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EZView&宇视云用户手册资料版本:V1.
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声明2015-2017浙江宇视科技有限公司及其许可者.
保留一切权利.
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为浙江宇视科技有限公司的商标.
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由于产品版本升级或其他原因,本手册内容会不定期进行更新.
本手册仅作为使用指导,本手册中的所有陈述、信息和建议不构成任何明示或暗示的担保.
宇视科技对使用本手册或使用本公司产品导致的任何特殊、附带、偶然或间接的损害不承担责任,包括但不限于商业利润损失、数据或文档丢失产生的损失,因遭受网络攻击、黑客攻击、病毒感染等造成的产品工作异常、信息泄露.
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您使用产品过程中,请遵守本手册操作说明,并建议在专业人员指导下使用.
本书采用的图形界面格式约定如下:格式意义带尖括号表示按钮名,如:单击[]带方括号[]表示菜单、页签、窗口名,如:选择[设备管理]>多级菜单用>隔开,如:[设备管理>添加设备],多级菜单表示[设备管理]菜单下的[添加设备]子菜单本书采用各种醒目标志来表示在操作过程中应该特别注意的地方,这些标志的意义如下:标志意义说明.
对产品操作使用相关信息进行提示、补充i目录1系统介绍·························································································································11.
1概述···························································································································11.
2典型组网······················································································································11.
2.
1组网一················································································································11.
2.
2组网二················································································································11.
3设备的安装与连接··········································································································22手机服务·························································································································22.
1获取方式······················································································································22.
1.
1Android操作系统··································································································22.
1.
2iOS操作系统·······································································································22.
2用户登录······················································································································32.
2.
1开始体验·············································································································32.
2.
2云登录················································································································32.
3注册云账号···················································································································42.
4添加设备······················································································································42.
4.
1自动搜索·············································································································52.
4.
2手动添加·············································································································52.
4.
3扫一扫················································································································52.
5服务应用······················································································································52.
5.
1实况···················································································································52.
5.
2收藏···················································································································62.
5.
3回放···················································································································73网页服务·························································································································83.
1用户注册······················································································································83.
2用户登录······················································································································93.
3添加设备······················································································································93.
4添加组织······················································································································93.
5服务应用····················································································································104常见问题·······················································································································1111系统介绍1.
1概述通用解决方案,主要由移动APP服务和Web服务组成,依托移动监控客户端软件、云端服务器、智能终端设备等,利用云计算、移动互联网和大数据等新一代信息技术构建的解决方案,为中小型企业提供可视化为基础的健康、低碳、智能、舒适、安全的信息化服务.
1.
2典型组网1.
2.
1组网一1.
2.
2组网二21.
3设备的安装与连接本文中涉及的终端设备仅指IPC或NVR.
设备的安装请参见随设备发货的用户资料.
设备连线示意图如下:2手机服务2.
1获取方式说明:建议在Wi-Fi环境中下载手机客户端.
2.
1.
1Android操作系统方式一:手机商城(360、腾讯、百度、安智、小米等)搜索"EZView"下载;方式二:扫描设备本体的二维码下载;方式三:登录ezcloud.
uniview.
com网站获取;方式四:登录设备的Web界面,进入[配置>网络>宇视云]界面,扫描二维码下载.
2.
1.
2iOS操作系统方式一:登录APPStore,搜索"EZView"下载;方式二:扫描设备本体的二维码下载;方式三:登录ezcloud.
uniview.
com网站获取;方式四:登录设备的Web界面,进入[配置>网络>宇视云]界面,扫描二维码下载.
说明:下文以iOS操作系统为例,介绍手机客户端的应用.
32.
2用户登录首次开启手机客户端时,系统提供云登录、开始体验两种方式.
云登录:使用云账号登录,可添加、配置及操作云设备.
开始体验:免账号快捷登录,可添加、配置及操作本地设备.
2.
2.
1开始体验单击后,进入实况界面.
2.
2.
2云登录选择云登录前请确保您已经注册了云账号,具体操作请参见"2.
3注册云账号".
(1)单击后,进入云账号界面.
(2)单击界面右上角的按钮,选择设备所在的服务区.
说明:若设备在中国大陆,建议选择"中国服务区",其余选择"International".
(3)输入已注册的账号和密码后,单击.
.
42.
3注册云账号若您需要登录云账号,添加、配置及操作云设备,请申请注册云账号.
(1)根据提示完成手机客户端的下载和安装.
(2)开启手机客户端,进入云账号界面.
