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IPOffice4400,4600,6400&TransTalkMDW9040Telephones40DHB0002USAL-Issue4(03/04/2002)IntroductionPageii4400,4600,6400&TransTalkMDW9040TelephonesPageiiIPOffice40DHB0002USAL-Issue4(03/04/2002)Introduction.
34400,4600and6400Telephones3TransTalkMDW90403PhoneKeySymbols.
4TheDisplay.
5MakingCalls.
6MakeaCall.
6UsingtheDirectory6Redial.
7MakeaPageCall.
7LeaveaMessage.
7ArrangeaCallback8LeaveaMessageinVoicemail8AnsweringCalls.
9AnsweraCall.
9InternalAuto-Answer9DirectPickup.
9AnsweringaMessageIndicator.
10AnsweringaPageCall.
10OtherCallControls.
11AccountCodes.
11RecordingaCall11HandsfreeOperation.
11DropaCall.
12MuteaCall.
12DisplaytheCallHistory.
12ConferencingCalls.
13DivertingCalls.
14SwitchDivertOn14CallForwarding.
14SendAllCalls(DoNotDisturb)15SettingAbsenceText.
15Hold,Park&Transfer16ParkingCalls.
16HoldingCalls.
17TransferaCall17PhoneControls18LabelingSoftkeyFunctions.
18DisplaytheDateandTime.
18CallTimer.
18DisplayCallInformation19ChangingtheVolume.
19ChangingtheRingerSound.
19HeadsetControlfor4400Sets.
20GroupEnable/Disable.
21Lock/UnlockthePhone21ChangethePassword22ContentsChangetheExtensionName.
22ChangethePhoneLanguage.
22DSSKeyFunctions23Overview.
23StoringAbbreviatedDialingUnderaDSSKey23StoringUser,ParkSlotandQueueNumbers.
24ProgrammingFunctionsAgainstDSSKeys25Functions.
26SystemFeatures.
27Introduction.
27MakingCalls.
27AnsweringCalls.
27CallWaiting28CallForwarding28DivertingCalls28DoNotDisturb.
29Voicemail.
29TheSystemAdministrator30DefaultSpeedDialandFeatureCodes.
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30Index31IntroductionPage3Introduction4400,4600and6400TelephonesThisguidecoverstheuseof4400,4600and6400seriestelephonesonIPOfficetelephonesystems.
Notethatthisguideassumesthatthephoneyouareusinghasitsdefaultsettings.
BeawarethattheSystemAdministratorcanreprogramthesystemand/orindividualextensionstoofferdifferentsetsoffeatures.
IfindoubtpleasecontactyourSystemAdministrator.
DefaultButtonsEachphoneisconfiguredbydefaultwith3CallAppearancebuttons.
Thesebuttonsarelocatedonthetop3buttonsoftheleftmostcolumn.
Theyareusedtomakeandreceivecalls.
DSSKeysThisguidedetailsaccessingmanyfunctionsbypressingMenu.
ManyofthosefunctionscanbeassignedtotheDSSkeysonyourphone.
See"DSSKeyFunctions"onpage23.
Notethatthe4406D+,4606D+setsdonothavetheMenubutton.
Forthosesets,ausercaneitherhaveabuttonprogrammedthroughthemanager(contactyoursystemadministrator)orbyusingtheshortcodes.
Whenusingthesesets,useshortcodes.
ThisoperationisdescribedbeginningintheSystemFeaturessectiononpage27.
4450DSSModuleSomephoneshaveaDSSportwhichallowsthenumberofDSSkeysavailabletocanbeincreasedbytheadditionofaDSSmodule.
The4450DSSmoduleisavailableforusewithboththe4412D+and4424D+sets.
Whenusingthe4450,ensurethatthepowersupplymustbeconnectedtothephone.
The4450DSSmoduleenhancesfunctionalitybyprovidinganarrayofbuttonsthatcanbeusedtotrackExtensions,UsersorParkfields,orbeprogrammedforotherfunctionsthathelptheusertohandlecallsmoreefficiently.
System&UserShortCodesThesystemhasawiderangeoffeaturesthataretriggeredbydialingaparticularsequence.
Theseshortcodescanbesystem-wideorspecifictoanindividualuser.
FordetailsoftheshortcodesavailabletoyoucontactyourSystemAdministrator.
Fordetailsofthenormaldefaultshortcodessee"SystemFeatures"onpage27.
TransTalkMDW9040TheTransTalkMDW9040setisawirelesssetthatcanbeusedwiththesystem.
ItispluggedintoaDSportoneitherthebaseControlUnitoraDSexpansionmodule.
Whenusingtheset,theusermustconfigureittoworkwiththesystem,bydefiningthebuttonmaptobeused.
ThiscanbedonebygoingtothesetandpressingtheMenubutton,thenusingthearrowbuttontoselectConfiguration,thenButtonMapandthenselectingMerlinMagix.
AlthoughtheTransTalkMDW9040hasaMenubutton,thisbuttonislocaltothesetandisusedforfeatureslocaltotheset.
Forthisreason,whenusingthisset,anadministratormustprogramthebuttonsfortheuser.
Featurescanalsobeaccessedonthesesetsviashortcodes.
4400,4600,6400&TransTalkMDW9040TelephonesPage3IPOffice40DHB0002USAL-Issue4(03/04/2002)IntroductionPage4PhoneKeySymbolsYourphonemayuseeithertextoriconmarkingsforsomekeys.
Spkr:Thelightabovethekeyislitwhenworkinghandsfree.
See"HandsfreeOperation"onpage11.
Mute:Thelightabovethekeyislitorblinkingwhenusingmute.
See"MuteaCall"onpage12.
Hold:See"HoldingCalls"onpage17.
Redial:See"Redial"onpage7.
Trnsfr:See"TransferaCall"onpage17.
Conf:See"ConferencingCalls"onpage13.
MessageIndicator:See"AnsweringaMessageIndicator"onpage10.
Menu:Usedtoaccessfeaturesandfunctions(Notavailableonthe4406D+,4606D+andTransTalkMDW9040).
Thetwokeysareusedtomakedisplayselectionsanddataentry(Notavailableonthe4406D+,4606D+andTransTalkMDW9040).
Exit:Usethiskeytoexittheadministrationmenusandreturntonormalphoneoperation(Notavailableonthe4406D+,4606D+andTransTalkMDW9040).
4400,4600,6400&TransTalkMDW9040TelephonesPage4IPOffice40DHB0002USAL-Issue4(03/04/2002)IntroductionPage5TheDisplayBPhonelocked:Internalcallsonly,see"Lock/UnlockthePhone"onpage21.
DCallForwardingOn:See"Call"onpage14.
GInGroup:HHeldCall:Showsthenumberofheldcalls,see"HoldingCalls"onpage17.
NDoNotDisturbOn:See"SendAllCalls(DoNotDisturb)"onpage15.
PParkedCalls:Showsthenumberofparkedcalls,seeParkingCallsonpage16.
UUnavailable:ThisisdisplayedonthecallingstationwhenthecalledstationhasDoNotDisturbactivated,butisnotbeingcoveredbyVoicemail.
VVoicemail:ThisisdisplayedonthecallingstationwhenthecalledstationhasDoNotDisturbactivated,butisbeingcoveredbyVoicemail.
01CallsinCallHistory:See"DisplaytheCallHistory"onpage12.
