessary.
NumerousapplicantshavebeenincontactwiththeEQARSecretariat,whichhasprovidedadditionaladvicewhereneeded.
SummaryReportoftheFirstRegisterCommitteeInNovember2010,theEQARRegisterCommitteepublishedaSummaryReport,givingacomprehensiveaccountofitscriteriaandproceduresandthedecision-makingduringitsCriteriaandapplicationprocessInclusiononEQARisopentoallqualityassuranceagenciesthatsubstantiallycomplywiththeEuro-peanStandardsandGuidelinesforQualityAssu-rance(ESG).
Thishastobeevidencedthroughanexternalreviewbyateamofindependentexperts.
TheRegisterCommitteemakesitsdecisionbasedontheexternalreviewreport,theapplicant'sself-evaluationreportandfurtherdocumentationwhe-reappropriate.
Rejectedapplicantshavethepossi-bilitytofileanappealonproceduralgroundsorincaseofperversityofjudgement.
FurtherinformationontheapplicationprocessandrequirementsfortheexternalreviewprocessisavailablefromtheEQARwebsiteandintheGuideforApplicants.
14firsttwo-yearmandate.
Thereportfollowedupthe"reportonthefirsttwoapplicationrounds"publishedinOctober2009.
TheSummaryReportgivesacomprehensiveaccountofthedecision-makingprocessoftheRegisterCommittee.
BasedontheapplicationsthatwereconsideredbetweenOctober2008andMay2010,itincludestheRegisterCommittee'sob-servationsonapplying,theProceduresforApplicationsandtheEuropeanStandardsandGuidelines(ESG)initsdecision-making.
Asausefulreferenceforfutureapplicantsandallthoseinvol-vedintheexternalreviewofqualityassuranceagencies,thereportintroducesRecommendationsforExternalReviews(seeAnnex6).
TheRecommendationsaimtofurtherpromoteclearandcomprehensiveexternalreviewreportsthatserveasarobustbasisfortheRegisterCommittee'sdecisions.
TheRecommendationsaddresstheneedofexternalreviewre-portstoprovidesufficientreliableevidenceoftheagency'scompliancewiththeESGinitsrelevantactivities.
HowtheRegisterisUsedinNationalLegislationBytheendof2010,fourcountrieshadincludedareferencetoregistrationonEQARintheirnationallegislationforvari-ouspurposes.
Thefollowinglistsummarisestheexamples:Denmark:ErasmusMundusjointprogrammesofferedbyDanishandforeigninstitutionsincooperationdonotrequireaccredita-tionbytheDanishnationalqualityassuranceagencyiftheyareaccreditedbyanyEQAR-registeredagency.
DanishinstitutionsmayonlyissueDanishdiplomasforpro-grammesofferedabroadiftheseprogrammesareaccreditedeitherbythenationalDanishagencyoran"interna-tionallyrecognised"agency.
EQAR-registeredagenciesareautomaticallyconsidered"internationallyrecognised";otheragencieshavetoprovethisinanindividualprocedure.
Germany:Highereducationinstitutions(HEIs)inGermanycanturntoseveralQAagenciesthatareaccreditedbyanationalregu-latorybody,theGermanAccreditationCouncil,forperiodicaccreditationoftheirstudyprogrammesoratsystemlevel.
IndividualdecisionsofotheragenciescanberatifiedbytheCouncil,forinstanceaccreditationsofajointprogrammebetweenaGermanandaforeigninstitution,ifthatagencyisregisteredonEQARorafullmemberofENQA.
Lithuania:LithuanianHEIsaresubjecttoaccreditationatinstitutionalandprogrammelevel.
WhileHEIscanoptforanexternalreviewconductedbyanyEQAR-registeredQAagency,theaccreditationdecisionremainsresponsibilityofthenationalQAagency.
Romania:AllHEIsinRomaniaaresubjectto(initial)accreditationbythenationalQAagency,ARACIS.
OncetheHEIisaccrediteditisobligedtoundergoperiodicexternalevaluations.
Fortheseevaluations,HEIscanchoosefreelyfromamongsttheregisteredagencies.
InRomaniaandDenmark,thenationalqualityassuranceagenciesarerequiredbylawtoseekregistrationonEQAR.
Inadditiontotheseexamplestwonationalgovernmentshave15madefirmproposals(totheresponsibleparliaments)forareferencetoEQARintheirnationallegislation:Austria:TheAustriangovernmenthasproposedtore-organisetheexternalqualityassurancesystemforhighereducation.
Inthenewsystem,publicuniversitiesaswellasuniversitycol-leges,afterhavingbeenaccreditedfortwelveyears,wouldbeobligedtoundergoregularinstitutionalauditsbytheAus-triannationalQAagencyoranyotheragencythatisincludedonEQAR.
Liechtenstein:Beingasmallcountry,Liechtensteinhasdecidednottoesta-blishitsownnationalagencyforonlyoneinstitution.