说明:若您在后面的操作中需要注册,请单击[主菜单>云账号],进入云账号界面.
(3)选择[注册],根据提示完成注册.
(4)注册成功后用户自动登录.
2.
4添加设备(1)单击[主菜单>设备列表],进入设备列表界面.
(2)单击(若添加云设备可直接单击),选择添加方式.
(3)选择"自动搜索"、"手动添加"或"扫一扫",按提示完成设备添加.
52.
4.
1自动搜索系统自动搜索同一局域网内的设备,可批量添加设备.
2.
4.
2手动添加P2P(二维码扫描或手动输入注册码,需要设备支持P2P功能).
通过扫描或者手动输入粘贴在设备本体上的二维码.
您也可进入设备的Web界面,在[配置>网络配置>宇视云]界面,获取注册码或二维码信息.
IP/Domain使用IP/域名地址访问的方式添加设备.
EZDDNS使用私有域名服务的方式添加设备.
2.
4.
3扫一扫直接扫描二维码添加设备.
2.
5服务应用2.
5.
1实况(1)开启手机客户端,进入实况界面.
(2)单击或,在[摄像机列表]中,选择需要查看实况的设备,单击,即可进行实况播放.
在[实况]界面可通过下方的功能按钮进行相应的操作.
62.
5.
2收藏(1)开启手机客户端,进入实况界面开启实况播放.
(2)单击,收藏画面模式、摄像机及其所在窗格位置.
7说明:您也可以在[收藏夹]界面进行摄像机收藏.
2.
5.
3回放(1)开启手机客户端,单击主菜单后选择[回放],进入回放界面.
(2)单击或,在[摄像机列表]中,选择需要查看录像的设备,选择录像回放的开始时间,单击,进行回放.
83网页服务3.
1用户注册说明:手机客户端或EZCloud网站注册的帐号可通用,若已有帐号可直接登录.
(1)在浏览器中输入网址ezcloud.
uniview.
com,按回车键进入登录界面,单击按钮.
(2)根据提示完成注册.
93.
2用户登录(1)在浏览器中输入网址ezcloud.
uniview.
com,按回车键进入登录界面.
单击按钮.
(2)输入手机号(或用户名)及密码后,进入[设备信息列表]界面.
3.
3添加设备(1)在[设备信息列表]界面,单击,进入[新增设备]界面.
(2)输入设备注册码、名称.
说明:您可通过登录设备界面获取注册码,具体操作请参见相应的用户资料.
(3)点击[添加],页面自动跳转至[设备信息列表],在[我的云端设备]显示已添加的设备.
说明:选择设备列表中相应的设备,单击,可以删除该设备.
3.
4添加组织为了便于管理,可将一台或多台设备添加到同一组织下.
(1)单击,进入[新增组织]界面.
10(2)选择父组织并输入待添加的组织名称,单击,页面自动跳转,在[组织信息列表]界面显示已添加的组织.
(3)点击,输入设备注册码、名称,选择新添加的组织名称,单击,设备成功添加到该组织下.
说明:选择组织列表中相应的组织,单击,可以修改组织名称;单击,可以删除该组织,包含设备的组织无法被删除.
3.
5服务应用选择需要进行功能操作的设备后可进行如下操作.
共享设备:单击,在弹出的共享设备信息填写界面中输入相关信息.
11修改设备名:单击,修改设备名称或设备所属组织,点击保存设置.
找回设备密码:单击,通过手机验证的方式生成临时密码.
访问设备的Web界面:单击,进入设备的Web界面进行相应的功能操作.
4常见问题1.
为什么无法访问公网设备(NVR/IPC)请按照以下步骤进行排查.
(1)是否已注册/登录云账号.
若没有,请先注册/登录云账号.
(2)设备是否已经绑定到云账号.
查看方法如下:请登录ezcloud.
uniview.
com网站,登录账号后查看"我的云端设备"下是否已有该设备.
若无,请在网站单击或使用手机客户端重新添加设备.
(3)设备是否已启用宇视云功能.
查看方法如下:12IPC请进入设备的[配置>网络>宇视云]配置界面,确保宇视云为开启状态,设备状态为在线.
当"注册状态"为"在线"表示设备与宇视云服务器正常连接,"离线"则表示未连接.
NVR请进入设备的[配置>网络配置>宇视云]配置界面,确保宇视云为开启状态,设备状态为在线.
当"设备状态"为"在线"表示设备与宇视云服务器正常连接,"离线"则表示未连接.