28February2020SUPP01/HARRISLE/5999712.
8SymantecVIPSoftTokens-HomeComputer(WindowsOS)SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
828February2020CONTENTSIntroduction.
1InstallSymantecVIPonyourcomputer.
1RegisteryourdevicewithSymantecVIP1LogontoRemoteOffice2LogontoOutlookontheweb4Logontootherapplications:ChromeRiver,myChoiceandmyFinancialWellbeing6-1-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovellsINTRODUCTIONThisguideexplainshowtoinstall,registerandusesofttokensonyourhomecomputer(WindowsOS).
WithyoursofttokenyoucanuseRemoteOffice,OutlookonthewebandotherapplicationssuchasChromeRiver,myChoiceandmyFinancialWellbeing.
Theprocessincludesthefollowingsteps:1.
DownloadSymantecVIPtoyourcomputer.
2.
RegisteryourcomputerwithSymantecVIPbycontactingtheTechnologySupportteam.
3.
AccessRemoteOffice,Outlookontheweborotherapplications(forexample,myChoice)usingthesofttokenonyourcomputer.
INSTALLSYMANTECVIPONYOURCOMPUTER1.
Launchtheinternetbrowserandgoto:https://vip.
symantec.
com/2.
ClickDOWNLOAD.
3.
FromtheChooseyouroptionsdialog,underVIPAccessforComputer,clickWindows.
4.
AmessagedisplayspromptingyoutorunorsaveVIPAccessSetup.
exe,clickSave.
5.
Oncethefilehasbeensaved,clickOpenfolder.
6.
Double-clickVIPAccessSetup(thismaydisplayasVIPAccessSetup.
exe).
7.
ADoyouwanttoallowthisapptomakechangestoyourdevicemessagedisplays,clickYes.
8.
FromtheWelcometotheVIPAccessSetupWizardscreen,clickNext.
9.
FromtheLicenseAgreementscreen,selecttheIacceptthetermsinthelicenseagreementoption.
10.
ClickNext.
11.
FromtheSelectInstallLocationscreen,clickNext.
12.
ClickInstall.
13.
ClickFinish.
Onceinstalled,theVIPAccessapplicationicondisplaysonthedesktop.
REGISTERYOURDEVICEWITHSYMANTECVIPContacttheTechnologySupportteamtoregisteryourdevicewithSymantecVIP.
ForInternationalLLP:dialextension5000or+44(0)2072965000ForU.
S.
LLP:dialextension5911or+12026375911.
Uptofivedifferentdevicescanberegistered.
-2-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovellsLOGONTOREMOTEOFFICERemoteOffice(Citrix)enablesyoutoworkwithmanyofthefirm'ssystems(includingOutlook,HLGlobalandtheDocumentManagementSystem)whenyouareawayfromtheoffice.
ItisimportantthatthemostcurrentCitrixclientfileisinstalledtoensurethatallsystemsworkcorrectlywithintheCitrixenvironment.
FormoreinformationoninstallingtheCitrixclientfile,refertothesupportingmaterialwhichcanbefoundontheRemoteOfficeSupportDocumentssite.
TologontoRemoteOffice:1.
Fromthedesktop,double-clickVIPAccesstoopentheapplication.
YouwillneedthesixdigitSecurityCodefromyourSymantecVIPtokentologontoRemoteOffice.
2.
Onthecomputeryouareusingforremoteaccess,launchtheinternetbrowserandgotohttps://www.
hoganlovells.
com/en/remote-working.
Alternatively,fromthebrowserwindow,enterthefollowingURL:http://www.
hoganlovells.
com,scrolltothebottomofthescreenandclickRemoteWorking.
TheRemoteWorkingscreendisplays.
3.
FromtheRemoteWorkingscreen,selectyourrelevanthomeofficeregion:ForHLUSLLPusers,clickNorthAmerica,SouthAmerica.
-3-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovellsa)FromtheHLRemoteAccessscreen,undertheHLAnywheresection,clickWestCoastorEastCoastlinkdependingonyourlocation.
