refersopensuse

PlatformGuideSASupportedPlatformsServicePackageVersion7.
1JuniperNetworks,Inc.
1194NorthMathildaAvenueSunnyvale,CA94089USA408-745-2000or888-JUNIPERwww.
juniper.
netOctober18,2010ContentsIntroduction.
1SAHardwareRequirements1PlatformSupport1QualifiedPlatform.
1CompatiblePlatform.
1MultipleLanguageSupport.
2CrossPlatformsupport.
3WebandFileBrowsing.
3AdministratorUserInterface(WebConsole)3SecureClient-sideJavaApplets.
3SecureTerminalAccess3Java-SecureApplicationManager(J-SAM)3NetworkConnect.
3SecureMeeting.
3HostChecker.
3Windowsonlysupport5WindowsSecureApplicationManager–WSAM.
5TerminalServices.
5EnhancedEndpointSecurity.
5SecureVirtualWorkspace5AdaptiveDeliveryforJuniperclientapplications6JuniperInstallerService.
6MobileDevices.
7Web&Filebrowsing.
7ClientlessActiveSync.
8HostChecker.
9IntroductionTheSAPlatformusesWebandsecuritytechnologies,givingusersubiquitousremoteaccesstocorporateresourcesusingaWebbrowser.
Thisdocumentdescribestheplatforms(operatingsystem/browsercombinations)thathavebeenqualifiedforusewiththeSA.
SAHardwareRequirementsServicePackageVersion7.
1issupportedonthefollowingSAplatforms:JuniperNetworksSecureAccess700JuniperNetworksSecureAccess2000/4000/6000/6000ServiceProviderJuniperNetworksSecureAccess4000/6000-FIPSJuniperNetworksSecureAccess2500/4500/6500JuniperNetworksSecureAccess4500/6500-FIPSPlatformSupportJuniperNetworksteststheaforementionedfunctionalitiesoftheSAPlatformonmostwidelyusedcorporateandconsumerplatformstoqualifyeachplatformaseitherqualifiedorcompatible.
Theplatformsinthislistaredividedintotwocategories:compatibleandqualified.
Thecompletelistofplatforms/browsersinthedocumentissupported.
IfproblemsareencounteredoneitheraqualifiedoracompatibleplatformthenJunipersupportwillattempttoresolvetheissue.
Allbrowsersare32-bitbrowsersunlessotherwisespecifiedWindowsVistaorVistareferstoWindowsVistaEnterprise/Ultimate/Business/HomeBasic/HomePremiumWindows7:ReferstoVistaEnterprise/Ultimate/Business/HomeBasic/HomePremiumAlloftheinformationisvalidonthedatewhenthedocumentwaspublished.
ForallnewerversionsofbrowsersandoperatingsystemspleasecontactJuniperSupport.
QualifiedPlatformTheplatformslistedinthe"qualified"categoryhavebeensystematicallytestedbyQAdepartmentaspartofthereleasecoveredbytheSupportedPlatformsdocument.
CompatiblePlatformTheplatformslistedinthe"compatible"categoryhavenotbeensystematicallytestedbyourQAdepartmentinthisreleasebutbasedontestinginpreviousreleasesandknowledgeoftheplatformJuniperexpectsthatthefunctionalitywillworkandwillfullysupporttheseplatforms.
MultipleLanguageSupportAlltheend-userfunctionalityhasbeenlocalizedinGerman,French,Japanese,TraditionalChinese,SimplifiedChinese,Spanish,andKorean.
TheadministratoruserinterfaceissupportedinEnglishonly.
CrossPlatformsupportWebandFileBrowsingAdministratorUserInterface(WebConsole)SecureClient-sideJavaAppletsSecureTerminalAccessJava-SecureApplicationManager(J-SAM)[NotapplicableforSA700]NetworkConnectSecureMeeting[NotapplicableforSA700]HostCheckerandCacheCleaner[ExcludingEES,refernextsection]Qualifiedplatforms:PlatformOperatingSystem:listofbrowsersandJavaEnvironmentWindowsXPProfessionalSP332bit:InternetExplorer7.
0,8.
