steptightvnc
tightvnc 时间:2021-01-06 阅读:()
Novellwww.
novell.
comnovdocx(en)23March2009AUTHORIZEDDOCUMENTATIONNovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsZENworksLinuxManagement7.
2IR2August22,2008FREQUENTLYASKEDQUESTIONS(FAQ)novdocx(en)23March2009LegalNoticesNovell,Inc.
makesnorepresentationsorwarrantieswithrespecttothecontentsoruseofthisdocumentation,andspecificallydisclaimsanyexpressorimpliedwarrantiesofmerchantabilityorfitnessforanyparticularpurpose.
Further,Novell,Inc.
reservestherighttorevisethispublicationandtomakechangestoitscontent,atanytime,withoutobligationtonotifyanypersonorentityofsuchrevisionsorchanges.
Further,Novell,Inc.
makesnorepresentationsorwarrantieswithrespecttoanysoftware,andspecificallydisclaimsanyexpressorimpliedwarrantiesofmerchantabilityorfitnessforanyparticularpurpose.
Further,Novell,Inc.
reservestherighttomakechangestoanyandallpartsofNovellsoftware,atanytime,withoutanyobligationtonotifyanypersonorentityofsuchchanges.
AnyproductsortechnicalinformationprovidedunderthisAgreementmaybesubjecttoU.
S.
exportcontrolsandthetradelawsofothercountries.
Youagreetocomplywithallexportcontrolregulationsandtoobtainanyrequiredlicensesorclassificationtoexport,re-export,orimportdeliverables.
Youagreenottoexportorre-exporttoentitiesonthecurrentU.
S.
exportexclusionlistsortoanyembargoedorterroristcountriesasspecifiedintheU.
S.
exportlaws.
Youagreetonotusedeliverablesforprohibitednuclear,missile,orchemicalbiologicalweaponryenduses.
SeetheNovellInternationalTradeServicesWebpage(http://www.
novell.
com/info/exports/)formoreinformationonexportingNovellsoftware.
Novellassumesnoresponsibilityforyourfailuretoobtainanynecessaryexportapprovals.
Copyright2007-2009Novell,Inc.
Allrightsreserved.
Nopartofthispublicationmaybereproduced,photocopied,storedonaretrievalsystem,ortransmittedwithouttheexpresswrittenconsentofthepublisher.
Novell,Inc.
hasintellectualpropertyrightsrelatingtotechnologyembodiedintheproductthatisdescribedinthisdocument.
Inparticular,andwithoutlimitation,theseintellectualpropertyrightsmayincludeoneormoreoftheU.
S.
patentslistedontheNovellLegalPatentsWebpage(http://www.
novell.
com/company/legal/patents/)andoneormoreadditionalpatentsorpendingpatentapplicationsintheU.
S.
andinothercountries.
Novell,Inc.
404WymanStreet,Suite500Waltham,MA02451U.
S.
A.
www.
novell.
comOnlineDocumentation:ToaccesstheonlinedocumentationforthisandotherNovellproducts,andtogetupdates,seetheNovellDocumentationWebpage(http://www.
novell.
com/documentation/index.
html).
novdocx(en)23March2009NovellTrademarksForNovelltrademarks,seetheNovellTrademarkandServiceMarklist(http://www.
novell.
com/company/legal/trademarks/tmlist.
html).
Third-PartyMaterialsAllthird-partytrademarksarethepropertyoftheirrespectiveowners.
4NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009Contents5Contentsnovdocx(en)23March2009AboutThisGuide71HowdoIFindWhatINeedinZENworksLinuxManagementDocumentation91.
1FindingInformation91.
1.
1UserGuidesinZENworksLinuxManagement91.
1.
2FrequentlyAskedQuestions91.
1.
3SearchingforInformation91.
2WhatToDoWhenYouCannotFindtheAnswer.
91.
2.
1UserCommentsLinkintheUserGuides101.
2.
2ZENworksLinuxManagementSupportForum101.
2.
3WhereDoIGoforMoreHelp102ZENworksLinuxManagementFrequentlyAskedQuestions112.
1Installation112.
2Registration122.
3BundlesandPackageManagement122.
4RemoteManagement.
162.
5EventMonitoring186NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009AboutThisGuide7novdocx(en)23March2009AboutThisGuideThisNovellZENworks7.
2LinuxManagementFrequentlyAskedQuestions(FAQ)isintendedtohelpZENworksLinuxManagementuserswhohavenotfoundtheinformationtheyneedintheZENworksLinuxManagementOnlineHelporUserGuides.
Theinformationinthisguideisorganizedasfollows:"HowdoIFindWhatINeedinZENworksLinuxManagementDocumentation"onpage9"ZENworksLinuxManagementFrequentlyAskedQuestions"onpage11AudienceThisguideisintendedforZENworksadministrators.
FeedbackWewanttohearyourcommentsandsuggestionsaboutthismanualandtheotherdocumentationincludedwiththisproduct.
PleaseusetheUserCommentsfeatureatthebottomofeachpageoftheonlinedocumentation,orgotoNovellDocumentationFeedbacksite(http://www.
novell.
com/documentation/feedback.
html)andenteryourcommentsthere.
DocumentationUpdatesForthemostrecent,updatedversionoftheZENworks7.
2FrequentlyAskedQuestions(FAQ),visittheNovellZENworks7.
2LinuxManagementEditiondocumentationWebsite(http://www.
novell.
com/documentation/zlm72).
AdditionalDocumentationZENworks7.
2LinuxManagementissupportedbyotherdocumentation(inbothPDFandHTMLformats)thatyoucanusetolearnaboutandimplementtheproduct:NovellZENworks7.
2LinuxManagementInstallationGuideNovellZENworks7.
2LinuxManagementAdministrationGuideNovellZENworks7.
2LinuxManagementTroubleshootingGuideInaddition,theothercapabilitiesincludedintheZENworks7suitehaveextensivedocumentationforyouruse.
Forafulllistofthisdocumentation,seetheNovellZENworks7documentationWebsite(http://www.
novell.
com/documentation/zenworks7/index.
html).
DocumentationConventionsInNovelldocumentation,agreater-thansymbol(>)isusedtoseparateactionswithinastepanditemsinacross-referencepath.
Atrademarksymbol(,TM,etc.
)denotesaNovelltrademark.
Anasterisk(*)denotesathird-partytrademark.
8NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009Whenasinglepathnamecanbewrittenwithabackslashforsomeplatformsoraforwardslashforotherplatforms,thepathnameispresentedwithabackslash.
Usersofplatformsthatrequireaforwardslash,suchasLinux*orUNIX*,shoulduseforwardslashesasrequiredbyyoursoftware.
HowdoIFindWhatINeedinZENworksLinuxManagementDocumentation19novdocx(en)23March20091HowdoIFindWhatINeedinZENworksLinuxManagementDocumentationReviewthefollowingsectionstounderstandhowyoucanfindwhatyouneedinZENworksLinuxManagementdocumentation:Section1.
1,"FindingInformation,"onpage9Section1.
2,"WhatToDoWhenYouCannotFindtheAnswer,"onpage91.
1FindingInformationReviewthefollowingsectionstounderstandhowtofindtheinformationyouneed:Section1.
1.
1,"UserGuidesinZENworksLinuxManagement,"onpage9Section1.
1.
2,"FrequentlyAskedQuestions,"onpage9Section1.
1.
3,"SearchingforInformation,"onpage91.
1.
1UserGuidesinZENworksLinuxManagementTheuserguidesinbothHTMLandPDFformatsareavailableontheZENworksLinuxManagementdocumentationWebsite(http://www.
novell.
com/documentation/zlm72/index.
html).
1.
1.
