informationtemporarilyunavailable

FAQHSBCBusinessInternetBankingAccountingSoftwareIntegration–"ManageBankFeed"Tool1.
Whichaccounttypesareeligibleforbankfeedset-upBusinessIntegratedAccount–HKDCurrent,HKDSavingsandForeignCurrencyStatementSavings.
OtheraccounttypeswithinaBusinessIntegratedAccountwillnotbesupported.
HKDCurrentaccountsHKDSavingsaccounts(PassbookandStatementSavings)USDPassbookSavingsCombiNationsSavingsForeignCurrencyCurrentAccountsForeignCurrencyStatementSavings2.
WhatisXeroHowdoIusecertainservicesorfeaturesinXeroXeroisacloud-basedaccountingsoftwaresystem.
Formoreinformation,pleasevisitXero'swebsiteathttps://www.
xero.
com/hk/hsbc/orcontactXerocustomerservicebyemailatsupport@xero.
com.
3.
DoIneedtopayfortheHSBC-XerobankfeedsNo,thereisnoadditionalcostforsettingupbankfeedsfromHSBCtoXero.
4.
HowcanIsetupbankfeedsSimplylogintoHSBCBusinessInternetBankingasaPrimaryuserandselect"ManageBankFeed"under"Accounts"inthemenu.
Youcanrefertotheonlineuserguidefordetails.
Ifyouencounteranyproblems,pleasecontactXerocustomerserviceatbankfeeds@xero.
com.
5.
CanalluserssetupbankfeedsNo,onlyPrimaryuserscansetupbankfeedsatthemoment.
6.
IhavepreviouslysetupanHSBCbankfeedwithXerobycompletingapaperform.
HowcanIrevokethisIfyouhaveanexistingbankfeedwithXero,setupviapaperformorprevioussign-uptools,youwillnotseethoseconnectionsintheonlinetool.
Assuch,youcannotrevokethosebankfeedsdirectlyviaHSBCBusinessInternetBanking.
Forassistance,pleasecontactXerocustomerserviceatbankfeeds@xero.
com.
YoucanrevokeanybankfeedsthathavenotbeensetupviapaperformsthroughHSBCBusinessInternetBanking.
7.
IhavesetupanHSBCbankfeedwithXerousingapaperform.
WhycanIstillselectthisaccountin"ManageBankFeed"IfyouhaveanexistingbankfeedwithXero,setupviapaperformorprevioussign-uptools,youwon'tseethoseconnectionsintheonlinetool.
Therefore,thosebankaccountswillstillappearonthe"ManageBankFeed"page.
IfyoutrytosetupbankfeedsforthoseaccountsthroughHSBCBusinessInternetBankingagain,Xerowillrejecttherequest,asthefeedhasalreadybeensetup.
Ifyouwanttorevokeabankfeed,pleasecontactXerocustomerserviceforassistanceatbankfeeds@xero.
com.
Foranybankaccountthathasnotbeensetupthroughpaperform,youcansetupandrevokebankfeedthroughHSBCBusinessInternetBanking.
IssuedbyTheHongkongandShanghaiBankingCorporationLimited8.
WhatinformationwillbesharedbetweenHSBCandXeroAftergivingyourconsentthroughHSBCBusinessInternetBanking,youraccountstatementdata,suchasaccountbalanceandtransactiondetails,willbeautomaticallysharedwithXeroonadailybasis,commencingaftertwobusinessdays.
9.
IencounteredanerrororrejectionmessagewhenIsetuporrevokedabankfeed.
Ifyousee"Serviceistemporarilyunavailable.
Pleaseretrylater.
",pleaserelaunchthepagelater.
Foranyothererrororrejectionmessages,pleasecontactXerocustomerserviceforassistanceatbankfeeds@xero.
com.