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QuickReferenceGuideMyTollHOWTOCREATEASHIPMENT&BOOKAPICKUPCreateshipmentsononeuniversalonlineplatformCreateashipment,printlabelsandbookpick-upsinafeweasysteps.
Usetemplatestoquicklyandefficientlypre-populateinformationincludingitemlinedetails,deliveryinformationandchoiceofTollcarrier.
Savedraftshipmentsforfinalisingatyourconvenience.
CREATEASHIPMENTPRINTLABELS&PRINT&CLOSEBOOKAPICKUPDOCUMENTSMANIFESTCREATEASHIPMENT1.
ClickCREATEASHIPMENTquicklinkontheDashboardFieldsmayvarysubjecttocarrierandserviceselection,andconfiguredusersettings.
Valuesinsomefieldscanbesettodefault.
TolearnhowtosetdefaultsrefertotheQuickReferenceGuide-HowtoconfigureyourMyTollprofilesettingsEntercarrierinformation2.
SelectTOLLCARRIERandSERVICEfromthedrop-downlistIfyouhaveconfiguredapreferredcarrierandserviceinyourusersettings,thesefieldsauto-populate.
Youcanchangethisselectionifrequired.
Carrierandserviceavailabilityissubjecttotheaccountsapprovedinyourprofile.
NOTE:CourierwillbeavailabletoselectasaTollcarrieronlyifshipmentcreationforCourierhasbeenenabledforyouonMyToll3.
SelectDISPATCHDATEDispatchdatewilldefaulttothecurrentdateandyou'llbeabletoselectadateuptonext7businessdays,excludingweekends4.
SelectiftheshipmentcontainsDANGEROUSGOODS(DG)IfaDGserviceisselected,thedefaultselectionisYES.
IfyouselectYES,you'llberequiredtocompleteadditionaldangerousgoodsdetailsProvidesenderandreceiverdetailsIfyouhavepreferredsenderandpayerdetailsconfiguredatacarrierlevelinyourusersettings,thesefieldsauto-populateYoucanaddoreditanexistingaddressforthecurrentshipment.
ThesechangeswillnotbesavedtoyourcontactlistonMyTollmytoll.
comQRG-001-20035.
SearchandselectSENDERandRECEIVERfromthedrop-downlistsTIP:DoaquicklookupusinganAliasyou'veassignedtothecontact6.
ChecktheRECEIVERGROUPboxtoselectareceivergroupfortheshipmentHINT:Selectingareceivergroupenablesyoutosendthisshipmenttomultiplereceiversatthesametime.
Tolearnhowtocreateareceivergroup,refertotheQuickReferenceGuide:Howtoconfigureyourprofilesettings7.
SelectWHOPAYSYoucanselectfromSENDER,RECEIVERorTHIRDPARTY.
Ifthesenderaddressandshipmentpickupaddressarenotthesame,selectWhopaysasthirdparty.
ForCourier,Whopayswillalwaysbesettosender8.
SelectandenterACCOUNTNUMBERIfWhopaysisselectedas'receiver'or'thirdparty',accountnumberwillneedtobemanuallyentered.
(ForCourier,youalsoneedtoselectthestate)9.
CheckNOTIFYSENDERandNOTIFYRECEIVERboxesandaddemailaddress(es)toactivatetheAdvanceShippingNotification(ASN)NotifythirdpartyfieldisavailablewhenWhopaysisselectedasthirdpartyQUOTENUMBER,DROPOFFDEPOTandCOLLECTIONDEPOTwillbeavailablebasedoncarrierselectionTheseareoptionalfields.
Completeifrequiredtoyourshipments10.
EnterSHIPMENTREFERENCESYoucanprovidereference(s)foryourshipment.
ThisreferencecanbeusedtoalsotrackyourshipmentonMyTollNOTE:Theseareoptional;completeonlyifrequiredforyourshipmentEnterShippingitemsinformationUsetemplatestoreducedataentryandsaveshippingiteminformationincludingdangerousgoodsdetails.
Tolearnhowtocreateatemplate,refertotheQuickReferenceGuide:HowtoconfigureyourprofilesettingsYoucanchangethedataentryviewtolistortable11.
CompleteSHIPPINGITEMSdetails:ItemdescriptionBillingtype(availableforsomecarriers)NumberofitemsItemtypeVolume(M3/UOM/perunit)OnlyapplicabletosomecarriersDimensionsincm–L,W&HAsyouenterthesedetails,totalcubicvolumefieldpopulatesTotalweightinkgSenderandreceiverreferenceThisistheshippingitemreferenceandisoptional12.
CompleteDANGEROUSGOODSDETAILS(applicableonlyforDGshipments)EnterUNNUMBERpre-populatingclass/division,Subrisk,packinggroupandpropershippingnamefieldsEnterDGPACKAGINGDESCRIPTIONEnterDGPACKAGINGQUANTITYEnterDGQUANTITY(VOL)NOTE:AdditionalDGdetailscanbeaddedtoashippinglineitem13.