DISCDisconnected:PressSpkrtoendthecall.
CONNConnected:Youareonacall.
CONFConferenceCall:Youarepartofaconferencecall,see"ConferencingCalls"onpage13.
ThisisdisplayedonthelefthandsideofthedisplayPAGEPageCall:See"AnsweringaPageCall"onpage10.
Time&Date:See"DisplaytheDateandTime"onpage18.
Timer:See"CallTimer"onpage18.
Indicatesthatthedisplayeditemiseitherthecurrentlyselectedvalueorhasselectablesub-options.
PressingMenugivesaccesstoupto12softkeyfunctions.
Useandtoshowthefunctionsandpressthedisplaykeybeneathanoptiontoselectit.
PressingMenutwicegivesaccesstoadditionalfunctions.
4400,4600,6400&TransTalkMDW9040TelephonesPage5IPOffice40DHB0002USAL-Issue4(03/04/2002)MakingCallsPage6MakingCallsMakeaCallAllphonesintheseserieshaveahandsfreespeakersothatyoucandialandhearthecallprogresswithouthavingtopickupthehandset.
Onsomemodelsthisfacilityisonlyone-waysoyoumustusethehandsettobeheardoncethecallisconnectedTomakeacall:1.
Dialthenumberyourequire.
IfENTERACCOUNTappearsthenyouarerequiredtoenteranaccountcodebeforemakingcalls,seepage11.
2.
Whenansweredeitherpickupthehandsetor,ifyourphonesupportsit,continuehandsfree,see"HandsfreeOperation"onpage11.
3.
ToendthecalleitherputdownthehandsetorifworkinghandsfreepressSpkr.
UsingtheDirectoryThephonecandisplayadirectoryofgroupnames,internalextensionnamesorexternalnamesfromwhichyoucanselectandthendial.
Notethat4406D+,4606D+andTransTalkMDW9040setsdonothaveaccesstothisfeature.
Tousethedirectory:1.
Either:PressMenuandselectDir(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
Alternatively,pressMenutwice.
PressandthenselectDir.
2.
SelectfromINDeX(internalextension),Group(HuntGroups)orExtrn(outsidenumbers).
3.
Pressthedialpadbuttonthatmatchesthefirstletterofthenameyouwant.
Forexample,toselectLpressthe5keythreetimes.
4.
Usetheandkeystomovethroughthematchingentries.
Youcanstillpressanotherkeyonthedialingpadtoselectadifferentfirstletter.
5.
WhenthenameyouwantisshownselectCall.
6.
IfyoucannotfindthenameyouwantpressExittwice.
4400,4600,6400&TransTalkMDW9040TelephonesPage6IPOffice40DHB0002USAL-Issue4(03/04/2002)MakingCallsPage7RedialThephonestoresarecordofthenumbersthatyouhavedialed.
Youcandisplayandselectanumberfromthatrecord.
4406D+,4606D+andTransTalkMDW9040setscanuseredial.
Whenthebuttonispressed,thelastnumberthatwasdialedisused.
Toredialanumberdialed:1.
PressRedial.
2.
Thedisplayshowsnumbersthatyouhaverecentlydialed.
3.
Usetheandkeystomovethroughthestorednumbers.
4.
PressthekeybelowanumbertoredialitorpressExittoleavethedisplaywithoutmakingacall.
MakeaPageCallYoucanmakepagecallstoanyextensionorgroupofextensionsthathavesuitablehandsfreespeakers.
Youcallisonlyheardbythoseextensionthatarefree.
4406D+and4606D+userscanmakeapagecallviatheshortcodes.
Contactyoursystemadministratorfortheappropriatecode.
TransTalkMDW9040userscanmakePageCalls,butcannotreceivethem.
Tomakeapagecall:1.
PressMenutwice.
2.
SelectCall.
3.
Entertheextensionorgroupnumber(usethetop-leftdisplaykeytobackspace).
4.
SelectPage.
LeaveaMessageWhenyoucallanotherextensionthatdoesn'tansweryoucanleavethemamessageindication.
Dependingonthetypeoftheirphone,theymayhaveamessageindicatorlamp,whichlights(stationsthatdonothavetheMenubuttonandsoftkeysdonotlight).
Iftheirphonehasadisplayitmayalsodisplayyournameandnumberforareturncall.
Onyourphonethelampindicateswhenyouhavemessages,seeAnsweringaMessageIndicatoronpage10.
Tosendamessageindication:1.
PressMenutwice.
2.
SelectCall.
3.
Entertheextensionnumber(usethetop-leftdisplaykeytobackspace).
4.
SelectMessa.
5.
PressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage7IPOffice40DHB0002USAL-Issue4(03/04/2002)MakingCallsPage8ArrangeaCallbackIfanextensionisbusy,ordoesnotanswerwhenyoucallyoucanarrangeacallbackratherthanleaveamessage.
Withacallbackset,afterthatextensionisnextusedyouphonewillringandwhenyouanswertheextensionisrung.
Tosetacallbackduringacall:1.
Ifwhenyoumakeacallyouarenotansweredorthestationisbusy,pressMenu.
2.
Usingtheandkeys,displayandselectAutCB(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
3.
Endyourcallattempt.
4.
Aftertheextensionyouwerecallingisnextused,yourphonewillringandwhenyouanswertheotherextensionisrung.
YourphoneringsthenumberoftimesthathasbeenspecifiedintheAllocatedAnswerInterval(eitherforthesystem,oriftherehasbeenanindividualonesetforyouruserid).
Thedefaultisthreerings.
5.
PressExitifyoudesire.
Toarrangeacallbackwithoutmakingacall:1.
PressMenutwice.
2.
SelectCall.
3.
Entertheextensionnumber(usethetop-leftdisplaykeytobackspace).
4.
PressandselectCallB.
5.
PressExit.
6.
Whenthatextensionbecomesfree,youphoneisrungandifyouanswertheotherextensionthenrings.
YourphoneringsthenumberoftimesthathasbeenspecifiedintheAllocatedAnswerInterval(eitherforthesystem,oriftherehasbeenanindividualonesetforyouruserid).
Thedefaultisthreerings.
LeaveaMessageinVoicemailYoucanleaveamessagefordirectlyinvoicemailforanextensionwithoutringingtheextension.
Thiswilllightthatextensionmessageindicatoriftheyhaveone.
4406D+,4606D+andTransTalkMDW9040userscanleaveamessageforanextensionviatheshortcodes.
Contactyoursystemadministratorfortheappropriatecode.
Toleaveamessagedirectlyinvoicemail:1.
PressMenutwice.
2.
SelectCall.
3.
Entertheextensionorgroupnumber(usethetop-leftdisplaykeytobackspace).
4.
PressandselectVmail.
5.
Youshouldhearthemailboxgreetingandthenbepromptedtoleaveamessage.
4400,4600,6400&TransTalkMDW9040TelephonesPage8IPOffice40DHB0002USAL-Issue4(03/04/2002)AnsweringCallsPage9AnsweringCallsAnsweraCallToansweracall:1.
Yourdisplaywillshowwhateverinformationthesystemhasaboutthecallingparty.
2.
PressSpkrtoanswerhandsfreeorpickupthehandset.
InternalAuto-AnswerInternalauto-answerconnectsyourinternalcallsafterjustonering.
