RapidportUSBTO4-PORTMODEMMODULEInstallationGuidewww.
digi.
comTableofContentsCablingRapidport.
1InstallingRapidportDrivers2InstallingtheRapidportModems.
3InterpretingtheStatusLights.
3TheEdgeportUtilityProgram4Regulatory&OtherInformation10RapidportInstallationGuide(90000665Rev.
C)–Page1RapidportRapidportoffersaneasysolutionforremoteaccessviaPlug-and-PlayUSBconnectivity.
Thisexternal,user-installablesolutionplugsintotheUSBportofaPC,thinclientorserverandprovidesfour56KV.
90modems.
EdgeUSBtechnology,shippingwithRapidportsince1998,addsPlug-and-PlayUSBcompatibilitytoMicrosoftWindowsNTandWindowsNTEmbeddedsystemusers.
TheRapidportgivesnetworkusersaccesstoInternetServiceProviders(ISP),fax,andothergroupdial-upapplicationssupportedbyWindowsNTRAS.
Rapidportisascalablesolution–itsonboardUSBportenablesadditionalunitstobestackedanddaisy-chainedasmodemrequirementsincrease.
Thedownstreamportmaybeusedtoconnectandpowerany500mAUSBperipheraldevice,includingEdgeportUSB-to-serialconvertersforinstantI/Oexpansion.
Itsfeature-richdesign,extensiveoperatingsystemsupportandreliableperformancemakeRapidport/4idealformissioncriticalenterpriseapplications.
CablingRapidportToconnectthecablesincludedwithyourRapidport:1)Connectoneendofthepowersupply*intothebackofyourRapidportandtheotherendintoanACoutlet.
2)Connectoneendofthephonecord**toPort1onthebackoftheRapidportandtheotherendtoananalogphonejack.
Repeatforuptofourconnections(Ports1-4).
CAUTION:Toreducetheriskoffire,useonlyNo.
26AWGorlargertelecommunicationlinecord.
3a)Foradownstreamconnection,plugtheTypeAendoftheUSBcableintotheUSBportlocatedinthebackofyourPCorintoanavailableUSBportonastandardhuborintoaDigiInternationalHubport.
PlugtheTypeBendoftheUSBcableintothebackoftheRapidport.
3b)Foranupstreamconnection,plugtheTypeAendoftheUSBcableintoRapidport'sUSBTypeAslotandtheTypeBendoftheUSBcableintotheupstreamdevice(e.
g.
aHubportoranotherRapidport).
Thecablingdiagramsonpage10showbothTypeAandTypeBplugsandreceptacles.
Toinstallthenecessarydrivers,gotothe―InstallingRapidportDrivers‖section,whichstartsonthispage.
*PowertothisproductmaybesuppliedbyaULListedDirectPlug-InPowerUnitmarked―Class2‖withaminimumratingof5Vdc,2.
1AifusedintheU.
S.
andCanadaorapowersupplywithsimilarratingandapprovedbyyourlocalsafetycodeifitisusedelsewhere.
Forpolarity,usethefollowing:**SafetyWarning:1)Neverinstalltelephonewiringduringalightningstorm.
2)Neverinstalltelephonejacksinwetlocationsunlessthejackisspecificallydesignedforwetlocations.
3)ThisproductistobeusedwithULandcULlistedcomputers.
4)Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnectedatthenetworkinterface.
5)Usecautionwheninstallingormodifyingtelephonelines.
6)Avoidusingatelephone(otherthanacordlesstype)duringanelectricalstorm.
Theremaybearemoteriskofelectricalshockfromlightning.
7)Donotusethetelephonetoreportagasleakinthevicinityoftheleak.
RapidportInstallationGuide(90000665Rev.
C)–Page2InstallingRapidportDriversForWindowsXP,Server2003,Server2008,andVistaNote:Youmustbeloggedintoanaccountwithadministratorprivilegesbeforeproceeding.
Note:Pleasegotowww.
digi.
comtodownloadsoftwareforolderOperatingSystems.
1.
ConnecttheUSBcable.
(RefertotheTableofContentstolocatethecablinginstructionsforyourspecificEdgeportmodel.
