targetnodetaobaoprotect.exe

IBMSpectrumProtectforMailVersion8.
1.
2DataProtectionforMicrosoftExchangeServerMessagesIBMIBMSpectrumProtectforMailVersion8.
1.
2DataProtectionforMicrosoftExchangeServerMessagesIBMNote:Beforeyouusethisinformationandtheproductitsupports,readtheinformationin"Notices"onpage35.
Thiseditionappliestoversion8,release1,modification2oftheIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServer(productnumber5725-X02)andtoallsubsequentreleasesandmodificationsuntilotherwiseindicatedinneweditions.
CopyrightIBMCorporation1995,2017.
USGovernmentUsersRestrictedRights–Use,duplicationordisclosurerestrictedbyGSAADPScheduleContractwithIBMCorp.
ContentsAboutthispublicationvWhoshouldreadthisguidevPublicationsvChapter1.
IntroductiontoDataProtectionforMicrosoftExchangeServermessages.
1DataProtectionforMicrosoftExchangeServermessagesformat1Chapter2.
DataProtectionforMicrosoftExchangeServermessages3Appendix.
AccessibilityfeaturesfortheIBMSpectrumProtectproductfamily.
33Notices35Glossary39CopyrightIBMCorp.
1995,2017iiiivIBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesAboutthispublicationIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServerisanenterprise-widestoragemanagementapplicationforthenetwork.
ItbacksupandrestoresMicrosoftExchangeServerdatabasestoIBMSpectrumProtectstorageorlocalshadowvolumes.
ThispublicationcontainsexplanationsandsuggestedactionsformessagesthatareissuedbyIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServer.
WhoshouldreadthisguideThetargetaudienceforthispublicationissystemadministratorswhouseIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServer.
Inthispublication,itisassumedthatyouhaveaworkingknowledgeofIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServer.
PublicationsTheIBMSpectrumProtectproductfamilyincludesIBMSpectrumProtectSnapshot,IBMSpectrumProtectforSpaceManagement,IBMSpectrumProtectforDatabases,andseveralotherstoragemanagementproductsfromIBM.
ToviewIBMproductdocumentation,seeIBMKnowledgeCenter.
CopyrightIBMCorp.
1995,2017vviIBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesChapter1.
IntroductiontoDataProtectionforMicrosoftExchangeServermessagesMessageswithprefixACNareissuedbyIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServer.
DataProtectionforMicrosoftExchangeServerinteractswiththeIBMSpectrumProtectbackup-archiveclients.
WhenDataProtectionforMicrosoftExchangeServerruns,youmightseemessagesfrombackup-archiveclients.
Backup-archiveclientsmessageshaveprefixANSorprefixFMV,dependingonwhichlicensesyouinstalled.
ForinformationaboutANSmessages,seeANS0000-9999messages(http://www.
ibm.
com/support/knowledgecenter/SSEQVQ_8.
1.
2/client.
msgs/r_client_messages.
html).
ForinformationaboutFMVmessages,seeFMVmessages(http://www.
ibm.
com/support/knowledgecenter/SSERFV_8.
1.
2/fcm.
msgs/fcm_fmv_messages.
html).
Alistofnewandchangedmessagessincethepreviousproductmodificationlevelisavailableintheclient_message.
chgfileintheinstallationdirectory.
DataProtectionforMicrosoftExchangeServermessagesformatIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServermessagesconsistofthefollowingelements:vAthree-letterprefix.
vAnumericmessageidentifier.
vAone-letterseveritycode,alsocalledthemessagetype.
vMessagetextthatisdisplayedonscreenandwrittentomessagelogs.
vExplanation,SystemAction,andUserResponsetexts.
Thesetextselaborateonthemessagetextandareaccessibleonlyindocumentation.
TheimagepresentsatypicalDataProtectionforMicrosoftExchangeServermessage.
Thecalloutsontherightoftheimageidentifyeachelementofthemessage.
CopyrightIBMCorp.
1995,20171Theseveritycodesgiveanindicationoftheseverityoftheissuethatgeneratedthemessage.
Theseveritycodesandtheirmeaningsareasfollows:CodeSeverityMeaningSSevereTheproductoraproductfunctioncannotcontinue.
Userresponseisrequired.
EErrorAnerrorisencounteredduringprocessing.
Processingmightstop.
Userresponsemightberequired.
WWarningProcessingcontinues,butproblemsmightoccurlaterasaresultofthewarning.
IInformationProcessingcontinues.
Userresponseisnotnecessary.
Messagevariablesinthemessagetextareinitalics.
2IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesChapter2.
DataProtectionforMicrosoftExchangeServermessagesIBMSpectrumProtectforMail,DataProtectionforMicrosoftExchangeServermessagesarelistedinascendingnumericalorder.
Thecompletemessageisdocumented,includingmessageID,messagetext,explanation,systemaction,anduserresponse.
ACN0003SAninternalprocessingerrorhasoccurred.
Explanation:Aninternalprocessingerrorhasoccurred.
Systemaction:Processingends.
Userresponse:Retrytheoperation.
Ifthiserrorpersists,contactyourservicerepresentative.
ACN0004EAnunknownerrorhasbeendetected.
Explanation:Aninternalprocessingerrorhasoccurredthatpreventsthegenerationofamessageforareturncode.
Systemaction:Processingcontinues.
Userresponse:Retrytheoperation.
Ifthiserrorpersists,contactyourservicerepresentative.
ACN0005EOutofmemory.
Stopotherprocessesandtrytheoperationagain.
Explanation:Themachinehasrunoutofmemory.
Systemaction:Processingcontinues.
Userresponse:Closeunnecessaryprocessesandtrytheoperationagain.
ACN0053ELicensefile(licensefile)couldnotbeopened.
Explanation:Anattempttoreadfromthelicensefilefailed.
Systemaction:Processingends.
Userresponse:Installtheproductagain.
Thisensuresthatthecorrectlicensefileisinstalled.
ACN0054EReadfailureonlicensefile(licensefile).
Explanation:Anattemptwasmadetoreadfromthelicensefile.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:Reinstalltheproduct.
Thiswillensurethatthecorrectlicensefileisinstalled.
ACN0055EWritefailureonlicensefile(licensefile).
Explanation:Anattempttowritetothelicensefilefailed.
Systemaction:Processingends.
Userresponse:Makesureenoughspaceexistsontheworkstationtowritetothelicensefile.
Ifenoughspaceexists,runthecommandagain.
ACN0056EDatainthelicensefile(licensefile)isnotinavalidformat.
Explanation:Anattempttoreadinformationfromthelicensefilefailed.
Systemaction:Processingends.
Userresponse:Installtheproductagain.
ACN0057EThechecksuminthelicensefile(licensefile)doesnotmatchthelicensestringtext.
Explanation:Anattemptwasmadetoreadinformationfromthelicensefile.
Thechecksumwasnotvalidsoitappearsthatthelicensefileisnotatthecorrectlevel.
Systemaction:Processingends.
Userresponse:Reinstalltheproduct.
ACN0058EThe'TryandBuy'licensehasexpired.
Explanation:This'TryandBuy'licensethatwasdetectedhasexpired.
Systemaction:Processingends.
Userresponse:Thisproductisnolongervalidforuse.
Avalidlicensemustbeobtainedbeforerunningtheproduct.
ACN0100EIncompletecommand:Explanation:Thismessagedisplaystheincompletecommandthatwasentered.
Systemaction:Processingends.
Userresponse:Re-enterthecompletecommand.
CopyrightIBMCorp.
1995,20173ACN0101EInvalidargument:Explanation:Thismessagedisplaysthecommandthatwasentered,uptoandincludingtheinvalidcommandoroptionargumentthatwasdetected.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingavalidargumentforthecommandoroption.
ACN0102EInvalidcommand:Explanation:Thismessagedisplaystheinvalidcommandthatwasentered.
Systemaction:Processingends.
Userresponse:Re-enteravalidcommand.
ACN0103EInvalidoptionforthespecifiedcommand:Explanation:Thismessagedisplaysthecommandthatwasentered,uptoandincludingtheoptionthatwasdetectedasinvalidforthecommand.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingvalidcommandoptions.
ACN0104EInvalidoption:Explanation:Thismessagedisplaysthecommandthatwasentered,uptoandincludingtheinvalidoptionthatwasdetected.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingvalidcommandoptions.
ACN0105EMissingargument:Explanation:Thismessagedisplaysthecommandthatwasentered,uptoandincludingthecommandoroptionwhoserequiredargumentismissing.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingavalidargumentforthecommandoroption.
ACN0132WTracingcouldnotbestarted.
Processingwillcontinue.
Explanation:Aproblempreventedtracingfrombeginning.
Systemaction:Processingwillcontinuewiththecommandentered.
Userresponse:Refertotheothermessagesthatdisplaywiththismessagetodeterminetheproblem.
ACN0133WCouldnotlocateinstallationdirectory.
Attemptingtocontinue.
.
.
Explanation:AnattemptwasmadetoreadtheregistrytodeterminewheretheDataProtectionapplicationclientwasinstalled.
Thisattemptfailed.
Systemaction:Processingwillcontinuewiththecommandentered.
Userresponse:Thereshouldbeothermessagesalongwiththisone.
Refertotheothermessagestodeterminetheproblem.
Iftheproblemcannotbedetermined,itmaybenecessarytoreinstalltheapplicationclientcode.
Thiswillensurethattheregistryentriesaresetupcorrectly.
ACN0134WCouldnotlocatelogdirectory.
Processingwillcontinue.
.
.
Explanation:AnattemptwasmadetoreadtheregistrytodeterminewheretheDataProtectionapplicationclientlogislocated.
Thisattemptfailed.
Systemaction:Processingwillcontinuewiththecommandentered.
Userresponse:Thereshouldbeothermessagesalongwiththisone.
Refertotheothermessagestodeterminetheproblem.
Iftheproblemcannotbedetermined,itmaybenecessarytoreinstalltheapplicationclientcode.
Thiswillensurethattheregistryentriesaresetupcorrectly.
ACN0150IOperationcanceledbyuser.
Explanation:Theuserhasrequestedtheapplicationclientendbyenteringctrl-C.
Systemaction:Processingends.
Userresponse:NoneACN0151EErrorsoccurredwhileprocessingtherequest.
Explanation:Attemptingtoprocesstherequestentered,anerroroccurred.
Systemaction:Processingends.
Userresponse:Attempttodeterminethesourceoftheerrorsfromviewingthelogfile.
Correcttheproblemsandtryrunningthecommandagain.
ACN0152IPerformancestats:secondssecondsspentinapicallAPIcallsExplanation:TheindicatednumberofsecondswerespentmakingAPIcallsfortheindicatedsystem.
Systemaction:Processingcontinues.
Userresponse:NoneACN0101EACN0152I4IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN0153IPerformancestats:secondssecondsspentinfunctionExplanation:Theindicatednumberofsecondswerespentthenamedfunction.
Systemaction:Processingcontinues.
Userresponse:NoneACN0154ETheDataProtectionforMicrosoftExchangeServerapplicationclientcannotworkwiththeversionoftheIBMSpectrumProtectAPIyouhaveinstalled.
Pleaseinstallversionversion.
release.
levelorgreater.
Explanation:TheversionoftheIBMSpectrumProtectAPIcurrentlyinstalledonthesystemisolderthantheversionusedtobuildtheDataProtectionforMicrosoftExchangeServerapplicationclient.
Systemaction:Processingends.
Userresponse:InstallaversionoftheIBMSpectrumProtectAPIatorlaterthantheindicatedlevel.
AcopyisdistributedwiththeDataProtectionforMicrosoftExchangeServerapplicationclient.
ACN0155ETheDataProtectionforMicrosoftExchangeServerapplicationclientcannotworkwiththereleaseofIBMSpectrumProtectAPIyouhaveinstalled.
Pleaseinstallreleaseversion.
release.
levelorgreater.
Explanation:ThereleaseoftheIBMSpectrumProtectAPIcurrentlyinstalledonthesystemisolderthanthereleaseusedtobuildtheDataProtectionforMicrosoftExchangeServerapplicationclient.
Systemaction:Processingends.
Userresponse:InstallareleaseoftheIBMSpectrumProtectAPIatorlaterthantheindicatedlevel.
AcopyisdistributedwiththeDataProtectionforMicrosoftExchangeServerapplicationclient.
ACN0156ECouldnotloadtheIBMSpectrumProtectAPI.
Explanation:TheIBMSpectrumProtectAPIcouldnotbeloaded.
Systemaction:Processingends.
Userresponse:EnsuretheIBMSpectrumProtectAPIiscorrectlyinstalled.
RuntheDataProtectionforMicrosoftExchangeServerapplicationclientwiththe/TRACEFLAGS=API/TRACEFILE=filenameoptionsandviewthetracefiletodeterminewhyitcouldnotbeloaded.
AnotherpossiblecauseisthattheTSMAPI.
DLLdoesnotexistinthesystemdirectory.
Re-installtheIBMSpectrumProtectAPI,ifthisisthecase.
ACN0160EAnauthenticationerroroccurredwithyourstoredIBMSpectrumProtectpassword.
Explanation:YouwereunabletologontotheIBMSpectrumProtectserverdueanauthenticationerror.
Systemaction:Processingstops.
Userresponse:ThestoredIBMSpectrumProtectpasswordmayhavebecomecorrupted.
ContactyourIBMSpectrumProtectserveradministrator.
ACN0161EAuthenticationerror.
Thepasswordenteredisnotvalid.
YouarenotloggedontotheIBMSpectrumProtectserver.
Explanation:Anincorrectpasswordwasentered.
Systemaction:Processingstops.
Userresponse:EnterthecorrectIBMSpectrumProtectpasswordandtryagain.
ACN0162EThepasswordsentereddonotmatch.
Pleaseenterthemagain.
Explanation:Anincorrectpasswordwasentered.
Systemaction:Processingstops.
Userresponse:Enterthepasswordsagain.
ACN0163EThedirectorypathneedstobefully-qualified.
Explanation:The/intopathoptionwasspecifiedwithoutafully-qualifiedpath.
Systemaction:Processingstops.
Userresponse:Enterthecommandagainandspecifyafully-qualifiedpathinthe/intopathoption.
ACN0167EThefully-qualifiedfilenameistoolong.
Explanation:Anattemptwasmadetouseafully-qualifiedfilenamethatwastoolong.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0200EFile(filename)couldnotbeopenedforreading.
Explanation:Anattemptwasmadetoopenafileforreading.
Thisattemptfailed.
Systemaction:Processingends.
ACN0153IACN0200EChapter2.
DataProtectionforMicrosoftExchangeServermessages5Userresponse:NoneACN0201EFile(filename)couldnotbeopenedforwriting.
Explanation:Anattemptwasmadetoopenafileforwriting.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0202EReadfailureonfile(filename).
Explanation:Anattemptwasmadetoreadfromafile.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0203EWritefailureonfile(filename).
Explanation:Anattemptwasmadetowritetoafile.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0204EFile(filename)couldnotbeclosed.
Explanation:Anattemptwasmadetocloseafile.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0205EFile(filename)statisticscouldnotbeobtained.
Explanation:Anattemptwasmadetoobtainfilestatistics.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0206EDirectory(directory)couldnotbecreated.
Explanation:Anattemptwasmadetocreateadirectory.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0207EDirectorypath(directorypath)istoolong.
Explanation:Anattemptwasmadetouseadirectorypaththatwastoolong.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0208EThereisnotenoughdiskspacefortheoperationattempted.
Explanation:Anattemptedoperationrequiredmorediskspacethanwasavailable.
Theattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0209ETherenameoffile(filename1)to(filename2)failed.
Explanation:Anattemptwasmadetorenameafile.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0210ETheIBMSpectrumProtecthighlevelqualifieristoolong.
Explanation:AnattemptwasmadetouseaIBMSpectrumProtecthighlevelqualifierthatwastoolong.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0211ETheIBMSpectrumProtectlowlevelqualifieristoolong.
Explanation:AnattemptwasmadetouseaIBMSpectrumProtectlowlevelqualifierthatwastoolong.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0212ETheIBMSpectrumProtectfilespacenameistoolong.
Explanation:AnattemptwasmadetouseaIBMSpectrumProtectfilespacenamethatwastoolong.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0213EThemaximumnumberofobjectsallowedperIBMSpectrumProtecttransactionistoosmall.
Explanation:Inordertomaintainbackupdataintegrity,multiplebackupobjectsaresenttotheIBMSpectrumProtectserverinasingletransaction.