ThisfeaturealsoapplieswhenauserisinHeadsetMode(SeeHeadsetControlfor4400SetsonPage20).
TransTalkMDW9040usersdonothaveaccesstoInternalAutoAnswer.
Toset/cancelinternalauto-answer:1.
PressMenu.
2.
SelectHfAns(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
3.
PressExit.
DirectPickupYoucanpickupacallringingatanotherextensionifyouknowtheextensionnumber.
4406D+,4606D+andTransTalkMDW9040userscanpickupacallforanextensionviatheshortcodes.
ContactyoursystemadministratorfortheappropriatecodeorifusingthedefaultshortcodesseeAnsweringCallsonpage27.
Todoadirectpickup:1.
Whenyouheretheextensionringing,pressMenu.
2.
Usingtheandkeys,displayandthenselectDpkUp(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
3.
EntertheextensionnumberandthenselectDone.
NotethataDSSkeycannotbeusedtoentertheextensionnumber.
4400,4600,6400&TransTalkMDW9040TelephonesPage9IPOffice40DHB0002USAL-Issue4(03/04/2002)AnsweringCallsPage10AnsweringaMessageIndicatorIfanotherextensionhasleftyouamessageoryouhavevoicemail,thenyourlampislit.
Note:Ifyouhavevoicemailringbackswitchedon,thenwheneveryouhavenewmessagesthevoicemailsystemwillringyouafteryouusethephone.
4406D+,4606D+andTransTalkMDW9040setscanaccesstheirVoicemailMessagesbyusingtheshortcodeforVoicemailCollect.
ContactyoursystemadministratorfortheappropriatecodeorifusingthedefaultcodesseeVoicemailonpage29.
Toansweramessageindication:1.
PressMenutwice.
2.
SelectMsgs.
AaboveVoiceindicatesthatyouhavevoicemailmessages.
AaboveRecvsindicatesthatanotherextensionhaslityoumessageindicator.
3.
Selectthetypeofmessageyouwanttoanswer.
4.
Tocheckmessageindicators,selectRecvs.
Thedisplaywillshowthetime,dateandcaller'sextensionnumber.
Italsoshowsthemessagenumberandtotalnumberofmessages.
Usetheandkeystomovethroughthestoredmessages.
Pressthetop-rightdisplaykeytodeletethedisplayedmessages.
5.
Tocheckvoicemailmessages,selectVoice.
Thedisplaywillshowyouhowmanyvoicemailmessagesyouhavewaiting.
Selectthedisplaykeytoconnectwithvoicemail.
Followtheprompttocheckyourmessages.
Forfurtherdetailssee"Voicemail"onpage29.
AnsweringaPageCallOtherusersmaypageyouoragrouptowhichyoubelong.
YouwillhearthepagethroughyourphonehandsfreespeakerandPageisdisplayed.
See"MakeaPageCall"onpage7.
Toanswerapageandturnitintoanormalcallbetweenyouandthepersondoingthepaging,presstheConfkey.
4400,4600,6400&TransTalkMDW9040TelephonesPage10IPOffice40DHB0002USAL-Issue4(03/04/2002)OtherCallControlsPage11OtherCallControlsAccountCodesYoucanenteranaccountcodeduringacall.
Someextensionmayalsoberequiredtoenteranaccountcodebeforemakingacall.
4406D+,4606D+andTransTalkMDW9040usersmustentertheaccountcodeviaashortcode.
Contactyoursystemadministratorfortheappropriateshortcode.
Note:Alistofvalidaccountcodesisstoredonthesystem.
ContactyouSystemAdministratorforalistofaccountcodeswhichyoushoulduse.
Toenteranaccountcode:Youcandothisbeforeorduringacall.
Ifdonebeforeyouwillthenheardialtoneatwhichyoucandialthenumberrequired.
1.
PressMenutwice.
2.
SelectFuncandthenAcct(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
ThedisplayshowsENTERACCOUNT.
3.
EntertheaccountcodetoassociatewiththecallandthenselectSet.
4.
IfREENTERACCOUNTappearsthenthecodewasnotrecognizedbythesystem.
Enteravalidcode.
5.
Ifalreadyonacallyoucannowcontinuethecall.
Ifenteringtheaccountcodebeforemakingacall,thedisplaynowshowsDialandyoushouldheardialtone.
RecordingaCallThisfunctionisnotavailableonallsystemsorphones.
YoumusthaveVoicemailProrunningonthesystem.
Ifthefeaturedoesnotwork,checkwithyourSystemAdministratortoseewhatVoicemailPackageyouareusing.
Therecordingisplacedintoyourvoicemailmailbox.
Torecordacall:1.
Duringthecall,pressMenutwice.
2.
SelectFuncandthenRecor.
HandsfreeOperationOnsomemodelsofphoneyoucanmakeandanswercallshandsfree,thatiswithoutliftingthehandset.
Toswitchfromhandsfreetohandsetoperationpickupthehandset.
Toswitchfromhandsettohandsfreeoperation,pressSpkrandthenputdownthehandset.
ToansweracallhandsfreepresstheSpkrkey.
WhileworkinghandsfreepressingtheSpkrkeyagainwillendthecall.
Notealsothatwhilstusingthehandset,ifyouholdacallanddon'treplacethehandset,toansweranycallpresstheSpkrkey4400,4600,6400&TransTalkMDW9040TelephonesPage11IPOffice40DHB0002USAL-Issue4(03/04/2002)OtherCallControlsPage12DropaCallYoucanusethisfunctiontodisconnectacaller.
Thisfeaturecanalsobeusedwithconferencing-See"ConferencingCalls"onpage13.
4406D+and4606D+setsshouldhaveaDropbuttonprogrammedonthephone.
Contactyoursystemadministratortodothis.
Todropacall:.
1.
PressMenu.
2.
SelectDrop(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
or1.
PressMenutwice.
2.
SelectFuncandthenselectDrop.
MuteaCallTheMutekeyallowsyoutostopthecallerfromhearingyouwhilestillallowingyoutohearthem.
Whileacallismuted,thelampabovetheMutekeyison(onthe6400sets)andflashing(on4400and4600sets).
Onthe4400sets,whenheadsetmodeisactive(seeHeadsetControlfor4400SetsonPage20),theMutebuttonworksfortheHeadset.
DisplaytheCallHistoryThenumbershownintheright-handofthephonedisplaywhileidleisthenumberofincomingcallsstoredinyourphonescallhistory.
Youcandisplaythosedetailsandtheneitherdeleteorrecallthecallers.
Theredialfacilityallowsyoutoseearecordoftheoutgoingcallsdialedfromyourphone,see"Redial"onpage7.
CallHistoryisnotavailableonthe4406D+,4606D+andTransTalkMDW9040sets.
Todisplaythecallhistory:1.
PressMenutwice.
2.
PressandthenselectHist.
3.
Thedisplayshowsthetime,dateandnumber(ifknown)ofthecaller.
Usertheandkeystodisplaythedetailsofdifferentcallers.
4.
Youcanthenselecttoeithercallbackthecallerordeletethecallfromthecallhistory.
Todeleteacallfromcallhistory:SelectDelet.
Tocallthecaller:SelectCall.
4400,4600,6400&TransTalkMDW9040TelephonesPage12IPOffice40DHB0002USAL-Issue4(03/04/2002)OtherCallControlsPage13ConferencingCallsThenumberofcallersthatyoucanhaveinaconferencedependsonthetelephonesystem.
