Set Up Email Notification Redirects forYour Team
Currently, the Microsoft Dynamics CRM Onl ineTeam sends emai l notifications totheadministrative users of the Organization.Some customerswant to have additional memberswho are internal and external to theirorganizations receivethese notifications. This documentoutl ines thesteps thata CRM Onl ineorExchange/ITadministratorcan taketoautomatical lyredirect these notification emai l messages on a real-time basis to additional recipients.Goal
Enable Customers (OrganizationsystemAdministrators) to automatical ly redirect emai lnotifications from Microsoft Dynamics CRM Onl ine(crmoln@microsoft.com) to additionalrecipients, such as:
1. Individual(s)who is nota userof theCRM Onl ineOrganization, such as the Partnerof
Record
2. Individual(s),both internal and external tothe customer’s company(domain)
Al l redirectemai lswi l l retaintheoriginal sendercontext,which is Microsoft DynamicsCRMOnl ine(crmoln@microsoft.com) in this case.
You can do automatic redirection of emai l notifications in Exchange Server2007 and above bysetting uptransport rules.This is forusers on:
1. Exchange ServerOn-Premise deployment
2. Office 365–Exchange Onl ine service and
3. Hybrid Deployment:Microsoft Exchange Serveron-premises and Microsoft Office 365
Subscription with Exchange Onl ine
*The set of instructions that follow for each of these classes of deployments are based on publicallyavailable Microsoft Product guidelines.
*Thedesignated Exchange or System Admin on the customer’s deployment is the person who mustcomplete these instructions.
4. Emai l deployments other than Microsoft Exchange
Microsoft Exchange Server On-Premisesdeployment
Applicable for:Microsoft Exchange Server 2007 and above
Requires:Exchange Administrator-level Permissions
Act 1:Create a distribution group
Act 2:Create external contacts in Exchange
Act3:Add members tothedistribution l ist
Act 4:Create a redirect transport rule
Act 1:Create a distribution groupusing Exchange Management Console(EMC)on Exchange2007 and above Hub server
The purposeof creating a distribution group is to havea containerwhich includes thesetofemai l addresses,who areto bethe recipients of the emai l notification from the auto-redirecttransport rule.Microsoft Dynamics CRM Onl ine rel ies on the designated system administratorandInitial Useremai l addresses,asassigned bythecustomerwithin CRM.Theyaretheoriginalrecipientsof al l emai l notification from CRM Onl ine.
Refer to:Create a Distribution Group
Note:ITAdministrators often use Identity Lifecycle Manager 2007(ILM 2007) for provisioningusers,contacts,and mai lboxes in enterprise Active Directory and Exchange platforms.Identitymanagement tools such as ILM 2007 and Forefront IdentityManager2010(FIM 2010)need to be Global Address Lists (GALs) synchronized with Exchange environments, to enablecreating distribution groupand adding members fromtheGALto it.When such a synchronizedimplementation exists,you can useILM 2007or FIM 2010 instead of Exchange ManagementConsole.
Refer to:Exchange Provisioning using ILM 2007 and FIM 2010
Create the distribution group
1. Open EMC.
2. Navigate toRecipient Configuration>Distribution Group>New Distribution Group.
3. Fol lowthe New Distribution Group wizard,as i l lustrated:
4. Cl ick Next.
5. For Group type, select Distribution.
6. Cl ick Next.
7. Cl ickNew.
8. Cl ick Finish.
The distribution group“CRM Onl ine notifications” is created.
Act 2:Create mail contacts
Mai l contacts are mai l-enabled Active Directoryobjects that contain information about peopleororganizations thatexistoutsideyour Exchangeorganization. Each mai l contact has anexternal e-mai l address.
Mai l contacts are created corresponding to the external contacts so that these areviewable inthe Exchange Global Address List (GAL).This wi l l eventual ly al lowthe external contact to beadded tothe distribution group to receivethe notifications.
Refer to:Create a Mail Contact
Create Mail contacts
1. Open EMC.
2. Navigate to Recipient Configuration>Mail Contact>New Mail Contact.
3. Fol lowthe New Mai l Contactwizard,as i l lustrated:
4. Cl ick Next.
5. Enter the external/target address of the contact.
6. Cl ickOK.
酷锐云是一家2019年开业的国人主机商家,商家为企业运营,主要销售主VPS服务器,提供挂机宝和云服务器,机房有美国CERA、中国香港安畅和电信,CERA为CN2 GIA线路,提供单机10G+天机盾防御,提供美国原生IP,支持媒体流解锁,商家的套餐价格非常美丽,CERA机房月付20元起,香港安畅机房10M带宽月付25元,有需要的朋友可以入手试试。酷锐云自开业以来一直有着良好的产品稳定性及服务态度,支...
稳爱云(www.wenaiyun.com)是创建于2021年的国人IDC商家,主要目前要出售香港VPS、香港独立服务器、美国高防VPS、美国CERA VPS 等目前在售VPS线路有三网CN2、CN2 GIA,该公司旗下产品均采用KVM虚拟化架构。机房采用业内口碑最好香港沙田机房,稳定,好用,数据安全。线路采用三网(电信,联通,移动)回程电信cn2、cn2 gia优质网络,延迟低,速度快。自行封装的...
paypal贝宝可撸$10的代金券!这两天paypal出了活动,本次并没有其他的限制,只要注册国区的paypal,使用国内的手机号和62开头的银联卡,就可以获得10美元的代金券,这个代金券购买产品需要大于10.1美元,站长给大家推荐几个方式,可以白嫖一年的VPS,有需要的朋友可以看看比较简单。PayPal送10美元活动:点击直达活动sfz与绑定卡的号码可以重复用 注册的邮箱,手机号与绑的银联卡必须...