Instead,theministryofhighereducationwilllicense(foreign)qualityassuranceagenciestocarryout(periodic)accreditation.
Theministryhasannouncedthatitwilladoptabye-lawlicensingallEQAR-registeredagencies.
EuropeanStandardsandGuidelines(ESG)TheESGwereadoptedbyEuropeanministersofhig-hereducationin2005asasetofcommonprinciplesandreferencepointsforinternalandexternalquali-tyassuranceofhighereducation.
TheESGcomprisethreepartsaddressing:1.
Internalqualityassurance2.
Externalqualityassurance(addressingtheprocess)3.
Externalqualityassuranceagencies(addressingorganisationalaspects)ThelattertwoaredirectlyrelevantforinclusiononEQAR.
Theconceptof"substantialcompliance"underpinstheunderstandingthattheESGarenotachecklist,butasetofagreedprinciplesandreferencepointsforqualityassurance.
Therearedifferentwaysinwhichanagencycanadheretothevariousprinciples.
Thejudgementastowhetheranagencycompliessubs-tantiallywiththeESGisthereforenotamechanicalprocess,buteachcaseisconsideredholistically.
16(HenningDetleff,BUSINESSEUROPE)ThereistheneedtofurthertheprocessofcreatingacommonareaofEuropeanQA,whichpossiblycouldbeoneofEQAR'stasks.
"17ExternalEvaluationofEQARWhenmandatingtheE4GrouptoestablishEQAR,EuropeanministersaskedtheE4organisations"toensurethataftertwoyearsofoperation,theregisterisevaluatedexternally,takingaccountoftheviewsofallstakeholders".
(LondonCommuniqué2007)TheagreedTermsofReferencespecifythreemainquestionsfortheevaluation:1.
AretheorganisationalstructuresandmethodsofEQARfitforpurposeinthelightoftheagreedobjectivesHavetheyfunctionedeffectivelyandefficientlyinpractice2.
WhathasbeentheinitialimpactofEQARIsitinlinewiththedesiredgoals3.
WhatimprovementsaredesirableHowmighttheorga-nisationdevelopandactfurtherwithaviewtobestachievingitsmissionandobjectivesSteeringGroupConsistentwiththeprinciplesgenerallyacceptedforex-ternalreviewsofqualityassuranceagencies,asafirststepEQARidentifiedasuitableindependentcoordinatorfortheevaluation,which,inturn,willappointtheEvaluationPanel.
FollowingupinitialdiscussionsatthemeetinginStockholm(September2009),theEQARGeneralAssemblyof19Febru-ary2010(Madrid)agreedthattheevaluationshouldbecoor-dinatedbyaSteeringGroupworkingundertheauspicesandwiththesupportoftheCouncilforHigherEducationAccre-ditation(CHEA,USA).
CHEAacceptedtheinvitation.
EQARmemberswereinvitedtosuggestsuitableindividualstoserveontheSteeringGroup.
TheEQARExecutiveBoardappointedtheSteeringGroupbasedontheseproposals.
TheSteeringGroupincludes:/JudithEaton,PresidentofCHEA(Chair)/NormanSharp,formerDirectoroftheQualityAssuranceAgencyScotland,asEuropeanqualityassuranceexpert/JanLevy,formerDirectorGeneraloftheNorwegianMinistryofHigherEducation,ashighereducationpolicyexpertwithaEuropeangovernmentalbackground/MartinaVukasovic,DirectoroftheCentreforEducationPolicy,Belgrade,ashighereducationpolicyexpertwithaEuropeanstakeholderbackground.
TheSteeringGroupfirstmeton8October2010andalsovi-sitedtheEQARoffices.
RegisterCommittee,Paris(November)18TermsofReferenceTheTermsofReferencewereagreedbetweenEQARandtheSteeringGroupbasedontheinitialplansendorsedbytheGeneralAssemblyFebruary2010.
EQARmemberswereconsultedonthefinaldraftTermsofReference,beforetheExecutiveBoardfinallyagreedtheTermsofReferencewiththeSteeringGroup.
Self-EvaluationProcessASelf-EvaluationGroup(SEG)hasbeencoordinatingEQAR'sself-evaluationprocess.
Itiscomposedofthefollowingin-dividuals:/LucienBollaert(RegisterCommittee,ChairoftheSEG)/AndreaBlttler(ExecutiveBoard)/DorteKristoffersen(RegisterCommittee)/HelleOtte(Denmark,ObserverontheRegisterCommittee)/LesleyWilson(ExecutiveBoard)/ColinTück(Director)ThetaskoftheSEGistodraftaSelf-EvaluationReportandtoconsultwithallEQARbodiesonthereport.
InpreparingtheReport,theSEGdrewuponthefeedbackregularlygatheredfromapplicants,oninternalreflectionsoftheRegisterCom-mitteeandExecutiveBoardaswellasitsownanalyticalre-flections.
