EMCexchange

1/4MichaelA.
Abbaticchio29FleetwoodDriveHazlet,NJ.
07730(347)451-1256(Cellular)michael@abbaticchio.
com(862)307-6049(MobileOffice)OBJECTIVE:Self-motivatedComputerProfessionalwithstrongproblem-solvingbackgroundseeksachallengingandrewardingpositioninComputerandNetworkingSupport/Management.
SKILLS:EnterpriseSolutions:MicrosoftExchangeOnline,MicrosoftExchange2016andpreviousversions,MicrosoftActiveDirectory,EmailMobilitysolutions.
Lync2010,Lync2013,KrollOntrackDataRecovery,UnifiedCommunicationsAnalytics,CiscoESA/SMA/CRES(Ironport),WindowsPowerShellScripting.
Certifications:CiscoCertifiedNetworkAssociate(CCNA):1999RecognitionAwards:MicrosoftMostValuableProfessional,(MVP)2001-2005.
OtherSkills:KnowledgeandmanagementofDMARC,SPF,andDKIMconfigurationsandDNSrecords,EmailandNetworkSecurity.
ManagementofSMTPPerimeter.
IntegrationandassimilationofcorporateacquisitionsintoMessagingInfrastructure.
PersonalSkills:VeryStrongAnalyticalTroubleshootingskills,NetworkDiagnostics,ExcellentMechanicalSkills,Workswellunderpressure,VeryGoodCommunicationsSkills,VeryTeamOriented.
EMPLOYMENT:MarshandMcLennanCompanies(MMC)Hoboken,NJTitle:ExchangeMessagingOperationsEngineerSeptember2008–PresentResponsibilities:ManagementofSMTPperimeterandsecurity,ManagementofDMARC,SPF,andDKIMrecordsforseveralhundredinternaldomains.
ManagementofCISCO(ESAandSMA),ManagementandAdministrationofanExchange2013hybridmessagingenvironment,supportingover120,000mailboxes.
MigrationstoExchangeOnline.
Provisioningofphysicalandvirtualservers,BuildExchangeClusteredMailServers,PeerReviewofprocesses,proceduresscriptsanddocumentation.
ChangeManagement.
InstallationofServicePacks,Hotfixes,andCumulativeUpdates,TierIIITroubleTicketResolutionofserverandOutlookclient,DocumentationandReportingofserverutilizationandstatistics.
Providestatisticsandperformancemetricsforuppermanagement,Mergingnewlyacquiredoperatingcompanies,DevelopmentofPowershellscriptingtoautomaterepetitivetaskswhereverappropriate,ProcessImprovement,Researchandrecommendthirdpartysolution,PlanningandBudgeting.
Projects:MovetoDMARCenforcementforinternaldomainsIntegrationofOffice365withOnPremEnvironmentDeploymentofUnifiedCommunicationsAnalyticsWindows2008DecommissionExchange2007DecommissionExchange2007toExchange2013UpgradeIronportEncryptionServertoCREScloudbasedsecuremailsolutionIronportESAHardwareSwapsandsoftwareupgradesDLPIntegrationExchange2003DecommissionExchange2003toExchange2007Migration.
NotestoExchange2007MigrationTrainformerNotesAdministratorsindevelopingskillsneededtomanageExchangeReplacedMOM2005withSCOM2007–ReplaceSCOM2007withSCOM2012R2ReplaceEMCRecoverPointwithCCR/SCRHAsolutionwithExchange2007DisasterRecoverytestingandregulardrillsusingEMCRecoverPointsolutionforSCCClustersConversion/TransitionofExchangeSCCclusterstoFSWCCR/SCRclustersEmailencryptiontechnologiesandDataLossPrevention.
2/4Hughes,Hubbard&Reed,LLPNewYork,NYRole:MessagingEngineerOctober2007–September2008Responsibilities:ManagementandAdministrationofanativemodeExchange2003environment,ArchitecturalDesignandPlanning,DocumentationandProjectManagement,MaintenanceandIntegrationofHandHeldBlackberrydevicesandBlackBerryEnterpriseServer,AdministrationofBlackberryapplications,EmailcontinuitymanagementviaMessageoneEMSandDisasterRecoveryplanning,ManagementoflocalArchivesystemandE-Discovery,ManagementofmainbranchclusteredExchangeserverandremoteExchangeservers,ManagementandadministrationofCorporateSMTPgateway.
