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Windows8ClientManagementPackGuideMicrosoftCorporationPublished:January2016Ifyouhaveanideaorsuggestionaboutthismanagementpack,theOperationsManagerteamencouragesyoutoshareitattheSCOMFeedbacksite.
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RevisionHistoryReleaseDateChangesApril2013OriginalreleaseofthisguideOctober2014FixforthebelowcasereleaseMicrosoft.
Windows.
Client.
Win7.
Computer.
CollectMemoryHealthDataworkflowrunsitfailswiththefollowingerror:Event31551:FailedtostoredataintheDataWarehouse.
Theoperationwillberetried.
Exception'SqlException':Sqlexecutionfailed.
Error515,Level16,State2,ProcedureWin7MemoryHealthInsert,Line154,Message:CannotinsertthevalueNULLintocolumn'App1',tableJanuary2016ChangeddiscoveryofWin8clientcomputerandWin8clientOSdatasourcestofixtheissuewithdiscoveringWin10computersbyWin8MP.
InsteadofregistryprovidernowweuseregistryandWMItofindversionoftheOSAddedAlertMessagestothefollowingmonitors:CPUPercentageUtilization,CPUDPCTimePercentage,CPUPercentageInterruptTimeAddedagrouppopulatorforWin8.
1BusinessCriticalgroupFixedWindows8AggregatePhysicalDiskDiscoveryFixedDiscoverNetworkAdapters(OnlyEnabled)andDiscoverNetworkAdapters(BothEnabledandDisabled)discoveriesFixedWindows8MPAggregatereportsfailureissueoccurringwhilerunningreportsunderstandardserviceaccountbygrantingappropriatepermissionsinInstallandUpgradesectionsscriptsofDWdatasetsContentsIntroductiontoWindows8ClientManagementPack7SupportedConfigurations7GettingStarted7BeforeYouImporttheManagementPack7FilesinThisManagementPack8HowtoImportWindows8ClientManagementPack8CreatingaNewManagementPackforCustomizations9OptionalConfiguration10SecurityConsiderations10Low-PrivilegeEnvironments10ComputerGroups12UnderstandingManagementPackOperations12ObjectsThattheManagementPackDiscovers13Classes13KeyMonitoringScenarios14PuttingMonitoredObjectsintoMaintenanceMode15Appendix1:RulesandMonitorsforWindows8ClientManagementPack15Rules15Monitors21Appendix2:Reports24Appendix3:KnownIssuesandTroubleshooting34IntroductiontoWindows8ClientManagementPackTheWindowsClientManagementPackprovidesproactiveandreactivemonitoringofWindowsclientcomputersinyourenvironment.
TheWindowsClientManagementPackmonitorsclientcomputersthatarerunningWindows8.
Themanagementpackisdesignedtogatherdataaboutclientcomputers,ortomonitorspecificmission-criticalclientcomputersinyourorganization.
Thedatagatheredbythismanagementpackprovidesinformationthatcansignalanearlywarningtoadministratorsaboutissuesonclientcomputersthatcouldaffecttheusersofthosecomputers.
Thereportsincludedinthemanagementpackcanhelpyouidentifytrendsorproblemswithdiskutilization,memoryhealth,andvariousareasofsystemperformance.
DocumentVersionThisguidewaswrittenbasedonthe6.
0.
7251.
0versionoftheWindowsClientManagementPack.
GettingtheLatestManagementPackandDocumentationYoucanfindtheWindowsClientManagementPackinSystemCenterOperationsManagerCatalog(http://go.
microsoft.
com/fwlink/LinkId=82105).
SupportedConfigurationsWindows8ClientManagementPacksupportsmonitoringcomputersthatarerunningWindows8.
Both32-bitand64-bitclientsaresupported.
SystemCenterOperationsManager2012orhigherissupported.
GettingStartedThissectiondescribestheactionsyoushouldtakebeforeyouimportthemanagementpack,anystepsyoushouldtakeafteryouimportthemanagementpack,andinformationaboutcustomizations.
BeforeYouImporttheManagementPackTwotypesofclientmonitoringareavailableinthismanagementpack:Aggregateclientmonitoringforgatheringhealthinformationontheselectedrepresentativeclients,andaggregatinginformationforreportsthatdisplaythetrendsMonitoringofmission-criticalbusinessclientsNoteAgentlessmonitoringisnotsupported.
BeforeyouimporttheWindowsClientManagementPack,performthefollowingactions:EnsurethatOperationsManager2012orhigherisinstalled,andtheninstalltheagentoneveryclientthatyouwanttomonitor.
FilesinThisManagementPackTomonitorcomputersthatarerunningaWindowsclientoperatingsystem,youmustfirstdownloadWindowsClientOperatingSystemManagementPackfromSystemCenterOperationsManagerCatalog(http://go.
microsoft.
com/fwlink/LinkId=82105).
Thedownloadpackageincludesthefollowingfiles:Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
mpMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Aggregate.
mpMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Monitoring.
mpMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
BusinessCritical.
xmlMicrosoft.
Windows.
Client.
Library.
mpEULA.
rtfAsabestpractice,werecommendthatyoudonotimportmanagementpackfilesthatyoudonotplantouse.
HowtoImportWindows8ClientManagementPackImportingWindows8ClientManagementPackBeforeimportingWindows8ClientOperatingSystemManagementPack,ensurethatalldependentlibrariesareimported,andthenimporttheappropriateclientmanagementpacks.
Youcanimportallofthenecessaryclientmanagementpacksatonetime.
Forinformationaboutimportingmanagementpacks,seeHowtoImportanOperationsManagerManagementPacktopic(http://go.
microsoft.
com/fwlink/LinkId=717831)inOperationsManagerHelp.
AggregateClientmonitoringgathershealthinformationfromWindows8Clientthathaveaclientoperatingsystemmanagementpackinstalled.
Thistypeofmonitoringprovidestrendingdataforrepresentativecomputersthatyouselectforyourpurpose,andcanbeusedtocreatereportsthatdisplaytrendinformation.
Ifyouareusingthistypeofclientmonitoring,noadditionalsetuporconfigurationisnecessary.