2FrequentlyAskedQuestionsTofindanswerstosomeofthefrequentlyaskedquestionsinZENworksLinuxManagement,seeChapter2,"ZENworksLinuxManagementFrequentlyAskedQuestions,"onpage11.
1.
1.
3SearchingforInformationYoucanusetheSearchbuttonontheNovellDocumentationwebsitetoquicklyfindtheinformationyouneed.
Youcanalsospecifythesearchcriteriabydefiningoneormorefilterssuchasoperators,switches,andwildcardsinyoursearchstringstosignificantlyimproveyoursearch.
1.
2WhatToDoWhenYouCannotFindtheAnswerReviewthefollowingsectionstounderstandwhatyoucandotogetanswersforyourquestionswhenyoucannotfindthembyusingthewaysdescribedinSection1.
1,"FindingInformation,"onpage9.
Section1.
2.
1,"UserCommentsLinkintheUserGuides,"onpage10Section1.
2.
2,"ZENworksLinuxManagementSupportForum,"onpage10Section1.
2.
3,"WhereDoIGoforMoreHelp,"onpage1010NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March20091.
2.
1UserCommentsLinkintheUserGuidesIfyoucannotfindtheinformationyouneedintheUserGuidesforZENworksLinuxManagement,youcansubmitausercommentaboutthedocumentation.
ClickusercommentsatthebottomofanypageoftheHTMLversionofthedocumentationtosubmityourcomments.
IMPORTANT:Forbestresults,submityourcommentonthepageoftheUserGuidewhereyoutriedtofindtheinformation.
Whenyousubmitausercomment,oneofthefollowingthingshappens:Weknowwheretheanswertoyourquestionisinthecurrentdocumentation.
Wesendaresponsetoyoutohelpyoufindtheinformationyouneed.
Weknowtheanswertoyourquestionandwediscoverthatitisnotinthecurrentdocumentation.
Wesendaresponsetoyouandposttheinformationonthepagewhereyoumadeyourcomment.
TheinformationwillbeaddedtothenextversionoftheZENworksLinuxManagementdocumentation.
Ifwedonotknowtheanswertoyourquestion,wefindtheanswertoyourquestion,thenproceedasdescribedabove.
WhenZENworksLinuxManagementdoesnotworkforyouthewayitissupposedto,wereferyoutotheZENworksLinuxManagementSupportForum.
Formoreinformation,seeSection1.
2.
2,"ZENworksLinuxManagementSupportForum,"onpage10.
NOTE:Responsetimemightvary.
1.
2.
2ZENworksLinuxManagementSupportForumTheNovellZENworksLinuxManagementSupportForum(http://forums.
novell.
com/novell-product-support-forums/zenworks/linux-management/)providesassistancefromZENworksLinuxManagementusersaroundtheworld.
IfZENworksLinuxManagementisnotworkingforyouasdocumented,postyourproblemonZENworksLinuxManagementSupportForumforfreeassistance.
1.
2.
3WhereDoIGoforMoreHelpInadditiontotheZENworksLinuxManagementproductdocumentation,thefollowingresourcesprovideadditionalinformationaboutZENworksLinuxManagement.
NovellSupportKnowledgebase(http://www.
novell.
com/support)NovellZENworksLinuxManagementSupportForum(http://forums.
novell.
com/novell-product-support-forums/zenworks/linux-management/)NovellZENworksLinuxManagementSupportCommunity(http://www.
novell.
com/support/product/products.
do)NovellCoolSolutions(http://www.
novell.
com/coolsolutions/)NovellZENworksLinuxManagementproductsite(http://www.
novell.
com/products/zenworks/linuxmanagement/)ZENworksLinuxManagementFrequentlyAskedQuestions211novdocx(en)23March20092ZENworksLinuxManagementFrequentlyAskedQuestionsReviewthefollowingsectionstofindanswerstosomeofthefrequentlyaskedquestionsinZENworksLinuxManagement:Section2.
1,"Installation,"onpage11Section2.
2,"Registration,"onpage12Section2.
3,"BundlesandPackageManagement,"onpage12Section2.
4,"RemoteManagement,"onpage16Section2.
5,"EventMonitoring,"onpage182.
1InstallationHowcanIknowwhichversionofZENworksLinuxManagementisinstalledonmydeviceHowcanIknowwhichhotpatchversionisinstalledonmydeviceHowcanIautomatetheagentinstallationinmyzoneWhichportsareusedbytheZENworksLinuxManagementserverWhichportsareusedbytheZENworksLinuxManagementagentWhatisthedifferencebetweentheZENworksLinuxManagementagentthatispackagedwiththeSUSELinuxEnterprise10distributionandtheoneprovidedbyZENworksLinuxManagementinstallationHowcanIgetzmddebugmessagesinthezmd-messages.
logfilewhilerunningtheZLM-installscriptHowcanIknowwhichversionofZENworksLinuxManagementisinstalledonmydeviceAtthecommandprompt,entertherugpingcommand.
TheversiondisplayedfortheZENworksManagementDaemonistheversionoftheZENworksLinuxManagementthatyouareon.
HowcanIknowwhichhotpatchversionisinstalledonmydeviceAtthecommandprompt,entertherugpingcommandtodisplaythehotpatchlevel.
HowcanIautomatetheagentinstallationinmyzoneSee"AutomatingInstallationoftheZENworksAgent"intheNovellZENworks7.
2LinuxManagementInstallationGuide.
WhichportsareusedbytheZENworksLinuxManagementserverSee"ServerListeningPorts"intheNovellZENworks7.
2LinuxManagementInstallationGuide.
12NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009WhichportsareusedbytheZENworksLinuxManagementagentSee"AgentListeningPorts"intheNovellZENworks7.
2LinuxManagementInstallationGuide.
WhatisthedifferencebetweentheZENworksLinuxManagementagentthatispackagedwiththeSUSELinuxEnterprise10distributionandtheoneprovidedbyZENworksLinuxManagementinstallationTheZENworksLinuxManagementagentthatcomeswiththeZENworksLinuxManagementinstallationhasscheduleddeploymentsandpolicymanagementfeaturesthattheSUSELinuxEnterpriseagentdoesnothave.
HowcanIgetzmddebugmessagesinthezmd-messages.
logfilewhilerunningtheZLM-installscriptWhilerunningtheZLM-installscript,thelog-levelinzmdpreferencesissettoInfobydefault.
Runthefollowingcommandtogetthedebugmessagesinthezmd-messages.
logfile:zlm-install--zmd-debug2.
2RegistrationCanIregisterabaseSUSELinuxEnterprise10devicetotheZENworksLinuxManagement7.
2.
xzoneHowcanIavoidmultipleregistrationentriesofamanageddevicetotheZENworksLinuxManagementzoneCanIregisterabaseSUSELinuxEnterprise10devicetotheZENworksLinuxManagement7.
2.
xzoneYes.
YoucanregisteraSUSELinuxEnterprise10devicetoaZENworksLinuxManagement7.
2.
xzone.
However,allthefeaturesofaZENworksLinuxManagementagentarenotavailablebecauseSUSELinuxEnterprise10doesnothaveallthefeaturesoftheZENworksLinuxManagementagent.
HowcanIavoidmultipleregistrationentriesofamanageddevicetotheZENworksLinuxManagementzoneUsethefollowingcommandtore-registeranexistingdevicetotheZENworksLinuxManagementzone:rugservice-add--rebuild-tZENworksZENworks_server_address2.