Allupgradesofmessagingrelatedsystems,includingplanningforExchange2007,TierIIIsupportmanagementandtrainingofhelpdeskpersonneltobettersupportthedesktopsformessagingapplications.
Projects:PlanningforExchange2007upgrade.
RolloutofZantazEASEnterpriseArchivingServicesMigrateandmergeBlackberryMSDEdatabasestoasingleSQLdatabase.
AddedBlackberryEmergencyContinuityServices.
DeployedAntigenExchange2003AntivirussolutionDeployedMessagewareOutlookWebAccess(OWA)securitysuiteDeploymentofMessageOneDRsolutionforExchangeDeploymentofMessageOneDRsolutionforBlackberrydevicesBuildofBlackberryandExchangeServersDecommissioningofuseofPSTfilearchivesDeploymentofMessageLabsSMTPgatewaySchering-PloughCorporationSummit,NJRole:LeadExchangeMessagingEngineer/ArchitectOctober2001–October2007Responsibilities:ManagementandAdministrationofamixedmodeExchange2003/Exchange5.
5InternationalEmailOrganizationspanningover60countriesandconsistingofover45,000users.
ArchitecturalDesignandPlanning,ApprovalandSignoffofallmessagingrelatedchanges,DocumentationandProjectManagementforlargescalerolloutsofMessagingrelatedservices,Provideleadership,mentoring,andtechnicaltrainingofteammembers.
ProvideuppertiersupporttoInternationalAdministrators.
MessagingrelatedResearchandDevelopment.
Projects:PlanningforExchange2007upgrade.
Planned,Designed,andimplementedorganizationwidemigrationofExchange5.
5toExchange2003ReplacedMimesweeperSMTPgatewaywithIronportLogicalconsolidationof60Exchange5.
5Sitesto4Exchange2003AdministrativeGroups.
ConsolidationofExchange5.
5physicallocationstoamorehighlycentralizedExchange2003Topology,requiringsignificantlylesshardwarereducingthenumberofrequireddatacenters.
Designed,DevelopedandTestedMessagingBackupStrategy.
GlobalDisasterRecoveryPlanning.
DevelopedanddocumentedExchangeDatabaseDisasterRecoveryprocedures.
ParticipatedinthedesignofaLegato/EMCbasedarchivingsolution.
Implementedadynamicdistributionlistgenerationprocessusingthirdpartysolution.
MimesweeperSMTPGatewayIntegrationTivolimonitoringsolutionDecommissionofCCMailDecommissionofExchange5.
03/4BernardHodesGroupNewYork,NYPosition:SeniorSystemsAdministratorMarch2000–October2001Responsibilities:ManagementandAdministrationofClusteredMicrosoftExchangeServers,inamulti-serverMicrosoftExchange5.
5Organization,hostingover1200users,nationwide.
Systemperformanceanalysis,NTDomainAdministration,Tier3clientsupport,Documentationofallaspectsofcorporatemessagingsystem.
MaintenanceofE-MailrelatedDNSrecords,Developmentofcorporatepolicies,Development,testing,anddocumentingadministrativeandconfigurationprocedures,ResearchandDevelopmentofnewmessaging-basedproducts,andnewversionsofExchange.
Projects:Designed,planned,andimplementednewExchangeTopologywhichtookbetteradvantageofaddeddatacollocationcenter,andnetworkinfrastructureredesign.
BuiltanadditionalclusteredExchange5.
5servertohostnationalusermailboxdataMigratedNationalandInternationaluserstoCollocationmailserver.
BuilttwoadditionalIMS/OWAExchangeserversforfaulttolerantInternetMessagingformainCorpDataCenter,andNationalCollocation.
ImplementedAnti-VirussolutionforMessagingsystem.
BuiltRecoveryServerfordisasterrecoveryexercisesandtestingofdatabaseintegrityImplementedautomatedreportingsoftwaresolutiontoanalyzeExchangeMailserverusageandperformance.
Authoredfulldocumentationforallchanges.
FairmontHotelsandResortsNewYork,NYPosition:SystemsManagerMarch1999–March2000Responsibilities:AdministrationandsupportofWindowsNT4.
0Servers,AdministrationandmaintenanceofCorporateExchange5.
5organization,MonitoringofallExchangesiteconnectorsanddirectoryreplicationConnectors,MonitoringofExchangeIMSqueues,MaintenanceofExchangebridgeheadhubsiteservers,MonitoringofInternetProxyServerandvisitedwebsites.