IfyouwanttouseBusinessCriticalClientmonitoring,youmustaddthecomputersthataredesignatedasmission-criticaltotheBusinessCriticalClientcomputergroup.
Thisgrouphasseveraloverridesthataretargetedatthegroupmembers.
Theseoverridesenableindividualmonitoringandalertingsothatthesecomputerscanbemonitoredinmuchthesamewaythataserverismonitored.
Likeservermonitoring,eachclientwiththistypeofmonitoringhasindividualmonitorsandalertsthatanadministratorcanusetomaintainaconstantstateofoperationalfunctionality.
FormoreinformationaboutAggregateClientmonitoringandBusinessCriticalclientmonitoring,seeUnderstandingManagementPackOperationssectionofthisguide.
CreatingaNewManagementPackforCustomizationsMostvendormanagementpacksaresealedsothatyoucannotchangeanyoftheoriginalsettingsinthemanagementpackfile.
However,youcancreatecustomizations,suchasoverridesornewmonitoringobjects,andsavethemtoadifferentmanagementpack.
Asabestpractice,youshouldinsteadcreateaseparatemanagementpackforeachsealedmanagementpackthatyouwanttocustomize.
Creatinganewmanagementpackforstoringoverrideshasthefollowingadvantages:Itsimplifiestheprocessofexportingcustomizationsthatwerecreatedinyourtestandpreproductionenvironmentstoyourproductionenvironment.
Forexample,insteadofexportingadefaultmanagementpackthatcontainscustomizationsfrommultiplemanagementpacks,youcanexportjustthemanagementpackthatcontainscustomizationsofasinglemanagementpack.
Itallowsyoutodeletetheoriginalmanagementpackwithoutfirsthavingtodeletethedefaultmanagementpack.
Amanagementpackthatcontainscustomizationsisdependentontheoriginalmanagementpack.
Thisdependencyrequiresyoutodeletethemanagementpackwithcustomizationsbeforeyoucandeletetheoriginalmanagementpack.
Ifyoucustomizedmultiplemanagementpacksandsavedthecustomizationsinthedefaultmanagementpack,thenyouwilllosethecustomizationsforallofyourmanagementpacks.
Itsimplifiestheprocessoftrackingandupdatingcustomizationstoindividualmanagementpacks.
Formoreinformationaboutsealedandunsealedmanagementpacks,seeSealedManagementPackFiles(https://technet.
microsoft.
com/en-US/library/hh457596.
aspx).
Formoreinformationaboutmanagementpackcustomizationsandthedefaultmanagementpack,seeSelectingaManagementPackFile(https://technet.
microsoft.
com/en-US/library/hh457560.
aspx).
OptionalConfigurationBusinessCriticalmonitoringraisesaggregatedalertswhenthereisasubstantialweek-over-weekincreaseinthenumberofproblemsdetected.
Youcanchangethealertinglevelsforthemanagementpackbyoverridingthealertrules.
Formoreinformationandforinstructionsonhowtooverridearule,seeHowtoOverrideaRuleorMonitor(https://technet.
microsoft.
com/en-us/library/hh212869.
aspx).
Themanagementpackdoesnotraisealertsforminordegradationsinthehealthofindividualcomputers.
Toexaminethehealthofindividualcomputers,usethecomputer'shealthexplorer.
Thereportsuseaggregationsinthereportingservertooptimizethereportsrendering.
Fordescriptionsofthereportscontainedinthismanagementpack,seeAppendix:Reports.
IntheWindows8managementpack,theitemsinthefollowinglistaredisabledbydefault.
YoucanenabletheitemsforanindividualWindows8computerbyaddingthecomputertoAllBusinessCriticalWindows8Clientgroup.
PerformancedatacollectionEventcollectionAlertsgeneratedbyrulesAlertsgeneratedbymonitorsSecurityConsiderationsIfyouoperateinalow-privilegecomputingenvironment,youmighthavetomodifythelevelofpermissionsthatareassignedtotheaccountsyouusetorunmanagementpackrules,monitors,discoveries,recoveries,anddiagnostictasks.
Theseaccountsmusthaveminimumpermissionsformanagementpackcomponentsinordertorunproperly.
Low-PrivilegeEnvironmentsLow-privilegeEnvironmentsandtheAgentActionAccountYoucanusealow-privilegeaccountfortheagentactionaccount,althoughanumberofrulesandmonitorsrequireelevatedprivileges.
DiscoveriesandMonitorsConfiguredtoUsethePrivilegedMonitoringAccountRunAsProfileThefollowingtableliststheobjectdiscoveriesandmonitorsthatareconfiguredbydefaulttousethePrivilegedMonitoringAccountRunAsprofile,whichdefaultstoLocalSystemanddoesnotrequireassociationwithanyRunAsaccountortargetcomputer.
Asaresult,nouserinterventionisrequiredfortheseobjectdiscoveriesandmonitorsthatmustuseahigh-privilegeaccount.
NoteYoucanchangethedefaultactionaccountbychangingtheagentactionaccountassociatedwithPrivilegedMonitoringAccountRunAsprofile.
Ifyourrequirementsstipulatethatonlyalow-privilegeaccountshouldbeusedinyourenvironment,useoverridestodisablethemonitorandobjectdiscoveriesfortheappropriateoperatingsystemslistedinthetable.
Formoreinformationandforinstructionsabouthowtouseoverrides,seeHowtoOverrideaRuleorMonitor(https://technet.
microsoft.
com/en-us/library/hh212869.
aspx).
OperatingSystemandMonitorTypeDiscoveryorMonitorWindows8DiscoverWindowsPhysicalDisksWindows8DiscoverWindowsLogicalDisksWindows8LogicalDiskAvailabilityHealthWindows8ComputerBrowserServiceHealthWindows8AggregateClientmonitoringDiscoverWindowsPhysicalDiskWindows8AggregateClientmonitoringDiscoverWindowsComputerWindows8AggregateClientmonitoringDiscoverOperatingSystemWindows8AggregateClientmonitoringDiscoverWindowsLogicalDiskSystemDriveWindows8AggregateClientmonitoringDiscoverWindowsLogicalDiskWindows8AggregateClientmonitoringDiscoverWindowsPhysicalDIMMDiskWindows8AggregateClientmonitoringDiscoverWindowsPhysicalDiskWindows8AggregateClientmonitoringRulesthataccesstheeventlogWindows8AggregateClientmonitoringAllunitmonitorsUsingRolesInordertouseAggregateClientmonitoringtomonitorWindows8Clientsinyourenvironment,youmustbeassignedtheOperatorroleintheOperationsManager.