3BundlesandPackageManagementHowcanIknowifupdatesareavailableformydeviceHowcanIknowifpatchupdatesareavailableforaSUSELinuxEnterprise10deviceHowcanIknowifupdatesareavailableformydeviceifIhaveloggedintotheGNOMEdesktoporKDEdesktoponamanageddeviceWhatisthedifferencebetweenmandatorybundlesandnon-mandatorybundlesWhatarethedifferentstatusesofabundleonamanageddeviceZENworksLinuxManagementFrequentlyAskedQuestions13novdocx(en)23March2009WhatarethedifferentstatusesofapackageonamanageddeviceWhydoestheZMDshowfewerinstalledpackagesthanareshownbytherpm-qacommandWhencanIuseanNFSmounteddirectoryasaZMDcachedirectoryHowcanIuseanNFSmounteddirectoryasaZMDcachedirectoryDoestheRPMcommandthatIusetoinstallpackagesreflectinthebundlestatusandpackagestatusTherugbundle-packagescommandshowsthestatusofpackagesasnotinstalledeventhoughtherugbundle-listcommandshowsthatthebundleisinstalled.
HowcanIupgradeadevicefromSUSELinuxEnterprise10toSUSELinuxEnterprise10SP1byusingZENworksLinuxManagementHowcanIupgradeadevicefromSUSELinuxEnterprise10SP1toSUSELinuxEnterprise10SP2byusingZENworksLinuxManagementHowcanIknowifupdatesareavailableformydeviceAtthecommandprompt,entertheruglist-updatescommandtoviewtheupdatesthatareavailableforyourdevice.
HowcanIknowifpatchupdatesareavailableforaSUSELinuxEnterprise10deviceAtthecommandprompt,entertheruglist-updates-tpatchcommandtoviewthepatchupdatesthatareavailablefortheSUSELinuxEnterprise10device.
HowcanIknowifupdatesareavailableformydeviceifIhaveloggedintotheGNOMEdesktoporKDEdesktoponamanageddeviceIfyouareloggedintotheGNOME*desktoporKDE*desktop,theglobeicononthepanelchangestoanorangeexclamationmarkifthereareupdatesavailableforyourdevice.
Clicktheicontoviewthelistofupdates.
Whatisthedifferencebetweenmandatorybundlesandnon-mandatorybundlesAmandatorybundleisassigneddirectlytoamanageddevice.
YoucannotuninstallamandatorybundlefromadeviceonwhichthecompleteZENworksLinuxManagementisinstalled.
Anon-mandatorybundleisassignedtoacatalog,andthecatalogisassignedtoadevice.
Thesebundlesareoptionalandarenotautomaticallyinstalledonthedevice.
Non-mandatorybundlesfulfilthedependenciesrequiredtoinstallpackages.
WhatarethedifferentstatusesofabundleonamanageddeviceRefertothefollowingtabletounderstandthedifferentstatusesofabundleonamanageddevice:Table2-1BundleStatusonaManagedDeviceStatusDescription'Bundleisnotinstalledonthedevice.
14NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009WhatarethedifferentstatusesofapackageonamanageddeviceRefertothefollowingtabletounderstandthedifferentstatusesofapackageonamanageddevice:Table2-2PackageStatusonaManagedDeviceWhydoestheZMDshowfewerinstalledpackagesthanareshownbytherpm-qacommandTherpm-qacommandshowstheimportedGPGkeys(gpg-pubkey-xxxxxxx-xxxxxxx)thatarenotactualpackagesasinstalledpackages.
TheZMDfilterstheGPGkeysfromthelistofinstalledpackages,andthereforeshowsfewerinstalledpackagesthanareshownbytherpm-qacommand.
WhencanIuseanNFSmounteddirectoryasaZMDcachedirectoryIfyouencounteraninsufficientdiskspaceerrorinthepartitionthathastheZMDcachedirectory,youcanuseanNFSmounteddirectoryasaZMDcachedirectory.
HowcanIuseanNFSmounteddirectoryasaZMDcachedirectory1Addthefollowingcommandinthe/etc/fstabdirectory:NFS_server:nfs_shared_directorynfs_mount_pointnfsdefaults00TheshareddirectorymusthaveWriteprivilegesontheNFSserver.
2Onthemountednfs,createadirectorytouseitasaZMDcachedirectory.
3Setthecache-directoryZMDpreferencetothedirectorycreatedinStep2byusingthefollowingcommand:rugsetcache-directorydirectory_created_on_mounted_nfsiBundleisinstalledonthedevice.
*Bundleispartiallyinstalledonthedevice.
vAdifferentversionofthebundleisinstalledonthedevice.
StatusDescription'Packageisnotinstalledonthedevice.
iPackageisinstalledonthedevice.
sThepackageinthebundleisofalowerversionthanthatinstalledonthedevice.
vAdifferentversionofthepackageisinstalledonthedevice.
StatusDescriptionZENworksLinuxManagementFrequentlyAskedQuestions15novdocx(en)23March2009DoestheRPMcommandthatIusetoinstallpackagesreflectinthebundlestatusandpackagestatusYes.
TheZMDmonitorstherpmDB/var/lib/rpm/PackagesdirectoryforanychangesintheRPMdatabase,andupdatesthebundlestatusandpackagestatusappropriately.
Therugbundle-packagescommandshowsthestatusofpackagesasnotinstalledeventhoughtherugbundle-listcommandshowsthatthebundleisinstalled.
IfyouhavesettheFreshenflagforsomeorallofthepackageswhileinstallingabundle,thosepackagesareupgradedonlyifanearlierversionofthepackageisalreadyinstalled.
Ifnoearlierversionofthepackageexistsonthedevice,thepackagesinthebundlearenotinstalledeventhoughthebundleisinstalled.
Therefore,thestatusofthesepackagesisdisplayedasnotinstalledwhenyouruntherugbundle-packagescommand.
HowcanIupgradeadevicefromSUSELinuxEnterprise10toSUSELinuxEnterprise10SP1byusingZENworksLinuxManagement1MirrortheSLE10-SP1-OnlinecatalogfromNovellUpdate(https://nu.
novell.
com/repo)toyourZENworksLinuxManagementserver.
ThisserverrequiresauthenticationwithyourNovellaccountnameandpassword.
2InZENworksControlCenter,changetheInstallTypeforallthekernelpackagesfromInstalltoUpgrade.
Formoreinformation,see"EditingBundles"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
3Assignthemirroredcatalogtothemanageddevicethatyouwanttoupgrade.
Formoreinformation,see"AssigningCatalogs"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
4Onthemanageddevice,runtherugupcommandtoupgradealltheSUSELinuxEnterprise10packagestoSUSELinuxEnterprise10SP1packages.
HowcanIupgradeadevicefromSUSELinuxEnterprise10SP1toSUSELinuxEnterprise10SP2byusingZENworksLinuxManagement1MirrortheSLE10-SP2-OnlinecatalogfromNovellUpdate(https://nu.
novell.
com/repo)toyourZENworksLinuxManagementserver.
ThisserverrequiresauthenticationwithyourNovellaccountnameandpassword.
2InZENworksControlCenter,changetheInstallTypeforallthekernelpackagesfromInstalltoUpgrade.
Formoreinformation,see"EditingBundles"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
3Assignthemirroredcatalogtothemanageddevicethatyouwanttoupgrade.
Formoreinformation,see"AssigningCatalogs"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
4Onthemanageddevice,runtherugupcommandtoupgradealltheSUSELinuxEnterprise10packagestoSUSELinuxEnterprise10SP2packages.
16NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March20092.