)Ifyourcomputerisconnectedtotheinternet,thelatestMicrosoftcertifieddriverswillbeautomaticallydownloadedfromtheMicrosoftdriverupdateserver.
Ifnot,continuewithstep3.
2.
Insertthe―EdgeportDriver‖CDintoyourCD-ROMdrive.
InmostcasesthedriverswillbeautomaticallyinstalledfromtheCD.
Ifnot,proceedwithstep4.
3.
WhentheFoundNewHardwareWizardappears,selectInstallfromalistorspecificlocation(Advanced)andclickNext.
4.
SelectSearchforasuitabledriverformydeviceandclickNext.
5.
SelectSpecifyalocationandclickNext.
6.
Typein:\driversandclickOK.
7.
ConfirmthatWindowsispointingto:\drivers.
ThenclickNext8.
WaitwhileWindowsfinishesinstallingthedriverfilesandclickFinishtocompletetheinstallation.
YournewCOMport(s),numberedsequentiallyfollowingtheexistingportsinyoursystem,is/areready.
RapidportInstallationGuide(90000665Rev.
C)–Page3InstallingtheRapidportModemsBeforeinstallingaRapidportmodem,ensurethatitisconnectedtoyourPCandhaspower.
ForWindowsXP,Server2003Server2008,andVista1)FromtheControlPanel,openModems.
(IftheModemsPropertiesdialogappears,clickAddinordertoviewtheInstallNewModemsdialog.
)2)WhileintheInstallNewModemdialog,clickNextandwaitwhileyoursystemsearchesfornewmodems.
3)Followtherecommendedon-screeninstructions.
4)ClickFinishtocompleteinstallationandreturntotheModemsPropertiesdialog.
InterpretingtheStatusLightsInterpretingtheSystemStatusLightRedThislightsignifiesalossofUSBcommunicationwiththehost.
Ifthelossisduetounpluggingtheunit,whenitisreconnectedthelightwillblinkredafewmomentsbeforeturninggreen.
Otherwise,thelightindicatesaproblemwiththedrivers,whichmayneedtobereinstalled.
Theredlightwillalsoblinkduringinstallationuntiltheinstallationiscomplete.
AmberThislightsignifiesserialportactivityontheRapidport.
Theyellowlightmayalsoflashbrieflyduringinstallation.
GreenThislightindicatesthattheserialportshavebeensuccessfullysetupandtheRapidportisoperatingnormally.
InterpretingtheHUBPortStatusLightGreenWhenon,thislightindicatesthatthedownstreamconnectionhaspower.
InterpretingtheModemStatusLightsRDReceiveData.
Thislightflasheswhendataissenttoyourcomputerfromthemodem.
Athighspeedslightmayappearcontinuouslyon.
TDTransmitData.
Thislightflasheswheneverdataorcommandsaresenttothemodemfromyourcomputer.
CDCarrierDetect.
ThislightindicatesthattheDataCarrierDetect(DCD)signalfromthemodemtoyourcomputerison.
TRTerminalReady.
Thislightindicatesthatyourcomputerisreadytosendorreceivedata.
ItalsoshowstheDataTerminalReady(DTR)signalstatusfromyourcomputer.
RapidportInstallationGuide(90000665Rev.
C)–Page4TheEdgeportUtilityProgram(ForAllWindowsOperatingSystems)TheEdgeportconfigurationutilityprogram(edgeport.
exe)allowsyoutomanagetheserialportsofyourRapidportproduct.
NotethatwithWindowsNTyoumusthaveadministrativeprivilegesinordertochangetheCOMportsettings.
Formoreinformation,seetheSupportsectionatwww.
digi.
com.
GeneralTabTheGeneraltabinthisutilityallowsyoutodothefollowing:Information-Checkthemanufacturinginformationpertainingtoyourdevice.
RapidportInstallationGuide(90000665Rev.
C)–Page5Configure-ReassignthephysicalportonyourdevicetoanyavailableWindowsCOMportnumberfrom1to255andgiveyourdeviceauserfriendlyDeviceName.
Thiscapabilityisparticularlyhelpfulifyouhavemorethanonedevice.