Furthermore,theSEGobtainedfeedbackontheworkingsofEQARfromfoursources:InterviewsAsampleofEuropeangovernments(EQARmembersaswellasnon-members)andstakeholderorganisationsrepresen-tedintheBolognaFollow-UpGroupwasinterviewed.
Anexternalexpert,CorneliaRacké,wascommissionedtocon-ducttheinterviews.
QualityAssuranceAgencySurveySteeringGroup,EQARoffices(October)19QualityAssuranceAgencySurveyFeedbackfromqualityassuranceagencieswasgatheredinasurveysenttoallagenciesinEQAR'scontactdatabase.
WebsiteVisitorsSurveyAshort,generalsurveywaspublishedontheEQARwebsiteforaperiodof40days.
PublicCallforCommentAllinterestedpartieswereinvitedtosubmitmoreelaboratewrittencommentsinresponsetoaPublicCallforComment.
TheSteeringGroupwillappointtheEvaluationPanelinJanuary2011.
ThefinalSelf-EvaluationReportwillbesub-mittedtotheEvaluationPanelbytheendofMarch2011.
ThePanelwillconductasitevisitandinterviewsinMay2011.
Afterwards,thePanelwillprepareanexternalevaluationreport.
Thisreportwillbepublishedinearly2012.
MotivationsforqualityassuranceagenciestoberegisteredImprovereputationinternationallyFacilitate(international)recognitionofHEis/programmesaccredited/evaluated/Fulfilexpectationsofgovernment(s)and/orstakeholdersImprovereputationnationallyEnhancepossibilitiestoaccredit/evaluate/auditHEIs/abroad0%20%40%60%80%100%notrelevantatallnotparticularlyrelevantratherrelevantveryrelevant20Inthelongrun,EQARwillonlyworkifitiscarriedbyalargenumberofcountries.
Wenowhavethemajorityonboard,whichisgood,butwearestillfarfromcoveringtheentireEHEA"(PeterGreisler,FederalMinistryofEducationandResearch,Germany)21CommunicationandPRWebsiteThewebsiteisEQAR'smaincommunicationtool.
Itisupdatedonaregularbasiswithnewsitems,suchaspressreleasesfromEQAR,informationaboutnewpublicationsandshortsummariesofoutcomesoftheGeneralAssemblyandRegis-terCommitteemeetings.
InthecontextoftheSelfEvaluationofEQARawebsitevisitorssurveywaslaunchedfrom11October2010until30Novem-ber2010.
Thetotalnumberofcompletedsurveysamountedto70.
Eventhoughtheresponseratewasmoderate,itgaveagoodindicationastowhovisitstheEQARwebsiteandforwhatreason.
MostvisitorswereQAAstaff/representatives,studentoraca-demicstaff(eachapproximately20%).
ThemainreasonsforpeoplevisitingtheEQARwebsitewereresearch,viewingtheregisteredagenciesandlearningmoreaboutEQARingene-ral(eachapproximately20%).
Whilestudentsandacademicstaffvisitedthewebsitemainlyforresearch,theQAAvisi-tors'mainreasonwastoviewtheregisteredagencies.
Mostvisitorsfoundwhattheywantedandhadaratherfavourableopinionofthewebsite.
GeneralAssembly,Madrid(February)22Websitevisitors'overallimpressionTheEQARwebsitehasattractedanincreasingnumberofvisitorsthroughouttheyear,withanaverageofca.
6000visitspermonthin2010(ca.
2500visitspermonthin2008,ca.
5000visitspermonthin2009).
ThisindicatesthatvariousmeasurestakenbyEQARanditsmemberstopromotetheorganisationfurtheramongtherelevanthighereducationstakeholdershavebeensuccessful.
ThesitelooksprofessionalItiseasytomovearoundIcanfindinformationeasilyThedesignisvisuallypleasing0%20%40%60%80%StronglydisagreeDisagreeNeutralAgreeStronglyAgree100%23PublicationsEQARpublisheditsAnnualReport2009justintimefordis-tributiontoministersattheBolognaProcessAnniversaryConferenceinBudapestandViennainMarch2010.
EachmemberofEQAR,aswellasnationalaffiliatesofEQAR'sstakeholdermembersandotherpartnerorganisations,receivedapapercopyoftheAnnualReport.
TheSummaryReportoftheFirstRegisterCommitteewaspublishedinNovember2010.
Thereportprovidesacompre-hensiveaccountofthecriteria,proceduresandthedecision-makingoftheRegisterCommitteeduringitstwo-yearman-date.
Thereportcanbedownloadedfromthewebsiteandpapercopiesweredistributedonseveraloccasions.
TheEQARleaflet,whichgivesbasicinformationonEQAR'smissionandfunctioning,hasprovenasuccessfulcommuni-cationtoolandisbeingusedtoprovideeasyunderstandableinformationonEQARtolargeraudiences.
RepresentationandRelationwithPartnersEQARwasrepresentedinallmajorEuropeaneventsconcer-ningqualityassuranceinhighereducation,bymembersofitsstatutorybodiesortheSecretariat.