4RemoteManagementHowdoIsecuremyRemoteManagementsessionHowcanIimproveRemoteManagementperformanceonaslowlinkWhydoIgetablackscreenwhenIperformtheRemoteControloperationWhydoestheRemoteManagementViewershowonlyatoolbaratthecenteroftheappletwindowWhyistheNovellRemoteManagementViewerAppletsignedWhydoIgetawarningindicatingthatanunsecuredownloadisinprogressonInternetExplorerIrejectedtheNovellRemoteManagementcertificateandnowIamunabletoperformRemoteManagementoperationsCanIuseanyotherthird-partyVNCviewertoconnecttotheZENworks7LinuxmanageddeviceCanIusetheNovellZENworksRemoteManagementViewerwindowtoRemoteControlanythird-partyVNCserverWhyisthecertificateisnotdisplayedwhiletryingtostarttheRemoteManagementsessionforamanageddeviceHowdoIsecuremyRemoteManagementsessionWhenconnectingtoremotemachines,youshoulduseSSHorVPN.
YoucanalsotunneltheVNCprotocolthroughtheencryptedSSHchannel.
TheVNCprotocolanddataareunencryptedbetweentheRemoteManagementViewerandthemanageddevice.
IfyouperformRemoteManagementoperationsoveraninsecurenetworkliketheInternet,youshouldtunneltheVNCprotocolusingSSHforsecurecommunication.
1EstablishSSHtunnelingtouseVNCbetweentheRemoteManagementViewerandthemanageddevice.
FormoreinformationonestablishingVNCthroughSSHtunnellingbetweentheRemoteManagementViewerandthemanageddevice,refer"EstablishingSSHTunneling"intheNovellZENworks7.
2LinuxManagementAdministrationGuide.
2IntheZENworksControlCenter,clicktheDevicespage.
3LaunchtheRemoteControlsessionfromDeviceTasksinthetopleftpane.
4SpecifytheIPaddressandtheportnumberoftheconfiguredSSHtunnel.
5Selectthedesiredoperationfromthedrop-downlist.
6ClickOK.
HowcanIimproveRemoteManagementperformanceonaslowlinkTheperformanceduringaRemoteManagementsessionoveraslowlinkorafastlinkvariesdependingonthenetworktraffic.
Forbetterresponsetime,tryoneormoreofthefollowingstrategies:ZENworksLinuxManagementFrequentlyAskedQuestions17novdocx(en)23March2009OntheManagementConsoleOntheRemoteManagementviewerwindowattheconsole,clickOptionsanddothefollowing:SettheEncodingtypetoTightAdjusttheCompressionlevelandJPEGimagequalitydependingonthequalityoftheimagerequired.
SetCursorShapeUpdatestoNo.
SettheCopyRectoptiontoYes.
Use8bitcolormodebysettingRestrictedColorstoYes.
OntheManagedDeviceThespeedoftheRemoteManagementsessiondependsupontheprocessingpowerofthemanageddevice.
WerecommendthatyouuseaPentium*III,500MHz(ormore)with64MBRAMorhigher.
Disablethewallpaper.
Configurethefollowingsettingsatthemanageddevice:Reducethescreenresolution.
Reducethedepthofcolorpixels.
MorePerformanceTuningTipsForadditionalinformationonperformancetuningtips,refertothefollowingWebsitesforspecificcomponents:TheTightVNCWebsite(http://www.
tightvnc.
com)TheRealVNCWebsite(http://www.
realvnc.
com)FAQsonx11VNC(http://www.
karlrunge.
com/x11vnc)WhydoIgetablackscreenwhenIperformtheRemoteControloperationTheZENworks7.
2LinuxManagementprovidesVNC-basedRemoteManagement,whichdoesnotsupportRemoteControlovertheTextconsoles.
WhydoestheRemoteManagementViewershowonlyatoolbaratthecenteroftheappletwindowIftheAskforPermissionfromUsersettingisenabledforthemanageddevice,the"AskForPermissionFromUserOnTheManagedDevice"dialogboxappearsonthemanageddevicewhenaremotecontrolsessionisinitiated.
Theviewerdisplaysthetoolbaruntiltheuseratthemanageddeviceacceptsordeclinestheconnectionoratimeoutoccurs.
WhyistheNovellRemoteManagementViewerAppletsignedAnyunsignedappletcanonlyconnectbacktothesamedevicefromwhichitisdownloaded.
However,theNovellRemoteManagementViewerAppletisdownloadedfromthemanagementserverwitheachremotesessionrequestandthenconnectstodifferentmanageddevice.
So,ithastobesigned.
18NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009WhydoIgetawarningindicatingthatanunsecuredownloadisinprogressonInternetExplorerAllconnectionstothemanagementserveruseHTTPS.
But,todownloadtheNovellRemoteManagementAppletfromthemanagementserver,aHTTPconnectionisusedwhichcausesthewarning.
IrejectedtheNovellRemoteManagementcertificateandnowIamunabletoperformRemoteManagementoperationsDothefollowing:1Restartthebrowserbyclosingallthebrowserwindowandopeninganewbrowserwindow.
2LaunchtheNovellRemoteManagementsessionthroughtheZENworksControlCenter.
3WhentheJavasecuritydialogboxappearsagain,chooseYesorAlwaystoperformRemoteManagementoperations.
CanIuseanyotherthird-partyVNCviewertoconnecttotheZENworks7LinuxmanageddeviceYes.
YoucanuseanyVNCviewertoconnecttoaZENworks7LinuxManagedDevice.
However,youneedtoconnecttotheportofthecorrespondingservice.
Bydefault,theRemoteControlServicelistensonport5950andtheRemoteLoginServicelistensonport5951.
CanIusetheNovellZENworksRemoteManagementViewerwindowtoRemoteControlanythird-partyVNCserverYes.
YoucanuseNovellRemoteManagementviewertoRemoteControlanythirdpartyVNCserver.
WhyisthecertificateisnotdisplayedwhiletryingtostarttheRemoteManagementsessionforamanageddeviceTheRemoteManagementviewerrequirestheJava1.
4.
xplug-intobeinstalledonthebrowsermachine.
IfyouareusingFirefoxwebbrowser,youcanverifytheplug-inversionbyenteringthefollowingcommandintheURLbar:about:pluginsIfyouareusingtheInternetExplorerWebbrowser,youcanverifytheplug-inversionbyclickingTools>InternetOptions>Advanced.
2.
5EventMonitoringHowdoItracktheuserswhologintoandlogoutofZENworksControlCenterHowdoItracktheuserswhologintoandlogoutofZENworksControlCenterYoucanviewtheloginandlogoutinformationoftheusersinthe/var/opt/novell/log/zenworks/audit-messages.
logfile.
novell.
comnovdocx(en)23March2009AUTHORIZEDDOCUMENTATIONNovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsZENworksLinuxManagement7.
2IR2August22,2008FREQUENTLYASKEDQUESTIONS(FAQ)novdocx(en)23March2009LegalNoticesNovell,Inc.
makesnorepresentationsorwarrantieswithrespecttothecontentsoruseofthisdocumentation,andspecificallydisclaimsanyexpressorimpliedwarrantiesofmerchantabilityorfitnessforanyparticularpurpose.
Further,Novell,Inc.
reservestherighttorevisethispublicationandtomakechangestoitscontent,atanytime,withoutobligationtonotifyanypersonorentityofsuchrevisionsorchanges.
Further,Novell,Inc.
makesnorepresentationsorwarrantieswithrespecttoanysoftware,andspecificallydisclaimsanyexpressorimpliedwarrantiesofmerchantabilityorfitnessforanyparticularpurpose.
Further,Novell,Inc.
reservestherighttomakechangestoanyandallpartsofNovellsoftware,atanytime,withoutanyobligationtonotifyanypersonorentityofsuchchanges.
AnyproductsortechnicalinformationprovidedunderthisAgreementmaybesubjecttoU.
S.
exportcontrolsandthetradelawsofothercountries.
