亚马逊新账号被封申诉模板

账号申诉  时间:2021-02-23  阅读:()

当遇到新账户被亚马逊封号时也能够透过发送邮件给亚马逊官方来解释情况进而获得回复新

账号的机会 以下也是一封相同情况并成功回复账号的信件内容

I understand that recently our performance as a seller on Amazon. com has fallen below bothAmazon' s and our own standards of quality. I believe there are two main reasons this hashapp ene d:

Disorganization in our inventory management has resulted in late shipments and, even worse,unavailable items.

When late shipments and unavailable items have occurred our response to has been too slowand communication with customers has not been adequate.

I believe it is mainly because of our inadequate communi cation that we have recently seenan increase in customer A-z guarantee claims which has resulted in our order defect rateexceeding the performance target of <1%.

Plan of Action: We are taking the following steps to improve our performance:

Improve inventory control by reducing the number of items offered until we have systems inplace to more adequately handle the number of orders we are receiving.

Most importantly, we will respond more quickly and proactively to any problems with customerorders to keep our customers more informed and help prevent A-z guarantee claims.In addition, we will more aggressively monitor our performance metrics to assure we aremeeting the standards set by Amazon and our own standards of quality customer service.In evaluating our selling practices, we found a mistake in our inventor upload file.Our Plan of Action:

Our inventory file has been reviewed. All misclassification condition items have beenre-categorized to follow Amazon' s Condition Guidelines. Entire inventory has been deletedfrom Marketplace to reflect all changes. All of our vendors' inventory will be reviewedbeforeadding to our inventory. Please let us know what should be done to reinstate our account,we are looking forward to hearing from you.

信中开头先明白承认自己的疏失表达出诚意。之后将问题清楚分割成两个部份然后依序以条列重点的方式将改进方法提出最后在以加强语气强调改进的决心并想要收到回信的迫切。

总结信件内容的重点如下题

1.表达诚意先认错再说

"I understand that recently our performance as a seller on Amazon.com has fallen below both

Amazon' s and our own standards of quality. "

2.清楚分明的格式

Disorganization in our inventory management has resulted in late shipments and, even worse,unavailable items.

When late shipments and unavailable items have occurred our response to has been too slowand communication with customers has not been adequate.

3.简要的原因

"I believe it is mainly because of our inadequate communication that we have recently seenan increase in customer A-Z guarantee claims which has resulted in our order defect rateexceeding the performance target of <1%. "

4.不卑不亢的结尾提出解决方式

"All of our vendors' inventory will be reviewed before adding to our inventory. Please letus know what should be done to reinstate our account, we are looking forward to hearing fromyou. "

通用模板

写信给亚马逊依照情况的不同内容有千百种要怎么表达才比较合适呢?

这次我们用实例来修改让大家能够更明白写给亚马逊回信时需要多注意的细节。

也可以让大家明了写信时的概念得以之后运用在各种不同情况上。

Please help edit the following appeal 比较不正确版本

We are contacting you regarding our seller account suspension. We realized the delay inshipping orders does not comply with Amazon' s performance target of less than 4%, nor, ourtarget of less than 2%.

We have reviewed our metrics and have determined the two areas that need to be addressed.Shipping and Inventory Availability.

We realized we need constant monitoring of our seller account. To achieve our goal of lessthat 4% late shipping, we are monitoring our Amazon account continuously, instead of duringregular retail store hours.

To further help us achieve our goal of less that 4%late shipping, we have consolidated ourAmazon inventory into one location. This eliminates delays in getting product out by theExpected Ship Date.

Thank you for considering this appeal.

以上的内容已有了雏形格式段落符合基本概念但在语气上可能表达的程度不够另外也要注意信中的书信礼仪。经过调整后

To whom it may concern, 正确版本

We are contacting you regarding our seller account suspension. We realize the delays inshipping orders has not complied with Amazon' s performance target of less than 4%, nor ourtarget of less than 2%.

We have reviewed our fulfillment procedures and have determined the two areas that need tobe addressed:Shipment Creation and Inventory Availability.

We realize we needed additional support for managing fulfillment for our Amazon orders. Toachieve our goal of more than 98%on-time shipping we have added additional staff to supportthe sales person in our retail store who handles Amazon fulfillment. This will allow us tohave packages prepared and ready to ship more eff iciently.

To address inventory availability issues we have consolidated our Amazon inventory into onelocation to speed shipment creation. Having all Amazon inventory at one location willeliminate delays in getting product out by the Expected Ship Date.

Thank you for considering this appeal.