Rolloutofnewequipmentandservices,ManagementoffastEthernetnetworkandsupportofover700users,Developandtestproceduresforpassdowntotechnicalstaff.
Providehigh-levelenduserdesktopandapplicationsupport.
AssistCorporateNetworkAdministratorintroubleshootingWANproblemsandothertechnicalissues.
Projects:E-MailSystemsIntegrationWorkedwithconsultantsandCanadianPacificNetworkingstaffonplanstointegratee-mailsystemsandfacilitateacorporatemergerwithCanadianPacificHotels.
InstalledrouterconnectedtoTorontoviaaT1line.
ChangedinternalIPaddressingschemestobetterintegratewithCanadianPacificSchemesandmadeassociatedadjustmentstorouterinterfacesandequipmentonthosenetworks.
AidedconsultantsinsettingupatestsiteinCanadatoevaluateintegrationoptionsAssistedMISpersonalatallsitesinExchangeupgradetoversion5.
5CreatednewIMSservertobettersuitincreasedInternetmailloadduetomerger.
CreatednewExchangeBridgeheadserveronupgradedhardwareandmovedallexistingconnectorstonewserver.
Year2000readinessplanIdentifiedandreplacedalloutdatedcomputerandnetworkequipment.
UpgradedallServerBIOSandfirmwaretocompliancestatus.
Appliedallrequiredservicepacksandpatchestoserversandnetworkequipment.
UpdatedBIOSondesktopsystemstocompliancestatus.
Documentedallproceduresaswellasactionstaken.
PerformedinternalauditsofdesktopsoftwareinstallationandmadecorrectionswherenecessaryWorkedwithexternalauditorsinresolvingoutstandingissues.
RolloutofMicrosoftNTworkstationsandsystempoliciesCreatedstandarddesktopimage.
ImplementationofCheyenneAnti-Virusprotectionwithautomaticdistributionofupdatedvirussignatures.
CreatedNTsystempolicyfile.
ImplementedroamingNTuserprofiles.
ImplementedMicrosoftProxyServer.
4/4TeachersRetirementSystemMarch1997–March1999NewYork,NYPosition:LANAdministratorResponsibilities:MaintenanceandAdministrationofMicrosoftExchangeSite,AdministrationoffourNovellNetwareServers,MicrosoftExchangeadministration,Rolloutofnewequipmentandservices,ManagementoftwotokenringLANsandsupportofover350users,Secondlineendusersupport.
Projects:DesignedMicrosoftWindowsNTdomainstructureandintegrationintoNovellenvironment.
Designed,implemented,andtestedExchangebackupstrategyanddisasterrecoverplan.
ImplementedExchangetestsite.
DesignedOutlookclientdeploymentandintegrationintoWindowsNTdesktopenvironment.
Documentationofallplans,layouts,andtestresults.
TestedallexistingdesktopapplicationsonWindowsNTplatform.
ResolvedissueswithlegacyapplicationsandNToperatingsystemwhereneeded.
Createdstandarddesktopmasterimage,anddocumentedallcontents.
Distributedstandarddesktopimagetonewworkstationsanddeployed.
BuiltandconfiguredOS/2andWindowsNTbasedworkflowservers.
IntegrationofworkflowsystemwithAS/400documentmanagementsystem.
TranslatedAS/400scriptsintoFlowmarkworkflowprocesses.
Testedanddebuggedworkflowprocesses.
InternationalBusinessMachinesCorp.
(IBM)August1989-March1997EastFishkill,NYPosition:PCandNetworkingTechnicalSupportSpecialistResponsibilities:Installation,debug,configuration,andsetupofPC'sandRS/6000systems,LANAdministrationofseveralbuildingsonsite,LotusNotesClient/ServerSetupandConfiguration,TCP/IPandLANclient/serverSetupandConfiguration,overWindows,OS/2,DOS,andAIXenvironments,TestingandConfigurationofnewhardwareandsoftware.
EDUCATION:SYRACUSEUNIVERSITYextensionatMaristCollegePoughkeepsie,NY.
Completedgraduatelevelcourses(ComputerEngineeringCurriculum)DEVRYTECHNICALINSTITUTEWoodbridge,NJ.
Awarded:June1989BACHELORofScienceinElectronicsEngineeringTechnologyREFERENCES:TechnicalandProfessionalreferencesavailableuponrequest