TheIBMSpectrumProtectserverhasindicatedthatthemaximumnumberofobjectsallowedpertransactionislessthantheminimumrequiredbytheDataProtectionforMicrosoftExchangeServerapplicationclient.
Systemaction:Processingends.
ACN0201EACN0213E6IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesUserresponse:IncreasethemaximumnumberofobjectsallowedpertransactionontheIBMSpectrumProtectserverandretrytheoperation.
ACN0214EThebackupobject'smanagementclassbackupcopygroupdoesnotexist.
Explanation:TheIBMSpectrumProtectserverhasindicatedthatthebackupobject'smanagementclassbackupcopygroupdoesnotexist.
Systemaction:Processingends.
Userresponse:ContactyourIBMSpectrumProtectserveradministrator.
ACN0215EAllbackupobjectsdonothavethesamemanagementclassbackupcopydestination.
Explanation:Inordertomaintainbackupdataintegrity,multiplebackupobjectsaresenttotheIBMSpectrumProtectserverwithinasingletransaction.
Allbackupobjectswithinasingletransactionarerequiredtohavethesamemanagementclassbackupcopydestinations.
Systemaction:Processingends.
Userresponse:ContactyourIBMSpectrumProtectserveradministrator.
ACN0216EUnabletoobtainspaceinformationforvolume(volumename).
Explanation:Anattemptwasmadetoobtainspaceinformationforavolume.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:NoneACN0217ETheIBMSpectrumProtectfilespacenameisinvalid.
Explanation:Thefilespacenameordirectorydelimeterisinvalid.
Systemaction:Processingends.
Userresponse:Checkthatthefilespacenamelength,characters,anddirectorydelimetersarevalid.
ACN0218ETheIBMSpectrumProtecthighlevelqualifierisinvalid.
Explanation:Thehighlevelqualifiernameordirectorydelimeterisinvalid.
Systemaction:Processingends.
Userresponse:Checkthatthehighlevelqualifiernamelength,characters,anddirectorydelimetersarevalid.
ACN0219ETheIBMSpectrumProtectlowlevelqualifierisinvalid.
Explanation:Thelowlevelqualifiernameordirectorydelimeterisinvalid.
Systemaction:Processingends.
Userresponse:Checkthatthelowlevelqualifiernamelength,characters,anddirectorydelimetersarevalid.
ACN0256EThepasswordinyourIBMSpectrumProtectoptionsfilehasexpired.
PleasechangeyourpasswordontheIBMSpectrumProtectserverusingthe'changepassword'commandandtheneitherchangeorremovethepasswordvalueinyouroptionsfile.
Explanation:YourIBMSpectrumProtectpasswordhasexpired.
Youneedtochangeyourpassword.
Systemaction:Processingends.
Userresponse:ObtainanewpasswordforyourIBMSpectrumProtectserver;nodeusingthechangepasswordcommandorbyaskingyourIBMSpectrumProtectadministratortochangeyourpassword.
ACN0257EYourpasswordhasexpired.
Explanation:YourIBMSpectrumProtectpasswordhasexpired.
Anewpasswordneedstobeobtained.
Systemaction:Processingends.
Userresponse:ObtainanewpasswordforyourIBMSpectrumProtectnodeusingthechangepasswordcommandorbyaskingyourIBMSpectrumProtectadministratortochangeyourpassword.
ACN0258EYoudidnotenteravalidpassword.
Processingends.
Explanation:Thepasswordthatwasenteredwasnotavalidpassword.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingavalidpassword.
ACN0259EThepasswordyouenteredforverificationdoesnotmatchthepasswordyouenteredforyournewpassword.
Yourpasswordwillnotbechanged.
Explanation:Thepasswordyouenteredforverificationofyournewpassworddoesnotmatchthenewpasswordthatwasentered.
Systemaction:Processingends.
ACN0214EACN0259EChapter2.
DataProtectionforMicrosoftExchangeServermessages7Userresponse:Tryagaintochangeyourpasswordbeingsuretoenterthesamepasswordforthenewpasswordandfortheverificationpassword.
ACN0260IPasswordsuccessfullychanged.
Explanation:ThechangepasswordcommandcompletedsuccessfullySystemaction:Processingends.
Userresponse:NoneACN0261ITherearenobackupsfortheservernamedservername.
Explanation:TherearenobackupsontheIBMSpectrumProtectserverforthespecifiedservername.
Systemaction:Processingends.
Userresponse:NoneACN0262EErrorsoccurredwhileprocessingtheVSSoperation.
ExaminetheWindowsEventLogsandDSMERROR.
LOGforadditionaldetails.
Explanation:WhileattemptingtoprocessaVSSoperation,anunexpectederroroccurred.
Systemaction:Processingends.
Userresponse:AttempttodeterminethesourceoftheerrorbyexaminingtheDataProtectionforExchangelogfile,theclienterrorlogfile(DSMERROR.
LOG),theWindowsApplicationEventLog,theWindowsSystemEventLog,andtheVSSproviderlogfile,ifapplicable.
AdditionalinstructionsforWindowsVSSoperationsarelocatedintheISPProblemDeterminationGuide.
Correcttheproblemandretrytheoperation.
Ifthiserrorpersists,contactyourservicerepresentative.
ACN0267ETheverifypasswordentereddoesnotmatchthenewpasswordentered.
Explanation:Theverifypassworddoesnotmatchthenewpassword.
Systemaction:Processingends.
Userresponse:Retrythecommandwithamatchingverifypassword.
ACN0292EAnunknownerrorhasbeendetected.
rc=rcExplanation:Anerroroccuredwithoutanerrormessage.
Thereturncodeisdisplayed.
Systemaction:Processingends.
Userresponse:Retrytheoperation.
Ifthiserrorpersists,contactyourservicerepresentative.
ACN0300EInvalidrestoretype.
Explanation:Thetypeofrestorerequestedisinvalid.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingavalidrestoretype.
ACN0301EInvalidbackuptype.
Explanation:Thetypeofbackuprequestedisinvalid.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingavalidbackuptype.
ACN0351EInvalidtracekeyword-'keyword'Explanation:ATRACEFLAGoptionintheuserconfigurationfileoronthecommandlineisincorrect.
Systemaction:Clientprogramdidnotinitializeortracingwasnotenabledintheapplet.
Userresponse:Correctthevalue.
ACN0368EInvalidtracefilename(nametoolong).
Explanation:ATRACEFILEoptioninthepreferencesfilesusedafilenamethatistoolong.
Systemaction:Clientprogramdidnotinitialize.
Userresponse:ChangethefilenameusedastheTRACEFILEsothatitisequaltoorlessthan255charactersinlength.
ACN0383ESpecifyingthetracefile'link'asasymboliclinkisnotallowed.
Explanation:Tracefile'linkname'cannotbeasymboliclink.
Systemaction:Thesymboliclink'linkname'isdeleted,thetracefileisrecreated,andprocessingstops.
Userresponse:Specifythetracefilelocationwiththe'tracefile'option.
ACN0384ESymboliclink'linkname'to'target'wassuccessfullydeleted.
Explanation:Log'linkname'cannotbeasymboliclink.
Systemaction:Thesymboliclink'linkname'isdeleted,thelogisrecreated,andprocessingstops.
Userresponse:Checkthelocationofthenewfile.
Tospecifythelocationoflogfiles,refertotheuser'smanualforthe'errorlogname'option,the'schedlogname'option,andthe'DSM_LOG'environmentalvariable.
ACN0260IACN0384E8IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN0385EUnabletodeletesymboliclink'link'.
Explanation:Log'linkname'cannotbeasymboliclink.
Systemaction:Processingstops.
Userresponse:Deletethesymboliclink'linkname'.
ACN0476Eprogram-name:cannotopenfilefile-spec:error.
Explanation:Cannotopenthefile.
Thereasonisgiveninthemessage.
Systemaction:Cannotcompletetherequestedoperation.
Userresponse:Retrytheoperation.
Iftheproblemcontinues,checkwithyoursystemadministrator.
ACN0487ESpecifyingtheerrorlog'link'asasymboliclinkisnotallowed.
Explanation:Errorlog'linkname'cannotbeasymboliclink.
Systemaction:Thesymboliclink'linkname'isdeleted,theerrorlogisrecreated,andprocessingstops.
Userresponse:Checkthelocationofthenewerrorlog.
Tospecifythelocationoftheerrorlogs,refertotheuser'smanualforthe'errorlogname'optionand'DSM_LOG'environmentalvariable.
ACN0488EInitializationfunctionscannotopentheerrorlog:log-name.
errno=errno-value,Explanation:Thefilelog-namecouldnotbeopenedduringinitialization.
Thesystemsettheerrorcodeerrno-value.
Ifthereasongivenis"accessdenied,"thecurrentuserdoesnothavepermissiontowritetotheloginthedirectoryspecified.
Itisalsopossiblethatnospaceisavailableatthegivenloglocation.
Ifthereasoniserrno=13,Permissiondenied,youhavethefollowingpolicysettingcontrolenabled,UserAccountControl:TurnonAdminApprovalMode.
Systemaction:Processingterminates.
Userresponse:SettheDSM_LOG(orDSMI_LOG)environmentvariabletoadirectoryintowhichthecurrentusercanwrite.
YoumayalsousetheERRORLOGNAMEoptiontospecifyafiletowhichthecurrenthaswritepermission.
Ifthereasoniserrno=13,Permissiondenied,youshouldrunthesameoperationinadministratormode.
ACN0495EFailurewritingtoaIBMSpectrumProtectlogorlog-relatedfile:file-name,errno=errno-value,reasonExplanation:Afailurewasencounteredwhenwritingtooneofthelogfilesorarelatedfilenamedfile-name.
Thesystemsettheerrorcodeerrno-value.
reasonisthesystemexplanationofthaterrorcode.
Amongotherthings,itispossiblethatnospaceisavailableatthegivenloglocation.
Systemaction:Processingterminates.
Userresponse:SettheDSM_LOG(orDSMI_LOG)environmentvariabletoadirectorywithadequatespacetowritethelogdata.
ACN0496IConvertingthelog-filefromcontinuous(pruning)modetowrappingmode.
Thisprocessmaytakeseveralminutes.
Explanation:Thelog-filewaspreviouslyincontinouosmodewheretheonlysizecontrolwasthroughtheuseofERRORLOGRETENTIONorSCHEDLOGRETENTIONoption.
ThisisthefirstoccasionwhereERRORLOGMAXorSCHEDLOGMAXisspecifiedforthislog,soitsformatmustbechangedandolddatasaved.
Systemaction:Transitionprocessingcontinues.
Userresponse:None.
ACN0497IDPisconvertingthelog-filefromwrappingmodetocontinuous(pruning)mode.
Thisprocessmaytakeseveralminutes.
Explanation:Thelog-filewaspreviouslyinwrappingmodewherethesizecontrolwasthroughtheuseoftheERRORLOGMAXorSCHEDLOGMAXoption.
ThisisthefirstoccasionwhereERRORLOGMAXorSCHEDLOGMAXisnotspecifiedforthislog,soitsformatmustbechangedandolddatasaved.
Systemaction:Transitionprocessingcontinues.
Userresponse:None.
ACN0498Icountlogrecordsprocessed.
Explanation:Thisisjustaprogressreporttoletyouknowtheprocessisstillongoing.
Systemaction:Transitionprocessingcontinues.
Userresponse:None.
ACN0501EInvalidProxyConfigurationDetected:TargetNode'targetnode'isnotlistedasavalidnodetoproxytoforNodeName'nodename'.
Explanation:TheproxynodeconfigurationontheISPServerisnotcorrecttosupportthisVSSoperation.
Systemaction:TheVSSoperationstops.
Userresponse:ContacttheISPServeradministratortohavethecorrectGRANTPROXYcommandsissuedtoenableproxyauthorityforthenodes.
Iftheerrorpersists,contactyourservicerepresentative.
ACN0385EACN0501EChapter2.
DataProtectionforMicrosoftExchangeServermessages9ACN0515EInvalidDSMAGENTNodeconfigurationfoundfornode'dsmagentnode'.
Explanation:TheDSMAGENTNodespecifiedisnotconfiguredproperly.
Systemaction:TheVSSoperationstops.
Userresponse:VerifythattheDSMAGENTNodespecifiediscorrectandthattheclientacceptorisrunningfortheDSMAGENTNode.
Iftheerrorpersists,contactyourservicerepresentative.
ACN0516ITheWindowsconsoleeventhandlerreceiveda'event'consoleevent.
Explanation:AconsoleeventwasreceivedbyoneoftheDataProtectionforMicrosoftExchangeServerprocessesorprograms.
Thefollowingeventscanberecevied:vCtrl-C-Thisindicateseithertheuserenteredthectrl-csequenceorthatoneoftheWindowsserviceswasstopped.
Systemaction:None.
Userresponse:None.
ACN0517IAnunexpectederrorwasencountered.
functionname:function-namefunction:function-descreturncode:TSM-rcfile:file-name(line-number)Explanation:None.
Systemaction:Processingstops.
Userresponse:ContacttheDPadministratorwiththeinformationprovidedinthismessage.
ACN0518EBackupsselectedforrestoremusthavethesamebackuplocation(ISPorLOCAL).
Explanation:AVSSrestoreoperationwassubmittedthatspecifiedmultiplebackupobjects.
Thebackupobjectschosenhaddifferentbackuplocations.
Thisisnotallowed.
AllbackupobjectssubmittedinthesameVSSrestoreoperationmusthavethesamebackuplocation,eitherISPorLOCAL,butnotboth.
Systemaction:TheVSSrestoreoperationstops.
Userresponse:RetrytheVSSrestoreoperationspecifyingonebackupobjectatatime.
ACN0519ETheVSSoperationfailedwithrc=returncode.
Explanation:TherewasafailurewhenISPperformedtheVSSoperation.
Systemaction:TheVSSoperationstops.
Userresponse:Verifythattheclientacceptorisinstalled,configured,andrunningproperlyonthemachine.
Retrytheoperation.
Iftheerrorpersists,contactyourservicerepresentative.
ACN0520EFailedtoconnecttoLocalDSMAGENTNode'localdsmagentnode'ataddress:port'address:portnumber'.
Verifythattheclientacceptorisinstalled,configured,andrunningproperly.
Explanation:Anattemptwasmadetoconnecttotheclientacceptorrunningonthelocalmachine.
Acommunicationerroroccurredwhenthisconnectionwasattempted.
Systemaction:Theoperationstops.
Userresponse:InordertoperformVSSoperations,youmusthaveaclientacceptorandaISPRemoteClientAgentService(DSMAGENT)installedandconfiguredproperly.
Inaddition,theclientacceptormustberunning.
Verifythattheclientacceptorisinstalled,configured,andrunningproperlyonthelocalmachine.
Iftheerrorpersists,contactyourservicerepresentative.
ACN0521EPruningfunctionscannotopentheprunefiles:log-name.
errno=errno-value,Explanation:Thefile"log-name"couldnotbeopenedduringpruning.
Thesystemsettheerrorcodeerrno-value.
Ifthereasongivenis"accessdenied,"thecurrentuserdoesnothavepermissiontowritetothefileinthedirectoryspecified.
ItisalsopossiblethatnospaceisavailableatthegivenfilelocationoranotherIBMSpectrumProtectprocessstartedbydifferentuseridisperformingpruningatthesametime.
Systemaction:Pruningstops,processingcontinues.
Userresponse:SettheDSM_LOG(orDSMI_LOG)environmentvariabletoadirectoryintowhichthecurrentusercanwrite.
ACN0522EDIAG:Explanation:ThemessagetextisprovidedfordiagnosticpurposesandismeanttoprovideinformationtoIBMsupportinproblemdetermination.
Systemaction:None.
Userresponse:None.
ACN0524SError'errtxt'(errno=errno)occurredtryingtowritetoauditlog'file-name'.
Theauditlogfunctionisdisabled.
Explanation:Therewasanerrorencounteredwritingtotheauditlog(forexample,thereisnotenoughspaceonthedisk).
Systemaction:AuditloggingisdisabledfortherestACN0515EACN0524S10IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesoftheoperation.
Thereturncodefortheoperationissetto12toindicatethatthecontentsoftheauditlogareincomplete.
Userresponse:Ifthisisanoutofspaceconditioneitherfreeupspaceonthevolumeortrytowritetheauditlogtoavolumewithmorespace.
ACN0555EInvalidnumberofsnapshots:Explanation:Systemaction:Policywasnotcreated.
Userresponse:Specifyanumberintherange:range:1.