TheseoccasionshavebeenusedtopromoteEQAR'sworkandprovideinformationtopotentialapplicantsandusers.
InJanuary2010,EQARorganisedanOfficeOpeningandNewYearReceptionforitsBrussels-basedpartners.
About40peopleworkingindifferenthighereducationorganisationsinBrusselsattendedtheevent.
AtthefifthEuropeanQualityAssuranceForum(Lyon2010)EQARorganisedastandattheForumCafé.
ThroughouttheyearEQARreceivedanumberofvisitors(researchers,stakeholderorganisations,QAagenciesandgovernmentofficials)interestedinEQARanditsworkings.
EQAROfficeOpeningandNewYearReception(January)EuropeanQualityAssuranceForum,Lyon(November)24TheregistrationofouragencyonEQARwillcontributetoconsolidateitspositionasanactiveparticipantofthehighereducationQAlandscape.
"(TeresaSánchezChaparro,EngineeringDegreeCommission(CTI))25StaffHavingservedasActingDirectorpreviously,ColinTückwasappointedDirectorofEQARasfrom1January2010.
Thepart-timecontractwithAnneliesTraas(ExecutiveOfficer)wasincreasedto60percentasfrom10June2010.
TheSe-cretariatnowcomprises1,6full-timeequivalent(FTE)staff.
Accounts2010EQARreliesonadiversifiedfundingbase,includingannualcontributionsfromitsmembers(governmentsandEuropeanstakeholderorganisations),applicationandlistingfeespaidbyqualityassuranceagencies,aswellasstart-upfundingprovidedbytheEuropeanCommission.
Thefinancialyear2010endedwithasurplusofEUR690,59.
2010wasthelastyearinwhichEQARreceivedastart-upgrantbytheEuropeanComission.
OrganisationandFinancesStatutoryBodiesAttheGeneralAssemblyof19February2010,EQARmem-berselectedasecondExecutiveBoardforatwo-yearman-datecommencingon1March2010:/AndreasOrphanides(President),EURASHE(re-elected)/EmmiHelle(Vice-President),ENQA(re-elected)/LesleyWilson(Vice-President),EUA(re-elected)/AndreaBlttler(Treasurer),ESUThefunctionsofPresident,Vice-PresidentandTreasurerro-tateannuallyamongsttheExecutiveBoardmembers.
AnewRegisterCommitteewasapprovedbytheGeneralAs-semblyforatwo-yearmandatestartingon1July2010.
KjellFrnsdal,JudgeoftheGulatingCourtofAppealinBer-gen,Norway,succeededMrJusticeBryanMcMahonastheChairoftheRegisterCommittee.
GertieDeFraeyeandMindaugasMisiunaswerenewlynomi-natedtotheRegisterCommittee.
TheothereightmembersalreadyservedontheRegisterCommitteeduringtheprevi-ousmandateandwerere-nominated.
ThefullcompositionofEQAR'sstatutorybodiesisavailableinAnnex4.
-JointInformalMeeting,Barcelona(June)AuditedAccounts2010AssetsLiabilitiesandEquityFixedassets147,66Ownfunds162214,66Guarantees147,66Profit/losspreviousyears81524.
07Liquidassets182981,01Resultper31/12/2010690,59Receivablesupto1year6195,25Reserves80000,00Cash160760,70Payables20914,01Adjustmentaccounts16025,06Payblesupto1year19136,24Adjustmentaccounts1777,77Total183128,67Total183128,67BalanceSheet(inEUR)2627RevenueExpenditureMembershipfees174500,00Travelandsubsistence76256,91Application/listingfees26204,19Officeandadministration40512,19EuropeanComissiongrant49955,00Staff106259,85Otherincome4613,54Othercosts31553,19Total255272,73Total254582,14Result(surplus)690,59ProfitandLossAccount(inEUR)28Annexes1.
MissionandValuesEQAR'smissionistofurtherthedevelopmentoftheEuro-peanHigherEducationAreabyincreasingtransparencyofqualityassurance,andthusenhancingtrustandconfidenceinEuropeanhighereducation.
EQARseekstoprovideclearreliableinformationonqualityassuranceprovisioninEurope,thusimprovingtrustamongagencies.
EQARseekstofacilitatethemutualacceptanceofqualityas-surancedecisionsandtoimprovetrustamonghigheredu-cationinstitutions,thuspromotingmobilityandrecognition.
EQARseekstoreduceopportunitiesfor"accreditationmills"togaincredibilityinEurope,thusfurtherenhancingtheconfidenceofstudents,institutions,thelabourmarketandsocietymoregenerallyinthequalityofhighereducationpro-visioninEurope.
ToachieveitsmissionEQARmanagesaregisterofqualityassuranceagenciesoperatinginEuropethatsubstantiallycomplywiththeEuropeanStandardsandGuidelinesforQualityAssurance(ESG).