ContactyourSystemAdministratorfordetails.
Notethat4600seriestelephonescannotaddcallerstoaconferencewhenworkinghandsfree.
Theycanreturntohandsfreeoncetheyhavecompletedaddingacalltotheconference.
Toaddanothercallertoacallorconference:1.
Duringtheexistingcallorconference,pressConf.
2.
Dialtheotherparty.
Ifnotanswered,endthecalleitherbypressingtheDroporHoldbutton,thenpressConf.
Whenanswered,pressConfagain.
AnycallthatwasputonHoldisnowconferencedin.
Todropacallerfromaconference:.
Note:Iftheconferenceonlycontainsfourparties(includingyourself),usingDroptoremovethelastcalleraddedwillendthewholeconference.
1.
Duringtheconference,pressMenu.
2.
Usingtheandkeys,displayandthenselectDrop(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
Todisplaycallsinaconference:1.
CONFonyourdisplayindicatesthatyouareinaconferencecall.
2.
PressMenutwice.
3.
SelectHC&P(held,conferenceandparked).
4.
TheaboveConfsindicatesaconferencecall.
SelectConfs.
5.
Usetheandkeystoseethedetailsofthedifferentcallersintheconference.
Toremoveacallerfromtheconference:SelectDrop.
4400,4600,6400&TransTalkMDW9040TelephonesPage13IPOffice40DHB0002USAL-Issue4(03/04/2002)DivertingCallsPage14DivertingCallsSwitchDivertOn4406D+,4606D+andTransTalkMDW9040usersmustuseshortcodestoactivatethesefeatures.
Tosetthedivertallcalls(unconditional)numberandmodes:1.
PressMenutwice.
2.
PressandselectProgA.
3.
SelectDivrt.
4.
Settherequireddivertnumber.
Usetheleft-handdisplaykeytobackspace.
WhenyouhaveactivatedCFrwd(seebelow),theextensionnumberisautomaticallyfilledinwiththecallforwardingnumber.
SelectNext.
5.
UsethedisplaykeystoswitchGroup(huntgroup)andDivrtbetweenY(on)andN(off).
Divertinggroupcallsisonlyusedwhendivertallcallsisalsoon.
Italsoonlyworksforcallstocircularorlineargroups.
6.
SelectDone.
7.
PressExit.
Tosetthedivertonbusy/noanswernumberandmodes:1.
PressMenutwice.
2.
PressandselectProgA.
3.
SelectOnBsy.
4.
Settherequireddivertnumber.
Usetheleft-handdisplaykeytobackspace.
SelectNext.
5.
UsethedisplaykeystoswitchOnBsy(busy)andNoAns(noanswer)betweenY(on)andN(off).
6.
SelectDone.
7.
PressExit.
CallForwardingYoucanforwardyoucallstoanotherextension.
WhileforwardingyourcallsyourphonewilldisplayaDinthetop-rightofthedisplay.
Ifthestationthatyouareforwardingcallstoalsohasforwardingactive,yourcallwillgotothefinaldestination.
Tosetcallforwarding:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectCFrwd(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
3.
Settherequireddivertnumber.
Usetheleft-handdisplaykeytobackspace.
WhenyouhaveactivatedDivert(seeabove),theforwardnumberisautomaticallyfilledinwiththeDivertnumber.
ThenselectDone.
4.
PressExit.
Toclearcallforwarding:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectCFrwd.
3.
PressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage14IPOffice40DHB0002USAL-Issue4(03/04/2002)DivertingCallsPage15SendAllCalls(DoNotDisturb)Whenon,allyourcallerseitherhearbusytoneoraredivertedtovoicemailifinstalled.
TheSystemAdministratorcansetupalistofexceptionnumbersforyouwhocanstillcallyouduringDoNotDisturb.
4406D+and4606D+userscanactivatethisfeatureviaashortcodeorprogrammedbutton.
TransTalkMDW9040usersactivatethisviaashortcode.
Toswitchsendallcallson/off:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectSAC(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
Aaboveitindicatesitison.
3.
PressExit.
SettingAbsenceTextYoucansetsomeabsencetextthatthenappearsonyourphone'sdisplay.
Thesametextisalsoshownonotherextensionwithsuitabledisplayswhentheycallyou.
Settinganabsencetextdoesnotredirectyourcallsinanyway,thatmustbedoneusingCallForwarding,DivertorDonotDisturb.
4406D+,4606D+andTransTalkMDW9040userscanactivatethisfeatureviaashortcode.
Tosetyourabsencetext:1.
PressMenutwice.
2.
PressandselectProgA.
3.
SelectAbsnt.
4.
ToselectanabsencetextselectCHNGE.
5.
WhenthetextrequiredisshownselectDONE.
6.
Ifyouwantsomepersonaltexttoaccompanyyourchosenmessage,selectEDIT,otherwiseselectNONE.
7.
Ifyouchosetohavesomepersonal,usethedialingkeysandRotattoentercharacters.
Forexample,toenteranLpressthe5keyandthenpressRotatuntilanLisdisplayed.
WhenthetextisasyourequirepressDone.
Youcanusethetop-leftdisplaykeytobackspace.
8.
TodisplaythemessageselectSET.
9.
PressExit.
Toclearyourabsencetext:1.
RepeattheprocessabovebutselectClearwhenavailable.
4400,4600,6400&TransTalkMDW9040TelephonesPage15IPOffice40DHB0002USAL-Issue4(03/04/2002)Hold,Park&TransferPage16Hold,Park&TransferParkingCallsYoucanparkacallorseveralcalls.
Youarethenfreetomakeandreceiveothercalls.
Youcanalsoarrangefortheparkedcalltoberetrievedbyanotherextension.
Notethatthesystemonlyallowscallstobeparkedforashortwhilebeforereconnectingthem,thedefaultsettingis5minutes.
Whenyouparkacallitisgivennumberbasedonyourextensionnumberfollowedby0.
Ifyounowparkanothercallthatisgivenyourextensionnumberfollowedby1.
Ifyouinformanotherextensionofthenumbergiventoaparkedcall,theycanthenunparkthatcall(seebelow).
4406D+,4606D+andTransTalkMDW9040userscanusetheshortcodeoraprogrammedbuttonforthisoperation.
Toparkacall:1.
Duringacall,pressMenu.
2.
Usingtheandkeys,displayandthenselectCPark(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
ThecallerisparkedandyourphonedisplaysaPasareminder.
or1.
Duringacall,pressMenutwice.
2.
SelectFuncandthenselectCPark.
ThecallerisparkedandyourphonedisplaysaPasareminder.
Toretrievetheparkedcallatyourextension:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectCPark.
3.
Thedisplayshowstheparkedcallsasyourextensionnumberplusanumberfortheorderinwhichitwasparked.
Forexample,forextension206,thefirstparkedcallis2060,thenextparkedcallis2061.
4.
Selectthecalltounpark.
or1.
PressMenutwice.
2.
SelectFuncandthenselectCPark.
3.
Thedisplayshowstheparkedcallsasyourextensionnumberplusanumberfortheorderinwhichitwasparked.
Forexample,forextension206,thefirstparkedcallis2060,thenextparkedcallis2061.
4.
Selectthecalltounpark.
