Listening1.
-Youwillhearamantelephoningavehiclehirecompanyforaquotation.
Youwillheartherecordingtwice.
Fillinthegapswithmissinginformationa.
Costofvanhire:amonthb.
Lengthofcontract:monthsc.
Maintenancecharge:around_______amonthd.
Deliverycharge:e.
Thecompanyrequiresadepositof3inadvance.
f.
Aftertheyreceivethecontract,thecompanywilldeliverthevanwithing.
Thecompanydoesnotarrange_______.
h.
Thecustomer'snameis_______.
i.
TheaddressisLondon,j.
Ifthemanishappywiththequotation,heshould____/102.
-Youwillhearaconversationarrangingajourneytwice.
Answerthesequestions.
1.
Whatistheman'sdestination2.
Whenistheman'sdeparturedate3.
IsthisthedatehewantedWhy(not)4.
IsitadirectflightGivedetails.
5.
Whatistheflightnumberforthesecondhalfofhisjourney6.
Howlongistheman'slayover(delay)betweenflights7.
Whatrequestdidthemanmakeregardinghisflight____/14Total24Grade:TravelAgent:FreedomTravel.
HowmayIhelpyouCaller:Yes,I'dliketomakeaflightreservationforthetwenty-thirdofthismonth.
TravelAgent:Okay.
WhatisyourdestinationCaller:Well.
I'mflyingtoHelsinki,Finland.
TravelAgent:Okay.
Letmecheckwhatflightsareavailable.
[Okay]AndwhenwillyoubereturningCaller:Uh,well,I'dliketocatchareturnflightonthetwenty-ninth.
Oh,andI'dlikethecheapestflightavailable.
TravelAgent:Okay.
Letmesee.
Um,hmm.
.
.
Caller:YeahTravelAgent:Well,thepricefortheflightisalmostdoublethepriceyouwouldpayifyouleavethedaybefore.
Caller:Whoo.
Let'sgowiththecheaperflight.
Bytheway,howmuchisitTravelAgent:It'sonly$980.
Caller:Alright.
Well,let'sgowiththat.
TravelAgent:Okay.
That'sflight1070fromSaltLakeCitytoNewYork,KennedyAirport,transferringtoflight90fromKennedytoHelsinki.
Caller:AndwhatarethedepartureandarrivaltimesforeachofthoseflightsTravelAgent:ItleavesSaltLakeCityat10:00AM,arrivinginNewYorkat4:35PM,thentransferringtoflight90at5:55PM,andarrivinginHelsinkiat8:30AMthenextday.
Caller:Alright.
And,uh,I'dliketorequestavegetarianmeal.
TravelAgent:Sure,noproblem.
AndcouldIhaveyounamepleaseKey1.
-Youwillhearamantelephoningavehiclehirecompanyforaquotation.
Youwillheartherecordingtwice.
Fillinthegapswithmissinginformationa.
Costofvanhire:_219pounds_amonthb.
Lengthofcontract:_12_monthsc.
Maintenancecharge:around_55pounds_amonthd.
Deliverycharge:__22pounds__.
e.
Thecompanyrequiresadepositof3__month's__rent_inadvance.
f.
Aftertheyreceivethecontract,thecompanywilldeliverthevanwithin_7workingdays_.
g.
Thecompanydoesnotarrange_insurance_.
h.
Thecustomer'snameis_G.
Abbot_.
i.
Theaddressis_180SpruceRoad_,London,_SE12QX_.
j.
Ifthemanishappywiththequotation,heshould_call__again__.
1MARKPERCORRECTANSWER2.
-Youwillhearaconversationarrangingajourneytwice.
Answerthesequestions.
1.
Whatistheman'sdestinationHelsinki,Finland2.
Whenistheman'sdeparturedate22ndthismonth3.
IsthisthedatehewantedWhy(not)No,hewantedthe23rd,butitisalmostdoubletheprice4.
IsitadirectflightGivedetails.
No,thereisastopoverinNewYork(KennedyAirport)5.
Whatistheflightnumberforthesecondhalfofhisjourney906.
Howlongistheman'slayover(delay)betweenflightsLessthantwohours7.
WhatrequestdidthemanmakeregardinghisflightAvegetarianmeal2MARKSPERCORRECTANSWER
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