PortFlags-Configureperformanceoptionsandspecialfunctionalityonaper-portbasis.
LowLatency:(930basedEdgeportonly)NormallytheUARTwillinterruptwhenthereceiverhasbeenidlefor4charactertimes.
(Forexample4msat9600)AslongasdataisbeingreceivedtheUARTwillcontinuetobufferthemuntilitsinternalFIFOisfull(~56bytes).
ThisflagcausestheEdgeporttopolltheRXFIFOforreceivedbytes.
Ifanybytesareavailabletheywillbesenttothedriverwithoutanydelay.
RapidportInstallationGuide(90000665Rev.
C)–Page6RemapBaud:(Alloperatingsystems-930andTIbasedEdgeport)Settingthebaudrateto1200baudwillresultin230400baudIgnoreFlush:(WindowsNT/2K/XP930andTI)IfanapplicationsendsIRP_MJ_FLUSH_BUFFERSitwillbeignored.
ExcerptfromMicrosoftdocumentation:Driversofdeviceswithinternalcachesfordataanddriversthatmaintaininternalbuffersfordatamusthandlethisrequest.
WhenSentReceiptofaflushrequestindicatesthatthedrivershouldflushthedevice'scacheoritsinternalbuffer,or,possibly,shoulddiscardthedatainitsinternalbuffer.
OperationThedrivertransfersanydatacurrentlycachedinthedeviceorheldinthedriver'sinternalbuffer(s)beforecompletingtheflushrequest.
Thedriverofaninput-onlydevicethatbuffersdatainternallymightsimplydiscardthecurrentlybuffereddevicedatabeforecompletingtheflushIRP,dependingonthenatureofitsdevice.
FastWrites:(Alloperatingsystems-930andTIbasedEdgeport)Whenanapplicationsendsawritetothedriver,bydefaulttheEdgeportdriverwillwaituntilalldatahasbeentransmittedoutoftheEdgeportdevicebeforecompletingthewrite.
WhentheFastWritesflagisset,wecompletethewriteevenifdataisstillbufferedinthedriverandtheEdgeportdevice.
FastReads:Thisflagisusedwhenanapplicationrequiresthatareadcompleteimmediately.
Inthereadimmediatecase,theEdgeportdriverwillsendarequesttotheEdgeportdeviceaskingforanybuffereddatatobesentup.
Thisbuffereddatawillbeincludedwhenthereadcompletes.
Ifthisflagisset,thedriverwillnotquerytheEdgeportdeviceforadditionaldata.
DisablePlug&Play:(Windows2k/XPonly)DonotlettheserialportenumeratordetectdevicespluggedintotheEdgeport.
IgnoreTxPurge:TheIOCTL_SERIAL_PURGErequestcancelsthespecifiedrequestsanddeletesdatafromthespecifiedbuffers.
Thepurgerequestcanbeusedtocancelallreadrequestsandwriterequestsandtodeletealldatafromthereadbufferandthewritebuffer.
WhentheIgnoreTxPurgeflagissettheSERIAL_PURGE_TXCLEARcommandwillbeignored.
Thefunctionwillnotpurgethewritebuffer.
TimerLogic:(Windows9xonly)IfapplicationusesPortSetReadCallBack(),thenotificationroutinewillonlybecalledwhenthenumberofbytesinthereceivebufferisgreaterthentheRXtrigger.
TheMicrosoftserialVxDalsoimplementsatimerthatwilltriggerandcallthenotificationroutineifsomeamountofdataisavailableintheRXbufferbutnonewdatahasbeenreceivedfor~200ms(receiverisnolongeractive).
WedonotenablethisbehaviorbydefaultbecauseofthenatureofEdgeportbuffering.
Butifyousettheflagwewillcompletethereadwhenwedetect~200msnoactivity.
Hereisacommentfromthecode:Ifthereceiverisactivethendonotcompletethisread.
TheproblemisthattheEdgeportbufferstheRXbytesandwepollthedriver.
Ifwedonotreceiveanybytesin200mswemayreportanerroneouseventevenifthereareavailablebytesintheEdgeportdeviceordriver.