YoumustbeassignedtheAdministratorroleintheOperationsManagerinordertouseBusinessCriticalClientmonitoring.
FormoreinformationaboutthetypesofclientmonitoringavailableintheOperationsManager,seeUnderstandingManagementPackOperationssectionofthisguide.
ComputerGroupsWhenimported,eachindividualclientmanagementpackcreatesacorrespondingcomputergroup.
Forexample,whenyouinstallWindows8OperatingSystemsManagementPack,aWindows8computergroupiscreated.
Thefollowinggroupsaredefinedinthismanagementpack:AllBusinessCriticalWindows8ClientWindows8ClientComputerGroupNoteComputergroupsarepopulatedbydiscoveryrulesthatarelocatedineachclientmanagementpack.
Ifyoureceiveanerrormessagewhenyoutrytoviewthepropertiesofacomputergroup,ensurethatyouinstalledthemanagementpackthatcontainsthediscoveryrulesforthecomputergroup.
Thefollowingtableliststhemanagementpacksthatcontainsthediscoveryrulesforeachcomputergroup.
ComputergroupManagementpackAllBusinessCriticalWindows8ClientMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
mpWindows8ClientComputerGroupMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
mpUnderstandingManagementPackOperationsTwotypesofclientmonitoringareavailableinthismanagementpack:AggregateClientmonitoringandBusinessCriticalClientmonitoring.
Youcanimplementbothtypesofclientmonitoringinyournetworkenvironment.
AggregateClientmonitoringissupportedforWindows8operatingsystems.
AggregateClientmonitoringgathershealthinformationforrepresentativecomputersthatyouselect,andusesthedatatoprovidetrendinginformationinthereports.
Forexample,anadministratormightselectcomputersthathaveaspecifichardwareconfigurationinordertoreceiveperformancetrendingdataononecomponentofthehardwareconfiguration.
TheinformationgatheredthroughAggregateClientmonitoringisstoredintheOperationsManagerdatabaseandcanbeusedtocreatereportsthatdisplaytrendinformation.
BusinessCriticalClientmonitoringisthemostextensivemonitoringavailableforWindowsclients.
Thistypeofmonitoringgathershealthinformationaboutdesignatedindividualclientcomputers.
Likeservermonitoring,eachclientwiththistypeofmonitoringhasindividualmonitorsandalertsthatanadministratorcanusetomaintainaconstantstateofoperationalfunctionality.
Usethistypeofmonitoringforyourmission-criticalclientcomputers.
Mission-criticalclientcomputersaretheclientcomputersinyourorganizationthatmustbeavailableatalltimes,andmusthaveareliableandconstantconnectiontotheOperationsManagermanagementserver.
ObjectsThattheManagementPackDiscoversBydefault,WindowsClientOperatingSystemManagementPackdiscoversthefollowingobjects:OperatingsystemsLogicaldisksNetworkadapterThefollowingobjectsarenotdiscoveredbydefault,buttheycanbediscoverediftheobjectdiscoveriesareenabledbyusingoverrides.
PhysicaldisksProcessorDiskpartitionsNoteFormoreinformationaboutusingoverrides,seeHowtoOverrideaRuleorMonitor(https://technet.
microsoft.
com/en-us/library/hh212869.
aspx).
ClassesThefollowingtablesdescribetheclassesdefinedinthismanagementpack.
Windows8ClientNameBaseClassDescriptionIDAllBusinessCriticalWindows8ClientMicrosoft.
SystemCenter.
ComputerGroupAllBusinessCriticalWindows8ClientOSComputerSystems(alertingenabled)Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
BusinessCriticalClient.
ComputerGroupWindows8ClientComputerMicrosoft.
Windows.
Client.
ComputerAllinstancesofcomputersrunningWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
ComputerWindows8ClientComputerGroupMicrosoft.
SystemCenter.
ComputerGroupAgroupcontainingallcomputersthatarerunningaWindows8ClientversionoftheWindowsoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
ComputerGroupWindows8ClientDiskPartitionDiskPartition(Client)AllinstancesofadiskpartitiononaWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
DiskPartitionWindows8ClientLogicalDiskLogicalDisk(Client)AllinstancesofalogicaldiskonaWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
LogicalDiskWindows8ClientNetworkAdapterNetworkAdapter(Client)AllinstancesofanetworkadapteronaWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
NetworkAdapterWindows8ClientOperatingSystemMicrosoft.
Windows.
Client.
OperatingSystemAllinstancesofWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
OperatingSystemWindows8ClientPhysicalDiskPhysicalDisk(Client)AllinstancesofaphysicaldiskonaWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
PhysicalDiskWindows8ClientProcessorProcessor(Client)AllinstancesofaprocessoronaWindows8Clientoperatingsystem.
Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
ProcessorWindows8ClientAggregateNameBaseClassDescriptionIDWindows8ClientAggregateComputerWindows8ClientComputerAcomputerrunningtheMicrosoftWindows8operatingsystemMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Aggregate.
ComputerWindows8ClientAggregateLogicalDiskWindows8ClientLogicalDiskAlogicalvolumeinacomputerrunningtheMicrosoftWindows8operatingsystemMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Aggregate.
LogicalDiskWindows8ClientAggregatePhysicalDIMMMicrosoft.
Windows.
LogicalDeviceAmemoryDIMMinacomputerrunningtheMicrosoftWindows8operatingsystemMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Aggregate.
PhysicalDIMMWindows8ClientAggregatePhysicalDiskWindows8ClientPhysicalDiskAharddriveinacomputerrunningtheMicrosoftWindows8operatingsystemMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Aggregate.