Youagreetocomplywithallexportcontrolregulationsandtoobtainanyrequiredlicensesorclassificationtoexport,re-export,orimportdeliverables.
Youagreenottoexportorre-exporttoentitiesonthecurrentU.
S.
exportexclusionlistsortoanyembargoedorterroristcountriesasspecifiedintheU.
S.
exportlaws.
Youagreetonotusedeliverablesforprohibitednuclear,missile,orchemicalbiologicalweaponryenduses.
SeetheNovellInternationalTradeServicesWebpage(http://www.
novell.
com/info/exports/)formoreinformationonexportingNovellsoftware.
Novellassumesnoresponsibilityforyourfailuretoobtainanynecessaryexportapprovals.
Copyright2007-2009Novell,Inc.
Allrightsreserved.
Nopartofthispublicationmaybereproduced,photocopied,storedonaretrievalsystem,ortransmittedwithouttheexpresswrittenconsentofthepublisher.
Novell,Inc.
hasintellectualpropertyrightsrelatingtotechnologyembodiedintheproductthatisdescribedinthisdocument.
Inparticular,andwithoutlimitation,theseintellectualpropertyrightsmayincludeoneormoreoftheU.
S.
patentslistedontheNovellLegalPatentsWebpage(http://www.
novell.
com/company/legal/patents/)andoneormoreadditionalpatentsorpendingpatentapplicationsintheU.
S.
andinothercountries.
Novell,Inc.
404WymanStreet,Suite500Waltham,MA02451U.
S.
A.
www.
novell.
comOnlineDocumentation:ToaccesstheonlinedocumentationforthisandotherNovellproducts,andtogetupdates,seetheNovellDocumentationWebpage(http://www.
novell.
com/documentation/index.
html).
novdocx(en)23March2009NovellTrademarksForNovelltrademarks,seetheNovellTrademarkandServiceMarklist(http://www.
novell.
com/company/legal/trademarks/tmlist.
html).
Third-PartyMaterialsAllthird-partytrademarksarethepropertyoftheirrespectiveowners.
4NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009Contents5Contentsnovdocx(en)23March2009AboutThisGuide71HowdoIFindWhatINeedinZENworksLinuxManagementDocumentation91.
1FindingInformation91.
1.
1UserGuidesinZENworksLinuxManagement91.
1.
2FrequentlyAskedQuestions91.
1.
3SearchingforInformation91.
2WhatToDoWhenYouCannotFindtheAnswer.
91.
2.
1UserCommentsLinkintheUserGuides101.
2.
2ZENworksLinuxManagementSupportForum101.
2.
3WhereDoIGoforMoreHelp102ZENworksLinuxManagementFrequentlyAskedQuestions112.
1Installation112.
2Registration122.
3BundlesandPackageManagement122.
4RemoteManagement.
162.
5EventMonitoring186NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009AboutThisGuide7novdocx(en)23March2009AboutThisGuideThisNovellZENworks7.
2LinuxManagementFrequentlyAskedQuestions(FAQ)isintendedtohelpZENworksLinuxManagementuserswhohavenotfoundtheinformationtheyneedintheZENworksLinuxManagementOnlineHelporUserGuides.
Theinformationinthisguideisorganizedasfollows:"HowdoIFindWhatINeedinZENworksLinuxManagementDocumentation"onpage9"ZENworksLinuxManagementFrequentlyAskedQuestions"onpage11AudienceThisguideisintendedforZENworksadministrators.
FeedbackWewanttohearyourcommentsandsuggestionsaboutthismanualandtheotherdocumentationincludedwiththisproduct.
PleaseusetheUserCommentsfeatureatthebottomofeachpageoftheonlinedocumentation,orgotoNovellDocumentationFeedbacksite(http://www.
novell.
com/documentation/feedback.
html)andenteryourcommentsthere.
DocumentationUpdatesForthemostrecent,updatedversionoftheZENworks7.
2FrequentlyAskedQuestions(FAQ),visittheNovellZENworks7.
2LinuxManagementEditiondocumentationWebsite(http://www.
novell.
com/documentation/zlm72).
AdditionalDocumentationZENworks7.
2LinuxManagementissupportedbyotherdocumentation(inbothPDFandHTMLformats)thatyoucanusetolearnaboutandimplementtheproduct:NovellZENworks7.
2LinuxManagementInstallationGuideNovellZENworks7.
2LinuxManagementAdministrationGuideNovellZENworks7.
2LinuxManagementTroubleshootingGuideInaddition,theothercapabilitiesincludedintheZENworks7suitehaveextensivedocumentationforyouruse.
Forafulllistofthisdocumentation,seetheNovellZENworks7documentationWebsite(http://www.
novell.
com/documentation/zenworks7/index.
html).
DocumentationConventionsInNovelldocumentation,agreater-thansymbol(>)isusedtoseparateactionswithinastepanditemsinacross-referencepath.
Atrademarksymbol(,TM,etc.
)denotesaNovelltrademark.
Anasterisk(*)denotesathird-partytrademark.
8NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009Whenasinglepathnamecanbewrittenwithabackslashforsomeplatformsoraforwardslashforotherplatforms,thepathnameispresentedwithabackslash.
Usersofplatformsthatrequireaforwardslash,suchasLinux*orUNIX*,shoulduseforwardslashesasrequiredbyyoursoftware.
HowdoIFindWhatINeedinZENworksLinuxManagementDocumentation19novdocx(en)23March20091HowdoIFindWhatINeedinZENworksLinuxManagementDocumentationReviewthefollowingsectionstounderstandhowyoucanfindwhatyouneedinZENworksLinuxManagementdocumentation:Section1.
1,"FindingInformation,"onpage9Section1.
2,"WhatToDoWhenYouCannotFindtheAnswer,"onpage91.
1FindingInformationReviewthefollowingsectionstounderstandhowtofindtheinformationyouneed:Section1.
1.
1,"UserGuidesinZENworksLinuxManagement,"onpage9Section1.
1.
2,"FrequentlyAskedQuestions,"onpage9Section1.
1.
3,"SearchingforInformation,"onpage91.
1.
1UserGuidesinZENworksLinuxManagementTheuserguidesinbothHTMLandPDFformatsareavailableontheZENworksLinuxManagementdocumentationWebsite(http://www.
novell.
com/documentation/zlm72/index.
html).
1.
1.
2FrequentlyAskedQuestionsTofindanswerstosomeofthefrequentlyaskedquestionsinZENworksLinuxManagement,seeChapter2,"ZENworksLinuxManagementFrequentlyAskedQuestions,"onpage11.
1.
1.
3SearchingforInformationYoucanusetheSearchbuttonontheNovellDocumentationwebsitetoquicklyfindtheinformationyouneed.
Youcanalsospecifythesearchcriteriabydefiningoneormorefilterssuchasoperators,switches,andwildcardsinyoursearchstringstosignificantlyimproveyoursearch.
1.
2WhatToDoWhenYouCannotFindtheAnswerReviewthefollowingsectionstounderstandwhatyoucandotogetanswersforyourquestionswhenyoucannotfindthembyusingthewaysdescribedinSection1.
1,"FindingInformation,"onpage9.
Section1.
2.
1,"UserCommentsLinkintheUserGuides,"onpage10Section1.
2.
2,"ZENworksLinuxManagementSupportForum,"onpage10Section1.
2.
3,"WhereDoIGoforMoreHelp,"onpage1010NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March20091.
2.
1UserCommentsLinkintheUserGuidesIfyoucannotfindtheinformationyouneedintheUserGuidesforZENworksLinuxManagement,youcansubmitausercommentaboutthedocumentation.
ClickusercommentsatthebottomofanypageoftheHTMLversionofthedocumentationtosubmityourcomments.