RapidportInstallationGuide(90000665Rev.
C)–Page7TestPorts-Performaconfidencetestontheinternalworkingsoftheserialports.
PowerManagement–TurnonandoffthepowerforHubportswithUSBPlusPowerportsRapidportInstallationGuide(90000665Rev.
C)–Page8PortStatus–Providethestatusofaselected(highlighted)serialport.
ThePollIntervalisthenumberofsecondsbetweenupdatesofthiswindow.
Thisisalsothenumberofsecondsbetweeneachentryinthelogfile.
Tocreatealogfile,clicktheStartLoggingbuttonandenterafilenameforthelogfile.
ThisfilewillcontainalloftheinformationdisplayedinthePortStatuswindowuntiltheStopLoggingbuttonisclicked.
Refresh–Scanforports.
NotethatNT4.
0doesnotautomaticallyscan.
VersionTabTheVersiontaballowsyoutocheckthefileinformationpertainingtothesoftware.
AdvancedTabTheAdvancedtaballowsyoutodothefollowing:Uninstallthedrivers.
EnableEventLogging–Placeeventmessagesinsystemeventlog.
ConfigurehowCOMportswillbeassigned.
RapidportInstallationGuide(90000665Rev.
C)–Page9ThedriversupportsCOMportnumberassignmentintwoways:1.
AssignCOMportsbasedonconverterserialnumber.
Thisisthedefaultsetting.
Inthismode,thedriverusestheserialnumberofeachconvertertouniquelyidentifyit,andtheCOMportassignmentsforagivenconverterarebasedonitsserialnumber.
NomatterwhichphysicalUSBportaconverterispluggedinto,itwillmaintainitsassignedCOMportnumbers.
2.
AssignCOMportsbasedonphysicalUSBport.
Inthismode,thedriveridentifiesaconverterbasedonthephysicalUSBportitispluggedinto.
ThiseffectivelyassignsCOMportnumberstophysicalUSBports.
NomatterwhichconverterispluggedintoagivenUSBport,itwillusetheCOMportnumbersassignedtothatUSBport.
Thispermitsaconvertertobetobereplacedwithanewunit,and,althoughthenewunithasadifferentserialnumber,itwillreceivethesameCOMportassignmentsastheoldunitbecausetheywerebothpluggedintothesameUSBport.
Whenusingthismode,convertersareidentifiednotbytheirserialnumber,butbya2-7digitnumberthatidentifieswhichUSBportitispluggedinto.
Afterchangingthissetting,youwillneedtorebootbeforethechangetakeseffect.
RapidportInstallationGuide(90000665Rev.
C)–Page10Regulatory&OtherInformation2006Digi,DigiInternational,theDigilogo,theDigiConnectwarelogo,Rapidport,Edgeport,andHubportareeithertrademarksorregisteredtrademarksofDigiInternational,Inc.
intheUnitedStatesand/orothercountries.
Allothertrademarksarethepropertyoftheirrespectiveholders.
InformationinthisdocumentationissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartofDigiInternationalDigiInternationalprovidesthisdocument―asis,‖withoutwarrantyofanykind,eitherexpressedorimplied,including,butnotlimitedto,theparticularpurpose.
DigiInternationalmaymakeimprovementsand/orchangestothisdocumentationortotheproduct(s)and/orprogram(s)describedinthisdocumentationatanytime.
DigiInternationalassumesnoresponsibilityofanyerrors,technicalinaccuracies,ortypographicalerrorsthatmayappearinthisdocumentation,norliabilityforanydamagesarisingoutofitsuse.
Changesaremadeperiodicallytotheinformationherein;thesechangesmaybeincorporatedinneweditionsofthepublication.
ForU.
S.
Governmentuse:AnyprovisionofthisdocumentandassociatedcomputerprogramstotheU.
S.
Governmentiswith―RestrictedRights.
‖Use,duplication,ordisclosurebythegovernmentissubjecttotherestrictionssetforthin,subparagraph(c)(1)(ii)oftheRightsinTechnicalDataandComputerSoftwareclauseofDFARS52.
277-7013.
Fornon-U.
S.