PhysicalDiskKeyMonitoringScenariosClientMonitoringTheclientoperatingsystemmanagementpacksaredesignedtomonitorissuesthatoccuronclientsinyournetworkasawhole,andalsoonindividualmission-criticalclients.
AggregateClientMonitoringAggregateClientmonitoringgathersandstoresinformationaboutclientcomputers.
Itdoesnotmonitorindividualcomputers,nordoesitgeneratealerts.
TheinformationgatheredthroughAggregateClientmonitoringisstoredintheOperationsManagerdatabase.
Theinformationincludesbasicinventoryinformation,suchasoperatingsystemversion,appliedservicepack,installedupdates,andinstalledhardware.
BusinessCriticalClientMonitoringBusinessCriticalmonitoringisthemostcomprehensivemonitoringavailableforWindowsclients.
Thisistheonlytypeofmonitoringthatmonitorsclientcomputersindividually,andthatcangeneratealerts.
ToimplementBusinessCriticalmonitoringonaclientcomputer,youmusthaveanagentinstalledonthatclientcomputer,andthecorrectclientmanagementpackimportedonthemanagementserver.
Then,youmustmanuallymovetheclientcomputertoBusinessCriticalClientcomputergroup.
Thisgroupisthetargetofanoverridethatenablesallthemonitorsandalertsthatareincludedintheclientoperatingsystemmanagementpack,andthatarerequiredtocloselymonitorthehealthoftheclient.
PuttingMonitoredObjectsintoMaintenanceModeWhenamonitoredobject,suchasacomputerordistributedapplication,goesofflineformaintenance,theOperationsManagerdetectsthatnoagentheartbeatisreceivedand,asaresult,mightgeneratenumerousalertsandnotifications.
Topreventalertsandnotifications,putthemonitoredobjectintomaintenancemode.
Inmaintenancemode,alerts,notifications,rules,monitors,automaticresponses,statechanges,andnewalertsaresuppressedattheagent.
Forgeneralinstructionsonputtingamonitoredobjectintomaintenancemode,seeOperationsManagerMaintenanceMode(https://support.
microsoft.
com/en-us/kb/2704170).
Appendix1:RulesandMonitorsforWindows8ClientManagementPackRulesWindows8ClientMonitoringNameTargetCategoryEnabledApplicationIncompatibilityRuleWindows8ClientComputerEventCollectionFalseDiskCorruptionFailedRuleWindows8ClientComputerEventCollectionFalseDiskCorruptionFileSkippedRuleWindows8ClientComputerEventCollectionFalseDiskCorruptionRepairFailedRuleWindows8ClientComputerEventCollectionFalseDiskCorruptionRepairSucceededNeedRebootRuleWindows8ClientComputerEventCollectionFalseDiskCorruptionRepairSucceededNoRebootRuleWindows8ClientComputerEventCollectionFalseDiskFailureRuleWindows8ClientComputerEventCollectionFalseMemoryExhaustionRuleWindows8ClientComputerEventCollectionFalseMemoryFailureDetectedRuleWindows8ClientComputerEventCollectionFalseMemoryFailureTestCancelledRuleWindows8ClientComputerEventCollectionFalseMemoryFailureTestFailedRuleWindows8ClientComputerEventCollectionFalseLogicalDiskAverageDiskQueueLengthWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskAverageDiskSecondPerReadWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskAverageDiskSecondPerTransferWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskAverageDiskSecondPerWriteWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskCurrentDiskQueueLengthWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskBytesPerSecondWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskReadsSecondWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskWritesPerSecondWindows8ClientLogicalDiskPerformanceCollectionFalseLogicalDiskFreeMegabytesWindows8ClientLogicalDiskPerformanceCollectionFalse%LogicalDiskFreeSpaceWindows8ClientLogicalDiskPerformanceCollectionFalseBytesReceivedPerSecCollectionMissionCriticalWindows8ClientNetworkAdapterPerformanceCollectionFalseBytesSentPerSecCollectionMissionCriticalWindows8ClientNetworkAdapterPerformanceCollectionFalseBytesTotalPerSecCollectionMissionCriticalWindows8ClientNetworkAdapterPerformanceCollectionFalseNetworkAdapterDisconnectedWindows8ClientNetworkAdapterEventCollectionFalseCheckingFileSystemOccurredonStartupWindows8ClientOperatingSystemEventCollectionFalseCollectionRuleforWindowsCleanRestartEventsWindows8ClientOperatingSystemEventCollectionFalseCollectionRuleforWindowsDirtyShutdownEventsWindows8ClientOperatingSystemEventCollectionFalseTheEventLogFileisFullWindows8ClientOperatingSystemEventCollectionFalseEventLogFullAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseADuplicateIPAddresshasbeenDetectedontheNetworkWindows8ClientOperatingSystemEventCollectionFalseIPAddressConflictAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseLDM-Can'tReadDiskWindows8ClientOperatingSystemEventCollectionFalseLDMCannotReadDiskAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseMemoryAvailableMegabytesWindows8ClientOperatingSystemPerformanceCollectionFalseMemoryPageReadsperSecondWindows8ClientOperatingSystemPerformanceCollectionFalseMemoryPagesperSecondWindows8ClientOperatingSystemPerformanceCollectionFalseMemoryPageWritesperSecondWindows8ClientOperatingSystemPerformanceCollectionFalseMemory%CommittedBytesinUseWindows8ClientOperatingSystemPerformanceCollectionFalseMemoryPoolNon-pagedBytesWindows8ClientOperatingSystemPerformanceCollectionFalseMemoryPoolPagedBytesWindows8ClientOperatingSystemPerformanceCollectionFalseNTFS-DelayedWriteLostWindows8ClientOperatingSystemEventCollectionFalseNTFSDelayedWriteLostAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseNTFS-FileSystemCorruptWindows8ClientOperatingSystemEventCollectionFalseNTFSFileSystemCorruptAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseNTFSQuotaThresholdLimitReachedCollectionWindows8ClientOperatingSystemEventCollectionFalseNTFSQuotaThresholdReachedCollectionWindows8ClientOperatingSystemEventCollectionFalsePageFilePercentageUseWindows8ClientOperatingSystemPerformanceCollectionFalsePerformanceCounterDataRequestTimeOutAlertWindows8ClientOperatingSystemEventCollectionFalsePerformanceregistrycorruptionWindows8ClientOperatingSystemEventCollectionFalsePerformanceRegistryCorruptionAlertWindows8ClientOperatingSystemEventCollectionFalseCollectionRuleforWindowsRestartEvents(restartedfrombugcheck)Windows8ClientOperatingSystemEventCollectionFalseCollectionRuleforWindowsRestartedEventsWindows8ClientOperatingSystemEventCollectionFalseTheServicehasEnteredintoanUnpredictableStateWindows8ClientOperatingSystemEventCollectionFalseServiceEnteredUnpredictableStateAlertWindows8ClientOperatingSystemEventCollectionFalseTheServiceisMisconfiguredWindows8ClientOperatingSystemEventCollectionFalseServiceMisconfiguredAlertWindows8ClientOperatingSystemEventCollectionFalseTheServiceorDriverFailedtoStartWindows8ClientOperatingSystemEventCollectionFalseServiceOrDriverFailedToStartAlertWindows8ClientOperatingSystemEventCollectionFalseServiceOrDriverFailedToStartCollectionWindows8ClientOperatingSystemEventCollectionFalseTheServiceTerminatedUnexpectedlyWindows8ClientOperatingSystemEventCollectionFalseServiceTerminatedUnexpectedlyAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseServiceTerminatedUnexpectedlyCollectionWindows8ClientOperatingSystemEventCollectionFalseShareConfigurationInvalidAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseShareConfigurationInvalidCollectionWindows8ClientOperatingSystemEventCollectionFalseASoftwareUpdateInstallationFailedWindows8ClientOperatingSystemEventCollectionFalseSoftwareUpdateInstallationFailedAlertMissionCriticalWindows8ClientOperatingSystemEventCollectionFalseSoftwareUpdateInstallationFailedCollectionWindows8ClientOperatingSystemEventCollectionFalseCollectionRuleforSoftwareUpdatesInstallationEventsWindows8ClientOperatingSystemEventCollectionFalseCollectionRuleforSoftwareUpdatesScheduledInstallationEventsWindows8ClientOperatingSystemEventCollectionFalseSystemContextSwitchesperSecondWindows8ClientOperatingSystemPerformanceCollectionFalseSystemProcessorQueueLengthWindows8ClientOperatingSystemPerformanceCollectionFalseTotalProcessor%DPCTimeWindows8ClientOperatingSystemPerformanceCollectionFalseTotalProcessor%InterruptTimeWindows8ClientOperatingSystemPerformanceCollectionFalseProcessor%ProcessorTimeTotalWindows8ClientOperatingSystemPerformanceCollectionFalsePhysicalDiskAverageDiskQueueLengthWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskAverageDiskSecondsperReadWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskAverageDiskSecondsperTransferWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskAverageDiskSecondsperWriteWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskCurrentDiskQueueLengthWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskBytesperSecondWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskReadsperSecondWindows8ClientPhysicalDiskPerformanceCollectionFalsePhysicalDiskWritesperSecondWindows8ClientPhysicalDiskPerformanceCollectionFalseProcessor%DPCTimeWindows8ClientProcessorPerformanceCollectionFalseProcessor%InterruptTimeWindows8ClientProcessorPerformanceCollectionFalseProcessor%ProcessorTimeWindows8ClientProcessorPerformanceCollectionFalseWindows8ClientAggregateNameTargetCategoryEnabledWindows8AggregateBootApplicationCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateBootClientPerformanceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateBootDeviceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateBootDriverCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateBootPolicyCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateBootServiceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateCOFIREFixedNRCollectionWindows8ClientAggregatePhysicalDiskEventCollectionTrueWindows8AggregateCOFIREFixedRCollectionWindows8ClientAggregatePhysicalDiskEventCollectionTrueWindows8AggregateCOFIRENotFixedCollectionWindows8ClientAggregatePhysicalDiskEventCollectionTrueWindows8AggregateCollectClientPerformanceDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateCollectClientPerformanceRootCauseDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateCollectDiskFailureDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateCollectMemoryFailureDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateCollectMemoryHealthDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateCollectShellPerformanceDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateCollectShellPerformanceRootCauseDataMicrosoft.
SystemCenter.
HealthServiceEventCollectionTrueWindows8AggregateDFDCollectionWindows8ClientAggregatePhysicalDiskEventCollectionTrueWindows8AggregatePageCorruptionCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateRADARCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateResumeDriverCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateResumeHibernateCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceCPURootCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceRootDiskCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceRootDriverCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceRootFileCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceRootLongDriverCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShellPerformanceRootMemoryCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShutdownApplicationCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShutdownClientPerformanceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShutdownDriverCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateShutdownServiceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateStandbyApplicationCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateStandbyClientPerfCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateStandbyDriverCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateStandbyFlushFileCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateStandbyHibernateCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateStandbyServiceCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateWMDMemoryFailedCollectionWindows8ClientAggregateComputerEventCollectionTrueWindows8AggregateDiskTrendsComputerMicrosoftSystemCenterDataWarehouseEventCollectionTrueWindows8AggregateDiskTrendsDiskMicrosoftSystemCenterDataWarehouseEventCollectionTrueWindows8AggregateMemoryTrendsRAMMicrosoftSystemCenterDataWarehouseEventCollectionTrueWindows8AggregateShellPerformanceTrendsMicrosoftSystemCenterDataWarehouseEventCollectionTrueMonitorsWindows8ClientMonitoringNameTargetCategoryEnabledMonitorforapplicationincompatibilityoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorfordiskcorruptionfailedoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorfordiskcorruptionfileskippedoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorfordiskcorruptionrepairfailedoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorfordiskcorruptionfilerepairsucceededrebootrequiredoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorfordiskcorruptionfilerepairsucceedednorebootrequiredoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorfordiskfailureoperationalconditions.
Windows8ClientComputerStateCollectionTrueMonitorformemoryexhaustionfailureoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorformemoryfailureoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorformemoryfailuretestcanceledoperationalconditionsWindows8ClientComputerStateCollectionTrueMonitorformemoryfailuretestfailedoperationalconditionsWindows8ClientComputerStateCollectionTrueLogicalDiskAvailabilityWindows8ClientLogicalDiskStateCollectionTrueLogicalDisk-AverageDiskSecondsPerReadWindows8ClientLogicalDiskPerformanceHealthTrueLogicalDisk-AverageDiskSecondsPerTransferWindows8ClientLogicalDiskPerformanceHealthTrueLogicalDisk-AverageDiskSecondsPerWriteWindows8ClientLogicalDiskPerformanceHealthTrueLogicalDiskFreeSpaceWindows8ClientLogicalDiskPerformanceHealthTrueNetworkAdapterConnectionHealthWindows8ClientNetworkAdapterStateCollectionFalseComputerBrowserServiceHealthWindows8ClientOperatingSystemStateCollectionTrueDHCPClientServiceHealthWindows8ClientOperatingSystemStateCollectionTrueDNSClientServiceHealthWindows8ClientOperatingSystemStateCollectionTrueWindowsEventLogServiceHealthWindows8ClientOperatingSystemStateCollectionTrueAvailableMegabytesofMemoryWindows8ClientOperatingSystemPerformanceHealthTruePercentageofCommittedMemoryinUseWindows8ClientOperatingSystemPerformanceHealthTruePlugandPlayServiceHealthWindows8ClientOperatingSystemStateCollectionTrueRPCServiceHealthWindows8ClientOperatingSystemStateCollectionTrueServerServiceConfigurationHealthWindows8ClientOperatingSystemStateCollectionTrueServerServiceHealthWindows8ClientOperatingSystemStateCollectionTrueTCP/IPNetBIOSServiceHealthWindows8ClientOperatingSystemStateCollectionTrueTotalCPUUtilizationPercentageWindows8ClientOperatingSystemPerformanceHealthTrueTotalDPCTimePercentageWindows8ClientOperatingSystemPerformanceHealthTrueTotalPercentageInterruptTimeWindows8ClientOperatingSystemPerformanceHealthTrueWorkstationServiceHealthWindows8ClientOperatingSystemStateCollectionTruePhysicalDisk-AverageDiskSecondsPerReadWindows8ClientPhysicalDiskPerformanceHealthTruePhysicalDisk-AverageDiskSecondsPerTransferWindows8ClientPhysicalDiskPerformanceHealthTruePhysicalDisk-AverageDiskSecondsPerWriteWindows8ClientPhysicalDiskPerformanceHealthTrueCPUUtilizationPercentageWindows8ClientProcessorPerformanceHealthTrueCPUDPCTimePercentageWindows8ClientProcessorPerformanceHealthTrueCPUPercentageInterruptTimeWindows8ClientProcessorPerformanceHealthTrueWindows8ClientAggregateNameTargetCategoryEnabledAggregatePageCorruptionMonitorWindows8ClientAggregateComputerStateCollectionTrueAggregateFrequentMemoryExhaustionMonitorWindows8ClientAggregateComputerStateCollectionTrueAggregateIntermittentMemoryExhaustionMonitorWindows8ClientAggregateComputerStateCollectionTrueAggregateShellPerformanceMonitorWindows8ClientAggregateComputerStateCollectionTrueAggregateWindowsMemoryDiagnosticsMonitorWindows8ClientAggregateComputerStateCollectionTrueAggregateMemoryFailureMonitorWindows8ClientAggregateComputerStateCollectionTrueAggregateCorruptedFileRecoveryServerMonitorWindows8ClientAggregatePhysicalDiskStateCollectionTrueAggregateRepairedCorruptedSystemFileMonitorWindows8ClientAggregatePhysicalDiskStateCollectionTrueAggregateRepairedwithRebootCorruptedSystemFileMonitorWindows8ClientAggregatePhysicalDiskStateCollectionTrueAggregateIrreparableCorruptedSystemFileMonitorWindows8ClientAggregatePhysicalDiskStateCollectionTrueAggregateFileSystemCorruptionMonitorWindows8ClientAggregatePhysicalDiskStateCollectionTrueAppendix2:ReportsThereportsthatareprovidedwiththismanagementpackcanhelpyouunderstandtrendsoverspecifiedtimeperiods,suchasaweekoryear.
ReportingisanoptionalcomponentofOperationsManager.
Seethefollowingtablesforalistofreportsandadescriptionofeachreport.
Windows8ClientOperatingSystemAggregateReportsThefollowingreportsconsolidateinformationretrievedfromWindows8Clientcomputersmonitoredthroughthismanagementpack.
ReportDescriptionAdditionalInformationWindows8and8.
1BootPerformanceProvidesanoverviewofbootperformanceissuesencounteredbytheusersofWindows8Clients.
Itprovidesin-depthinformationaboutthebottleneckresourcesthatcausedslowdowninthesystembootprocess,andpinpointsthevariousapplicationsandservicesthatusedupthoseparticularresources.
OverallPerformance:Thischarttrendstheaverageboottime,breakingitdownbycomputerhardwaremanufacturer.
Thenumberofissuesfoundinanyparticularcomputertypeisnormalizedtoenableyoutocomparecomputertypeswitheachother,andmakebetterpurchasingdecisions.
Thischartshowsinformationonthetop10mostproblematiccomputertypes.
Thesecomputertypesareidentifiedbylookingatthecomputertypesthatareconsistentlyhavingthehighestfailureratiosoverthelastthreemonths.
RootCauses:Thischartdisplaystherootcausesthatcontributedtobootperformancedegradation.
Thischartstheaveragenumberoftimesaparticularrootcausewasevidencedinaparticularweek.
Sinceeachcomputercanhavemultiplerootcausesbehinditsdegradation,theserootcausestogetherwillnotsumtothenumberofbootperformanceissuesevidencedintheenterprise.
Windows8BootPerformance:DegradedComponentProvidesdetailedinformationontheindividualcomponentscontributingtoslowbootingofWindows8Clientsacrosstheenterprise.