Toretrieveaparkedcallatanotherextension:1.
Atanyextensiononthesystem,dial*38*N#whereNisthenumberthatwasassignedtotheparkedcall(usuallytheparkingextensionnumberfollowedby0)oftheparkedcall.
Forexample:Tounparkthefirstcallparkedby206,dial*38*2060#.
Todisplayparkedcalls:1.
APonyourdisplayindicatesthatyouhaveaparkedcall.
2.
PressMenutwice.
3.
SelectHC&P(held,conferenceandparked).
4.
TheaboveParksindicatesthatthereareparkedcalls.
SelectParks.
5.
Thedisplaysshowtheparkedcallsusingthenumberassignedtoeachparkedcall.
6.
Tounparkaparticularcall,pressthedisplaykeyundertheparkedcall.
4400,4600,6400&TransTalkMDW9040TelephonesPage16IPOffice40DHB0002USAL-Issue4(03/04/2002)Hold,Park&TransferPage17HoldingCallsThesystemautomaticallyreconnectsheldcallsafterasetperiod,thedefaultsettingis2minutes.
Todisplayheldcalls:1.
AnHonyourdisplayindicatesthatyouhaveaheldcall.
2.
PressMenutwice.
3.
SelectHC&P(held,conferenceandparked).
4.
TheaboveHeldsindicatesthatthereareheldcalls.
SelectHelds.
5.
Ifyouhaveseveralheldcallsyoucanusetheandkeystothedetailsofthedifferentheldcalls.
Toclearaheldcall:SelectDrop.
Toreconnectaheldcall:SelectPickup.
TransferaCallTotransferacall:1.
Duringthecall,pressTrnsfr.
Thecallisputonhold.
2.
Dialthenumbertowhichyouwanttotransferthecall.
Iftheextensiondoesn'tanswerordoesn'twantthecallpressthecallappearancebuttontoreturntotheoriginalcall.
IftheextensionanswersandwillacceptthetransferpressTransfragain.
Todoablindtransfer,hangupthecallorhitthetransferbuttonagain.
4400,4600,6400&TransTalkMDW9040TelephonesPage17IPOffice40DHB0002USAL-Issue4(03/04/2002)PhoneControlsPage18PhoneControlsLabelingSoftkeyFunctionsYoucanrenamethesoftkeyfunctionsthatappearwhenyoupressMenu.
Notethatthisdoesn'taffectthefunctionnamesshownwhenyouselectProgorAdmin.
4406D+,4606D+andTransTalkMDW9040usersdonothaveaccesstothisfeature.
Torelabelsoftkeyfunctions:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectProg(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
3.
Usetheandkeystodisplayandselectthefunctiontorelabel.
4.
PressLabel.
5.
UsethedialingkeysandRotattoentercharacters,e.
g.
toenteranLpressthe5keyandthenpressRotatuntilanLisdisplayed.
6.
WhenthelabelisasyourequirepressDone.
DisplaytheDateandTimeYoucanchangeyourphonedisplaytoshowthedateandtime.
ThisusestheTmDayfunction.
Notethatthisfunctionoverwritesallotherdisplayinformation.
TransTalkMDW9040usersdonothaveaccesstothisfeature.
Toset/canceldateandtimedisplay:1.
PressMenu.
2.
Usingtheandkeys,displayandselectTmDay(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
CallTimerYoucanrunacalltimer.
Ifyoustartthetimerbeforemakingacall,itwillresettozerowhenyoudialandagainwhenyouareconnected.
Notethatafterendingacallerthetimerisswitchedoff.
TransTalkMDW9040usersdonothaveaccesstothisfeature.
Tostartthecalltimer:1.
PressMenu.
2.
SelectTimer(ThisfeaturecanalsobesetunderaDSSkey,seepage23).
4400,4600,6400&TransTalkMDW9040TelephonesPage18IPOffice40DHB0002USAL-Issue4(03/04/2002)PhoneControlsPage19DisplayCallInformationYoucandisplayinformationaboutwhichnumberanotherextensioniscalling.
Todisplaycallinformation:1.
PressMenutwice.
2.
SelectCall.
3.
Entertheextensionorgroupnumber(usethetop-leftdisplaykeytobackspace).
4.
PressandselectListen.
5.
PressExit.
ChangingtheVolumeYoucanalterthevolumeofthehandsfreespeaker,thehandsetspeakerandtheringer.
Tochangetheringervolume:1.
Withoutliftthehandset,presstheeitherendofthevolumebutton.
Useeitherendofthebuttontoadjustthevolume.
Tochangethespeakervolume:1.
LiftthehandsettoadjusthandsetvolumeorpressSpkrtoadjustthehandsfreevolume.
2.
PresstheeitherendoftheVolumekey.
Useeitherendofthebuttontoadjustthevolumeupordown.
ChangingtheRingerSoundThisfeatureisavailableonthe6400seriesphonesonly.
Youcanselectthetypeofringthatyourphoneuses.
Tochangetheringersound:ThisfeaturecanalsobesetunderaDSSkey,seepage23.
1.
Withoutliftthehandset,pressConf.
2.
Youwillheararing.
PressConfagaintohearanotherringtype.
3.
RepeatpressingConfuntilyouheartheringthatyouwant.
Waituntilyouheararingagainandthenatone.
Theringisnowsaved.
4400,4600,6400&TransTalkMDW9040TelephonesPage19IPOffice40DHB0002USAL-Issue4(03/04/2002)PhoneControlsPage20HeadsetControlfor4400SetsHeadsetsonthe4400-seriesofphonesallowuserstoplugaheadsetintotheHeadsetjackandhaveaudiocontroltransferfromthespeakerphoneorhandsettotheheadset.
Thefollowingneedstobeprogrammedon4400setusingaHeadset.
1.
CallAppearancebuttons.
2.
ADropbutton.
3.
AHeadsetActivatebutton.
Callsaredeliveredtocallappearancebuttons.
IftherearenoavailableCallAppearancebuttons,thecallisnotdeliveredtothestationandthestationdoesnotalert.
Thecallerreceivesoneofthefollowing:1.
ThecallreceivesVoiceMail.
2.
Thecallerhearsbusy(ifthecallwasadirectstationcall).
3.
Thecallreceivesqueuingtreatment(ifthecallwasahuntgroupcall).
Answerthecallbypressingthebuttonassociatedwiththealertingcall.
Wheninheadsetmode,youcanmakecallsbyeitherselectingaCallAppearancebutton,ordialing.
YoucanplacethecallonHold,Transfer,orConference.
PressingtheDropbuttondisconnectsthecall.
Theheadsetonthe4400seriessetsisconnectedtoaseparatejack.
Youmaybeinheadsetmodeandgooff-hookonthehandset.
Thehandsetwillthenbe"bridged"ontothecall.
Youcanhearthroughthehandset,butnotbeabletotalk.
ToenterorexitHeadsetMode:ThisfeaturecanbesetunderaDSSkey,seepage23.
1.
Presstheprogrammedfeaturebutton.
4400,4600,6400&TransTalkMDW9040TelephonesPage20IPOffice40DHB0002USAL-Issue4(03/04/2002)PhoneControlsPage21HotDeskingHotdeskingistheabilitytologonatanyphoneonthesystemandhavethatphoneadoptyourusersettingsuntilyoulogoff.