ClickADDNEWLINE(optional)Addmoreshippinglineitemsasrequired.
Atallyofthetotalitems,weightandcubicvolumeisdisplayedprovidingashipmentsummary.
TIP:Savethecurrentshippinglineitemasatemplate,oreditexistingtemplatesfromshipmentscreen.
NOTE:YoucanclickPRICENOWtodoarateenquiryProvideadditionalinformationThissectionisoptionaltocomplete,andthefieldsvarysubjecttocarrierandservicesenabledforyourprofile.
Fieldscouldinclude:AddpallettransactionsPurchaseorderContainsfoodorfoodpackagingTollExtraService(ifyes,enteragreedamount)SecurityAllowdeliverytoalternatedeliverylocationNotifybySMSReceiverdeliveryfields(earliestdeliverydate/timeandlatestdeliverydate/time)SpecialinstructionsYoucanaddspecialinstructionsandselecttoprintaseperatespecialinstructionslabelforyourshippingitemsAssignshipmenttoamanifestMyTollautomaticallyassignsshipmentstoamanifest.
Youcanalsomanuallyassigntheshipmenttoanexistingopenmanifestorcreateanewmanifesttoaddtheshipment.
Tomanuallyassignashipmenttoamanifest,youcan:i.
Selectopenmanifestfromthedropdownlistii.
CheckCREATEandADDTONEWmanifestboxPrintandclosetheshipmentToclosetheshipmentandprintshippingdocuments,youcanselect:PRINT&CLOSEtomanuallyprintthelabelsandclosethemanifestSMARTPRINTtoauto-completeprintingactionsNOTE:SmartPrintbuttonwillonlydisplayifthisbuttonisactivatedandconfiguredinPrintersettingsTIP:TolearnhowtoactivateSmartPrintoption,refertotheQuickReferenceGuide:HowtoconfigureyourprinterandprintsettingsNOTE:Youcanalsosaveshipmentasadrafttocompletelater.
IfReceivergroupisselected,SAVEASDRAFToptionisnotavailable.
AccessdraftshipmentsfromtheShipmentstabonMyTollDashboard.
14.
SelectPRINT&CLOSEPRINTLABELSANDDOCUMENTS16AllTollcarriersuseanindustrystandard6x4label.
Thissinglelabeldesignprintsonboththermalandlaserprinters.
15.
SelectSTARTPOSITIONforlabelprinting(A4PartLabel(PDF)16.
ClickPRINTordownloadPDFNOTE:PrintingthelabellocksthefreightlinesNOTE:PrintshipmentisavailableforselectcarriersonlyPRINTANDCLOSEMANIFEST17.
ClickGOTOMANIFEST18.
PRINT&CLOSEthemanifestNOTE:EnterManifestdescription.
YoucanalsoperformmultipleactionsfromtheManifestscreen:MoveshipmentstoanopenornewmanifestDeleteshipment(s)PrintlabelsandshipmentCreateandaddanewshipmenttothemanifest19.
ReviewmanifestdetailsandclickPRINTNOTE:Printingthemanifestwilllocktheconsignmentandnofurtherchangescanbemade.
Reprintingcanonlyoccurwhenthemanifestisstillopen.
NOTE:YoucanBOOKAPICKUPfromtheManifestscreen,oncethemanifestisprintedandclosed(withtheexceptionofCourier).
mytoll.
comBOOKAPICKUP20.
ClickBOOKAPICKUP21.
Confirmdetails:TollcarrierAccountnumberIfyou'reatthepickuplocationIfyes,thenext3fieldsareauto-populated;however,youcanedittheaddressforthispickupIfno,you'llberequiredtocompletethenext3fieldsmanuallySenderdetailsServiceDestinationsuburbandpostcode22.
SelecttheLARGESTITEMandconfirmITEMDESCRIPTIONfields:ItemdescriptionNumberofitemsPalletspaceItemdimensions(L,W,H)NOTE:Enterthedimensionsofthelargestshippingitem,toensureanappropriatepickupvehicleisavailabletocollectyourshipmentsTotalcubicvolumeandweightDangerousgoodsFoodorfoodpackagingNOTE:PickupitemfieldsmayvarysubjecttoCarrierandserviceselection23.
SelectDISPATCHDATEandREADYTIMENote:Dispatchdatedefaultstothecurrentdate24.
EnterLOCATIONCLOSINGTIME25.
Selectoptionaldetails,including:DriverisrequiredtobringconsignmentnotesReferencenumberExactpickuppointSpecialinstructions26.
ClickREVIEW&BOOKPICKUP27.
ReviewpickupdetailsandclickCONFIRMPICKUPNOTE:InformationisstillabletobeeditedifrequiredAconfirmationmessageincludingthepickupreferencenumberisdisplayedAdditionally,thisinformationisforwardedtotheregisteredemailaddressassociatedwiththeMyTollaccount.
28.
ClickPRINTorSHAREshipmentdetails(optional)MyToll21mytoll.
com2019TollHoldingsLimited.
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