Theaveragereportedtimetakenonlytakesintoconsiderationthosebootsthatwereconsiderablyslowerduetoaparticularapplicationorservice.
Thereportrepresentsonlythebootprocessesthathavedegraded.
Windows8DiskFailureProvidesdetailedinformationaboutthesetofcomputersthathaveimpendinghard-drivefailuresandotherdrivecorruptioninformation.
Thisincludesdatafrom:Windows8DiskFailureDiagnostic,whichdetectsimpendingharddrivecrashes.
Windows8CorruptedFileRecoveryDiagnostic,whichdetectsandrunsself-healingtasksoncorruptedsystemfiles.
WhenWindows8cannothealitself,thisinformationisdisplayed.
Windows8DiskHealthProvidesanoverviewofthehealthofdisksinWindows8Clients.
Italsoprovidesinformationondiskfailurestohelppinpointhardwaretypesandtypesofcomputersthatareevidencinghigherratesoffailure.
Windows8DiskSpaceUsageListssystemvolumesorderedbytheirspaceusagefromthepreviousday.
Windows8MemoryExhaustionAnalysisListsapplicationscontributingtomemoryexhaustioninthelastthreemonths.
Windows8MemoryFailureProvidesinformationaboutthedetailsofthesetofcomputersthathaveundergonememoryhardwarefailure.
Thisreporthelpsyouensurethattheseissueshavebeeninvestigatedandappropriatelyaddressed.
Thesetoffailuresincludes:FailuresinthememoryhardwaredetectedbyWindowsMemoryDiagnostics.
Corruptioninthememorypagesthatareallocatedtoapplications.
Corruptioninthememorypagesallocatedtoapplicationscancausesystemandapplicationinstability,andisindicativeofmemoryhardwarefailure.
Windows8and8.
1MemoryHealthOverviewofmemoryhealthinWindows8Clients:out-of-memoryscenarios,timetrends,typeofcomputersaffected,andalistofcomputersreportingtheworstproblems.
MemoryExhaustionchart:showsmemoryexhaustionovertime,andidentifiestheamountofinstalledRAM.
Thedataisnormalized,andyoucanviewitbycomputertype.
Concentrationofmemoryexhaustionchart:showsthenumberofmemoryexhaustionincidentsanddisruptiontousersduetolowmemoryconditions.
TheconcentrationgraphshowsthenumberofcomputersexperiencingmemoryexhaustionduringthepastweekrelatedtheamountofinstalledRAM.
Youcanviewthedatabythetypeofcomputer.
ApplicationMemoryUtilization:chartstheapplicationsthatusedupthememoryresources,identifiestheaveragecommitcharge(amountofmemoryusedbytheapplication)ofapplicationsduringthetimethesystemisexperiencingthelowmemoryconditions.
Notethatthisisnottheaveragememorizationutilizationofaparticularapplicationthroughitsexecutionlifetime,rather,itistheconditionoftheapplicationduringtheperiodsthecomputerisreportingalowmemorycondition.
Windows8MemorySufficiencyGivesalistofthecomputersthathavesufferedlowmemoryconditions.
Italsodetailsthenumberofexhaustionsthateachofthesecomputershavehad.
Windows8ResumePerformanceProvidesanoverviewoftheresumeperformanceissuesencounteredbytheusersofWindows8Clients.
Itprovidesin-depthinformationonthebottleneckresourcesthatcausedslowdowninthesystemresume,andpinpointsthevariousapplicationsandservicesthatusedupthoseparticularresources.
OverallPerformance:thischarttrendstheaverageresumetime,breakingitdownbycomputerhardwaremanufacturer.
Thenumberofissuesfoundinanyparticularcomputertypeisnormalizedtoenableyoutocomparecomputertypeswitheachother,andmakebetterpurchasingdecisions.
Thischartshowsinformationonthetop10mostproblematiccomputertypes.
Thesecomputertypesareidentifiedbylookingatthecomputertypesthatareconsistentlyhavingthehighestfailureratiosoverthelastthreemonths.
RootCauses:thischartdisplaystherootcausesthatcontributedtoresumeperformancedegradation.
Thischartstheaveragenumberoftimesaparticularrootcausewasevidencedinaparticularweek.
Sinceeachcomputercanhavemultiplerootcausesbehinditsdegradation,theserootcausestogetherwillnotsumtothenumberofresumeperformanceissuesevidencedintheenterprise.
Windows8ResumePerformance:DegradedComponentGivesdetailedinformationontheindividualcomponentscontributingtoslowresumingofWindows8Clientsfromstandbyacrosstheenterprise.
Theaveragereportedtimetakenisnotoverallresumecycles,butonlytakesintoconsiderationthosebootsthatwereconsiderablyslowerduetoaparticularapplication/service.
Therefore,thisisnotrepresentativeofallresumecyclesintheenterprise,justthosethathavedegraded.
Windows8ShellComputerGivesdetailedinformationontheindividualcomponentscontributingtoslowShellPerformanceofWindows8Clientsacrosstheenterprise.
Thereportfeaturescolumnsforeachofthebottleneckresourcesthatcausesystemperformancedegradation.
Foreachcomputerthathasperformancedegradation,thecolumnsindicatethenumberoftimesaparticularresourcecontributedtoperformancedegradationonthatcomputer.
Windows8ShellPerformanceProvidesanoverviewoftheshellperformanceissuesencounteredbytheusersofWindows8Clients.
Itprovidesin-depthinformationonthebottleneckresourcesthatcausedthesystemtoperformpoorly,andpinpointsthevariousapplicationsandservicesthatusedupthoseparticularresources.
OverallPerformance:thischarttrendsthefrequencyofshellperformanceissuesovertime,breakingitdownbycomputerhardwaremanufacturer.
Thenumberofissuesfoundinanyparticularcomputertypeisnormalizedtoenableyoutocomparecomputertypeswitheachother,andmakebetterpurchasingdecisions.
Thischartshowsinformationonthetop10mostproblematiccomputertypes.
Thesecomputertypesareidentifiedbylookingatthecomputertypesthatareconsistentlyhavingthehighestfailureratiosoverthelastthreemonths.