.
.
9999orNOLimitACN0556EInvalidnumberofdays:Explanation:Systemaction:ThePolicywasnotcreated.
Userresponse:Specifyanumberintherange:range:0.
.
.
9999orNOLimitACN0571EThespecifiedpolicywasnotfound:'policy'Explanation:Systemaction:Userresponse:Pleasemakesurethatthespecifiedpolicyexists.
ACN0572EThespecifiedpolicyalreadyexists:'policy'Explanation:Systemaction:Policywasnotcreated.
Userresponse:Enteradifferentnameforthepolicy.
ACN0573EThespecifiedpolicycouldnotbeupdated:'policy'Explanation:Thisisduetoaprobleminvirtualserverdatabase.
Systemaction:Processingstops.
Userresponse:MakesurethatIBMSpectrumProtectSnapshotisconfiguredcorrectly.
ACN0574EThespecifiedpolicycouldnotbedeleted:'policy'Explanation:Thisisduetoaprobleminvirtualserverdatabase.
Systemaction:Processingstops.
Userresponse:MakesurethatIBMSpectrumProtectSnapshotisconfiguredcorrectly.
ACN0575EThespecifiedpolicycouldnotbecreated:'policy'Explanation:Thisisduetoaprobleminvirtualserverdatabase.
Systemaction:Processingstops.
Userresponse:MakesurethatIBMSpectrumProtectSnapshotisconfiguredcorrectly.
ACN0576ITherewerenoitemsfound.
Explanation:Thequerycompletedsuccessfully,butnoresultswerefound.
Systemaction:None.
Userresponse:Changethespecifiedsearchcriteria.
ACN0581EVolumevolume-namecouldnotbelocked.
Explanation:Thesystemcalltolockthevolumefailed.
Systemaction:Processingstopped.
Userresponse:Pleaseverifythatnootherapplicationisaccessingthevolume.
Duringrestoreofanimageexclusiveuseofthevolumeisrequired.
ACN0583EInvalidnameofpolicyspecified.
Validinputcharactersincludealphanumericcharatersandunderscore.
Explanation:Systemaction:Policywasnotcreated.
Userresponse:Pleasespecifyavalidname.
ACN0585EUnabletoconnecttotheclientacceptor.
Explanation:Possiblecausesofthismessageinclude:Theclientacceptorisnotrunning.
TheVSSALTSTAGINGDIRoptionsettingintheTDPoptionfileisnotsettothesamevalueastheVSSALTSTAGINGDIRoptionsettingintheDataProtectionforMicrosoftExchangeServerRemoteClientAgentService(DSMAGENT)optionfile.
Theymustbesettothesamevalue.
Systemaction:TheVSSoperationstops.
Userresponse:Ensurethattheclientacceptorisrunning.
EnsurethattheVSSALTSTAGINGDIRoptionsettingintheTDPoptionfileissettothesamevalueastheVSSALTSTAGINGDIRoptionsettingintheDataProtectionforMicrosoftExchangeServerRemoteClientAgentService(DSMAGENT)optionfile.
AftercorrectingtheVSSALTSTAGINGDIRoptioninconsistency,retrytheoperation.
ACN0555EACN0585EChapter2.
DataProtectionforMicrosoftExchangeServermessages11ACN0588EThevaluefortheBACKUPDESTinationoptionisnotallowed.
DataProtectionforMicrosoftExchangeServerisonlylicensedtorundataprotectionoperationstoaIBMSpectrumProtectserver.
Itisnotlicensedtobackuportorestorelocallymanagedsnapshots.
Explanation:Thevaluefortheconfigurationoptionisnotallowed.
TheonlyallowedvalueisISP.
DataProtectionforMicrosoftExchangeServerisonlylicensedtorundataprotectionoperationstoaIBMSpectrumProtectserver.
Itisnotlicensedtobackuportorestorelocallymanagedsnapshots.
Systemaction:Processingends.
Userresponse:SetthebackupdestinationtoISP.
InordertocreateandrestorelocalVSSbackupsitisrequiredtouseandinstallafully-featuredvalidlicenseortopurchaseanupgrade,andinstallIBMSpectrumProtectSnapshot.
ACN0589EYouarenotallowedtosetREMOTEDSMAGentnodeoption.
DataProtectionforMicrosoftExchangeServerisnotlicensedtoperformoffloadedVSSbackups.
Explanation:TheREMOTEDSMAGentnodeoptionisusedtoperformoffloadedVSSbackups.
Systemaction:Theoperationstops.
Userresponse:InordertoperformoffloadedVSSbackupsinstallavalidfully-featuredlicense.
ACN0590EADataProtectioncommunicationerrorwiththeIBMSpectrumProtectserverhasoccurred.
Explanation:CommunicationswiththeIBMSpectrumProtectserverhasbeenlost.
Systemaction:Theoperationstops.
Userresponse:CorrecttheTCP/IPcommunicationserrorwiththeIBMSpectrumProtectserverandretrytheoperation.
ACN0591ICommunicationswiththeIBMSpectrumProtectserverrecovered.
Explanation:CommunicationswiththeIBMSpectrumProtectserverhasbeensuccessfullyrecovered.
Systemaction:None.
Userresponse:Continuewithnormaloperations.
ACN0592ETheTCP/IPsessionwiththeIBMSpectrumProtectserverwascanceled.
Explanation:TheTCP/IPsessionwiththeIBMSpectrumProtectserverwascancelled.
Systemaction:Theoperationstops.
Userresponse:CorrectthereasontheIBMSpectrumProtectserveradministratorcancelledthesessionandretrytheoperation.
ACN0593EDataProtectionforMicrosoftExchangeServerisnotlicensedtoperformoffloadedVSSbackups.
Explanation:CurrentlyinstalledlicensedoesnotallowtoperformoffloadedVSSbackups.
Inordertousethisfeatureitisnecessarytoinstallavalidfully-featuredlicense.
Systemaction:Theoperationstops.
Userresponse:InordertoperformoffloadedVSSbackupsinstallavalidfully-featuredlicense.
ACN0594EYoucannotperformoffloadedVSSbackupsinastandaloneconfiguration.
Explanation:OFFLOADoptionisnotavailableinastandaloneconfiguration.
Systemaction:Theoperationstops.
Userresponse:InordertoperformoffloadedVSSbackupsyouhavetoconfigureIBMSpectrumProtectSnapshottomanagesnapshotbackupsusingaIBMSpectrumProtectserver.
Todothis,youcanusetheconfigurationwizard.
ACN0595ETheoptionsfile'optfile'doesnotexist.
Itisrequiredforproperoperation.
Explanation:ThespecifiedISPAPIoptionsfilecouldnotbefound.
Itisrequiredinordertocompletethecommand.
Systemaction:Processingends.
Userresponse:MakesuretocompleteIBMSpectrumProtectconfigurationandtrytheoperationagain.
ACN0598ETheapplicationcannotruninsafemode.
Explanation:TheapplicationrequireseitherServicesorDriversthatarenotavailablewhenrunninginsafemode.
Systemaction:Theapplicationprocessingstops.
Userresponse:Restartthesystemusingthenormalstartup.
Whenthesystemisstarted,runtheapplication.
ACN0588EACN0598E12IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN0599ETheapplicationcannotestablisharemotepowershellconnection.
Explanation:Theapplicationattemptedtoestablisharemotepowershellconnection.
Theoperationfailed.
Systemaction:Theapplicationprocessingstops.
Userresponse:Verifyyouareusingthecorrectcredentials.
Formoreinformation,seetheMicrosoftabout_Remote_TroubleshootingHelptopic.
ACN0601EThereisaproblemthatcausesprocessingtostop.
Toidentifythesourceoftheproblemandthesolution,lookfordetailsintheserviceleveltracefile.
Explanation:ThisproblemoccurswheneitherthelocalorremotePowershellcmdletorscriptreportsanerror.
Detailsabouttheerrorarenotavailableuntilmoretracefileinformationisanalyzed.
Systemaction:Applicationprocessingstops.
Userresponse:Toidentifytheproblem,lookforinformationintheserviceleveltracefiles.
Formoreinformationaboutviewingtracefiles,seetheTroubleshootingsectionofthetechnicaldocumentationprovidedwiththesoftware.
ACN0602EWhileattemptingtocommunicatewiththeremoteclient,aversioncheckrevealsthattheversionsdonotmatch.
Explanation:Duringinitializationbetweenthelocalclientandtheremoteclient,versioncheckingrevealsthattheversionsdonotmatch.
Thisisusuallytheresultofanupgradeofoneclientmodulewithoutupgradingotherclientmodulesthatarepartofproductsolution.
Systemaction:Thecallingprocedurereturnsandcontrolispassedbacktheuser.
Userresponse:ChecktheversionsofallISPClientproductsthatcommunicatewitheachotherandensurethattheyareallatthesameversion,release,andlevel.
ACN0603SFile'file-name'couldnotbefound,oritcannotberead.
Explanation:Commonreasonsforthiserrorinclude:vThedefaultoptionsfiledoesnotexist.
vTheDSM_CONFIG(orDSMI_CONFIGifyouareusingtheDataProtectionforMicrosoftExchangeServerAPI)environmentvariablespecifiesanoptionsfilethatdoesnotexist.
vYouspecifiedtheTSMOPTFILEorFCMOPTFILEoptionwhenstartingtheDataProtectionforMicrosoftExchangeServerclient,buttheoptionfileyouprovideddoesnotexist.
vYouspecifiedtheTSMOPTFILEorFCMOPTFILEoptionwhenstartingtheDataProtectionforMicrosoftExchangeServerclient,buttheconfigurationfilethatyouprovideddoesnothaveappropriatereadpermissionsfortheuserthatisrunningtheoperation.
vYouspecifiedtheCONFIGFILEoptionwhenstartingtheDataProtectionforMicrosoftExchangeServerclient,buttheconfigurationfileyouprovideddoesnotexist.
vYouspecifiedtheCONFIGFILEoptionwhenstartingtheDataProtectionforMicrosoftExchangeServerclient,buttheoptionsfilethatyouprovideddoesnothaveappropriatereadpermissionsfortheuserthatisrunningtheoperation.
Systemaction:DataProtectionforMicrosoftExchangeServerclientprocessingstops.
Userresponse:Makesurethatthefileyouwanttouseexists,ithasthereadrightssetfortheuserthatisrunningtheoperation,anditisinthestandardfileencodingofthesystem.
Forexample,onWindowstheexpectedfileencodingisANSI.
ReviewtheconfigurationinformationintheDataProtectionforMicrosoftExchangeServerclientmanualspecifictoyouroperatingsystem.
Iftheproblempersists,askyourDataProtectionforMicrosoftExchangeServeradministratorforfurtherassistance.
FMF0604ETheBackupyouaremountingisnotlocatedonaSANVolumeControllervolume.
Explanation:MountingwithSnapOfASnapisonlysupportedwithSVCvolumes.
Systemaction:Processingstopped.
Userresponse:YoumaymountbackupslocatedasReadOnlyorReadWritewithSnapOfASnapdisabled.
FMF0605ETheSVCHardwareProviderisnotinstalled.
Explanation:MountingwithSnapOfASnapisonlysupportedbytheSVCHardwareProvider.
Systemaction:Processingstopped.
Userresponse:InstalltheSVCHardwareProvider.
OryoumaymountbackupsasReadOnlyorReadWritewithSnapOfASnapdisabled.
FMF0606ETheSVCHardwareProviderisnotatminimumlevel.
Explanation:MountingwithSnapOfASnapisonlysupportedbytheSVCHardwareProviderversion4.
12orhigher.
Systemaction:Processingstopped.
ACN0599EFMF0606EChapter2.
DataProtectionforMicrosoftExchangeServermessages13Userresponse:InstallSVCHardwareProviderversion4.
12orhigher.
OryoumaymountbackupsasReadOnlyorReadWritewithSnapOfASnapdisabled.
FMF0607ETheSVCVSSHardwareProviderhasreportedanerror.
Explanation:TheSVCVSSHardwareProviderhasreportedanerror.
Systemaction:Processingstopped.
Userresponse:SeetheSVCVSSHardwareProviderlogformoredetails.
FMF0608EThebackuptypeisnotaCOPYbackuptype.
Explanation:OnlyCOPYorCOPYFULLbackuptypesmaybemountedreadwritewhennotuseingtheSnapOfASnapfeatureSystemaction:Processingstopped.
Userresponse:EnabletheUSESNAPOFASNAPTomountconfigurationoptionifyouhaveasupportedenvironemnt.
FMF0609EThebackuphasbeenmodifiedandcannotberestored.
Explanation:WhenyoumountCOPYorCOPYFULLtypebackupsasread/write,thebackupdataismodified.
Abackupwithmodifieddatacannotbeusedforrestoreoperations.
Systemaction:Processingstopped.
Userresponse:Useanalternativebackup,onethathasnotbeenmodified,foryourrestoreoperations.
ACN0649EThediskproviderdoesnotsupportthesnapofasnapfeature.
SeemoredetailsintheVSSRequestererrorlogfile(baclient\dsmerror.
log).
Explanation:YoucanusethesnapofasnapfeatureonlyonSVCandStorwizesystems.
Systemaction:Processingends.
Userresponse:ResettheUSESNAPOFASNAPTOMOUNToptiontoNointheDataProtectionconfigurationfileandsetMOUNTRW=Yestomounttheread/writebackup.
ACN0650EThemountpointprovidedisinvalid.
Itmustbeanexistingemptyfolder,oradriveletterincaseyoumountafilesystembackup.
Explanation:Themountpointprovidedisinvalid.
Itmustbeanexistingemptyfolder,oradriveletterincaseyoumountafilesystembackup.
Systemaction:Processingends.
Userresponse:Provideanexistingemptyfolder,oradriveletterincaseyoumountafilesystembackup.
ACN3528EDataProtectionforMicrosoftExchangeServerisonlylicensedtorundataprotectionoperationstoaIBMSpectrumProtectserver.
Itisnotlicensedtobackuportorestoreusinglocallymanagedsnapshots.
Explanation:CurrentlyinstalledlicenseallowstocreateandrestoreonlyISPVSSbackups.
InordertocreatebackupsandtorestorelocalVSSbackups,DataProtectionforExchangeverifiesthattheExchangeServersupportsVSSbackup(thatis,itisatleastExchangeServer2003),andthatavalidfully-featuredlicenseforIBMSpectrumProtectSnapshotisinstalled.
Systemaction:Theoperationstops.
Userresponse:InordertocreateandrestorelocalVSSbackupsitisrequiredtopurchaseandinstallafully-featuredvalidlicenseforIBMSpectrumProtectSnapshot.
ACN5050IAnewconfigurationfilehasbeencreated.
Explanation:The/configfilevaluespecifiedafilenamethatdoesnotexist.
Anewfilehasbeencreated.
Systemaction:Processingcontinues.
Userresponse:None.
ACN5051ITheconfigurationfilecannotbefound,usingdefaultsettings.
Explanation:The/configfilevaluespecifiedafilethatcannotbefound.
Defaultsettingswillbeused.
Systemaction:Processingcontinuesusingdefaultsettings.
Userresponse:Ensurethattheconfigurationfileexists,andenterthecommandagain.
ACN5052EAnerroroccurredtryingtosetthepreferencepreference.
Explanation:Anerroroccurredwhilewritingtothepreferencesfile.
Systemaction:Processingends.
Userresponse:Viewanyothermessagesthatweredisplayed.
Fixanyoftheproblemsindicatedandenterthecommandagain.
FMF0607EACN5052E14IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN5053EThevalueforthepreferencepreferenceisnotvalid.
SeetheTDPEXCCHELPSEToutputortheUser'sGuideforvalidSETcommandparameters.
Explanation:Thepreferencebeingsetisnotvalid.
Systemaction:Processingends.
Userresponse:Runthe"tdpexcchelpset"commandorseetheUser'sGuideforvalidSETcommandparameters.
ACN5054IThepreferencehasbeensetsuccessfully.
Explanation:Thepreferencewassetsuccessfully.
Systemaction:Processingends.
Userresponse:NoneACN5055ETheMicrosoftExchangeAPIcouldnotbeloaded.
Explanation:IfrunningonMicrosoftExchange5.
5,thedllthatisattemptingtoloadisedbbcli.
dll.
IfrunningonalaterversionofMicrosoftExchange,thedllthatisattemptingtoloadisesebcli2.
dll.
Systemaction:Processingends.
Userresponse:EnsurethattheMicrosoftExchangeServerhasbeencorrectlyinstalled.