以上就是调整完成后的版本此为参考用请勿照抄。

针对不同的卖家境况

1.先依照上文写出雏形。

2.调整语义、语气表达和书信礼仪的细节。

EX

To whom it may concern,

We are contacting you regarding our seller account suspension. We realize the delays inshipping orders has not complied with Amazon' s performance target of less than 4%, nor ourtarget of less than 2%. 诚实道歉先

3.将多余的冗词赘字予以删减让书信内容更加简练在该强调语气的地方加重力道

EX

We realize we needed additional support for monitoring of our seller account. To achieveour goal of less that 4%late shipping, we have added additional staff to support the salesperson in our retail store that is handling Amazon. This will allow us to have packagesprepared and ready to ship more efficiently.

调整为

We realize we needed additional support for managing fulfillment for our Amazon orders. Toachieve our goal of more than 98%on-time shipping we have added additional staff to supportthe sales person in our retail store who handles Amazon fulfillment. This will allow us tohave packages prepared and ready to ship more eff iciently.

依照以上三个步骤调整过后的回信亚马逊官方收到后能感受到你的诚意、经营态度与礼仪而这三个部分正是亚马逊最注重的方面。所以回信记得要投其所好才能获得预期的回复

4天理论班* 基础班2天高级运营班2天  20天的真实帐号运营训练指导一个老师最多带6个人基本上是一对一进行指导。每天都会教一个知识点进行实际帐号运营操作特训第二天会对前一天的知识考核过了在学下一个知识点。一个月教你玩会亚马逊。

还有亚马逊各种培训账号注册申请 国内公司注册 国外商标注册。

电话微信 15217065016亚马逊高端交流群 661235495

免费注册宝塔面板账户赠送价值3188礼包适合购买抵扣折扣

对于一般的用户来说,我们使用宝塔面板免费版本功能还是足够的,如果我们有需要付费插件和专业版的功能,且需要的插件比较多,实际上且长期使用的话,还是购买付费专业版或者企业版本划算一些。昨天也有在文章中分享年中促销活动。如今我们是否会发现,我们在安装宝塔面板后是必须强制我们登录账户的,否则一直有弹出登录界面,我们还是注册一个账户比较好。反正免费注册宝塔账户还有代金券赠送。 新注册宝塔账户送代金券我们注册...

日本CN2独立物理服务器 E3 1230 16G 20M 500元/月 提速啦

提速啦的来历提速啦是 网站 本着“良心 便宜 稳定”的初衷 为小白用户避免被坑 由赣州王成璟网络科技有限公司旗下赣州提速啦网络科技有限公司运营 投资1000万人民币 在美国Cera 香港CTG 香港Cera 国内 杭州 宿迁 浙江 赣州 南昌 大连 辽宁 扬州 等地区建立数据中心 正规持有IDC ISP CDN 云牌照 公司。公司购买产品支持3天内退款 超过3天步退款政策。提速啦的市场定位提速啦主...

注册做什么96%可以干啥,常用的7个常用的国内国外域名注册服务商_云服务器可以干什么

日前,国内知名主机服务商阿里云与国外资深服务器面板Plesk强强联合,推出 阿里云域名注册与备案、服务器ECS购买与登录使用 前言云服务器(Elastic  只需要确定cpu内存与带宽基本上就可以了,对于新手用户来说,我们在购买阿里云服务申请服务器与域名许多云服务商的云服务器配置是弹性的 三周学会小程序第三讲:服务 不过这个国外服务器有点慢,可以考虑国内的ngrokcc。 ngrokcc...

账号申诉为你推荐
推广方法最有效的推广方法是什么?vista系统重装Vista系统的重装的步骤,有系统恢复盘公章制作制作公章尺寸标准大小,字体,字号?1433端口怎么开启本机1433端口arm开发板想购买一个ARM开发板,选什么类型的好网站联盟怎样进入网站联盟网店推广网站什么平台适合做淘宝店铺推广如何建立一个网站如何建立一个网站怎么点亮qq空间图标QQ空间图标怎么点亮?xp系统停止服务XP停止服务后该怎么办?
北京虚拟主机租用 Oray域名注册服务商 香港服务器租用99idc 最便宜的vps 新网域名解析 新秒杀 美国主机评论 godaddy优惠码 魔兽世界台湾服务器 炎黄盛世 免费美国空间 福建铁通 卡巴斯基破解版 流媒体加速 怎么建立邮箱 yundun 免费网络 永久免费空间 阿里云手机官网 阿里云个人邮箱 更多