IMPORTANT:Forbestresults,submityourcommentonthepageoftheUserGuidewhereyoutriedtofindtheinformation.
Whenyousubmitausercomment,oneofthefollowingthingshappens:Weknowwheretheanswertoyourquestionisinthecurrentdocumentation.
Wesendaresponsetoyoutohelpyoufindtheinformationyouneed.
Weknowtheanswertoyourquestionandwediscoverthatitisnotinthecurrentdocumentation.
Wesendaresponsetoyouandposttheinformationonthepagewhereyoumadeyourcomment.
TheinformationwillbeaddedtothenextversionoftheZENworksLinuxManagementdocumentation.
Ifwedonotknowtheanswertoyourquestion,wefindtheanswertoyourquestion,thenproceedasdescribedabove.
WhenZENworksLinuxManagementdoesnotworkforyouthewayitissupposedto,wereferyoutotheZENworksLinuxManagementSupportForum.
Formoreinformation,seeSection1.
2.
2,"ZENworksLinuxManagementSupportForum,"onpage10.
NOTE:Responsetimemightvary.
1.
2.
2ZENworksLinuxManagementSupportForumTheNovellZENworksLinuxManagementSupportForum(http://forums.
novell.
com/novell-product-support-forums/zenworks/linux-management/)providesassistancefromZENworksLinuxManagementusersaroundtheworld.
IfZENworksLinuxManagementisnotworkingforyouasdocumented,postyourproblemonZENworksLinuxManagementSupportForumforfreeassistance.
1.
2.
3WhereDoIGoforMoreHelpInadditiontotheZENworksLinuxManagementproductdocumentation,thefollowingresourcesprovideadditionalinformationaboutZENworksLinuxManagement.
NovellSupportKnowledgebase(http://www.
novell.
com/support)NovellZENworksLinuxManagementSupportForum(http://forums.
novell.
com/novell-product-support-forums/zenworks/linux-management/)NovellZENworksLinuxManagementSupportCommunity(http://www.
novell.
com/support/product/products.
do)NovellCoolSolutions(http://www.
novell.
com/coolsolutions/)NovellZENworksLinuxManagementproductsite(http://www.
novell.
com/products/zenworks/linuxmanagement/)ZENworksLinuxManagementFrequentlyAskedQuestions211novdocx(en)23March20092ZENworksLinuxManagementFrequentlyAskedQuestionsReviewthefollowingsectionstofindanswerstosomeofthefrequentlyaskedquestionsinZENworksLinuxManagement:Section2.
1,"Installation,"onpage11Section2.
2,"Registration,"onpage12Section2.
3,"BundlesandPackageManagement,"onpage12Section2.
4,"RemoteManagement,"onpage16Section2.
5,"EventMonitoring,"onpage182.
1InstallationHowcanIknowwhichversionofZENworksLinuxManagementisinstalledonmydeviceHowcanIknowwhichhotpatchversionisinstalledonmydeviceHowcanIautomatetheagentinstallationinmyzoneWhichportsareusedbytheZENworksLinuxManagementserverWhichportsareusedbytheZENworksLinuxManagementagentWhatisthedifferencebetweentheZENworksLinuxManagementagentthatispackagedwiththeSUSELinuxEnterprise10distributionandtheoneprovidedbyZENworksLinuxManagementinstallationHowcanIgetzmddebugmessagesinthezmd-messages.
logfilewhilerunningtheZLM-installscriptHowcanIknowwhichversionofZENworksLinuxManagementisinstalledonmydeviceAtthecommandprompt,entertherugpingcommand.
TheversiondisplayedfortheZENworksManagementDaemonistheversionoftheZENworksLinuxManagementthatyouareon.
HowcanIknowwhichhotpatchversionisinstalledonmydeviceAtthecommandprompt,entertherugpingcommandtodisplaythehotpatchlevel.
HowcanIautomatetheagentinstallationinmyzoneSee"AutomatingInstallationoftheZENworksAgent"intheNovellZENworks7.
2LinuxManagementInstallationGuide.
WhichportsareusedbytheZENworksLinuxManagementserverSee"ServerListeningPorts"intheNovellZENworks7.
2LinuxManagementInstallationGuide.
12NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009WhichportsareusedbytheZENworksLinuxManagementagentSee"AgentListeningPorts"intheNovellZENworks7.
2LinuxManagementInstallationGuide.
WhatisthedifferencebetweentheZENworksLinuxManagementagentthatispackagedwiththeSUSELinuxEnterprise10distributionandtheoneprovidedbyZENworksLinuxManagementinstallationTheZENworksLinuxManagementagentthatcomeswiththeZENworksLinuxManagementinstallationhasscheduleddeploymentsandpolicymanagementfeaturesthattheSUSELinuxEnterpriseagentdoesnothave.
HowcanIgetzmddebugmessagesinthezmd-messages.
logfilewhilerunningtheZLM-installscriptWhilerunningtheZLM-installscript,thelog-levelinzmdpreferencesissettoInfobydefault.
Runthefollowingcommandtogetthedebugmessagesinthezmd-messages.
logfile:zlm-install--zmd-debug2.
2RegistrationCanIregisterabaseSUSELinuxEnterprise10devicetotheZENworksLinuxManagement7.
2.
xzoneHowcanIavoidmultipleregistrationentriesofamanageddevicetotheZENworksLinuxManagementzoneCanIregisterabaseSUSELinuxEnterprise10devicetotheZENworksLinuxManagement7.
2.
xzoneYes.
YoucanregisteraSUSELinuxEnterprise10devicetoaZENworksLinuxManagement7.
2.
xzone.
However,allthefeaturesofaZENworksLinuxManagementagentarenotavailablebecauseSUSELinuxEnterprise10doesnothaveallthefeaturesoftheZENworksLinuxManagementagent.
HowcanIavoidmultipleregistrationentriesofamanageddevicetotheZENworksLinuxManagementzoneUsethefollowingcommandtore-registeranexistingdevicetotheZENworksLinuxManagementzone:rugservice-add--rebuild-tZENworksZENworks_server_address2.
3BundlesandPackageManagementHowcanIknowifupdatesareavailableformydeviceHowcanIknowifpatchupdatesareavailableforaSUSELinuxEnterprise10deviceHowcanIknowifupdatesareavailableformydeviceifIhaveloggedintotheGNOMEdesktoporKDEdesktoponamanageddeviceWhatisthedifferencebetweenmandatorybundlesandnon-mandatorybundlesWhatarethedifferentstatusesofabundleonamanageddeviceZENworksLinuxManagementFrequentlyAskedQuestions13novdocx(en)23March2009WhatarethedifferentstatusesofapackageonamanageddeviceWhydoestheZMDshowfewerinstalledpackagesthanareshownbytherpm-qacommandWhencanIuseanNFSmounteddirectoryasaZMDcachedirectoryHowcanIuseanNFSmounteddirectoryasaZMDcachedirectoryDoestheRPMcommandthatIusetoinstallpackagesreflectinthebundlestatusandpackagestatusTherugbundle-packagescommandshowsthestatusofpackagesasnotinstalledeventhoughtherugbundle-listcommandshowsthatthebundleisinstalled.
HowcanIupgradeadevicefromSUSELinuxEnterprise10toSUSELinuxEnterprise10SP1byusingZENworksLinuxManagementHowcanIupgradeadevicefromSUSELinuxEnterprise10SP1toSUSELinuxEnterprise10SP2byusingZENworksLinuxManagementHowcanIknowifupdatesareavailableformydeviceAtthecommandprompt,entertheruglist-updatescommandtoviewtheupdatesthatareavailableforyourdevice.