EQARrecognisesthediversityofapproachestoexternalqualityassuranceandisthereforeopentoallagencies,whe-theroperatingatprogrammeorinstitutionallevel,whetherprovidingaccreditation,evaluationorauditservices.
EQARiscommittedtotheprincipleonwhichtheESGarebased:externalqualityassuranceshouldrecognisethecentralresponsibilityofhighereducationinstitutionsforqualitydevelopmentandshouldbecarriedoutbyindepen-dentqualityassuranceagenciesinatransparent,objectiveandresponsiblemanner,involvingtheirstakeholdersandleadingtosubstantiatedresultsbasedonwell-definedpro-ceduresandcriteria.
EQARactsindependentlyfromotherorganisationsandiscommittedtotakingproportionate,consistent,fairandob-jectivedecisions.
EQARwillmaketransparentitsmodeofoperationanditsprocedureswhileensuringnecessaryconfidentiality.
EQARiscommittedtocontinuouslyimprovingthequalityofitswork.
(adoptedbytheEQARGeneralAssemblyon25June2008inSarajevo)292.
OverviewofEQAR'sstructureThefoundingoftheEuropeanQualityAssuranceRegisterforHigherEducation(EQAR)asanew,independentinter-nationalnon-profitassociationinMarch2008concludedalongphaseofconceptualandpreparatoryworkbytheE4Group,consistingofENQA,ESU,EUAandEURASHE.
TheE4GroupdrewupanoperationalmodelforaEuropeanregisterofqualityassuranceagenciesinhighereducationintherun-uptotheBolognaProcessfollow-upconferenceheldinMay2007inLondon.
There,theministersrespon-sibleforhighereducationinthe46BolognaProcesscoun-triesmandatedtheE4organisationstosetupaEuropeanregisterofqualityassuranceagencies.
EQAR'sstructurewasdevelopedbasedonthepremisethatthekeystakeholdersinhighereducationjointlybearthemainresponsibilitytoestablishEQARandtoensureitsoperation,asreflectedinthemandategiventotheE4Groupbyministers.
Atthesametime,itwasrecognisedthatEu-ropeangovernmentsbeartheresponsibilityforEurope'shighereducationsystemsasawholeandthusneededtobeinvolvedinordertoenhanceoverallaccountability.
TheE4Groupdevelopedastructurefeaturingdifferentia-tedrolesforgovernmentsandstakeholders,andseveralchecksandbalances(seeFigurebelow).
Europeangovern-mentsareinvitedtobecomeinvolvedinthegovernanceoftheEQARassociationandasGovernmentalMembers.
GeneralAssemblyGovernmentalMembersEHEAGovernmentsSocialPartnersBEandEIFoundingMembersE4GroupExecutiveBoard:4members(electedonproposaloftheE4)Secretariat:Director+ExecutiveOfficerAppealsCommittee3membersRegisterCommittee11membersintheirindividualcapacity5governmentalobserversENQAEUAEURASHEESUBUSINESSEUROPEEducationInternationalApprovalbasedonnominationsElectionFigure:StructureofEQAR30TheGeneralAssembly,comprisedofallmembers,isthesupremedecision-makingbodyofEQAR.
Itdecidesonthebudget,approvestheaccounts,electstheExecutiveBoardandAppealsCommittee,approvestheRegisterCommitteeanddiscussesanymattersofmajorimportancefortheAs-sociationasawhole.
TheEuropeanCommission,theBolognaSecretariat,theCouncilofEuropeandUNESCO-CEPESparticipateinitsmeetingsasobservers.
ThevotingsystemoftheGeneralAssemblyensuresthatmostdecisionsrequireamajorityofboththeGovernmentalMembersandtheNon-GovernmentalMembers(i.
e.
,Foun-dingandSocialPartnerMembers).
TheExecutiveBoardisinchargeofthemanagementofEQARasanassociation,includingadministrativeandfinan-cialmattersandstrategiccoordination.
TheExecutiveBoardcomprisesoffivemembers:onefromeachFoundingMemberandtheChairoftheRegisterCom-mitteeasanexofficiomemberwithoutvotingrights.
ThefunctionsofPresident,twoVice-PresidentsandTrea-surerrotateannuallyamongsttheBoard'svotingmembers.
TheRegisterCommitteehastheexclusiveresponsibilitytodecideonapplicationsforinclusionontheRegister.
Itexer-cisesthisresponsibilityindependently;itsdecisionsdonotrequireapprovalorratificationbyanotherbody.
RegisterCommitteeTheRegisterCommitteecompriseselevenmembers.
Tenindividualswithexpertiseinqualityassurancearenomi-natedbyENQA,ESU,EUA,EURASHE(2nomineeseach),BUSINESSEUROPEandEducationInternational(1nomi-neeeach).
Thechairiselectedbythenominatedmembersandco-optedontotheRegisterCommitteeasitseleventhmember.
TheRegisterCommitteemembersarenominatedasex-pertsactingintheirindividualcapacity,andnotasrepre-sentativesofthenominatingorganisations.