ForHLILLPusers,clickEurope,MiddleEast&Africa(EMEA)andAsia.
b)FromtheRemoteWorkingPortalscreen,clicktheRemoteOfficedrop-downandselecttheregionclosesttoyourgeographiclocation,forexample,EMEA.
c)ClickGo.
Oneofthefollowinglogonscreendisplaysdependingonyourhomeregion.
HLUSLLPlogonscreen:HLILLPlogonscreen4.
Enterthefollowingdetailstologon:UsernameEnteryournetworkusername.
PasswordEnteryournetworkpassword.
SecureIDPasscodeEnterthesixdigitcodefromyourSymantecVIPtoken.
5.
ClickLogOnorpressEnter.
-4-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovells6.
FromtheCitrixReceiverlandingpage,clickonceontherequiredpublisheddesktopyouwishtouse,forexample,EUWDesktop.
Theselectedpublisheddesktoplaunches.
LOGONTOOUTLOOKONTHEWEBIfyouonlyrequireaccesstoyourOutlookemails,youcanlogontoOutlookontheweb.
1.
FromtheHomescreenofyourdevice,tapVIPAccesstoopentheapp.
YouwillneedthesixdigitsecuritycodefromyourSymantecVIPtokentologontoOutlookontheweb.
2.
OnthecomputeryouareusingtoaccessyourOutlookemails,launchtheinternetbrowserandgotohttps://www.
hoganlovells.
com/en/remote-working.
3.
FromtheRemoteWorkingscreen,selectyourrelevanthomeofficeregion:ForHLUSLLPusers,clickNorthAmerica,SouthAmerica.
a)FromtheHLRemoteAccessscreen,undertheOutlookonthewebsection,clickWestCoastorEastCoastlinkdependingonyourlocation.
-5-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovellsForHLILLPusers,clickEurope,MiddleEast&Africa(EMEA)andAsia.
b)FromtheRemoteWorkingPortalscreen,clicktheOutlookonthewebdrop-downarrowandselectEMEAandAsia.
c)ClickGo.
TheOutlookonthewebloginscreendisplays.
4.
Enterthefollowingdetailstologon:UsernameEnteryournetworkusername.
PasswordEnteryournetworkpassword.
TokenEnterthesixdigitcodefromyourSymantecVIPtoken.
5.
Clicksignin.
TheOutlookonthewebscreendisplayswhereyouwillhaveaccesstoyourOutlookemails.
-6-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovellsLOGONTOOTHERAPPLICATIONS:CHROMERIVER,MYCHOICEANDMYFINANCIALWELLBEINGYoucanlogontoapplicationssuchasChromeRiver,myChoiceandmyFinancialWellbeingviatheinternetbrowser.
1.
LaunchInternetExplorer.
2.
EntertherelevantURLfortheapplicationyouwishtoaccess.
RefertothebelowtablefortheURLdetails:APPLICATIONURLChromeRiver(HLI)http://chromeriverintl.
hoganlovells.
comChromeRiver(HLUS)http://chromeriverus.
hoganlovells.
commyChoicehttps://mychoice.
hoganlovells.
commyFinancialWellbeinghttps://myfinancialwellbeing.
hoganlovells.
comTheSecureLogonforHoganLovellsscreendisplays.
3.
Enterthefollowingdetailstologon:Domain\UsernameEnteradslocal\networkusername,forexample,adslocal\smithj.
PasswordEnteryournetworkpassword.
SecurityCodeEnterthesixdigitcodefromyourSymantecVIPtoken.
4.
ClickSignin.
Thehomepagefortherelevantapplicationdisplays.
-7-SymantecVIPSoftTokens-HomeComputer(WindowsOS)SUPP01/HARRISLE/5999712.
8HoganLovellsWhenlaunchingChromeRiverforthefirsttime,AdobeFlashPlayerwillneedtobeinstalled.
Thefollowingdialogsdisplays:a)SystemSetupdialog:clickNext.
b)AdobeFlashPlayerSettingsdialog:clickAllow.
Onceloggedon,theDashboarddisplays.
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