ACN5056IThelogfilelogfilecouldnotbepruned.
Processingwillcontinue.
Explanation:Anattempttoprunethelogwasunsuccessful.
Systemaction:Processingcontinues.
Userresponse:Ensurethatthelogfilenameisvalidandthatthelogfileexists.
Ifavalidlogfilenamewasspecified,viewthelogforindicationsofwhattheproblemmaybe.
ACN5057IThelogfilelogfilehasbeenprunedsuccessfully.
Explanation:Thespecifiedlogfilewasprunedsuccessfully.
Systemaction:Processingcontinues.
Userresponse:None.
ACN5058WThelengthofthelogfilenameisgreaterthanthemaximumallowed.
Processingwillcontinueusingalogfilenameoflogfileinthecurrentdirectory.
Explanation:Thelogfilenameenteredwasnotfullyqualified.
Whenthefullyqualifiedlogfilenamewascreated,itwaslongerthanthemaximumallowedlengthforalogfilename.
Systemaction:Processingcontinuescreatingandusingalogfileinthecurrentdirectory.
Userresponse:Updatethelogfilenameusingafullyqualifiedpath.
ACN5059WThelogfilelogfilecannotbeopenedforwriting.
Therewillbenologgingofevents.
Explanation:Thespecifiedlogfilecouldnotbeopenedforappendandloggingofeventswillnotoccur.
Thelogfilemayberead-onlyorthelogfilenameisnotvalid.
Systemaction:Processingcontinueswithoutlogging.
Userresponse:Determinewhythelogcouldnotbeopened.
Youmayneedtoensurethatthelogfileisnotread-only,orensurethatavaliddriveorpartitionisspecifiedinthelogfilename.
ACN5060EAIBMSpectrumProtectAPIerrorhasoccurred.
ExaminetheWindowsEventLogsandDSMERROR.
LOGforadditionaldetails.
Explanation:AIBMSpectrumProtectAPIapierrorhasoccurred.
Systemaction:Processingends.
Userresponse:Trytheoperationagain.
Iftheerrorpersists,contactyourservicerepresentative.
ACN5061EAMicrosoftExchangeapierrorhasoccurred.
Explanation:AMicrosoftExchangeapierrorhasoccurred.
Systemaction:Processingends.
Userresponse:Trytheoperationagain.
Iftheerrorpersists,contactyourservicerepresentative.
ACN5062ETheversionofMicrosoftExchangethatisrunningisnotasupportedversionforIBMSpectrumProtectforMail.
Explanation:IBMSpectrumProtectforMailhasdetectedaversionofMicrosoftExchangeServerthatisnotsupported.
Systemaction:Processingends.
Userresponse:RefertothesoftwarerequirementssectionoftheproductdocumentationtoviewalistofthesupportedversionsofMicrosoftExchangeServer.
IftheversionofMicrosoftExchangeServerrunningisasupportedversion,trytheoperationagain.
IftheerrorACN5053EACN5062EChapter2.
DataProtectionforMicrosoftExchangeServermessages15persists,contactyourservicerepresentative.
ACN5063EAnerroroccurredtryingtogettheMicrosoftExchangeversioninformation.
Itcouldbeaproblemwiththeregistry.
Or,aMicrosoftExchangeServerisnotinstalledonthismachine.
Explanation:AnattemptwasmadetoreadtheregistrytodeterminethelevelofMicrosoftExchangethatiscurrentlyrunning.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:Determineiftheregistryhasbeencorrupted.
Also,ensurethattheMicrosoftExchangeServerisinstalledonthismachine.
ACN5067EThespecifieddatabasesdonotexistorhavenotbeendismounted.
Explanation:ThemailboxdatabasesthatwereenteredeitherdonotexistontheMicrosoftExchangeServerorhavenotbeendismounted.
Systemaction:Processingends.
Userresponse:Verifythatthemailboxdatabasesexistandthatthedatabaseshavebeendismountedbeforestartingtherestore.
ACN5068WThedatabasedoesnotexistinthestoragegroup.
Explanation:Thedatabasethatwasentereddoesnotexistinthestoragegroupthatwasentered.
Systemaction:Processingends.
Userresponse:Enterthecommandagainspecifyingavaliddatabasenamethatexistsinavalidstoragegroup.
ACN5069WThedatabaseinthestoragegroupisnotdismounted.
Explanation:Whileexaminingthelistofdatabasestorestore,itwasdeterminedthatnotallofthedatabaseswithinthespecifiedstoragegroupsweredismounted.
Systemaction:Processingcontinuesskippingoverthelisteddatabasesandstoragegroups.
Userresponse:Ensurethatthedatabasesaredismountedandenterthecommandagain.
ACN5070WTheDirectoryServiceisnotrunning.
TheDirectorywillnotbebackedup.
Explanation:ArequestwasmadetobackuptheDirectoryservice.
However,theDirectoryserviceneedstoberunninginordertodothebackup.
Systemaction:Processingends.
Userresponse:StarttheDirectoryserviceandenterthebackupcommandagain.
ACN5072WDatabaseisdismounted--skipping.
Explanation:Arequestwasmadetobackupasetofdatabases.
However,somedatabasesarenotmounted.
Thedatabasesneedtobemountedforthebackuptoproceed.
Systemaction:Processingcontinues,butthedismounteddatabasesareskipped.
Userresponse:Ensurethatthedatabaseyouwanttobackupismounted.
ACN5073ENoneofthedatabasesarebackedup.
Explanation:Therequesttobackupasetofdatabasescouldnotbecompletedbecauseatleastoneofthefollowingconditionsistrue:1)allofthedatabasesaredismounted2)abackupisinprogressonanotherreplica3)abackuphasbeenmademorerecentlythanspecifiedbythe/MINimumbackupintervalparameterSystemaction:Processingstops.
Userresponse:Ensurethatthedatabaseyouwanttobackupismounted,oranotherbackupisnotinprogress,orchangethe/MINimumbackupintervalparameter.
ACN5074EThedatabasesentereddonotexist,orwereenteredwiththewrongcapitalization.
Explanation:Arequestwasmadetobackupasetofdatabasesthatdonotexist,orthedatabasenamesmightnothavebeenenteredusingthecorrectcapitalization.
Systemaction:Processingstops.
Userresponse:Checkthecapitalizationandspellingofthedatabasesandenterthebackupcommandagain.
ACN5087EThePASSWORDACCESSparameterissettoGENERATE,buteitherthestoredpasswordisincorrectorthereisnostoredpassword.
Ifyoudonothaveastoredpassword,usethe-TSMPassword=xxxoptiontosetandstoreyourpassword.
Explanation:TheclientoptionsfilehasthePASSWORDACCESSoptionsettoGENERATE.
Currently,thereisnopasswordstored.
Aninitialpasswordmustbestored.
Systemaction:Processingstops.
Userresponse:EnterthecommandagainusingtheACN5063EACN5087E16IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessages-TSMPasswordoption.
Afterdoingso,subsequentcommandswillnotrequireapassword.
ACN5140IDatabasedoesnotexist-skipping.
Explanation:ThedatabasethatwasspecifiedbytheuserisnotfoundonthisExchangeserver.
Systemaction:Thisdatabaseisskipped.
Userresponse:Ensurethatthedatabasenameisspelledcorrectlyandenterthecommandagain.
ACN5142ETherequesteddatabasewasnotfound.
Explanation:ThedatabasescouldnotbefoundonthisMicrosoftExchangeserver.
Systemaction:Processingstops.
Userresponse:Ensurethatthedatabasenamesarespelledcorrectlyandenterthecommandagain.
ACN5151WThefolder'foldername'cannotbedeletedautomaticallyfromthe'mailboxname'mailbox.
Thefolderneedstobedeletedmanually.
Ifthefolderisnotdeleted,itwillcontinuetoconsumestoragespace.
Explanation:Thefolderthatneedstobedeletedmanuallyholdsthetemporarymailboxcontents.
Thetemporarymailboxhasnosizelimitsothespaceusagevaries.
Systemaction:Themailboxisrestored,butthetemporarymailboxisnotremoved.
Userresponse:YoucandeletethefolderbyusingeithertheOutlookmailclientorOutlookWebAccess.
ACN5209ITherewerenobackupsfoundthatmatchthecriteriaspecified.
Explanation:TherearenodatabasebackupsontheIBMSpectrumProtectserverforthespecifiedservername.
Systemaction:Processingstops.
Userresponse:Noneiftherearenobackups;otherwise,checkyourspellingandtryagain.
ACN5228ITheLOCALDSMAgentnodepreferenceisnotsetcorrectly.
Explanation:DataProtectionforExchangehasnotbeenconfiguredtoperformVSSoperations.
TheLOCALDSMAgentnodepreferenceisnotsetcorrectly.
Systemaction:Processingstops.
Userresponse:EnsurethattheLOCALDSMAgentnodepreferenceissetcorrectly.
Thispreferencecanbesetbyrunningtheconfigurationwizard.
ACN5229EAnerroroccurredwhileobtainingVSSinformationfromthefollowingLocalDSMAgentNode:'localdsmagentnode'.
Explanation:DataProtectionforExchangeattemptedtoobtainVSSinformationthroughthespecifiedLOCALDSMAgentnode,butfailed.
Thespecificerrormessageencounteredisalsodisplayed.
Systemaction:VSSinformationisnotdisplayed.
Userresponse:Refertotheerrormessagedisplayedalongwiththismessage.
ACN5237EUnabletocommunicatewiththeMicrosoftExchangeServer.
Explanation:AnattemptwasmadetocommunicatethewiththeMicrosoftExchangeServerthatwasentered.
Thisconnectionattemptfailed.
Systemaction:Processingstops.
Userresponse:EnsurethatthenameoftheMicrosoftExchangeServerthatwasenteredisvalid.
Also,ensurethattheMicrosoftExchangeServerisrunningandthattheExchangeservicesarestarted.
ACN5239EUnabletoretrievethecomponentinformation.
Explanation:AnattemptwasmadetoretrievethestoragegroupormailboxdatabaseinformationfortheMicrosoftExchangeServer.
Thisattemptfailed.
Systemaction:Processingends.
Userresponse:EnsurethattheMicrosoftExchangeServerisrunningproperly.
ACN5240EUnabletoretrievedatabaseinformation.
Explanation:DataProtectionforExchangetriedtoretrievedatabaseinformationfromMicrosoftExchangeServer,butthisattemptfailed.
Systemaction:Processingstops.
Userresponse:EnsurethatMicrosoftExchangeServerisrunningproperly.
ACN5241ETheMicrosoftExchangeInformationStoreiscurrentlynotrunning.
Explanation:DataProtectionforExchangetriedtoretrieveinformationabouttheMicrosoftExchangeServerInformationStore,butthisattemptfailed.
Systemaction:Processingstops.
Userresponse:ToretrievetheMicrosoftExchangeServerinformation,theMicrosoftExchangeInformationACN5140IACN5241EChapter2.
DataProtectionforMicrosoftExchangeServermessages17Storemustberunning.
Startorrestartthisservicetogettherequestedinformation.
ACN5304EUnabletoopenaMicrosoftExchangeservicetodetermineifitisrunning.
Explanation:Anattempttoopenaservicefailed.
Systemaction:Processingstops.
Userresponse:CheckyourMicrosoftExchangeservicesandensurethattheyarerunningproperly.
ACN5305EUnabletoqueryserviceinformation.
Explanation:Anattempttoqueryspecificserviceinformationfailed.
Systemaction:Processingstops.
Userresponse:CheckyourMicrosoftExchangeservicesandensurethattheyarerunningproperly.
ACN5350EAnunknownExchangeerrorhasoccurred.
Explanation:AnExchangeerrorhasoccurred.
TheWindowsEventLogmaycontainmoreinformation.
Systemaction:Processingstops.
Userresponse:IftheWindowsEventLogdoesnothelpresolvetheproblem,verifytheExchangeServerinstallationandretrytheoperation.
ACN5351ETheExchangeserverapplicationisnotregisteredforbackup.
Explanation:TheExchangeserverapplicationmustberegisteredforbackupwiththeWindowsServer.
TheWindowsNTeventlogmaycontainmoreinformation.
Systemaction:Processingends.
Userresponse:IftheWindowsNTeventlogdoesnothelpresolvetheproblem,verifytheExchangeServerinstallationandretrytheoperation.
Iftheerrorpersists,contactyourservicerepresentative.
ACN5352ETheExchangeserverapplicationisnotregisteredforofflinerestore.
Explanation:TheExchangeserverapplicationmustberegisteredforofflinerestorewiththeWindowsServer.
TheWindowsNTeventlogmaycontainmoreinformation.
Systemaction:Processingends.
Userresponse:IftheWindowsNTeventlogdoesnothelpresolvetheproblem,verifytheExchangeServerinstallationandretrytheoperation.
Iftheerrorpersists,contactyourservicerepresentative.
ACN5353ETheExchangeserverapplicationisnotregisteredforonlinerestore.
Explanation:TheExchangeserverapplicationmustberegisteredforonlinerestorewiththeWindowsServer.
TheWindowsNTeventlogmaycontainmoreinformation.
Systemaction:Processingends.
Userresponse:IftheWindowsNTeventlogdoesnothelpresolvetheproblem,verifytheExchangeServerinstallationandretrytheoperation.
Iftheerrorpersists,contactyourservicerepresentative.
ACN5354EThedatabasewasnotfound.
Explanation:Thespecifieddatabasenamewasnotfound.
Systemaction:Processingends.
Userresponse:Verifythecommandinputandretrytheoperation.
Iftheerrorpersists,contactyourservicerepresentative.
ACN5355EThedatabasewasnotfound.
Ensurethatthedatabaseexistsandisspelledcorrectlywithpropercapitalization.
Explanation:Thespecifieddatabasenamewasnotfound.
Systemaction:Processingstops.
Userresponse:Ensurethatthedatabaseexistsandisspelledcorrectlywithpropercapitalization,andretrytheoperation.
ACN5356EThedatabasefilenameisundefined.
Explanation:EveryMicrosoftExchangedatabasemustspecifyadatabasefilename.
Systemaction:Processingstops.
Userresponse:Verifythedatabasepropertiesandretrytheoperation.
ACN5357WThetruncationofthetransactionlogfailed.
Explanation:Thetruncationofthetransactionlogfailed.
Systemaction:Processingcontinues.
Userresponse:Refertoothermessagesthataredisplayedtodeterminetheproblem.
ACN5304EACN5357W18IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN5358EAMicrosoftExchangeAPIprotocolerrorhasoccurred.
Explanation:AnunrecoverableMicrosoftExchangeAPIprotocolerrorhasoccurred.
Systemaction:Processingends.
Userresponse:Contactyourservicerepresentative.
ACN5359EUnabletogettheTEMPenvironmentvariable.
Ensurethattheenvironmentvariableissetandretrytheoperation.
Explanation:AnattemptwasmadetogettheTEMPenvironmentvariableforthissystem.
Thisattemptfailed.
Systemaction:Processingstops.
Userresponse:Ensurethattheenvironmentvariableissetandretrytheoperation.
ACN5360EThe/RECOVer=APPLYRESToredlogsoptionisnotallowedduringapartialrestore.
Explanation:Apartialrestorewasrequestedwiththe/RECOVer=APPLYRESToredlogsoption.
The/RECOVer=APPLYRESToredlogsoptionisnotallowedduringapartialrestore.
Systemaction:Processingends.
Userresponse:Enterthecommandtorestoretheentirecomponentorenterthecommandwithoutthe/RECOVer=APPLYRESToredlogsoption.
ACN5361EItisinvalidtohavean'*'withinadatabasename.
Explanation:Anattemptwasmadetobackupadatabasethatcontainsan'*'.
Itisinvalidtohavean'*'inadatabasename.
Systemaction:Processingcontinues,butthisdatabasewillnotbebackedup.
Userresponse:Renamethedatabase,otherwisethisdatabasecannotbebackedup.
ACN5362WThefilespaceinaninvalidfilespacename.
Explanation:Thefilespacedisplayedinthemessageexists,butisaninvalidfilespace.
Systemaction:Processingcontinues,butthisfilespacewillnotbeused.
Userresponse:Ensurethatthedatabasenamedoesnotcontaininvalidcharacters.
RefertotheMicrosoftExchangedocumentationforthelistofinvalidcharacters.
ACN5363WISPRecoveryAgentiseitheratanearlierlevelornotfound.
TheVMbackupdataqueryorrestoreisnotissued.
Explanation:Warning:ToissuetheVMbackupdataqueryorrestore,updatethesoftware.