YoucannotusehotdeskingunlesstheSystemAdministratorhasallocatedyouasahotdeskinguser.
Notethatthisisonlyavailablewhenyouhaveadefinedpassword.
ToLogOn:1.
PressMenutwice.
2.
PressandthenselectHdesk.
3.
SelectLogOn.
4.
EnteryourextensionnumberandthenselectNext.
5.
EnteryourpasswordandthenselectDone.
ToLogOff:1.
PressMenutwice.
2.
PressandthenselectHdesk.
3.
SelectLogOff.
4.
ThephonewillnowdisplayNoUser.
GroupEnable/DisableYoucanenableordisableyourgroupmembership.
Enablingyourmembershipmeansthatyouareavailableforcalls.
4406D+setsmustusetheshortcodes.
Toswitchsendallcallson/off:1.
PressMenutwice.
2.
Usingtheandkeys,displayandthenselectGroup.
Aaboveitindicatesgroupmembershipisenabled.
3.
PressExit.
Lock/UnlockthePhoneWhilelockedthephonedisplaysaBandcanonlymakeinternalcallstootherextension.
AttemptstomakeothercallsdisplayCALLBARRED.
Tolock/unlockthephone:1.
PressMenutwice.
2.
PressandselectProgA.
3.
SelectBar.
4.
SelectChangetoswitchthephonebetweenlockedandunlocked,thenselectDone.
5.
PressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage21IPOffice40DHB0002USAL-Issue4(03/04/2002)PhoneControlsPage22ChangethePasswordTosetyourphonepassword:1.
PressMenutwice.
2.
PressandselectProgA.
3.
SelectPswd.
4.
EntertheexistingpasswordifrequestedandpressDone.
5.
EnterthenewpasswordandthenpressDone.
6.
PressExit.
ChangetheExtensionNameThischangesthefullnamestoredbythetelephonesystem.
ThefullnameisusedwithinthedirectoryfunctionandbythePhoneManagerapplication.
Itdoesnotchangethenameshownwhenmakingandreceivingcalls.
Tochangeyourextensionname:1.
PressMenutwice.
2.
PressandselectProgA.
3.
PressandselectName.
4.
Enterthenewname.
UsethedialingkeysandRotattoentercharacters.
Forexample,toenteranLpressthe5keyandthenpressRotatuntilanLisdisplayed.
Youcanusethetop-leftdisplaykeytobackspace.
5.
WhenthetextisasyourequirepressDone.
6.
PressExit.
ChangethePhoneLanguageThiswillchangethelanguageusedinthephone'sdisplay.
Onsomevoicemailsystemsitwillalsochangethelanguageofthevoicemailpromptsplayedwhenyoucollectyourmessages.
Tochangeyourphonelanguage:1.
PressMenutwice.
2.
PressandselectProgA.
3.
PressandselectLang.
4.
Usetheandkeystodisplaythedifferentlanguageoptions.
DEFAULTisthesystem'sdefaultlanguage.
5.
WhenthetextisasyourequirepressDone.
6.
PressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage22IPOffice40DHB0002USAL-Issue4(03/04/2002)DSSKeyFunctionsPage23DSSKeyFunctionsOverviewYoucanprogrammanyofthephone'sfunctionstoaDSSkey.
Youcanalsoprogramdialingdigitsoruser,groupandparkslotnumbers.
4406D+,4606D+andTransTalkMDW9040Telephone:TheDSSkeysonthe4406D+,4606D+andTransTalkMDW9040canonlybeprogrammedthroughtheManagerApplication.
ContactyourSystemAdministrator.
4450DSSmoduleThebuttonsofthe4450DSSmoduleareprogrammedviathestationtowhichthe4450isconnected.
Ausercanprogramabuttononthe4450inthesamemannerthattheywouldabuttonontheirphone.
Inthefollowingsections,the"DSSkey"caneitherbeabuttonontheactualstation,orabuttononthe4450DSSmodule.
StoringAbbreviatedDialingUnderaDSSKeyEachbuttoncanbeprogrammedwiththenumberthatyouwouldnormallydial.
Typicallyyouwouldusethisforanexternalnumberorasystemorpersonalshortcode,consultyourSystemAdministratorforalistofshortcodes.
TostoredigitsunderaDSSkey1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectProg.
3.
PresstherequiredDSSkey.
4.
Enterthenumbertostore.
Note:YoucanstorepartialstringsasafterpressingtheDSSkeyyoucandialfurtherdigits,e.
g.
youcouldstoreaninternationaldialprefixforallcallstoaparticularcountry.
5.
SelectDone.
6.
SelectanotherDSSkeyorpressExit.
or1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectAdmin3.
UsetheandkeystoselectAD.
4.
Enterthenumbertostore.
Note:YoucanstorepartialstringsasafterpressingtheDSSkeyyoucandialfurtherdigits,e.
g.
youcouldstoreaninternationaldialprefixforallcallstoaparticularcountry.
5.
PresstherequiredDSSkey.
6.
SelectDone.
7.
SelectanotherDSSkeyorpressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage23IPOffice40DHB0002USAL-Issue4(03/04/2002)DSSKeyFunctionsPage24StoringUser,ParkSlotandQueueNumbersThefollowingfunctionsprovidebothnumberstorageplusadditionalfunctionsandDSSkeylampusage.
Tostoreuser,parkslotandqueuenumbersunderaDSSkey:.
1.
PressMenutwice.
2.
PressandselectProgA.
3.
PressandselectDSS.
4.
TheoptionsshownarePark,User,GroupandDial.
Park:Monitoracallparkslotbyenteringtheslotnumber(theextensionnumberfollowedbyasingledigit).
WhenacallisparkedinthatslottheDSSkeyflashes.
IfyoupressthekeyyouhaveoptionstoDroporAnswrthecall.
User:Monitoranotherextension.
IftheextensionisringingthelampflashesandwhenyoupresstheDSSkeyyoucanseedetailsofthecallerandhaveaDPkUpoptiontoanswerthecallyourself.
WhenthelampisontheextensionisbusyandpressingtheDSSkeydisplayinformationaboutanycallinprogress.
Group:Monitoraparkslot.
TheredLEDislitiftheparkslotisoccupiedbyacallparkedbyanotherstation,orgreeniftheparkslotisoccupiedbyacallparkedbythestationwiththeprogrammedPARKBLFbutton.
Ifyouaretheuserwhoparkedthecall,pressingthisbuttonreconnectsyoutothecall.
Ifanotherpartyparkedthecall,pressingthisbuttononceprovidescallinformationandpressingitasecondtimeconnectsyoutothecall.
SelectAnswerfromthismenutopickupcall.
PressingtheDSSkeydisplaydetailsofthecallandoptionstoDroporAnswrthecall.
Dial:ThisissimilarstoringageneralnumberbuttheDSSlampremainslituntilthecallisdisconnected.
5.
Enterthenumbertostoreunderthekey(theparkslot,user,groupordialnumber).
Usetheleft-handdisplaykeytobackspace.
6.
PresstheDSSkeyunderwhichyouwanttostorethefunction.
IftheDSSkeyisalreadysetyouwillseeoptionstoReplace,KeeporDeletetheexistingfunction.
Selecttheoptionrequired.
7.
WhenBUTTONPROGRAMMEDisshownselectCont.
8.
PressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage24IPOffice40DHB0002USAL-Issue4(03/04/2002)DSSKeyFunctionsPage25ProgrammingFunctionsAgainstDSSKeysAnyofthefunctionsnormallyaccessedbypressingMenucanalsobeprogrammedunderaDSSkey.
Thisallowsfasteraccesstothefunction.
ToaddafunctiontoaDSSkey:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectAdminUsetheandkeystodisplaythefunctionyouwantandthenpressthekeybelowthatfunction.
SelectingExplexplainsthefunctionnames.
Foralistoftheavailablefunctionssee"Functions"onpage26.
3.
Ifthefunctionrequiressomeparametersuchasanextensionorgroupnumberyoucanenteritnow.
Ifyoudon'tenteraparameterthenitwillberequestedwhenyoupresstheDSSkeyduringusage.
4.
PresstheDSSkeyagainstwhichyouwantthefunctionprogrammed.
IfthekeyisalreadyprogrammedyouwillseeoptionstoRepla,KeeporDelete.
Selecttheoptionrequired.
5.
SelectCont.
6.
EitherselectanotherfunctionandprogramanotherDSSkeyorpressExit.
ToremoveafunctionfromaDSSkey:1.
PressMenu.
2.
Usingtheandkeys,displayandthenselectAdmin.
3.
PresstheDSSkeyagainstwhichthefunctionisprogrammed.
4.
PressthekeybelowClearandthenpresstheDSSkeyagain.
5.
SelectDelettoremovethefunction.
7.
PressthekeybelowCont.
8.
EitherselectanotherfunctiontoprogramanotherkeyorpressExit.
4400,4600,6400&TransTalkMDW9040TelephonesPage25IPOffice40DHB0002USAL-Issue4(03/04/2002)DSSKeyFunctionsPage26FunctionsThefollowingcanbeprogrammedunderaDSSkeyviatheProgorAdminsoftkeys:Dir:ADirectorybuttonDrop:ADropbuttonHfans:HandsFreeAnswerTimer:ACallTimerbuttonAutoCB:AutoCallbackbuttonCfrwd:CallforwardbuttonCPark:CallParkbutton.
Leavingthetelephonenumberblankallowsformoreuserflexibilitybyallowingtheusertochoosewhichcalltounpark.
SAC:SendAllCalls(DoNotDisturb)buttonTmDay:TimeofDaybuttonHdset:ActivateHeadsetModeonthe4406D+,4412D+and4424D+phones.
Inaddition,thefollowingcanbedoneviatheAdminsoftkey:Acct:AccountCodebuttonAD:AbbreviatedDialbutton(allowsonetouchdialingofanumber)Park:ParkacalltotheextensionthatansweredthecallGrpPg:GroupPageCPkup:PickupnextalertingcallDPkup:PickupcallforaspecificdestinationRngof:RingingdisabledSpres:AbbreviatedDialingSuppressionissimilartoAbbreviatedDialingexceptthatthedigitsarenotdisplayed.
4400,4600,6400&TransTalkMDW9040TelephonesPage26IPOffice40DHB0002USAL-Issue4(03/04/2002)SystemFeaturesPage27SystemFeaturesIntroductionAswellasyourphonesspecificfeatures,youcanaccessanumberofsystemfeaturesbydialingshortcodes.
Theseinstructionsareforthesystem'sdefaultconfiguration.
Theyassumethatyouareusingthedefaultfeaturecodes.
Italsoassumesthatyouhavefullaccesstoallfeaturesandthepublictelephonenetwork.
UserswithstationsthatdonothavetheMenubutton(4406D+,4606D+andTransTalkMDW9040)mustactivatefeatures(thoserequiringadditionalnumbers–ie.
externalnumber,HuntGroup)viatheshortcodes.
MakingCallsInternalCalls:Tomakeacalltoanotherextension,simplydialthenumber.
Ifthenumberisbusy,youcanuseRingBackWhenFreeasbelow:1.
Dialanydigitandhangup.
2.
Whentheextensionyoucalledisfree,yourphonewillring(aburstofthreerings).
3.
Liftthehandsetandtheextensioniscalledautomatically.
Externalcalls:Tomakeanexternalcall,eitherdialthenumber(prefixedbytheaccesscodeifrequired)oruseaspeeddialcode(contactyoursystemmanagerforalistofyourspeedcodes).
Ifyouhearbusytonewhiledialing,thenthecallmaybebarred.
Yoursystemmanagercanbarcertaincalls,suchasthosetopremiumratenumbersandinternationalcallsAnsweringCallsRingingatyourownextension:Simplypickupthehandset;internalcallshaveasingleringcadence,externalcallshaveadoubleringcadence.
Wheninheadsetmode,pressthebuttonassociatedwiththealertingcall.
Ringingatanotherextension:YoucananswerfromyourownphonebyusingCallPick-Up;liftyourhandsetanddial:–*30toansweracallringinganywhere.
–*31toansweracallwithinyourgroup.
–*32*201#toanswerthecallforaparticularextension,inthisexample201.
Notethatifyourphoneringsforanylongerthanaspecifiedperiod(15secondsindefault),anyre-directionfeaturethatyouhaveactivated,suchasvoicemailorcallforwarding,willcomeintoeffect.
4400,4600,6400&TransTalkMDW9040TelephonesPage27IPOffice40DHB0002USAL-Issue4(03/04/2002)SystemFeaturesPage28CallWaitingCallWaitingtellsyouifanothercallarriveswhileyouarealreadymakingacallbymakingprovidingcallwaitingtone.
IfyouheartheCallWaitingsignal,useHOLDtoputthepresentcalleronhold,presstheCallAppearancebutton(ofthealertingcall)orHOLDagaintoconnecttothealertingcall.
Toturncallwaitingonusethecode*15;toturnitoffuse*16.
CallForwardingYourcallscanbeforwardedtoanotherextensionoranexternalnumbereitherwhenyouareawayfromyourdesk(onnoanswer),whenyourextensionisbusy,andallcalls(forexamplewhenyougoonholiday).
–Toswitchforwarddirectstation(i.
e.
notHuntGroup)callsondial*01,toswitchitoffdial*02.
–Toswitchforwardonbusyondial*03,toswitchitoffdial*04.
–Toswitchforwardonnoanswerondial*05,toswitchitoffdial*06.
–Tosetthenumbertowhichyourcallsareforwardeddial*07*201#,forwardingto201inthisexample.
Note:YourSystemAdministratormayhaveconfiguredaforwardingnumberonyourbehalf;ifso,byusingthestarcodefromyourextension,youover-ridetheconfigurednumber.
ForwardingonNoAnswerisnoteffectiveifyouareusingvoicemail.
DivertingCallsYoucandivertyourcallstoanotherextension.
IntheexamplesbelowNistheextensiontowhichyouwantyourcallsdiverted.
Notethat,ifyoudonotanswercallsatthetemporaryextension,theyareforwardedtoyourownvoicemailorcallforwardingnumber.
Atanotherextension:–*12*N#fromtheextensionyouaretemporarilyusing.
–*13*N#tore-directthecallsbacktoyourownextension,beforeyoureturntoit.
Atyourownextension:–*14*N#fromyourownextension.
–*14*#tocanceleitherfeaturefromyourownextension.