HowcanIknowifpatchupdatesareavailableforaSUSELinuxEnterprise10deviceAtthecommandprompt,entertheruglist-updates-tpatchcommandtoviewthepatchupdatesthatareavailablefortheSUSELinuxEnterprise10device.
HowcanIknowifupdatesareavailableformydeviceifIhaveloggedintotheGNOMEdesktoporKDEdesktoponamanageddeviceIfyouareloggedintotheGNOME*desktoporKDE*desktop,theglobeicononthepanelchangestoanorangeexclamationmarkifthereareupdatesavailableforyourdevice.
Clicktheicontoviewthelistofupdates.
Whatisthedifferencebetweenmandatorybundlesandnon-mandatorybundlesAmandatorybundleisassigneddirectlytoamanageddevice.
YoucannotuninstallamandatorybundlefromadeviceonwhichthecompleteZENworksLinuxManagementisinstalled.
Anon-mandatorybundleisassignedtoacatalog,andthecatalogisassignedtoadevice.
Thesebundlesareoptionalandarenotautomaticallyinstalledonthedevice.
Non-mandatorybundlesfulfilthedependenciesrequiredtoinstallpackages.
WhatarethedifferentstatusesofabundleonamanageddeviceRefertothefollowingtabletounderstandthedifferentstatusesofabundleonamanageddevice:Table2-1BundleStatusonaManagedDeviceStatusDescription'Bundleisnotinstalledonthedevice.
14NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009WhatarethedifferentstatusesofapackageonamanageddeviceRefertothefollowingtabletounderstandthedifferentstatusesofapackageonamanageddevice:Table2-2PackageStatusonaManagedDeviceWhydoestheZMDshowfewerinstalledpackagesthanareshownbytherpm-qacommandTherpm-qacommandshowstheimportedGPGkeys(gpg-pubkey-xxxxxxx-xxxxxxx)thatarenotactualpackagesasinstalledpackages.
TheZMDfilterstheGPGkeysfromthelistofinstalledpackages,andthereforeshowsfewerinstalledpackagesthanareshownbytherpm-qacommand.
WhencanIuseanNFSmounteddirectoryasaZMDcachedirectoryIfyouencounteraninsufficientdiskspaceerrorinthepartitionthathastheZMDcachedirectory,youcanuseanNFSmounteddirectoryasaZMDcachedirectory.
HowcanIuseanNFSmounteddirectoryasaZMDcachedirectory1Addthefollowingcommandinthe/etc/fstabdirectory:NFS_server:nfs_shared_directorynfs_mount_pointnfsdefaults00TheshareddirectorymusthaveWriteprivilegesontheNFSserver.
2Onthemountednfs,createadirectorytouseitasaZMDcachedirectory.
3Setthecache-directoryZMDpreferencetothedirectorycreatedinStep2byusingthefollowingcommand:rugsetcache-directorydirectory_created_on_mounted_nfsiBundleisinstalledonthedevice.
*Bundleispartiallyinstalledonthedevice.
vAdifferentversionofthebundleisinstalledonthedevice.
StatusDescription'Packageisnotinstalledonthedevice.
iPackageisinstalledonthedevice.
sThepackageinthebundleisofalowerversionthanthatinstalledonthedevice.
vAdifferentversionofthepackageisinstalledonthedevice.
StatusDescriptionZENworksLinuxManagementFrequentlyAskedQuestions15novdocx(en)23March2009DoestheRPMcommandthatIusetoinstallpackagesreflectinthebundlestatusandpackagestatusYes.
TheZMDmonitorstherpmDB/var/lib/rpm/PackagesdirectoryforanychangesintheRPMdatabase,andupdatesthebundlestatusandpackagestatusappropriately.
Therugbundle-packagescommandshowsthestatusofpackagesasnotinstalledeventhoughtherugbundle-listcommandshowsthatthebundleisinstalled.
IfyouhavesettheFreshenflagforsomeorallofthepackageswhileinstallingabundle,thosepackagesareupgradedonlyifanearlierversionofthepackageisalreadyinstalled.
Ifnoearlierversionofthepackageexistsonthedevice,thepackagesinthebundlearenotinstalledeventhoughthebundleisinstalled.
Therefore,thestatusofthesepackagesisdisplayedasnotinstalledwhenyouruntherugbundle-packagescommand.
HowcanIupgradeadevicefromSUSELinuxEnterprise10toSUSELinuxEnterprise10SP1byusingZENworksLinuxManagement1MirrortheSLE10-SP1-OnlinecatalogfromNovellUpdate(https://nu.
novell.
com/repo)toyourZENworksLinuxManagementserver.
ThisserverrequiresauthenticationwithyourNovellaccountnameandpassword.
2InZENworksControlCenter,changetheInstallTypeforallthekernelpackagesfromInstalltoUpgrade.
Formoreinformation,see"EditingBundles"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
3Assignthemirroredcatalogtothemanageddevicethatyouwanttoupgrade.
Formoreinformation,see"AssigningCatalogs"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
4Onthemanageddevice,runtherugupcommandtoupgradealltheSUSELinuxEnterprise10packagestoSUSELinuxEnterprise10SP1packages.
HowcanIupgradeadevicefromSUSELinuxEnterprise10SP1toSUSELinuxEnterprise10SP2byusingZENworksLinuxManagement1MirrortheSLE10-SP2-OnlinecatalogfromNovellUpdate(https://nu.
novell.
com/repo)toyourZENworksLinuxManagementserver.
ThisserverrequiresauthenticationwithyourNovellaccountnameandpassword.
2InZENworksControlCenter,changetheInstallTypeforallthekernelpackagesfromInstalltoUpgrade.
Formoreinformation,see"EditingBundles"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
3Assignthemirroredcatalogtothemanageddevicethatyouwanttoupgrade.
Formoreinformation,see"AssigningCatalogs"inNovellZENworks7.
2LinuxManagementAdministrationGuide.
4Onthemanageddevice,runtherugupcommandtoupgradealltheSUSELinuxEnterprise10packagestoSUSELinuxEnterprise10SP2packages.
16NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March20092.
4RemoteManagementHowdoIsecuremyRemoteManagementsessionHowcanIimproveRemoteManagementperformanceonaslowlinkWhydoIgetablackscreenwhenIperformtheRemoteControloperationWhydoestheRemoteManagementViewershowonlyatoolbaratthecenteroftheappletwindowWhyistheNovellRemoteManagementViewerAppletsignedWhydoIgetawarningindicatingthatanunsecuredownloadisinprogressonInternetExplorerIrejectedtheNovellRemoteManagementcertificateandnowIamunabletoperformRemoteManagementoperationsCanIuseanyotherthird-partyVNCviewertoconnecttotheZENworks7LinuxmanageddeviceCanIusetheNovellZENworksRemoteManagementViewerwindowtoRemoteControlanythird-partyVNCserverWhyisthecertificateisnotdisplayedwhiletryingtostarttheRemoteManagementsessionforamanageddeviceHowdoIsecuremyRemoteManagementsessionWhenconnectingtoremotemachines,youshoulduseSSHorVPN.
YoucanalsotunneltheVNCprotocolthroughtheencryptedSSHchannel.
TheVNCprotocolanddataareunencryptedbetweentheRemoteManagementViewerandthemanageddevice.
IfyouperformRemoteManagementoperationsoveraninsecurenetworkliketheInternet,youshouldtunneltheVNCprotocolusingSSHforsecurecommunication.
1EstablishSSHtunnelingtouseVNCbetweentheRemoteManagementViewerandthemanageddevice.
FormoreinformationonestablishingVNCthroughSSHtunnellingbetweentheRemoteManagementViewerandthemanageddevice,refer"EstablishingSSHTunneling"intheNovellZENworks7.