Pleaseupgradeittosupportthisfeature.
Systemaction:Thecommandisignoredandprocessingcontinues.
Userresponse:ACN5364WThelicensefortheRecoveryAgent,partoftheISPforVirtualEnvironments,iseithernotvalidornotfound.
Explanation:Warning:WithoutavalidlicensefortheRecoveryAgent,youcannotusepartsofDataProtectionforMicrosoftExchangeServertorecoverMicrosoftExchangedatafromaVMbackup.
Systemaction:Thesoftwarecontinuestorun,butyoucannotuseDataProtectionforMicrosoftExchangeServertorecoverMicrosoftExchangedatafromaVMbackup.
Userresponse:Verifythatthecorrectlicensefileisinthecorrectdirectory.
Ifyouusetheinstallationwizard,thelicensefileshouldbesavedtothecorrectdirectory.
ACN5365WRestoringfromtheVMbackupisdisabled.
Restoreactionsareusuallydisabledbecauseoflicenseissuesorcodeincompatibilityissues.
Explanation:Warning:Untiltheproblemisresolved,youcanrestorefromthebackupstakenwithDataProtectionforExchange.
Systemaction:Untiltherootcauseisidentifiedandtheproblemisresolved,therestoreactionisunavailable.
Afteryoufixtheproblem,arestartisnotrequired.
Userresponse:Toidentifytherootcause,verifythatthe.
licfileisinthecorrectpath.
Ifthe.
licfileisnottheproblem,checktheversionsofthecode.
Iftherecoveryagent(client)codeisnotatthesamelevelastheDataProtectionforVMwareandDataProtectionforExchangesoftware,therestoreactionisdisabled.
Youcanupgradetherecoveryagentandretrytherestore.
ACN5500ETheMultiByteToWideChar()functionfailed.
Explanation:Aninternalerroroccurred.
Systemaction:Processingstops.
Userresponse:Retrytheoperation.
ACN5358EACN5500EChapter2.
DataProtectionforMicrosoftExchangeServermessages19ACN5501ETheWideCharToMultiByte()functionfailed.
Explanation:Aninternalerroroccurred.
Systemaction:Processingends.
Userresponse:Retrytheoperation.
Ifthiserrorpersists,contactyourservicerepresentative.
ACN5502ETherestoredestinationdirectorypathneedstobefully-qualified.
Enterthecommandagainandspecifyafully-qualifiedpathforthe/INTOoption.
Explanation:The/INTOoptionwasspecifiedwithoutafully-qualifiedpath.
Systemaction:Processingstops.
Userresponse:Enterthecommandagainandspecifyafully-qualifiedpathforthe/INTOoption.
ACN5705WAnerrorwasencounteredwithIBMSpectrumProtectAPIinitialization,rc=returncode.
Examinethedsierror.
logformoreinformationordetermineiftheISPClientisinstalledproperly.
Explanation:AnattemptwasmadetorunsetupfortheIBMSpectrumProtectAPI.
However,errorswereencountered.
TheAPIisacomponentofthebackup-archiveclient,whichisalsoknownastheVSSRequestor.
Systemaction:Processingcontinues.
Userresponse:Examinethedsierror.
logfiletofindoutmoreinformationabouttheproblem.
Ifthisfiledoesnotexist,itispossiblethattheISPAPIisnotinstalledproperly.
Ifthisisthecase,uninstalltheISPClientandre-runtheconfigurationwizard.
ACN5706IThelogfile_namelogfiledidnotneedpruning.
Explanation:Thelogfilespecifieddidnotexceedthemaximumlogsizeanddidnotneedtobepruned.
Systemaction:Thelogfileisnotchanged.
Userresponse:Thelogfilewillautomaticallybeprunedatalaterdate.
Ifthelogfileistoolargenow,lowerthenumberofdaysthelogentriesareretained.
ACN5798EMSExchangeAPIapinamefailedwithHRESULT:apiretcode.
ChecktheWindowsApplicationEventlogformoredetails.
Explanation:AMicrosoftExchangeAPIerroroccurredduringanoperation.
ThespecificAPIfunctionthatfailed,alongwiththeHRESULTcodeofthefailureandpossiblemessageassociatedwiththaterror,isdisplayed.
Systemaction:Processingstops.
Userresponse:IftheWindowsEventLogdoesnothelptoresolvetheproblem,stopandrestarttheExchangeInformationStoreandretrytheoperation.
ACN5800EThebackupiscorrupt.
Seelogfileforadditionalinformation.
Explanation:WhenattemptingtoprocessanExchangebackupontheIBMSpectrumProtectServer,notallrequiredobjectswerepresent.
Theoperationcannotproceed.
Thespecificbackupaffectedislogged.
Systemaction:Processingstops.
Userresponse:Retrytheoperationwithadifferentbackup.
ACN5805ETherestorefailed.
Thefilealreadyexists.
Deletetheexistingfilesorspecifyadifferentrestore(/INTO)path.
Explanation:Thespecifiedfilealreadyexistsintherestore(/INTO)path.
TheRESTOREFILEScommandisdesignednottooverwriteexistingfiles.
Systemaction:Therestoreoperationfailsandprocessingends.
Userresponse:Ifyouwanttorestorethespecifiedfile,youmustfirstdeletethefilethatexistsintherestore(/INTO)pathandretrytheoperationorspecifyadifferentrestore(/INTO)pathandretrytheoperation.
ACN5811EInvalidcommand.
DataProtectionforExchangeinvalidbackuptypeforaVSSbackuprequest.
Supportedtypesarefull,copy,diff,andincr.
Explanation:AninvalidbackuptypewasspecifiedontheVSSbackuprequest.
RefertoyourDataProtectionforExchangeUser'sGuideforsupportedbackuptypes.
Systemaction:Thebackupoperationiscanceled.
Userresponse:RetrythebackupoperationspecifyingasupportedVSSbackuptype.
Supportedtypesarefull,copy,diff,andincr.
ACN5814EInvalidcommand.
DataProtectionforExchangedoesnotsupportOFFLOADwiththecombinationspecifiedforbackupdestinationandversionofWindows.
Explanation:TheOFFLOADoptionwasspecifiedwithanunsupportedbackupdestination.
DataACN5501EACN5814E20IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesProtectionforExchangeonlysupportsoffloadwithabackupdestinationofISPorifrunningonaWindowsSystem2008orlater,backupdestinationLOCAL,ISPorBOTH.
Systemaction:Thebackupoperationiscanceled.
Userresponse:RetrytheVSSoffloadedbackupoperationspecifyingabackupdestinationofISP.
ACN5815ETheVSSoperationfailedwithrc=returncode.
Checkthedsmerror.
logfileandtheWindowsEventlogformoredetails.
TheVSSProviderlogsmightalsocontainmoreinformation.
Explanation:TherewasafailurewhenDataProtectionforExchangeperformedtheVSSoperation.
Systemaction:TheVSSoperationstops.
Userresponse:Checkthedsmerror.
logfileandtheWindowsEventlogformoredetails.
TheVSSProviderlogsmightalsocontainmoreinformation.
Ifproblemspersist,verifythattheclientacceptorisinstalled,configured,andrunningproperlyonthemachine.
Ifnecessary,uninstalltheISPClientandre-runtheconfiguartionwizardtoreinstalltheclientacceptor.
ACN5816EDataProtectionforExchangeisnotabletorunVSSoperations.
YoumustberunningExchangeServer2010orlater.
Explanation:InordertoperformVSSoperations,DataProtectionforExchangeverifiesthattheExchangeServerlevelisatleastExchangeServer2010.
Systemaction:Theoperationstops.
Userresponse:Verifythattheprerequisitesidentifiedabovearemetandretrytheoperation.
ACN5817EMissing,blank,orinvalidLocalDSMAGENTNodeNameisnotallowed.
Explanation:TorunVSSoperations,DataProtectionforExchangeverifiesthattheLocalDSMAGENTNodeNameisspecifiedandvalid.
ThiserrorindicatesthattheLocalDSMAGENTNodeNameismissing,blank,orinvalid.
Systemaction:Processingstops.
Userresponse:SettheLocalDSMAGENTNodeNametoavalidvalueandretrytheoperation.
ACN5818EInvalidcommand.
DataProtectionforExchangeonlysupportsrestoringVSSbackuptypesoffull,copy,diff,andincr.
Explanation:AninvalidbackuptypewasspecifiedontheVSSrestorerequest.
DataProtectionforExchangesupportsrestoringbackupsoftypefull,copy,diff,andincr.
Systemaction:Therestoreoperationiscanceled.
Userresponse:RetrytherestoreoperationspecifyingasupportedVSSbackuptype.
ACN5819EMultiplebackupobjectswerefoundforthespecifiedcomponentsandbackupdestination.
Usethe/OBJECT=and/BACKUPDESTINATION=optionstoidentifywhichspecificbackupobjecttorestore.
Explanation:ThebackupobjectspecifiedfortheVSSrestoreoperationwasnotspecificenoughtobeunique.
Moreinformationisrequiredtorestorethecorrectbackupobject.
Systemaction:Therestoreoperationiscanceled.
Userresponse:Retrytherestoreoperationspecifyingthe/OBJECT=and/BACKUPDESTINATION=parameters.
ACN5820ETherewerenoExchangebackupsfoundontheIBMSpectrumProtectservermatchingthespecifiedcriteria.
Explanation:AquerywasissuedtotheIBMSpectrumProtectservertofindtheDataProtectionforExchangebackupsthatmatchthespecifiedsearchcriteria.
Nobackupswerefound.
Systemaction:None.
Userresponse:Retrytheoperationusingdifferentcriteria.
ACN5821EThecommandisnotvalid.
DataProtectionforExchangesupportsrestoringtheVMVSSFULLbackuptype.
Explanation:WhentheVMVSSrestorerequestisentered,aninvalidbackuptypeisspecified.
TheFULLbackuptypeissupportedwithDataProtectionforExchangerestorebackups.
Systemaction:Therestoreoperationiscanceled.
Userresponse:StarttherestoreoperationafteryouspecifyasupportedVMVSSbackuptype.
ACN5839EAlternateorrecoverydatabaseyouarerestoringtodoesnotexist.
Explanation:ThealternateorrecoverydatabasethatwasspecifieddoesnotexistontheMicrosoftExchangeServer.
Systemaction:Processingstops.
Userresponse:VerifythatthetargetdatabaseexistsACN5815EACN5839EChapter2.
DataProtectionforMicrosoftExchangeServermessages21andthedatabasehasbeendismountedbeforeretryingtherestore.
ACN5843INobackupswerefoundforthedatabasethatmatchthespecificationsentered.
Checkthatthedatabasename,backupdestination,andOBJECTparametersarecorrect.
Explanation:NobackupsfoundforthespecifieddatabasethatmatchspecifiedbackupdestinationorOBJECT(ifany).
Systemaction:Thisdatabaseisskipped.
Userresponse:Ensurethatthedatabasenameisspelledcorrectly,backupdestinationandOBJECT(ifany)arespecifiedcorrectlyandenterthecommandagain.
ACN5901Emapi32.
dlldoesnotexist.
Ifnecessary,reinstalltheMicrosoftMAPICDOdownload.
Explanation:TheMessagingApplicationProgrammingInterface(MAPI)librarymapi32.
dllisrequiredformailboxrestoreoperations.
Systemaction:Themailboxrestoreoperationfails.
Userresponse:Verifythatthemapi32.
dllfileisinstalledonthesystem.
Runthecommandagain.
ACN5902Emapi32.
dllhasversionversion.
release.
Expectedexpectedversion.
expectedreleaseorhigher.
DownloadandinstallthelatestMicrosoftMAPICDOdownloadandretrytheoperation.
Explanation:ThecorrectversionofMessagingApplicationProgrammingInterface(MAPI)librarymapi32.
dllisrequiredformailboxrestoreoperations.
Systemaction:Themailboxrestoreoperationhasfailed.
Userresponse:Verifythatthecorrectversionofmapi32.
dllisinstalledonthesystem.
Runthecommandagain.
ACN5906ELoadingtheMAPIdynamicloadlibraryhasfailed.
Ifnecessary,reinstalltheMicrosoftMAPICDOdownload.
Explanation:Themapi32.
dllisrequiredformailboxrestoreoperations.
Systemaction:Themailboxrestoreoperationfails.
Userresponse:Verifythatthemapi32.
dllisinstalledonthesystem.
Runthecommandagain.
ACN5907EInitializingtheMAPIsubsystemfailed.
Verifythatthemapi32.
dllisinstalledonthesystemandthatMAPIisenabledforyourmailboxes.
Explanation:TheMAPIsubsystemisnecessaryformailboxrestoreoperations.
Systemaction:Processingstops.
Userresponse:Verifythatthemapi32.
dllisinstalledonthesystemandthatMAPIisenabledforyourmailboxes.
Runthecommandagain.
ACN5908ECreatingtheMAPIprofilehasfailed.
EnsurethatyouhaveOrganizationManagementprivileges,andthatyouhaveanactivemailbox.
Explanation:MAPIrequiresauserwithanactiveExchangemailboxandOrganizationManagementprivilegestoperformmailboxrestoreoperations.
Systemaction:Processingstops.
Userresponse:EitherlogonasauserwithOrganizationManagementprivileges,oraddanactivemailboxforthecurrentuser.
ACN5909ETheMAPIsubsystemlogonhasfailed.
CheckthatyouhaveanactivemailboxandOrganizationManagementprivilegesforthisoperation.
Explanation:MailboxrestoreoperationsrequireauserwithOrganizationManagementprivileges,andanactiveExchangemailbox.
Systemaction:Processingstops.
Userresponse:EitherlogonasauserwithOrganizationManagementprivileges,oraddanactivemailboxforthecurrentuser.
ACN5910EOpeningaMAPImailboxhasfailed.
Explanation:DataProtectionforExchangeattemptedtoopenamailboxusingMAPI,buttheoperationfailed.
TheMAPImailboxwasnotopened.
Systemaction:Processingstops.
Userresponse:Thefollowingcausesaresomeofthemorecommoncausesofthiserror:MailboxdoesnotexistResolution:Createthenecessarymailbox.
MailboxhasneverbeensenttoorloggedintoResolution:Ensurethatthemailboxisactivebyloggingintoitorbysendingatleastonemessagetothemailbox.
MailboxdatabaseisnotmountedResolution:Verifythatthemailboxismounted,andmountitifitisn'talreadymounted.
ACN5843IACN5910E22IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesInsufficientprivilegetoaccessmailboxResolution:EnsurethattheadministrativeIDthatyouareusingtorestoredatahasthecorrectprivileges,andhasanactivemailboxonthesystem.
MicrosoftExchange2003requiresExchangeAdministratorsandLocalAdministratorspermissions,andMicrosoftExchange2007requiresExchangeOrganizationAdministrators,LocalAdministrators.
MicrosoftExchange2010requiresOrganizationManagementandLocalAdministratorspermissionstoresolvethisissue.
ExchangeserverwheremailboxdatabaseislocatedisnotavailableordownResolution:VerifythataccesstoExchangeServerusingExchangeManagementConsole(Exchange2007)orExchangeSystemManager(Exchange2003).
MicrosoftInformationStoreserviceisnotrunningResolution:VerifythatMicrosoftExchangeInformationStoreserviceisrunningthroughcomputermanagementServices.
Starttheserviceifitisnotrunning.
MicrosoftExchangeSystemAttendantserviceisnotrunningResolution:VerifythatMicrosoftExchangeSystemAttendantserviceisrunningthroughcomputermanagementServices.
Starttheserviceifitisnotrunning.
ACN5911ETheMAPIsubsystemhasexperiencedanetworkfailure.
VerifythatyouareaccessingthecorrectExchangeserver,andthattheExchangeserverhastheClientAccessRoleinstalled.
Alsocheckthatthe/CLIENTACCESSSERVERparameteriscorrect.
Explanation:DataProtectionforExchangetriedtoconnecttoExchange,butexperiencedanetworkfailure.
Systemaction:Processingstops.
Userresponse:VerifythatyouareaccessingthecorrectExchangeserver,andthattheExchangeserverhastheClientAccessRoleinstalled.
Alsocheckthatthe/CLIENTACCESSSERVERparameteriscorrect.
ACN5912ETheMAPIsubsystemhasexperiencedafailure.
Explanation:TheMAPIsubsystemhasexperiencedanunknownerror.
Systemaction:Processingstops.
Userresponse:Theproblemismostlikelyaproblemwiththeconfigurationoftherecoveryuser'smailboxortheMAPIconfigurationonyoursystem.