Nomineesmaynotcurrentlyholdarepresentativefunctionorbeastaffmemberofthenominatingorganisation.
FivegovernmentsarenominatedbytheBolognaFollow-UpGroup(BFUG)asobserversontheRegisterCommittee.
PossibleappealsagainstadecisionoftheRegisterCom-mitteewillbeconsideredanddecidedbytheAppealsCom-mittee,comprisingof3membersand3deputies.
TheyareelectedbytheGeneralAssemblyforamandateoffouryearsandmaynotserveonanyotherbodyofEQAR.
TheSecretariatisinchargeofthedailymanagementandoperationofEQAR.
Itsupportsallotherbodiesintheirwork,ensurestheinformationexchangebetweendifferentbodiesandservesascontactpointforexternalenquiries.
313.
ListofEQARmembersasof31/12/10FoundingMembers/ENQA,EuropeanAssociationforQualityAssuranceinHigherEducation/ESU,EuropeanStudents'Union(formerlyESIB)/EUA,EuropeanUniversityAssociation/EURASHE,EuropeanAssociationofInstitutionsinHigherEducationSocialPartnerMembers/BUSINESSEUROPE/EducationInternationalGovernmentalMembers/ArmeniaMinistryofEducationandScience/AustriaFederalMinistryofScienceandResearch/Belgium(Flemishcommunity)FlemishDepartmentofEducationandTraining/Belgium(French-speakingcommunity)Directiongénéraledel'EnseignementnonobligatoireetdelaRecherchescientifique/BosniaandHerzegovinaMinistryofCivilAffairs/BulgariaMinistryofEducationandScience/CyprusMinistryofEducationandCulture/DenmarkDanishUniversityandPropertyAgency/MinistryofScience,TechnologyandInnovation/EstoniaMinistryofEducationandResearch/FranceMinistryofHigherEducationandResearch/GeorgiaMinistryofEducationandScience/GermanyFederalMinistryofEducationandResearch/StandingConferenceoftheMinistersofEducationandCulturalAffairsoftheLnderintheFederalRepublicofGermany/HungaryMinistryofEducationandCulture/IrelandDepartmentofEducationandScience/PolandMinistryofScienceandHigherEducation/LiechtensteinOfficeofEducation/LuxembourgMinistryofCulture,HigherEducationandResearch/MaltaMinistryofEducation,EmploymentandtheFamily/theNetherlandsMinistryofEducation,CultureandScience/NorwayMinistryofEducationandResearch/PortugalMinistryofScience,TechnologyandHigherEducation/RomaniaMinistryofEducation,ResearchandYouth/Slovenia(joinedin2009)MinistryofHigherEducation,ResearchandTechnology/SpainMinistryofEducationandScience32/Switzerland(joinedin2009)StateSecretariatforEducationandResearch/UkraineMinistryofEducationandScience4.
CompositionofEQARbodiesRegisterCommitteeChair:/KjellFrnsdal(Bergen,Norway)–since1July2010JudgeoftheGulatingCourtofAppealinBergen,Norway/BryanMcMahon,(Dublin,Ireland)–until30June2010JudgeoftheHighCourtofIrelandVice-Chair:/LucienBollaert(Kortrijk,Belgium)MemberoftheExecutiveBoard,AccreditationOrganisationoftheNetherlandsandFlanders(NVAO)Members:/ChristophAnz(München,Germany)HeadofEducationPolicyUnit,BMWGroup/GintautasBraiunas(Vilnius,Lithuania)–untilJune2010ManagingDirector,VilniusCollegeofHigherEducation/GertieDeFraeye(Ghent,Belgium)–sinceJuly2010Masterstudentinlawandstudentrepresentativeandvice-chairofthecouncilforhighereducationintheFlemishEducationCouncil/HenrikToftJensen(Roskilde,Denmark)Formerrector,RoskildeUniversity/DáireKeogh(Dublin,Ireland)Vice-President,IrishFederationofUniversityTeachers(IFUT)/DorteKristoffersen(SanFrancisco,USA))VicePresidentforPolicyandResearchoftheAccreditationCommissionforCommunityandJuniorColleges(ACCJC)undertheWesternAssociationofSchoolsandColleges(WASC)/MindaugasMisiunas(Vilnius,Lithuania)–sinceJuly2010Director,Kaunokolegija(UniversityofAppliedSciences),VilniusCollegeofHigherEducation/JúlioPedrosa(Aveiro,Portugal)SeniorResearcher,Ciceco–CentreforResearchinCeramicsandCompositeMaterials/MalaSingh(MiltonKeynes,UnitedKingdom)ProfessorofInternationalHigherEducationPolicy,CentreforHigherEducationResearchandInformation,OpenUniversity/TanelSits(Tallinn,Estonia)EducationalPolicyOfficer,FederationofEstonianStudentUnions(EL)/ReginaWeber(Berlin,Germany)–untilJune2010FormermemberoftheExecutiveBoardoftheNationalUnionofStudentsinGermany(fzs)Observers:/Austria–untilJune2010/Estonia–untilJune2010/Ireland–untilJune2010/Portugal–untilJune2010/Denmark/CzechRepublic–sinceJuly2010/Greece–sinceJuly2010/Slovenia–sinceJuly2010/Turkey–sinceJuly201033ExecutiveBoardPresident:/AndreasOrphanides(Nicosia,Cyprus)Vice-President,EuropeanAssociationofInstitutionsinHigherEducation(EURASHE)(fromMarch2010,Vice-PresidentuntilMarch2010)/BrunoCarapinha(Lisbon,Portugal)FormermemberoftheExecutiveCommittee,EuropeanStudents'Union(ESU)(untilMarch2010)Vice-Presidents:/EmmiHelle(Helsinki,Finland)SecretaryGeneral,EuropeanAssociationforQualityAssuranceinHigherEducation(ENQA)/LesleyWilson(Brussels,Belgium)SecretaryGeneral,EuropeanUniversityAssociation(EUA)(fromMarch2010,treasureruntilMarch2010)Treasurer:/AndreaBlttler(Lucerne,Switzerland)MemberoftheExecutiveCommitteeoftheEuropeanStudentsUnion(ESU)(fromMarch2010)Ex-officio:/BryanMcMahon(Dublin,Ireland)ChairoftheEQARRegisterCommittee(untilJuly2010)/KjellFrnsdal(Bergen,Norway)ChairoftheEQARRegisterCommittee(fromJuly2010)AppealsCommitteeChair:/JürgenKohler(Greifswald,Germany)FormerChairoftheGermanAccreditationCouncilMembers:/OssiV.
Lindqvist(Kuopio,Finland)FormerChairoftheFinnishHigherEducationEvaluationCouncil(FINHEEC)/StephanNeetens(Brussels,Belgium)Lawyer,BrusselsOfficeofDLAPiperDeputychair:/ThierryMalan(Paris,France)FormerGeneralInspector,InspectorateforEducationandResearchDeputymembers:/GeriBonhof(Utrecht,theNetherlands)PresidentoftheExecutiveBoard,HogeschoolUtrecht–UniversityofAppliedSciences/IngeJonsson(Stockholm,Sweden)FormerRectorofStockholmUniversitySecretariatDirector:/ColinTückExecutiveOfficer:/AnneliesTraasName:Includedsince:Inclusionuntil:ACQUIN–Accreditation,CertificationandQualityAssuranceInstitute(Germany)15/4/200931/5/2011ACSUCYL–QualityAssuranceAgencyfortheUniversitySystemofCastillayLeón(Spain)18/11/201031/12/2014ACSUG–AgencyforQualityAssuranceintheGalicianUniversitySystem(Spain)18/11/201031/07/2014AGAE–AgencyforQualityAssuranceinHigherEducationandResearchofAndalucía(Spain)7/10/200931/1/2014AHPGS–AccreditationAgencyforStudyProgrammesinHealthandSocialSciencesAHPGS(Germany)7/10/200931/3/2014ANECA–NationalAgencyforQualityAssessmentandAccreditationofSpain5/12/200830/6/2012AQA–AustrianAgencyforQualityAssurance7/10/200930/11/2012AQAS-AgencyforQualityAssurancethroughAccreditationofStudyProgrammes(Germany)25/05/201028/02/2012345.
RegisteredQualityAssuranceAgencies–asof31December2010–Thefollowingagencieswereincludedontheregisterasof31/12/2010.
Agenciesareincludedforfiveyearscountingfromthedateoftheirexternalreview,thedurationofinclusionisindicatedinthetableforeachagency.
FurtherinformationontheseagenciesandtheexternalreviewreportsonwhichEQAR'sdecisionarebasedcanbeobtainedfrom:http://www.
eqar.
eu/register.
htmlAQU–AgencyforQualityAssuranceintheCatalanUniversitySystem(Spain)5/12/200831/8/2012ARACIS–RomanianAgencyforQualityAssuranceinHigherEducation7/10/200931/3/2014ASIIN–AkkreditierungsagenturfürStudiengngederIngenieur-wissenschaften,derInformatik,derMathematikundderNaturwissenschaften(Germany)15/4/200931/5/2011CTI–EngineeringDegreeCommission(France)18/11/201030/04/2014evalag–EvaluationAgencyBaden-Württemberg(Germany)25/05/201030/09/2014FIBAA–FoundationforInternationalBusinessAdministrationAccreditation(Germany)15/4/200929/2/2012FINHEEC-FinnishHigherEducationEvaluationCouncil(KKA)18/11/201031/07/2015HETAC–HigherEducationandTrainingAwardsCouncil(Ireland)7/10/200930/9/2011IUQB–IrishUniversitiesQualityBoard7/10/200930/9/2013NEAA–NationalEvaluationandAccreditationAgency(Bulgaria)7/10/200931/7/2013NVAO–AccreditationOrganizationofTheNetherlandsandFlanders5/12/200830/9/20123536PKA–StateAccreditationCommission(Poland)15/4/200931/12/2013TheAccreditationInstitution(Denmark)18/11/201031/08/2015VLHORA–FlemishCouncilofUniversityColleges(Belgium)15/4/200931/10/2013VLIR-QAU–FlemishInteruniversityCouncil,QualityAssuranceUnit(Belgium)7/10/200931/5/2014ZEvA–CentralEvaluationandAccreditationAgency(Germany)15/4/200931/5/20116.