2LinuxManagementAdministrationGuide.
2IntheZENworksControlCenter,clicktheDevicespage.
3LaunchtheRemoteControlsessionfromDeviceTasksinthetopleftpane.
4SpecifytheIPaddressandtheportnumberoftheconfiguredSSHtunnel.
5Selectthedesiredoperationfromthedrop-downlist.
6ClickOK.
HowcanIimproveRemoteManagementperformanceonaslowlinkTheperformanceduringaRemoteManagementsessionoveraslowlinkorafastlinkvariesdependingonthenetworktraffic.
Forbetterresponsetime,tryoneormoreofthefollowingstrategies:ZENworksLinuxManagementFrequentlyAskedQuestions17novdocx(en)23March2009OntheManagementConsoleOntheRemoteManagementviewerwindowattheconsole,clickOptionsanddothefollowing:SettheEncodingtypetoTightAdjusttheCompressionlevelandJPEGimagequalitydependingonthequalityoftheimagerequired.
SetCursorShapeUpdatestoNo.
SettheCopyRectoptiontoYes.
Use8bitcolormodebysettingRestrictedColorstoYes.
OntheManagedDeviceThespeedoftheRemoteManagementsessiondependsupontheprocessingpowerofthemanageddevice.
WerecommendthatyouuseaPentium*III,500MHz(ormore)with64MBRAMorhigher.
Disablethewallpaper.
Configurethefollowingsettingsatthemanageddevice:Reducethescreenresolution.
Reducethedepthofcolorpixels.
MorePerformanceTuningTipsForadditionalinformationonperformancetuningtips,refertothefollowingWebsitesforspecificcomponents:TheTightVNCWebsite(http://www.
tightvnc.
com)TheRealVNCWebsite(http://www.
realvnc.
com)FAQsonx11VNC(http://www.
karlrunge.
com/x11vnc)WhydoIgetablackscreenwhenIperformtheRemoteControloperationTheZENworks7.
2LinuxManagementprovidesVNC-basedRemoteManagement,whichdoesnotsupportRemoteControlovertheTextconsoles.
WhydoestheRemoteManagementViewershowonlyatoolbaratthecenteroftheappletwindowIftheAskforPermissionfromUsersettingisenabledforthemanageddevice,the"AskForPermissionFromUserOnTheManagedDevice"dialogboxappearsonthemanageddevicewhenaremotecontrolsessionisinitiated.
Theviewerdisplaysthetoolbaruntiltheuseratthemanageddeviceacceptsordeclinestheconnectionoratimeoutoccurs.
WhyistheNovellRemoteManagementViewerAppletsignedAnyunsignedappletcanonlyconnectbacktothesamedevicefromwhichitisdownloaded.
However,theNovellRemoteManagementViewerAppletisdownloadedfromthemanagementserverwitheachremotesessionrequestandthenconnectstodifferentmanageddevice.
So,ithastobesigned.
18NovellZENworks7.
2LinuxManagementFrequentlyAskedQuestionsnovdocx(en)23March2009WhydoIgetawarningindicatingthatanunsecuredownloadisinprogressonInternetExplorerAllconnectionstothemanagementserveruseHTTPS.
But,todownloadtheNovellRemoteManagementAppletfromthemanagementserver,aHTTPconnectionisusedwhichcausesthewarning.
IrejectedtheNovellRemoteManagementcertificateandnowIamunabletoperformRemoteManagementoperationsDothefollowing:1Restartthebrowserbyclosingallthebrowserwindowandopeninganewbrowserwindow.
2LaunchtheNovellRemoteManagementsessionthroughtheZENworksControlCenter.
3WhentheJavasecuritydialogboxappearsagain,chooseYesorAlwaystoperformRemoteManagementoperations.
CanIuseanyotherthird-partyVNCviewertoconnecttotheZENworks7LinuxmanageddeviceYes.
YoucanuseanyVNCviewertoconnecttoaZENworks7LinuxManagedDevice.
However,youneedtoconnecttotheportofthecorrespondingservice.
Bydefault,theRemoteControlServicelistensonport5950andtheRemoteLoginServicelistensonport5951.
CanIusetheNovellZENworksRemoteManagementViewerwindowtoRemoteControlanythird-partyVNCserverYes.
YoucanuseNovellRemoteManagementviewertoRemoteControlanythirdpartyVNCserver.
WhyisthecertificateisnotdisplayedwhiletryingtostarttheRemoteManagementsessionforamanageddeviceTheRemoteManagementviewerrequirestheJava1.
4.
xplug-intobeinstalledonthebrowsermachine.
IfyouareusingFirefoxwebbrowser,youcanverifytheplug-inversionbyenteringthefollowingcommandintheURLbar:about:pluginsIfyouareusingtheInternetExplorerWebbrowser,youcanverifytheplug-inversionbyclickingTools>InternetOptions>Advanced.
2.
5EventMonitoringHowdoItracktheuserswhologintoandlogoutofZENworksControlCenterHowdoItracktheuserswhologintoandlogoutofZENworksControlCenterYoucanviewtheloginandlogoutinformationoftheusersinthe/var/opt/novell/log/zenworks/audit-messages.
logfile.
- steptightvnc相关文档
- Stichwortverzeichnis
- Producttightvnc
- ESCtightvnc
- 步骤[试题]TightVNC使用说明(被监控端)
- 设置TightVNC远程控制工具使用说明[整理]
- 连接如何配置TightVNC进行远程访问
819云（240元）香港CN2 日本CN2 物理机 E5 16G 1T 20M 3IP
819云是我们的老熟人了，服务器一直都是稳定为主，老板人也很好，这次给大家带来了新活动，十分给力 香港CN2 日本CN2 物理机 E5 16G 1T 20M 3IP 240元0官方网站：https://www.819yun.com/ 特惠专员Q：442379204套餐介绍套餐CPU内存硬盘带宽IP价格香港CN2 （特价）E5 随机分配16G1T 机械20M3IP240元/月日本CN2 （...
spinservers：10Gbps带宽高配服务器月付89美元起,达拉斯/圣何塞机房
spinservers是一家主营国外服务器租用和Hybrid Dedicated等产品的商家，Majestic Hosting Solutions LLC旗下站点，商家数据中心包括美国达拉斯和圣何塞机房，机器一般10Gbps端口带宽，且硬件配置较高。目前，主机商针对达拉斯机房机器提供优惠码，最低款Dual E5-2630L v2+64G+1.6TB SSD月付89美元起，支持PayPal、支付宝等...
新注册NameCheap账户几天后无法登录原因及解决办法
中午的时候有网友联系提到自己前几天看到Namecheap商家开学季促销活动期间有域名促销活动的，于是就信注册NC账户注册域名的。但是今天登录居然无法登录，这个问题比较困恼是不是商家跑路等问题。Namecheap商家跑路的可能性不大，前几天我还在他们家转移域名的。这里简单的记录我帮助他解决如何重新登录Namecheap商家的问题。1、检查邮件让他检查邮件是不是有官方的邮件提示。比如我们新注册账户是需...
tightvnc为你推荐
-
中国互联网域名注册什么叫做网络域名 怎么注册网络域名 以及它的收费方式vps主机vps主机用途有哪些?域名服务商如何更换域名服务商个人虚拟主机个人商城要选多大的虚拟主机？万网虚拟主机万网免费虚拟主机和收费虚拟主机有什么区别论坛虚拟主机最适合做论坛的虚拟主机是什么？云南虚拟主机云南服务器托管广西虚拟主机江西服务器托管，但要接入专线，问了很多代理都说不可以，如何解决？中文域名中文域名的概念？中文域名中文域名是怎么回事？