Governmentuse:Theseprogramsaresuppliedunderalicense.
Theymaybeused,disclosed,and/orcopiedonlyassuppliedundersuchlicenseagreement.
Anycopymustcontaintheabovecopyrightnoticeandrestrictedrightsnotice.
Use,copying,and/ordisclosureoftheprogramsisstrictlyprohibitedunlessotherwiseprovidedforinthelicenseagreement.
FederalCommunicationsCommission(FCC)RegulatoryInformation(USAonly)ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttoPart15oftheFCCRules.
Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.
Thisequipmentgenerates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.
However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.
Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtocorrecttheinterferencebyoneormoreofthefollowingmeasures:Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandthereceiver.
Connecttheequipmentintoanoutletthatisonacircuitdifferentfromthereceiver.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Warning:Theconnectionofanon-shieldedinterfacecabletothisequipmentwillinvalidatetheFCCCertificationforthisdevice.
FCCRegulation-Part15DeclarationofConformity(DoC)ThisdevicecomplieswiththerequirementsoftheCodeofFederalRegulationslistedbelow:FCCTitle47CFR,Part15ClassBforadigitaldevice.
Operationissubjecttothefollowingtwoconditions:Thisdevicemaynotcauseharmfulinterference,andThisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.
DepartmentofCommunication(DOC)Notice(Canadaonly)ThisClassBdigitalapparatusmeetstherequirementsoftheCanadianInterference-CausingEquipmentRegulations.
CetappareilnumériquedelaClasseBrespectetouteslesexigencesduRèglementsurlematérielbrouillerduCanada.
RapidportInstallationGuide(90000665Rev.
C)–Page11EuropeanCommunity-CEMarkDeclarationofConformity(DOC)AccordingtoISO/IECGuide22andEN45014Manufacturer'sName:DigiInternationalManufacturer'sAddress:11001BrenRoadEastMinnetonka,MN55343USAdeclaresthattheproductProductName:Rapidport/4ModelNumber(s):NorthAmericaInternational301-1012-04301-2012-04ProductOptions:AllconformstotherelevantEUDirectiveslistedhere:EMCDirective89/336/EEC|LowVoltageDirective73/23/EECAmendingDirective93/68EECusingtherelevantsectionofthefollowingEUstandardsandothernormativedocuments:Safety:IEC950:1991+A1,A2,A3,A4EN60950:1992+A1,A2,A3,A4EMCThefollowingsummarizesthespecificationsandrequirementsforEN55024:1998,EN55022:1998ClassB&CISPR22ClassBemissionandimmunitytestsandtheEN61000-3-2(2000),EN61000-3-3(1995)currentharmonicsandvoltagevariationtests.
Actualtestlevelsarelistedintheappropriatetables.
EN55022ClassB(1994w/A11995)TestSpecificationEN55024RequirementElectrostaticDischargeEN61000-4-2+4kVcontact+8kVairRadiatedImmunityEN61000-4-33V/mElectricalFastTransientBurstEN61000-4-41kV(A/C),.
5kV(I/O)SurgeEN61000-4-52kVcommonmode1kVdifferentialmodeConductedImmunityEN61000-4-63VrmsMagneticImmunityEN61000-4-81A/mNotApplicableVoltageDips&InterruptsEN61000-4-11>95%,30%&>95%EN55024(1998)TestSpecificationEN55022RequirementRadiatedEmissions—ClassBConductedEmissionsCISPR22ClassBEuropeanContactDigiInternationalJoseph-von-FraunhoferStr.
2344227Dortmund,GERMANY49-231-9747-0UL/CSASafetyInformationThisdevicecomplieswiththerequirementsoffollowingsafetystandardsbelow:UL1950,3rdeditionCSANo.
950QualityManagerAustin,TexasJuly2006RapidportInstallationGuide(90000665Rev.
C)–Page12DigiInternational11001BrenRoadEastMinnetonka,MN55343digi.
info@digi.
comwww.
digi.
comCorporateHeadquarters:952-912-3444877-912-3444Fax:952-912-4952DigiEurope:+49-231-9747-0DigiHongKong:+852-2833-1008DigiNorthAmerica:877-912-3444
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