RecommendationsforExternalReviews(September2010)Thefollowingrecommendationshavebeendrawnfrom'goodpractice'evidentintheapplicationsconsideredbytheRegis-terCommittee.
Theserecommendationsaimtobeusefultoallthoseinvolvedintheexternalreviewofqualityassuranceagencies,andtheRegisterCommitteeinvitesthemtotaketheserecommendationsintoaccount.
TherecommendationsexpresswhattheRegisterCommit-teehasconsideredhelpfulinmakingajudgementonanagency'scompliancewiththeEuropeanStandardsandGui-delines(ESG).
Theiraimistopromotethedevelopmentofclearandcomprehensiveexternalreviewreportsthatformareliablebasisforfairandconsistentdecision-makingonapplications.
Therecommendationsdonotaimtobeexhaustive.
Externalreviewsofqualityassuranceagenciesfrequentlyhaveaddi-tional,otherpurposesthanassessingcompliancewiththeESGandservingasabasisforinclusiononEQAR,andtheseadditionalpurposesmayrequireotherfeatures.
Therecommendationsshouldbeseenasgoodpracticewhichmightrequireadaptationdependingontheprofileandcontextoftheindividualagencyunderreview.
Theyshouldnotnarrowtheroomfordifferentapproachesandmethodo-logiestogiveeffecttotheESG.
1.
Whilethereviewmighthavevariouspurposes,itshouldbeclearthatevaluatingtheextenttowhichtheagencycomplieswiththeESGisoneofthereview'spurposes.
TheESGshouldbeclearlymentionedasareferencepointofthereview.
372.
WhereanagencyalsoperformsactivitiesthatmightnotbeconsideredexternalqualityassuranceinthesenseoftheESG,thisshouldbepointedoutinthereviewreport.
Inordertoenhancetransparencythereviewreportshouldspecifyallactivitieswhichwerenotconsidered"ESG-relevant"bythepanelandthusweredisregardedinthereview.
3.
Whereanagencyoperatesinseveralcountries,thereviewreportshouldnormallyaddresstheagency'sactivitiesinallcountries,andnotbelimitedtoits"home"country.
Forthesakeofclaritythereviewreportshouldspecifywhichactivi-tiesinwhichcountriesthepaneltookintoaccount,andifanyweredisregardedforspecificreasons.
4.
Thereviewreportshouldexplicitlyaddressallstandardsofparts2and3oftheESG.
Itbenefitsreadabilityandcom-prehensibilityifthereportcontainsforeachstandard:/Asummaryoftheevidencereviewed/Aweighinganalysisoftheagencies'activitiesinthelightofthestandard/Anarguedconclusionastotheagency'ssubstantialcompliancewiththestandardForthosestandardsthatrefertoactivitiesratherthanorga-nisationalaspects(ESG2.
1to2.
7andESG3.
7),thereportshouldaddresseachactivity/qualityassuranceschemese-parately.
5.
IfanagencyisalreadyregisteredonEQAR,itshoulden-surethatthereviewpanelisinformedofthemattersflaggedintheacceptanceletter.
Theseshouldbeaddressedinthereviewreport.
Theserecommendationsshouldbeconsideredinconjunc-tionwithandinadditiontothemandatoryrequirementsforexternalreviews,assetoutintheProceduresforApplica-tions:/Thereviewhastobecoordinatedbyanorganisationthatisindependentoftheapplicant.
Thecoordinatorhastheresponsibilitytoappointanindependentreviewpa-nel.
(seeArt.
5)/Thereviewpanelhastoincludeatleastfourpersonswhopossesssufficientknowledge,experienceandexpertise.
Thepanelhastoincludeatleastoneacademicstaffmem-ber,onestudentandoneinternationalmember.
(seeArt.
6)/Theself-evaluationreporthastobeacriticalself-reflec-tionontheapplicant'scompliancewiththeESG.
(seeArt.
7)/Thereviewreporthastobeagreedbyallpanelmem-bers.
IthastoprovidesufficientevidenceforsubstantialcompliancewiththeESG.
(seeArt.
8)Referencesforfurtherinformation:/GuideforApplicants(Version2.
1ofJanuary2010)http://www.
eqar.
eu/fileadmin/documents/EQAR_GuideForApplicants_current-version.
pdf/ProceduresforApplications(adopted6August2008)http://www.
eqar.
eu/fileadmin/documents/eqar/official/RC_01_1_ProceduresForApplications_v1_0.
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