0andFirefox3.
6;SunJRE6VistaEnterpriseSP232:InternetExplorer7.
0,8.
0andFirefox3.
6;SunJRE6Windows7Enterprise64bit:InternetExplorer8.
0andFirefox3.
6;SunJRE6MacMacOSX10.
6.
4,32and64bit:Safari5.
0SunJRE6MacOSX10.
5.
8,32and64bit:Safari4.
0SunJRE6LinuxOpenSuse11.
3,32bitonly:Firefox3.
6;SunJRE6Ubuntu10.
04LTS,32bitonly:Firefox3.
6;SunJRE6Compatibleplatforms:PlatformOperatingSystemBrowsersandJavaEnvironmentWindowsVistawithServicePack1or2on32bitor64bitplatformsWindows7on32bitor64bitplatformsXPProfessionalSP3on32bitor64bitplatformsXPHomeEditionSP3InternetExplorer8.
0*InternetExplorer7.
0*Firefox3.
0andaboveSunJRE6andabove(*Wherever-applicable)MacMacOSX10.
6,32bitand64bitMacOSX10.
5.
x,32bitand64bitSafari3.
0andaboveSunJRE6andaboveLinuxOpenSuse10.
xand11.
x,32bitonlyUbuntu9.
10and10.
x,32bitonlyFirefox3.
0andaboveSunJRE6andaboveRedHatEnterpriseLinux5,32bitonlySolaris*Solaris10,32bitonlyMozilla2.
0andabove*OnlyforJ-SAMForMac,Linux,andSolarisJ-SAMimplementations:AutomaticeditingofhostsfileisonlyavailableforrootusersPortslessthan1024areonlyavailableforrootusersClientRecommendationsforSecureMeeting:CPU:1GHzoraboverecommendedforWindowsClient.
ForMac1GHzG4orIntelprocessorisrecommended.
Memory:256MBofavailableRAM.
ColorQuality:Forbestresults,use16-bit.
8,16,24,and32bitaresupportedtoo.
MonitorResolutions:1024x768pixelsisrecommended.
Upto2048x2048pixelsissupported.
WindowsonlysupportWindowsSecureApplicationManager–WSAM[NotapplicableforSA700]TerminalServices[NotapplicableforSA700]EnhancedEndpointSecurity[RequiresAdministratorprivilegesorJuniperInstallerService]SecureVirtualWorkspace[NotapplicableforSA700]Note:Securevirtualworkspaceissupportedonlyon32bitOperatingsystemsQualifiedplatforms:PlatformOperatingSystem:listofbrowsersandJavaEnvironmentWindowsXPProfessionalSP332bit:InternetExplorer7.
0,8.
0andFirefox3.
6;SunJRE6VistaEnterpriseSP232*:InternetExplorer7.
0,8.
0andFirefox3.
6;SunJRE6Windows7Enterprise64bit*:InternetExplorer8.
0andFirefox3.
6;SunJRE6Compatibleplatforms:PlatformOperatingSystemBrowsersandJavaEnvironmentWindowsVistawithServicePack1or2on32bitor64bit*platformsWindows7on32bitor64bit*platformsXPProfessionalSP3on32bitor64bitplatforms*XPHomeEditionSP3InternetExplorer8.
01InternetExplorer7.
01Firefox3.
0SunJRE6andabove(1Wherever-applicable)*Securevirtualworkspaceissupportedonlyon32bitOperatingsystemsAdaptiveDeliveryforJuniperclientapplicationsIncaseswhereActiveXisdisabledorisnotavailableduetoplatformorprivilegelimitations,theclientapplicationisinstalledusingJava.
AdaptivedeliveryisavailableforHostChecker,EnhancedEndpointSecurity,WindowsSecureApplicationManager,NetworkConnect,WindowsTerminalServices,andSecureMeetingclients.
InstallingSunJRE6orgreatermightimprovetheuserexperienceforadaptivedeliveryforJuniperclientapplications.
JuniperInstallerServiceJuniperInstallerServiceissupportedforthefollowingclientapplications:NetworkConnect,WindowsSecureApplicationManager(W-SAM),HostChecker(includingCacheCleaner),SecureMeetingandTerminalServices.