4400,4600,6400&TransTalkMDW9040TelephonesPage28IPOffice40DHB0002USAL-Issue4(03/04/2002)SystemFeaturesPage29DoNotDisturbYoumaychoosetoreceivenocallsatalloronlythosefromparticularcallersonyourexceptionslist:–ToswitchDoNotDisturbon(withorwithoutexceptions)dial*08,toswitchitoffdial*09.
–*10*N#toaddanumbertotheexceptionlist.
–*11*N#todeleteanumberfromtheexceptionlist.
Note:Yourcallers,otherthanyourexceptions,eitherhearbusytoneorarere-directedtoyourvoicemail.
VoicemailNotethatnotallsystemssupportvoicemailorhavevoicemailinstalled.
–Toswitchvoicemailondial*18,toswitchitoffdial*19.
–Toretrieveyourvoicemail,usethecode*17.
Notealsothatyourvoicemailmaybesetuptodeliveryourmessagesbycallingyouwheneveryouhangup:thisfeatureisknownasVoicemailRingback.
–ToturnVoicemailRingbackondial*48;toturnitoffdial*49.
Dialinganumberwhilelisteningtoyourmessagesinvokesfurtherfacilities:Oncemessageshavebeendelivered,theyareheldonthesystemfor24hours.
YoucancollectyourvoicemailfromanotherextensionbyusingthePINyourSystemAdministratorhassetupforyou.
Youcancollectyourmessagesifyouareoutoftheoffice,byeitherdialingfromanumberthathasbeenregisteredforthepurposeorbydialingyourextensionnumberandPINwhenprompted.
Ifvalidationissuccessful,thendial1toretrieveyourmail.
TheSystemAdministratoralsospecifiesthereceptionnumber,towhichthecallisdivertedifthecallerdials0,andyouremailaddressifyourvoicemailandemailareintegrated.
4400,4600,6400&TransTalkMDW9040TelephonesPage29IPOffice40DHB0002USAL-Issue4(03/04/2002)SystemFeaturesPage30TheSystemAdministratorThesystemenablesyousetupawiderangeofadvancedtelephonyfeatures,withyourownnumberingplan,speeddialingandfeaturecodes.
Italsoallowsyoutorestrictaccess,selectively,tocertainnumbersforexternalcallsandtopermitcontrolledaccesstoyourlocalnetworkforstaffworkingawayfromyourpremises.
Codesandphonenumberscanbesetupforthebenefitofallusersorcanbeassignedtoindividualextensions.
Codesforspeeddialingmaybeuptoeightdigitsandmayincludethe*and#symbols.
Thedefaultfeaturecodescanbedeletedandreplacedbyalternativesifrequired.
Inuse,phonenumbersprogrammedforindividualextensionstakeprecedenceovergeneralones,andthoseenteredatextensionstakeoverallprecedence;theseremaininforceuntilcanceledbytheuserorwhenthesystemisre-booted.
DefaultSpeedDialandFeatureCodesYourSystemAdministratorcansetupSpeedDialcodesforfrequentlyusednumbers.
Thesecanbefullnumbers,areacodes,orprefixes,whichgiveaccesstoothertelephoneserviceproviders.
*01ForwardUnconditionallyOn*15CallWaitingOn*02ForwardUnconditionallyOff*16CallWaitingOff*03ForwardonBusyOn*17VoicemailCollect*04ForwardonBusyOff*18VoicemailOn*05ForwardonNoAnswerOn*19VoicemailOff*06ForwardonNoAnswerOff*26ClearCallWaiting*07*N#Forwardtonumber*27*N#HoldCallWaiting*08DoNotDisturbOn*30CallPickUpAny*09DoNotDisturbOff*31CallPickUpGroup*10*N#DoNotDisturbExceptionAdd*32*N#CallPickUpExtension*11*N#DoNotDisturbExceptionDelete*33*N#CallQueue*12*N#FollowMeHere*48VoicemailRingbackOn*13*N#FollowMeHereCancel*49VoicemailRingbackOff*14*N#FollowMeTo*57*N#Forwardonbusynumber4400,4600,6400&TransTalkMDW9040TelephonesPage30IPOffice40DHB0002USAL-Issue4(03/04/2002)IndexPage314400,4600,6400&TransTalkMDW9040TelephonesPage31IPOffice40DHB0002USAL-Issue4(03/04/2002)0015AAbsencetext15Absnt15Accountcodes11AnswerCall9Internalauto-answer9Messageindicator10Pickup9AutoCB8Automaticcallback8BB5,21Bar21CCallAnswer9Conference13Divert14Drop12Forwarding14Hold17Information19Make6Mute12Page7Park16Record11Timer18Transfer17CallhistoryDialled7CallHistoryIncomingCalls12CallB8Callback8CFrwd14Clearacall12Conf13CONF5Conferencecalls13CONN5CPark16DD5,14Date18Defaultlanguage22Dial24Dir6Directedpickup9DISC5Disconnectacall12Divertonbusy14Divertonnoanswer14Divertingcalls14Donotdisturb15,21DPkUp9Dropacall12DSSkeys23EEnteraccount11EnterAccount6Exceptionnumbers15,21Extensionname22Extrn6FForcedaccountcodes11Forwarding14GG5Group24Calldivert14Directory6HH5HandsetVolume19Handsfreeoperation11HC&P13,16,17HfAns9Hist12History12Holdingcalls17Hotdesking21IIconsDisplay5Keys4Incomingcallhistory12INDeX6Internalauto-answer9KKeymarkings4LLabel18Language22Leaveamessage7Leavevoicemailmessage8Lock21logoff21Logon21MMakeCall6Messa7MessageLeave7Voicemail8Messageindicator7Msgs10Mute12NN5Name22PP5PAGE5,7Pagecall7IndexPark24Parkingcalls16Password22Pickup9Pswd22RRecordcall11Recvs10Redial7Reneteraccount11RingerSound19Volume19SSendallcalls15,21Speaker11Volume19Spkr11SymbolsDisplay5Keys4TTime18Timer18TmDay18Transferacall17UUnlock21User24Userlanguage22Username22VVmail8Voice10Volume19XXfer13IndexPage32Performancefiguresanddataquotedinthisdocumentaretypical,andmustbespecificallyconfirmedinwritingbyAvayabeforetheybecomeapplicabletoanyparticularorderorcontract.
Thecompanyreservestherighttomakealterationsoramendmentstothedetailedspecificationsatitsdiscretion.
ThepublicationofinformationinthisdocumentdoesnotimplyfreedomfrompatentorotherprotectiverightsofAvaya,orothers.
Intellectualpropertyrelatedtothisproduct(includingtrademarks)andregisteredtoLucentTechnologieshasbeentransferredorlicensedtoAvaya.
ThisconfidentialdocumentisthepropertyofAvayaandwithoutitspriorwrittenconsentmaynotbedisclosedtoathirdpartynorcopied.
Anycommentsorsuggestionsregardingthisdocumentshouldbesentto"gsspublishing@avaya.
com".
Copyright2002AvayaAvayaGlobalSMESolutionsSterlingCourt15-21MundellsWelwynGardenCityHertfordshireAL71LZEnglandTel:+44(0)1707392200Fax:+44(0)1707376933Email:contact@avaya.
comWeb:http://www.
avaya.
com4400,4600,6400&TransTalkMDW9040TelephonesPage32IPOffice40DHB0002USAL-Issue4(03/04/2002)