Verifythatbothmeettherequirementsspecifiedinyouruserdocumentation.
ACN5915WUnabletoobtaintheMicrosoftExchangeServerversionrunningonyoursystem.
MicrosoftExchange2013isbeingassumed.
Unexpectedresultsmayoccur.
Explanation:AnattemptwasmadetodeterminethelevelofMicrosoftExchangeServerrunningonthecurrentsystem.
Thisattemptfailed.
Systemaction:Processingcontinues.
However,unexpectedresultsmayoccur.
Userresponse:Iftheoperationfailsorproducesunexpectedresults,verifythatMicrosoftExchangeServeriscorrectlyinstalledonthesystem,andretrytheoperation.
ACN5917IThemailboxhistoryhasbeensuccessfullyupdatedontheISPServer.
Explanation:ThemailboxlocationhistorystoredontheISPServerwascomparedtothecurrentmailboxlocationinformationintheActiveDirectoryandupdatedaccordingly.
Thisoperationisperformedtohelpfacilitateindividualmailboxrestoreoperations.
Systemaction:NoneUserresponse:NoneACN5918WThemailboxhistorydidnotupdatesuccessfullyontheISPServer.
Explanation:AnattemptwasmadetoupdatethemailboxlocationhistorystoredontheISPServer.
Thisoperationisperformedtohelpfacilitateindividualmailboxrestoreoperations.
Problemswereencounteredduringtheupdateattempt.
Systemaction:Themailboxhistoryisnotupdated,butprocessingcontinues.
Userresponse:Verifythefollowing:theActiveDirectoryconfigurationtheDataProtectionforExchangenodeusernameandpasswordtheproxynodeconfigurationontheISPServerACN5921EDataProtectionforExchangerequiresauserwithOrganizationManagementprivileges.
Formailboxrestores,theusermustalsohaveanactivemailbox.
Explanation:MailboxrestoreoperationsrequiresauserwithOrganizationManagementprivileges,andanactiveExchangemailbox.
Systemaction:Processingstops.
Nomailboxesarerestored.
Userresponse:EitherlogonasauserwithamailboxthathasOrganizationManagementprivileges,oraddACN5911EACN5921EChapter2.
DataProtectionforMicrosoftExchangeServermessages23anactivemailboxforthecurrentuser.
ACN5922EThemailbox'mailboxname'wasnotfound.
Explanation:ThemailboxspecifiedforthemailboxrestoreoperationorthedestinationmailboxwasnotfoundintheActiveDirectoryorinthemailboxhistoryinformationstoredontheISPServer.
Systemaction:Thespecifiedmailboxisnotrestored.
Userresponse:Verifythatthespecifiedmailboxnameiscorrect.
Makesurethatyouareusingthemailboxaliaswhenspecifyingthemailboxname.
Aftercorrectingthemailboxname,retrythemailboxrestoreoperation.
Ifthismailboxrestoreisforadeletedormovedmailbox,youmightretrythemailboxrestoreoperationusingthe'MAILBOXOriglocation'option.
Also,makesurethatthedatabaseisrestoredintotherecoverydatabaseproperly.
ACN5923EAnunknownmailboxnamewasspecifiedorthemailboxbackupwasnotfoundintherecoverydatabase.
Verifythatthemailboxnameiscorrect.
Ifthespecifiedmailboxnameiscorrect,verifythatithasbeensuccessfullybackedup.
Explanation:ThemailboxesspecifiedforthemailboxrestoreoperationwerenotfoundintheActiveDirectoryorinthemailboxhistoryinformationstoredontheISPServer.
IfthespecifiedmailboxesexistinActiveDirectory,thenthedatabasebackupwasnotfound.
Systemaction:Thespecifiedmailboxesarenotrestored.
Userresponse:Verifythatthespecifiedmailboxnamesarecorrect.
Makesurethatyouareusingthemailboxaliaswhenspecifyingthemailboxnames.
Aftercorrectingthemailboxnames,retrythemailboxrestoreoperation.
Ifthismailboxrestoreisforadeletedormovedmailbox,youmightretrythemailboxrestoreoperationusingthe'MAILBOXOriglocation'option.
Also,makesurethatthedatabaseisrestoredintotherecoverydatabaseproperly.
Ifspecifiedmailboxnameiscorrect,verifythatithasbeensuccessfullybackedup.
ACN5924ETherewerenousablebackupsfound.
Explanation:Themailboxrestoreoperationfailedbecausenousablebackupswerefound.
Systemaction:Nomailboxesarerestored.
Userresponse:VerifythatyouhavespecifiedthecorrectTCPServeraddressandnodename,andretrytheoperation.
ACN5929ETheMicrosoftExchangeServerMAPIClientandCollaborationDataObjects(MAPICDO)downloadisnotinstalled.
DownloadandinstallthelatestMicrosoftMAPICDOfromtheMicrosoftwebsitebeforerunningmailboxrestoreoperations.
Explanation:MicrosoftExchangeServerMAPIClientandCollaborationDataObjects(MAPICDO)downloadisrequiredformailboxrestoreoperations.
Systemaction:Thespecifiedmailboxesarenotrestored.
Userresponse:VerifythattheMicrosoftExchangeServerMAPIClientandCollaborationDataObjects(MAPICDO)downloadisinstalled.
ACN5930ETherequestedMAPImessageservicewasnotfound.
Explanation:TheMAPImessageservicewasnotfound.
ThisismostlikelyduetotheservicenotbeingdefinedinyourlocalMAPISVC.
INFfile.
Systemaction:Themailboxrestoreoperationhasfailed.
Userresponse:VerifythattherequestedMAPImessageserviceisdefinedinyourlocalMAPISVC.
INFfile.
IfthiserrorresultedfromtryingtorestoretoaPersonalFolders(.
pst)file,lookforthesection"MSPSTMS"inthisfile.
Ifitisnotdefined,addthemessageservicetoyourMAPISVC.
INFfileandrunthecommandagain.
ACN5932ETherecoverydatabasecannotbecreatedbecausetheTEMPenvironmentvariableissettoaninvaliddirectory.
Explanation:TheTEMPenvironmentvariableissettoaninvaliddirectory.
Systemaction:Processingstops.
Userresponse:VerifythattheTEMPenvironmentvariablepointstovalidandaccessibledirectoryandtryagain.
ACN5935WThemailboxrestoreoperationcompletedsucessfully;howevernotallofthemailboxitemswererestored.
Runthemailboxrestoreoperationagainonthemailboxesthatreportedpartialcompletion,orusemailboxfilterstorestoreasmallersubsetofmessages.
Explanation:Themailboxrestoreoperationhasonlypartiallycompleted.
Themessagesthatwererestoredwererestoredcorrectly,butsomeitemswerenotrestored.
Thisfailuremightbebecausethereweretoomanyitemstorestoreinoneoperation.
ACN5922EACN5935W24IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesSystemaction:Processingstops.
Userresponse:Runthemailboxrestoreoperationagainonthemailboxesthatreportedpartialcompletion,orusemailboxfilterstorestoreasmallersubsetofmessages.
ACN5948EAnattempttoquerydetailedmanagedcapacacityfailed.
Explanation:Systemaction:Userresponse:ACN5972TTDPEXCCRESTOREMailboxmailbox-name[,mailbox-name2,mailbox-name3,.
.
.
]wheremailbox-namecanbe:analiasordisplayname[/CLIENTACcessserver=client-access-server-name](default:localClientAccessServer)[/CONFIGfile=tdpexc.
cfg|filename](default:tdpexc.
cfg)[/DAGNODe=nodename][/EXCLUDEDUMPster](default:No)[/FCMOPTFile=dsm.
opt|filename](default:dsm.
opt)[/FROMArchive][/KEEPRdb=Yes|No](default:No)[/LOGFile=tdpexc.
log|logfilename](default:tdpexc.
log)[/LOGPrune=60|n|No](default:60)ACN5975EAvalidIBMSpectrumProtectSnapshotlicensefilecouldnotbelocated.
DataprotectionoperationstoaIBMSpectrumProtectSnapshotvirtualserverarenotallowed.
Explanation:ToperformdataprotectionoperationstoaIBMSpectrumProtectSnapshotvirtualserver,avalidlicensemustbeinstalledintheIBMSpectrumProtectSnapshotinstallationdirectory.
Thislicensefileisnamedfcmclient.
lic.
Systemaction:Processingstops.
Userresponse:Verifythatthefcmclient.
licfileisinstalledandretrytheoperation.
ACN5976EAvalidDataProtectionforExchangelicensefilecouldnotbelocated.
DataProtectionforExchangeisnotlicensedtorundataprotectionoperationstotheISPserver.
WiththecurrentlicensesonlydataprotectionoperationstoaIBMSpectrumProtectSnapshotstand-aloneservercanberun.
Usetheconfigurationwizardtoinstallorlocatetheproperlicense.
Explanation:ToperformdataprotectionoperationstotheISPserver,avalidlicenseforDataProtectionforExchange(calledexcclient.
lic)mustbeinstalled.
ThelicenseshouldbeinstalledintheDataProtectionforExchangeinstallationdirectory.
Systemaction:Processingstops.
Userresponse:Usetheconfigurationwizardtoinstallorlocatetheproperlicense.
ACN5977EThe/BACKUPDESTINATIONparametercannotbe'ISP'whenperformingdataprotectionoperationsusingaIBMSpectrumProtectSnapshotstand-aloneserver.
Explanation:Dataprotectioncommandsdefaultto/BACKUPDESTINATION=LOCALwhenperformedagainstaIBMSpectrumProtectSnapshotstand-aloneserver.
IBMSpectrumProtectSnapshotsupportsnoothervaluesfortheseparameters.
Itisnotnecessarytospecifythisparameter.
Systemaction:Processingstops.
Userresponse:Retrythecommandremovingthe/BACKUPDESTINATIONparameter.
ACN5979INon-Unicode.
pstfilesarenotsupportedwiththisversionofMicrosoftExchange.
Instead,themailboxisrestoredtoaUnicode.
pstfile.
Explanation:Non-Unicode.
pstfilesarenotsupportedwithversion2016ofMicrosoftExchange.
Themailboxisautomaticallyrestoredtoa.
pstUnicodefileinstead.
Systemaction:Processingcontinues.
Userresponse:Noactionisrequired.
ACN5980EThemailboxfilteroptionsspecifiedforthemailboxrestorearenotsupportedwiththisversionofMicrosoftExchange.
Explanation:Whenrestoringmailboxcontent,onlytheFolderNamemailboxfilteroptionissupportedwithversion2016ofMicrosoftExchange.
Systemaction:Processingstops.
Userresponse:Specifyafoldernameasthemailboxfilterandrunthemailboxrestoreoperationagain.
ACN5948EACN5980EChapter2.
DataProtectionforMicrosoftExchangeServermessages25ACN5981IThemailboxwasrestoredsuccessfully.
Removalofthetemporaryfolderisinprogress.
Explanation:Afterthemailboxisrestoredsuccessfully,thetemporarymailboxfolderisautomaticallyremoved.
Systemaction:Processingcontinues.
Userresponse:Noactionisrequired.
ACN5982WThemailboxwasrestoredsuccessfully.
However,automaticremovalofthetemporaryfolderfailed.
Youmustremovethetemporaryfolderlocatedat'location'manually.
Explanation:Automaticremovalofthetemporarymailboxfolderfailed.
Systemaction:Processingcontinues.
Userresponse:Gotoyourtemporarymailboxandremovethetemporaryfoldermanually.
ACN5983ETheMAPIsubsystemhasexperiencedafailure.
Therearenotenoughsystemresourcestocompletetheselectedoperation.
Explanation:Therearenotenoughsystemresourcestocompletetheselectedoperation.
TheWindowsApplicationEventlogmaycontainmoreinformation.
Systemaction:Processingstops.
Userresponse:Ensuretherearesufficientsystemresourcesandrunthecommandagain.
ACN5986IDatabasehascircularloggingenabled.
Cannotperformincrementalordifferentialbackup-skipping.
Explanation:Thedatabasethatwasspecifiedbytheuserhascircularloggingenabled.
Incrementalordifferentialbackupisnotpossible.
Systemaction:Thisdatabaseisskipped.
Userresponse:Ensurethatthedatabasespecifieddoesnothavecircluarloggingenabledandrunthecommandagainifyouwanttoperformincrementalordifferentialbackups.
ACN5987ETheTSMRDBrecoveryfailedtoreturndatabasetoaconsistentstatebecauseofthefollowingerror:Explanation:Therecoverydatabaseisnotinacleanshutdownstatebecauseofafileaccesserror.
Systemaction:Therestoreoperationisstopped.
Resolvethefileaccesserrorbeforeretryingtherestoreoperation.
Userresponse:Whenresolvingthisproblem,donotdeleteorchangeanyfilesordirectoriescreatedbyISPsoftware.
Attempttoaccessthefilesanddirectoriesreferredtointhismessage.
CheckthesettingfortheTSMMOUNTenvironmentvariable.
Ifyouupdatethevaluetocorrectaproblem,restartthesystemtoensurethatallISPservicesareaccessingtheupdatedsetting.
ACN5988WTherecoveryagentCLIcannotdismounttheVMVSSmountpoint:Explanation:Todebugtheproblemthatcausedthedismountfailure,seetheDSMERROR.
LOGfile.
Theproductdocumentationalsoprovidesdetailsthatcanhelpresolvetheproblem.
Systemaction:Therestoreoperationcontinues,buttheVMVSSmountpointremainsonthesystem.
Untilthemountpointisdeleted,thesubsequentrecoveryattemptswillfail.
Userresponse:UseoneofthefollowingrecoveryagentCLIcommandstomanuallydismounttheVMVSSmountpoint.
Beforeyouenteroneofthesecommands,closeanyopenfilesordirectoriesonthemountedVMVSSmountpoint.
IftherecoverydatabaseTSMRDBexists,dismountandremovethedatabasemanually.
(YoucanusetheExchangemanagementshellcommandstocompletethistask.
)SamplerecoveryagentCLIcommandstomanuallydismounttheVMVSSmountpoint:RecoveryAgentShell.
exe-cmountdel-targeteverythingRecoveryAgentShell.
exe-cmountdel-target'your_mount_point'ACN5994EDataProtectionforExchangeisonlylicensedtorundataprotectionoperationstotheISPserver.
Itisnotlicensedtobackupusinglocallymanagedsnapshots.
Explanation:Tobackupusinglocallymanagedsnapshots,avalidIBMSpectrumProtectSnapshotlicenseisrequired.
Systemaction:Processingstops.
Userresponse:ChangethebackupdestinationtobackuptotheISPserverorobtaintheproductsorlicensesnecessarytoenablethisfeatureACN6012WThedatabase;databasehasnotbeenfoundontheExchangeServer.
Thedatabasefileswillberestored.
Aftertherestorecompletes,youcanrecreatethedatabaseontheExchangeServerfromtherestoredfiles.
Explanation:ThedatabasehasnotbeenfoundontheExchangeServer.
TherestorewillcontinuetoallowVSSwritertorestorethedatabasefiles.
ACN5981IACN6012W26IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesSystemaction:Therestoreoperationcontinues,butonlythefilesarerestored.
Userresponse:Aftertherestorecompletes,youcanrecreatethedatabaseontheExchangeServerfromtherestoredfiles.
ACN6027Emapi32.
dllhasbuildversionbuildversion.
Expectedexpectedbuildversionorhigher.
Explanation:ThecorrectbuildversionofMessagingApplicationProgrammingInterfacelibrarymapi32.
dllisrequiredformailboxrestoreoperations.
Systemaction:Themailboxrestoreoperationhasfailed.
Userresponse:Verifythatthecorrectbuildversionofmapi32.
dllisinstalledonthesystem.
Runthecommandagain.
ACN6028WisaDAGpassivedatabasenotinHealthystate--skipping.
Explanation:ArequestwasmadetobackupaDatabaseAvailabilityGroup(DAG)passivedatabase.
TheDAGpassivedatabaseisnotinaHealthystate.
InordertobackupaDAGpassivedatabase,itmustbeinaHealthystate.
Systemaction:Processingcontinues,butthespecifieddatabaseisskipped.
Userresponse:EnsurethattheDAGpassivedatabaseisinaHealthystateandretrythebackupoperation.
ACN6029WAtleastoneitemthathaspassivedatabasecopieswasspecifiedforrestore.
Whenrestoringthistypeofdatabase,caremustbetakeninhandlingthedatabasecopies.