Qualifiedplatforms:PlatformOperatingSystem:listofbrowsersandJavaEnvironmentWindowsXPProfessionalSP332bit:InternetExplorer7.
0,8.
0andFirefox3.
6;SunJRE6VistaEnterpriseSP232:InternetExplorer7.
0,8.
0andFirefox3.
6;SunJRE6Windows7Enterprise64bit:InternetExplorer8.
0andFirefox3.
6;SunJRE6Compatibleplatform:PlatformOperatingSystemBrowsersandJavaEnvironmentWindowsVistawithServicePack1or2on32bitor64bitplatformsWindows7on32bitor64bitplatformsXPProfessionalSP3on32bitor64bitInternetExplorer8.
0*InternetExplorer7.
0*Firefox3.
0SunJRE6andabove(*Wherever-applicable)MobileDevicesWeb&FilebrowsingCompatibleplatforms:iPhoneOS3.
0andabovewithdefaultSafariAndroid2.
0andaboveSymbianOS8.
1andaboveWindowsMobile6.
0Standard,ClassicandProfessional:PocketIE6.
0WindowsMobile6.
1Standard,ClassicandProfessional:PocketIE6.
0WindowsMobile6.
5Standard,ClassicandProfessional:InternetExplorerMobile6.
0WindowsMobile5.
0basedPocketPCdevices:PocketIE4.
0NTTI-modephoneAU/KDDIphone:OpenwaveMobileBrowserVodafonephone:OpenwaveMobileBrowserLevelofWebbrowsingsupport:Thetablebelowdescribessupportforwebbrowsing.
ClientTypePlatformsHTMLRewritingSupportJavaScriptRewritingSupportJavaRewritingSupportCompactHTMLI-ModeYesN/AN/ASmartPhoneHTMLBasicSymbian/OperaYesNoNoSmartPhoneHTMLAdvancedTreo650/Palm/BlazerYesPartialNoMobileHTMLWindowsMobile5.
0/PocketIE4.
0WindowsMobile6.
0/PocketIE6.
0YesYesNoClientlessActiveSync[NotapplicableforSA700]Qualifiedplatforms:OSMake-ModelWindowsMobile6StandardDopodC730WindowsMobile6ProfessionalHTCtouchWindowsMobile5PocketPCPhoneEditionHPIPAQHW6915iOS4.
1iPhone3GSCompatibleplatforms:WindowsMobile6.
5Standard,ClassicandProfessionalWindowsMobile6.
1Standard,ClassicandProfessionalWindowsMobile6.
0Standard,ClassicandProfessionalWindowsMobile5.
0PocketPCPhonesonlywithsupportedversionofMessagingandSecurityFeaturePackiPhoneOS3.
0andabovewithdefaultSafariAndroid2.
0andaboveSymbianOS8.
1andabovePalmWebOS1.
4andaboveHostCheckerQualifiedplatforms:OSMake-ModelWindowsMobile6.
5HTCHD2WindowsMobile6.
1.
4HTCtouchWindowsMobile6.
0GlofishEtenX500+Compatibleplatforms:WindowsMobile6.
5Standard,ClassicandProfessionalWindowsMobile6.
1Standard,ClassicandProfessionalWindowsMobile6.
0Standard,ClassicandProfessionalWindowsMobile5.
0basedPocketPCandPocketPCPhonesonly1Note:Fornon-qualifiedmobileplatforms,customersmayneedtoprovideJuniperwithanactivateddeviceiftheissueisnotreproducibleonanyofthequalifiedplatforms.
WSAMsupportsTCP-based,client-initiatedapplicationsonly1HCtoworkonWM5.
0,IEbrowserversionshouldbe5.
0andabove.
NopartofthispublicationmaybereproducedortransmittedinanyformorforanypurposewithouttheexpresspermissionofJuniperNetworks,Inc.
Theinformationcontainedhereinmaybechangedwithoutpriornotice.
Allproductnames,companynames,marks,logos,andsymbolsaretrademarksoftheirrespectiveowners.