RootCauses:thischartdisplaystherootcausesthatcontributedtosystemperformancedegradation.
Thischartstheaveragenumberoftimesaparticularrootcausewasevidencedinaparticularweek.
Sinceeachcomputercanhavemultiplerootcausesbehinditsdegradation,theserootcausestogetherwillnotsumtothenumberofperformanceissuesevidencedintheenterprise.
DetailsonApplicationsandservicesbehindtherootcauses:thesereportsdetailthevariousapplicationsandservicesthatcontributedtotheexhaustionofresources,whichcausedthesystemperformancetodegrade.
Windows8ShutdownPerformanceThisreportprovidesanoverviewoftheshutdownperformanceissuesencounteredbytheusersofWindows8Clients.
Itprovidesin-depthinformationonthebottleneckresourcesthatcausedslowdowninthesystemshutdown,andpinpointsthevariousapplicationsandservicesthatusedupthoseparticularresources.
OverallPerformance:Thischarttrendstheaverageshutdowntime,breakingitdownbycomputerhardwaremanufacturer.
Thenumberofissuesfoundinanyparticularcomputertypeisnormalizedtoenableyoutocomparecomputertypeswitheachother,andmakebetterpurchasingdecisions.
Thischartshowsinformationonthetoptenmostproblematiccomputertypes.
Thesecomputertypesareidentifiedbylookingatthecomputertypesthatareconsistentlyhavingthehighestfailureratiosoverthelastthreemonths.
RootCauses:thischartdisplaystherootcausesthatcontributedtoshutdownperformancedegradation.
Thischartstheaveragenumberoftimesaparticularrootcausewasevidencedinaparticularweek.
Sinceeachcomputercanhavemultiplerootcausesbehinditsdegradation,theserootcausestogetherwillnotsumtothenumberofshutdownperformanceissuesevidencedintheenterprise.
Windows8ShutdownPerformance:DegradedComponentGivesdetailedinformationontheindividualcomponentscontributingtoslowshutdownsofWindows8Clientsacrosstheenterprise.
Theaveragereportedtimetakenisnotoverallshutdowns,butonlytakesintoconsiderationthosebootsthatwereconsiderablyslowerduetoaparticularapplication/service.
Therefore,thisisnotrepresentativeofallshutdownsintheenterprise,justthosethathavedegraded.
Windows8StandbyPerformanceProvidesanoverviewofperformanceissuesencounteredbyWindows8Clientswhenenteringstandby.
Itprovidesin-depthinformationonthebottleneckresourcesthatcausedslowdowninthesystemstandbysequence,andpinpointsthevariousapplicationsandservicesthatusedupthoseparticularresources.
OverallPerformance:thischarttrendstheaveragetimetoswitchtostandbymode,breakingitdownbycomputerhardwaremanufacturer.
Thenumberofissuesfoundinanyparticularcomputertypeisnormalizedtoenableyoutocomparecomputertypeswitheachother,andmakebetterpurchasingdecisions.
Thischartshowsinformationonthetop10mostproblematiccomputertypes.
Thesecomputertypesareidentifiedbylookingatthecomputertypesthatareconsistentlyhavingthehighestfailureratiosoverthelastthreemonths.
RootCauses:thischartdisplaystherootcausesthatcontributedtostandbyperformancedegradation.
Thischartstheaveragenumberoftimesaparticularrootcausewasevidencedinaparticularweek.
Sinceeachcomputercanhavemultiplerootcausesbehinditsdegradation,theserootcausestogetherwillnotsumtothenumberofstandbyperformanceissuesseenintheenterprise.
Windows8StandbyPerformance:DegradedComponentGivesdetailedinformationontheindividualcomponentscontributingtoslowstandbycyclesofWindows8Clientsacrosstheenterprise.
Theaveragereportedtimetakenisnotoverallstandbycycles,butonlytakesintoconsiderationthosestandbycyclesthatwereconsiderablyslowerduetoaparticularapplication/service.
Therefore,thisisnotrepresentativeofallstandbysintheenterprise,justthosethathavedegraded.
Windows8ClientOperatingSystemMonitoringReportsThefollowingreportsprovideperformanceinformationaboutWindows8Clientcomputersmonitoredthroughthismanagementpack.
ReportDescriptionLogicalDiskProvidesinformationaboutlogicaldiskperformance.
MemoryProvidesinformationaboutmemoryperformance.
NetworkAdapterProvidesinformationaboutnetworkadapterperformance.
PhysicalDiskProvidesinformationaboutphysicaldiskperformance.
ProcessorProvidesinformationaboutprocessorperformance.
Appendix3:KnownIssuesandTroubleshootingDiscoveredWindows10computersissueIssue:Windows10computersarenotdiscoveredbythisManagementPack;however,ifapreviouslydiscoveredWindows8computerisupgradedtoWindows10,itwillbestilldisplayedintheOperationsManagerconsoleasaWindows8computer,anditcannotbechangedorremoved.
Resolution:YoushoulddeletethefollowingMPs:Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
mpMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Aggregate.
mpMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
Monitoring.
mpMicrosoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
BusinessCritical.
xml2.
InOperationsManagerShell,runcmdletRemove-SCOMDisabledClassInstance.
"Invalidobjectname"errorsmayoccurafterManagementPackupgradeIssue:UponupgradeoftheManagementPack,someerrorsmayoccurinthelogduringtheoperations.
Forexample:OleDbModuleencounteredafailure0x80040e37duringexecutionandwillpostitasoutputdataitem.
:Invalidobjectname'1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
v1f20;BACKGROUND-COLOR:#4ae2f7">Win8ShellPerfAggregationComputer'.
Workflowname:Microsoft.
Windows.
Client.
1f20;BACKGROUND-COLOR:#4ae2f7">Win8.
ComputerGroup.
ShellPerfTrendsInstancename:MicrosoftSystemCenterDataWarehouseInstanceID:{16781F33-F72D-033C-1DF4-65A2AFF32CA3}Managementgroup:yblabmgResolution:Noresolutionisrequired;theissueisnon-recurringandisresolvedautomatically.