ConsulttheDataProtectionforExchangedocumentationfordetails.
Explanation:WhenrestoringaDatabaseAvailabiltyGroup(DAG)database,additionalstepsmustbetakeninordertosuspendthedatabasecopyandupdatethedatabasecopypriortobringingitonline.
Systemaction:None.
Userresponse:ConsulttheDataProtectionforExchangeorMicrosoftdocumentationfordetails.
ACN6030WAtleastoneitemthathaspassivedatabasecopieswasspecifiedforrestore.
Whenrestoringthistypeofdatabase,caremustbetakeninhandlingthedatabasecopies.
Ifyouhavenotpreparedthepassivedatabasecopiesforrestoreorareunsureofthenecessarysteps,pleaseconsulttheDataProtectionforExchangedocumentationfordetails.
DoyouwanttocontinuewiththerestoreoperationExplanation:WhenrestoringaDatabaseAvailabiltyGroup(DAG)database,additionalstepsmustbetakeninordertosuspendthedatabasecopyandupdatethedatabasecopypriortobringingitonline.
Systemaction:None.
Userresponse:ConsulttheDataProtectionforExchangeorMicrosoftdocumentationfordetails.
ACN6031IExcludingdatabasefrombackuplistbecauseofoption--skipping.
Explanation:Abackupcommandhasbeenissuedwheretheoption/EXCLUDENONDAGDbs,/EXCLUDEDAGACTive,/EXCLUDEDAGPASsive,/MINimumbackupintervalor/PREFERDAGPASsivehasbeenspecifed.
Thedatabasehasmettheexcludeoptioncriteriaandisskippedfrombackup.
Systemaction:Processingcontinues,butthespecifieddatabaseisskipped.
Userresponse:None.
ACN6032ECannotcreatetherecoverydatabasebecausethereisanexistingrecoverydatabaserecoverydatabasenameontheExchangeServer.
Explanation:DataProtectionforExchangecannotcreatetherecoverydatabasebecausetherealreadyisanexistingrecoverydatabaseontheExchangeServer.
Systemaction:Processingstops.
Userresponse:RemovetheexistingrecoverydatabasefromtheExchangeServer.
Runthecommandagain.
ACN6033ETheoption/MOUNTDAtabases=yeswasspecifiedwithout/RECOveroption.
Explanation:Arestorecommandhasbeenissuedwheretheoption/MOUNTDAtabases=yesbuttheoption/RECOverwasnotspecified.
Thisisaninvalidcombination.
Systemaction:ProcessingStopsUserresponse:Issuearestorecommandwithout/MOUNTDAtabases=yesifyoudonotintenttoapplylogs.
ACN6038IExcludingstoragegroupfrombackuplist--skipping.
Explanation:Abackupcommandhasbeenissuedwheretheoption/EXCLUDESGhasbeenspecifed.
ThestoragegrouphasmettheexcludeoptioncriteriaandACN6027EACN6038IChapter2.
DataProtectionforMicrosoftExchangeServermessages27willbeskippedfrombackup.
Systemaction:Processingcontinues,butthespecifiedstoragegroupisskipped.
Userresponse:None.
ACN6039EAnerrorhasoccurredwhilemountingordismountingadatabase.
Explanation:Anerrorwasdetectedwhilemountingordismountingadatabase.
Systemaction:Errorsweredetectedwhilemountingordismountingadatabase.
Userresponse:PleasechecktheWindowsEventLogforanyExchangeerrors.
Ifthiswasamountproblemduringarestore,pleaseverifythecorrect/RECOVeroptionvaluewasused,andthecorrectsequenceoftheExchangetransactionlogs.
Pleaseresolveanyproblems,andretrytheoperation.
Iftheerrorspersist,contactyourservicerepresentative.
ACN6040WComponentrequiresafullbackup.
DataProtectionforExchangecannotperformanincrementalordifferentialbackup-skipping.
Explanation:Thecomponentthatwasspecifiedbytheuserrequiresafullbackup.
Anincrementalordifferentialbackupisnotalloweduntilafullbackupisperformed.
Thissituationcanoccurifanewstoragegroupordatabasehasbeenaddedandafullbackuphasnotyetbeenperformed.
Systemaction:Thiscomponentisskipped.
Userresponse:Performafullbackuponthespecifiedcomponentassoonaspossible.
ACN6041ISkipLOCALbackupsthatarestoredonremoteservers.
Explanation:LOCALtypebackupscannotbeusedforrestoreiftheyarestoredonremoteservers.
Systemaction:Processingstops.
Userresponse:Usethe/OBJECT=and/BACKUPDESTINATION=optionstoidentifyanotherbackuptorestore.
ACN6055WExcludeditemisnotvalid.
Itwillbeignored.
Explanation:Abackupcommandwasissuedwitheitherthe/EXCLUDESGor/EXCLUDEDBoption.
Anitemspecifiedintheexcludestatementisnotavaliditem.
Itwillbeignored.
Systemaction:Awarningisdisplayedandprocessingcontinues.
Userresponse:Correcttheinvaliditemspecifiedontheexcludeoptionforfutureoperations.
ACN6065EThemountbackupcommandfailed.
Verifythatavalidmountpointandbackupisspecified.
Formoreinformation,seethedsmerror.
logfile.
Explanation:Themountbackupcommandfailed.
Thebackupspecifiedmightbemounted.
Inaddition,thedrivetomaptomightbeinuse.
ThedirectorytocontainthemountpointdirectoriesforallsnapshotsneedstobeanemptyNTFSdirectorythatdoesnotcontainhiddensystemfilesordirectories.
Systemaction:Processingstops.
Userresponse:Checktomakesurethatthebackupspecifiedisnotmountedandthatthedrivetomaptoisavailable.
RepeatthecommandusinganemptyNTFSdirectoryasthesnapshotsmountpointsdirectory.
ACN6066ETheUNMOUNTBACKupcommandfailed.
Thespecifiedbackupmightnotbemounted.
Formoreinformation,seethedsmerror.
logfile.
Explanation:TheUNMOUNTBACKupcommandfailed.
Thespecifiedbackupmightnotbemounted,ortheremaybeadifferenterror.
Systemaction:Processingstops.
Userresponse:Checktomakesurethatthebackupspecifiedismounted.
Ifso,seethedsmerror.
logfileandtaketheappropriateaction.
ACN6067EInthecomponentlistthatisspecified,thefollowingobjectisnotvalid:'object'.
Verifythevolumeandmountpointnamesarecorrectlyidentifiedandspelledcorrectly.
Explanation:Thecommandthatisenteredincludesacomponentlist.
Thelistofcomponentscontainsoneormoreinvalidobjects.
Forexample,whenenteringaBACKUPorRESTOREcommand,ifthecomponentlistincludesavolumeormountpointthatisnotvalidorisnoteligibleforbackup,thismessageisdisplayed.
Inaddition,theGUIDvolumenamecannotbespecified.
ForRESTORE,MOUNTBACKUP,orDELETEBACKUPcommands,thismessageisdisplayedifthecomponentlistcontainsabackupspecificationthatisnotfoundinthebackupinventory.
Systemaction:Processingstops.
Userresponse:Verifythecorrectsyntaxisusedwhenenteringthecommand.
Ifthemessageisdisplayedagain,verifythevolumeandmountpointnamesarecorrectlyidentified.
Amisspellingcantriggerthismessage.
ACN6039EACN6067E28IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN6068Iisbeingbackedupbyadifferentserver--skipping.
Explanation:ADatabaseAvailabilityGroup(DAG)databaseisskippedfrombackupifanothercopyofthesamedatabaseisbeingbackedupbyadifferentserver.
Systemaction:Processingcontinues,butthespecifieddatabaseisskipped.
Userresponse:Checkwhetherthedatabaseisbeingbackedupbyadifferentserver.
Alsocheckthatthereisnotanotherinstanceoftdpexcc.
exeorotherbackuprunning.
ACN6076Icannotbebackedupbecauseits'BackupInProgress'flagissetto'True'.
Checkwhetherthedatabaseisbeingbackedupbyadifferentserver--skipping.
Explanation:ADatabaseAvailabilityGroup(DAG)databaseisskippedfrombackupifits'BackupInProgress'flagissetto"True"byExchangeserver.
Systemaction:Processingcontinues,butthespecifieddatabaseisskipped.
Userresponse:Checkwhetherthedatabaseisbeingbackedupbyadifferentserver.
Alsocheckthatthereisnotanotherinstanceoftdpexcc.
exeorotherbackuprunning.
ACN6080EConflictoption:Explanation:Thismessagedisplaysthecommandthatwasentered,uptoandincludingtheconflictoptionthatwasdetected.
Systemaction:Processingends.
Userresponse:Re-enterthecommandspecifyingvalidcommandoptions.
ACN6081EMissing,blank,orinvalidREMOTEDSMAgentnodeisnotallowed.
SettheREMOTEDSMAgentnodeoptiontoavalidvalueandretrytheoperation.
Explanation:InordertorunVSSoperations,DataProtectionforExchangeverifiesthattheRemoteDSMAGENTNodeNameisspecifiedandvalid.
ThiserrorindicatesthattheRemoteDSMAGENTNodeNameismissingorblank.
Also,theRemoteDSMAGENTNodeNamecannotbethesameastheLocalDSMAgentNodeName.
Systemaction:Processingstops.
Userresponse:SettheREMOTEDSMAgentnodetoavalidvalueandretrytheoperation.
ACN6082IThefollowingoptionsaredeprecatedandwillbeignored:deprecatedOptionExplanation:Theoptionyouenteredisdeprecated.
DataProtectionforExchangeignorestheoptionandprocessingcontinues.
Systemaction:DataProtectionforExchangeignorestheoptionandprocessingcontinues.
Userresponse:Ifappropriate,updateyourscriptstoremovereferencestoanydeprecatedoptions.
ACN6083WDatabaseisarecoverydatabase--skipping.
Explanation:Arequestwasmadetobackupasetofdatabases.
However,somedatabasesarerecoverydatabases.
Recoverydatabasescannotbebackedup.
Systemaction:Processingcontinues,buttherecoverydatabasesareskipped.
Userresponse:Donotspecifyrecoverydatabasestobebackedup.
ACN6086WThefollowingvaluesforthemailboxfilteroptionarenotsupportedandtheoptionsareignored:unsupportedfilterExplanation:Themailboxfilteroptionenteredisnotsupported.
DataProtectionforExchangeignoresthefilterandprocessingcontinues.
Systemaction:DataProtectionforExchangeignoresthefilterandprocessingcontinues.
Userresponse:ProvidesupportedvalueformailboxfilteroptionACN6087EThemailbox'mailboxname'isambiguous,multiplemailboxeswerefound.
Explanation:Multiplemailboxesarefoundforthespecifieddisplaynameoralias.
Systemaction:Processingends.
Userresponse:SpecifymailboxGUIDforrestoreandtrytheoperationagain.
ACN6088WDPattemptedtodeletethetemporaryfolder'foldername'fromtemporarymailbox,buttheoperationwasonlypartiallysuccessful.
Theremainingfoldercontentsmustbedeletedmanually.
Explanation:DPusesatemporarymailfoldertoperformsomemailboxrestoreoperations.
Aftertheoperationcompleted,DPattemptedtodeletethetemporaryfolder,buttheoperationonlypartiallycompleted.
ThispartialfailuremaybeduetothesizeACN6068IACN6088WChapter2.
DataProtectionforMicrosoftExchangeServermessages29ofthemailbox.
TheMAPIoperationdeleteFolderreturnedMAPI_W_PARTIAL_COMPLETION.
Systemaction:Thetemporaryfolderispartiallyremoved,andprocessingcontinues.
Userresponse:Manuallydeletethetemporaryfolder.
ACN6091WThemailbox'mailboxname'wasnotfoundintheexistingrecoverydatabaseExplanation:TheparameterUSEExistingrdbissettoYES,butthemailboxesthatwerespecifiedforthemailboxrestoreoperationarenotfoundintheexistingrecoverydatabase.
Systemaction:Thespecifiedmailboxisnotrestored.
Userresponse:Verifythatthespecifiedmailboxnameisinexistingrecoverydatabase.
ACN6092WAnmailboxnamewhichwasnotfoundintheexistingrecoverydatabase.
Verifythatthemailboxnameiscorrect.
Ifthespecifiedmailboxnameiscorrect,verifythatithasbeeninexistingrecoverydatabase.
Explanation:Themailboxesspecifiedforthemailboxrestoreoperationwerenotfoundinexistingrecoverydatabase.
Systemaction:Thespecifiedmailboxesarenotrestored.
Userresponse:Verifythatthespecifiedmailboxnameisinexistingrecoverydatabase.
ACN6093TRecoverydatabaserecoverydatabasenameexistsontheExchangeServer.
.
.
Explanation:The/USEEXISTINGRDBvalueisYES.
Restorethemailboxusingtheexistingrecoverydatabase.
Systemaction:Processingcontinues.
Userresponse:noactionneeded.
ACN6094ETheoptionKEEPRdbissettoYes,butthemailboxesarenotinthesamedatabase.
Explanation:TheoptionKEEPRdbissettoYes,butthemailboxesarenotinthesamedatabase.
Systemaction:Processingends.
Userresponse:Viewanyothermessagesthatweredisplayed.
Fixanyoftheproblemsindicatedandenterthecommandagain.
ACN6095TThereisnoexistingrecoverydatabasefound.
.
.
Explanation:The/USEEXISTINGRDBvalueisYES.
butnoexistingrecoverydatabasefound.
Systemaction:Processingcontinues.
Userresponse:noactionneeded.
ACN6096TExistingrecoverydatabaserecoverydatabasenameisbeingremoved.
.
.
Explanation:The/USEEXISTINGRDBvalueisNO.
Removetheexistingrecoverydatabase.
Systemaction:Processingcontinues.
Userresponse:noactionneeded.
ACN6098ETherestoredestinationisnotvalidforthepublicfoldermailboxmailboxname.
Themailboxisbypassedduringrestoreprocessing.
Explanation:ThepublicfoldermailboxmustberestoredtoapublicfoldermailboxthatisonlineontheExchangeServer.
Thepublicfoldermustberestoredtoanexistingonlinepublicfolder.
Andtheonlinepublicfoldermusthavethesamefolderpathasthepublicfoldertoberestored.
IfyouspecifytheMAILBOXRESTOREDESTinationoptionwhenyourestoreapublicfoldermailbox,youmustspecifyanonlinepublicfoldermailboxasthetargetmailboxname,anddonotspecifyatargetfoldername.
Systemaction:Restoreprocessingcontinues,butthemailboxisbypassed.
Userresponse:SettheMAILBOXRESTOREDESTinationtoavalidvalueandretrytheoperation.
ACN6099WThevalueforthemailboxfilteroptionisnotsupportedforthepublicfoldermailboxandtheoptionisignored:unsupportedfilterExplanation:Themailboxfilteroptionthatyouenteredisnotsupportedforthepublicfoldermailbox.
DataProtectionforExchangeignoresthefilterandprocessingcontinues.
Systemaction:DataProtectionforExchangeignoresthefilterandprocessingcontinues.
Userresponse:ProvideasupportedvalueforthemailboxfilteroptionACN6091WACN6099W30IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesACN6100EThearchivemailbox'mailboxname'wasnotfound.
Explanation:ThearchivemailboxspecifiedforthemailboxrestoreoperationwasnotfoundintheActiveDirectoryorinthemailboxhistoryinformationstoredontheISPServer.
Systemaction:Thespecifiedarchivemailboxisnotrestored.
Userresponse:Verifythatthespecifiedmailboxnameiscorrect.
Makesurethatyouareusingthemailboxaliaswhenspecifyingthemailboxname.
Aftercorrectingthemailboxname,retrythemailboxrestoreoperation.
Also,makesurethatthedatabaseisrestoredintotherecoverydatabaseproperly.
ACN6101WThevalueforthemailboxfilteroptionisnotsupportedforthearchivemailboxandtheoptionisignored:unsupportedfilterExplanation:Themailboxfilteroptionthatyouenteredisnotsupportedforthearchivemailbox.
DataProtectionforExchangeignoresthefilterandprocessingcontinues.
Systemaction:DataProtectionforExchangeignoresthefilterandprocessingcontinues.
Userresponse:ProvideasupportedvalueforthemailboxfilteroptionACN6102EArchivemailboxGUID'mailboxname'isnotvalidasinputif/FROMArchiveisspecified,orasmailboxrestoredestination.
Explanation:ArchivemailboxGUIDisnotvalidasinputif/FROMArchiveisspecified,orasmailboxrestoredestination.
Systemaction:Thespecifiedmailboxisnotrestored.
Userresponse:SpecifytheprimarymailboxGUIDasinput.
ACN6103WAmailboxwasnotfoundintherecoverydatabase.
Verifythatmailboxisvalidandlogonatleastonce.
Explanation:Themailboxesspecifiedforthemailboxrestoreoperationwerenotfoundinrecoverydatabase.
Systemaction:Thespecifiedmailboxesarenotrestored.
Userresponse:Verifythatthespecifiedmailboxnameisvalidandlogonatleastonce.
ACN6104ETheoptionUSEExistingrdbissettoYes,buttheexistingrecoverydatabaseisofflineandcannotbemounted.
Explanation:TheoptionUSEExistingrdbissettoYes,buttheexistingrecoverydatabaseisofflineandcannotbemounted.
Systemaction:Processingends.
Userresponse:ChecktheintegrityoftheRecoveryDatabaseandtrymountingitmanually.
ANS6105EThebackupdoesnotsupportrestorethemailboxwith/mountrw.
Explanation:Thebackupdoesnotsupportrestorethemailboxwith/mountrw.
Systemaction:Theoperationfails.
Pleaserestorethemailboxwithoutthemountrwoption.
Userresponse:Pleaseusenormalrestoremethod.
ANS6106IThemountpointisstillexistingonlocalmachine,usethiscommandtoremoveitmanuallyTDPEXCCUNMOUNTBACKupRemove-Mount-CommandANS6107EThedatabase"db-name"cannotberestoredbecausetheselectedsnapshotbackupcanonlybeusedformailboxrestoreoperations.
Explanation:TheselectedsnapshotbackupisaMailboxRestoreOnlytypebackup.
Itdoesnotsupportdatabaserestoreoperations.
AsnapshotbackupbecomesaMailboxRestoreOnlytypebackupafterthebackupismountedusingthe/MOUNTRW=YESand/USESNAPOFASNAPTOMOUNT=NOoptions.
Duringsuchmountoperation,thesnapshotbackupismountedwithread-writeaccessandthebackupdataismodified.
Abackupwithmodifieddatadoesnotsupportdatabaserestoreoperations.
Systemaction:Processingcontinues,butthedatabaserestoreoperationspecifiedasaMailboxRestoreOnlytypebackupisskipped.
Userresponse:Torestorethedatabase,useanalternativebackupthatsupportsdatabaserestoreoperations.
ANS6108EThemailboxrestoreoperationfailed.
ThelocalCOPYbackupisalreadymounted.
Explanation:Therestoreoperationcannotoverwriteanalready-mountedbackup.
Systemaction:Therestoreoperationfailsandprocessingends.
ACN6100EANS6108EChapter2.
DataProtectionforMicrosoftExchangeServermessages31Userresponse:Torestorethemailboxwiththe/MOUNTRWoption,unmountthealready-mountedCOPYbackup,thenrunthemailboxrestorecommandwiththe/MOUNTRWoptionagain.
ANS6109EThedirectorypathspecifiedformountingthelocalCOPYbackupisnotvalid.
Enteravaliddirectorypath.
Explanation:ThedirectorypathspecifiedasthemountpointforthelocalCOPYbackupisnotvalid.
Systemaction:Therestoreoperationfailsandprocessingends.
Userresponse:Torestorethemailboxwiththe/MOUNTRWoption,enteravaliddirectorypathasthemountpointforthelocalCOPYbackup,thenrunthemailboxrestorecommandwiththe/MOUNTRWoptionagain.
ACN6110WDataProtectionforExchangecannotunmountthebackuponmountpoint:Explanation:Todebugtheproblemthatcausedtheunmountfailure,seetheDSMERROR.
LOGfile.
Systemaction:Therestoreoperationcontinues,butthemountpointremainsonthesystem.
Untilthemountpointisdeleted,thesubsequentrestoreattemptsmightfail.
Userresponse:Checkifthebackupismountedonthemountpoint.
Ifso,unmountthemountpointmanuallybyrunningtheUNMOUNTBACKupcommand.
ACN6111IThe/MOUNTRWoptionisignoredbecausetheUSEExistingRDBoptionissettoTrueandanexistingRecoveryDatabase(RDB)isfound.
Therefore,theexistingRDBwillbeusedforthemailboxrestore.
ACN6112WDataProtectionforExchangecannotdeletethedirectorypath:becausethepathislockedbyanotherprocess.
Youmustdeletethepathmanually.
Explanation:Thespecifieddirectorypathislockedbyanotherprocess,suchasMicrosoftExchangeSearchHostControllerandcannotbedeleted.
Touseadirectoryasamountpoint,thedirectorymustbeemptyandnotlockedbyanotherprocessortherestoremailboxoperationwillfail.
Systemaction:Thecurrentrestoreoperationcontinuesandthedirectorypathremainsonthesystem.
However,untilthepathisdeleted,subsequentmailboxrestoreoperationswillfailifyoutrytousethesamemountpointdirectoryagain.
Userresponse:Deletethedirectorypathmanuallybeforerunninganyfurthermailboxrestoreoperations.
ACN6113WYouhaveselectedaread-writeMountoperation.
Thisoperationwillmodifythecontentsofyouroriginalbackup.
ThebackupwillbemarkedasMailboxRestoreOnlyanddatabaserestoreoperationswillnolongerbesupported.
Explanation:AsnapshotbackupbecomesaMailboxRestoreOnlytypebackupafterthebackupismountedusingoptions/MOUNTRW=YESand/USESNAPOFASNAPTOMOUNT=NO.
Duringsuchamountoperation,thesnapshotbackupismountedwithread-writeaccessandtheoriginalbackupdataismodified.
AbackupwithmodifieddatadoesnotsupportdatabaserestoreoperationsSystemaction:ThebackupwillbemarkedasaMailboxRestoreOnlybackup.
Userresponse:DonotusetheMailboxRestoreOnlybackuptoperformdatabaserestoreoperations.
ACN6114WThepreferenceorpreferencespreferencelistthatcanbespecifiedinthepreferencefilepreferencefilenamearenotvalidforthecurrentoperation.
Defaultvalueswillbeusedinstead.
Explanation:Someofthepreferencevaluesspecifiedintheconfigurationfilearenotvalidforthecurrentoperation.
Unlessyouspecifyvalidcorrespondingoptionsusingthecommandline,defaultvalueswillbeusedinstead.
ConsulttheConfiguringorReferenceinformationchaptersoftheDataProtectionforMicrosoftExchangeServerInstallationandUser'sGuideforvalidpreferencevalues.
Systemaction:Processingcontinues.
Userresponse:ChecktheconfigurationfileandcorrectthepreferencevaluesperthoseoutlinedintheConfiguringorReferenceinformationchaptersoftheDataProtectionforMicrosoftExchangeServerInstallationandUser'sGuide.
ANS6109EACN6114W32IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesAppendix.
AccessibilityfeaturesfortheIBMSpectrumProtectproductfamilyAccessibilityfeaturesassistuserswhohaveadisability,suchasrestrictedmobilityorlimitedvision,touseinformationtechnologycontentsuccessfully.
OverviewTheIBMSpectrumProtectfamilyofproductsincludesthefollowingmajoraccessibilityfeatures:vKeyboard-onlyoperationvOperationsthatuseascreenreaderTheIBMSpectrumProtectfamilyofproductsusesthelatestW3CStandard,WAI-ARIA1.
0(www.
w3.
org/TR/wai-aria/),toensurecompliancewithUSSection508(www.
access-board.
gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards/section-508-standards)andWebContentAccessibilityGuidelines(WCAG)2.
0(www.
w3.
org/TR/WCAG20/).
Totakeadvantageofaccessibilityfeatures,usethelatestreleaseofyourscreenreaderandthelatestwebbrowserthatissupportedbytheproduct.
TheproductdocumentationinIBMKnowledgeCenterisenabledforaccessibility.
TheaccessibilityfeaturesofIBMKnowledgeCenteraredescribedintheAccessibilitysectionoftheIBMKnowledgeCenterhelp(www.
ibm.
com/support/knowledgecenter/about/releasenotes.
htmlview=kc#accessibility).
KeyboardnavigationThisproductusesstandardnavigationkeys.
InterfaceinformationUserinterfacesdonothavecontentthatflashes2-55timespersecond.
Webuserinterfacesrelyoncascadingstylesheetstorendercontentproperlyandtoprovideausableexperience.
Theapplicationprovidesanequivalentwayforlow-visionuserstousesystemdisplaysettings,includinghigh-contrastmode.
Youcancontrolfontsizebyusingthedeviceorwebbrowsersettings.
WebuserinterfacesincludeWAI-ARIAnavigationallandmarksthatyoucanusetoquicklynavigatetofunctionalareasintheapplication.
VendorsoftwareTheIBMSpectrumProtectproductfamilyincludescertainvendorsoftwarethatisnotcoveredundertheIBMlicenseagreement.
IBMmakesnorepresentationabouttheaccessibilityfeaturesoftheseproducts.
Contactthevendorforaccessibilityinformationaboutitsproducts.
CopyrightIBMCorp.
1995,201733RelatedaccessibilityinformationInadditiontostandardIBMhelpdeskandsupportwebsites,IBMhasaTTYtelephoneserviceforusebydeaforhardofhearingcustomerstoaccesssalesandsupportservices:TTYservice800-IBM-3383(800-426-3383)(withinNorthAmerica)FormoreinformationaboutthecommitmentthatIBMhastoaccessibility,seeIBMAccessibility(www.
ibm.
com/able).
34IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesNoticesThisinformationwasdevelopedforproductsandservicesofferedintheUS.
ThismaterialmightbeavailablefromIBMinotherlanguages.
However,youmayberequiredtoownacopyoftheproductorproductversioninthatlanguageinordertoaccessit.
IBMmaynotoffertheproducts,services,orfeaturesdiscussedinthisdocumentinothercountries.
ConsultyourlocalIBMrepresentativeforinformationontheproductsandservicescurrentlyavailableinyourarea.
AnyreferencetoanIBMproduct,program,orserviceisnotintendedtostateorimplythatonlythatIBMproduct,program,orservicemaybeused.
Anyfunctionallyequivalentproduct,program,orservicethatdoesnotinfringeanyIBMintellectualpropertyrightmaybeusedinstead.
However,itistheuser'sresponsibilitytoevaluateandverifytheoperationofanynon-IBMproduct,program,orservice.
IBMmayhavepatentsorpendingpatentapplicationscoveringsubjectmatterdescribedinthisdocument.
Thefurnishingofthisdocumentdoesnotgrantyouanylicensetothesepatents.
Youcansendlicenseinquiries,inwriting,to:IBMDirectorofLicensingIBMCorporationNorthCastleDrive,MD-NC119Armonk,NY10504-1785USForlicenseinquiriesregardingdouble-bytecharacterset(DBCS)information,contacttheIBMIntellectualPropertyDepartmentinyourcountryorsendinquiries,inwriting,to:IntellectualPropertyLicensingLegalandIntellectualPropertyLawIBMJapanLtd.
19-21,Nihonbashi-Hakozakicho,Chuo-kuTokyo103-8510,JapanINTERNATIONALBUSINESSMACHINESCORPORATIONPROVIDESTHISPUBLICATION"ASIS"WITHOUTWARRANTYOFANYKIND,EITHEREXPRESSORIMPLIED,INCLUDING,BUTNOTLIMITEDTO,THEIMPLIEDWARRANTIESOFNON-INFRINGEMENT,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.
Somejurisdictionsdonotallowdisclaimerofexpressorimpliedwarrantiesincertaintransactions,therefore,thisstatementmaynotapplytoyou.
Thisinformationcouldincludetechnicalinaccuraciesortypographicalerrors.
Changesareperiodicallymadetotheinformationherein;thesechangeswillbeincorporatedinneweditionsofthepublication.
IBMmaymakeimprovementsand/orchangesintheproduct(s)and/ortheprogram(s)describedinthispublicationatanytimewithoutnotice.
Anyreferencesinthisinformationtonon-IBMwebsitesareprovidedforconvenienceonlyanddonotinanymannerserveasanendorsementofthoseCopyrightIBMCorp.
1995,201735websites.
ThematerialsatthosewebsitesarenotpartofthematerialsforthisIBMproductanduseofthosewebsitesisatyourownrisk.
IBMmayuseordistributeanyoftheinformationyousupplyinanywayitbelievesappropriatewithoutincurringanyobligationtoyou.
Licenseesofthisprogramwhowishtohaveinformationaboutitforthepurposeofenabling:(i)theexchangeofinformationbetweenindependentlycreatedprogramsandotherprograms(includingthisone)and(ii)themutualuseoftheinformationwhichhasbeenexchanged,shouldcontact:IBMDirectorofLicensingIBMCorporationNorthCastleDrive,MD-NC119Armonk,NY10504-1785USSuchinformationmaybeavailable,subjecttoappropriatetermsandconditions,includinginsomecases,paymentofafee.
ThelicensedprogramdescribedinthisdocumentandalllicensedmaterialavailableforitareprovidedbyIBMundertermsoftheIBMCustomerAgreement,IBMInternationalProgramLicenseAgreementoranyequivalentagreementbetweenus.
Theperformancedatadiscussedhereinispresentedasderivedunderspecificoperatingconditions.
Actualresultsmayvary.
Informationconcerningnon-IBMproductswasobtainedfromthesuppliersofthoseproducts,theirpublishedannouncementsorotherpubliclyavailablesources.
IBMhasnottestedthoseproductsandcannotconfirmtheaccuracyofperformance,compatibilityoranyotherclaimsrelatedtonon-IBMproducts.
Questionsonthecapabilitiesofnon-IBMproductsshouldbeaddressedtothesuppliersofthoseproducts.
Thisinformationcontainsexamplesofdataandreportsusedindailybusinessoperations.
Toillustratethemascompletelyaspossible,theexamplesincludethenamesofindividuals,companies,brands,andproducts.
Allofthesenamesarefictitiousandanysimilaritytothenamesandaddressesusedbyanactualbusinessenterpriseisentirelycoincidental.
COPYRIGHTLICENSE:Thisinformationcontainssampleapplicationprogramsinsourcelanguage,whichillustrateprogrammingtechniquesonvariousoperatingplatforms.
Youmaycopy,modify,anddistributethesesampleprogramsinanyformwithoutpaymenttoIBM,forthepurposesofdeveloping,using,marketingordistributingapplicationprogramsconformingtotheapplicationprogramminginterfacefortheoperatingplatformforwhichthesampleprogramsarewritten.
Theseexampleshavenotbeenthoroughlytestedunderallconditions.
IBM,therefore,cannotguaranteeorimplyreliability,serviceability,orfunctionoftheseprograms.
Thesampleprogramsareprovided"ASIS",withoutwarrantyofanykind.
IBMshallnotbeliableforanydamagesarisingoutofyouruseofthesampleprograms.
36IBMSpectrumProtectforMail:DataProtectionforMicrosoftExchangeServerMessagesEachcopyoranyportionofthesesampleprogramsoranyderivativeworkmustincludeacopyrightnoticeasfollows:(yourcompanyname)(year).
PortionsofthiscodearederivedfromIBMCorp.
SamplePrograms.
CopyrightIBMCorp.
_entertheyearoryears_.
TrademarksIBM,theIBMlogo,andibm.
comaretrademarksorregisteredtrademarksofInternationalBusinessMachinesCorp.
,registeredinmanyjurisdictionsworldwide.
OtherproductandservicenamesmightbetrademarksofIBMorothercompanies.
AcurrentlistofIBMtrademarksisavailableontheWebat"Copyrightandtrademarkinformation"atwww.
ibm.
com/legal/copytrade.
shtml.
AdobeisaregisteredtrademarkofAdobeSystemsIncorporatedintheUnitedStates,and/orothercountries.
LinearTape-Open,LTO,andUltriumaretrademarksofHP,IBMCorp.
andQuantumintheU.
S.
andothercountries.
IntelandItaniumaretrademarksorregisteredtrademarksofIntelCorporationoritssubsidiariesintheUnitedStatesandothercountries.
LinuxisaregisteredtrademarkofLinusTorvaldsintheUnitedStates,othercountries,orboth.
Microsoft,Windows,andWindowsNTaretrademarksofMicrosoftCorporationintheUnitedStates,othercountries,orboth.
JavaandallJava-basedtrademarksandlogosaretrademarksorregisteredtrademarksofOracleand/oritsaffiliates.
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