Capitalglobalsign

OpenSourceSoftwareOptionsforGovernmentVersion2.
0,April2012AimThisdocumentpresentsoptionsforOpenSourceSoftwareforuseinGovernment.
ItispresentedinrecognitionthatopensourcesoftwareisunderusedacrossGovernmentandthewiderpublicsector.
ThissetofoptionsisprimarilyintendedtobeusedbyGovernmenttoencourageITsuppliersandintegratorstoevaluateopensourceoptionswhendesigningsolutionsandservices.
Thispublicationdoesnotimplypreferenceforanyvendororproduct.
Opensourcesoftware,bydefinition,isnottiedinextricablytoanyparticularcommercialorganisation.
Anycommercialentitycanchoosetosupport,maintain,orintegrateopensourcesoftware.
Itisunderstoodthatthesoftwaremarket,andtheopensourceecosysteminparticular,isarapidlydevelopingenvironmentandanyoptionslistwillbeincompleteandmaybecomeoutdatedquickly.
Evenso,giventherelativelylowlevelofopensourceexperienceinGovernment,thisoptionslisthasprovenusefulforencouragingITsupplierstoconsideropensource,andtoaidtheassuranceoftheirproposals.
ContextTheCoalitionGovernmentbelievesOpenSourceSoftwarecanpotentiallydeliversignificantshortandlongtermcostsavingsacrossGovernmentIT.
Typicalbenefitsofopensourcesoftwareincludelowerprocurementprices,nolicensecosts,interoperability,easierintegrationandcustomisation,fewerbarrierstoreuse,conformancetoopentechnologyanddatastandardsgivingautonomyoveryourowninformation,andfreedomfromvendorlockin.
OpenSourceisnotwidelyusedinGovernmentIT.
TheleadingsystemsintegratorsandsuppliestoGovernmentdonotroutinelyandeffectivelyconsideropensourcesoftwareforITsolutions,asrequiredbytheexistingHMGICTpolicy.
TherearesignificantandwiderangingobstaclestoOpenSourceinGovernment.
Someofthesearelackofclearprocurementguidance,resistancefromsuppliers,concernsaboutlicenseobligationsandpatentissues,misunderstandingofthesecurityaccreditationprocess,andmythsaroundopensourcequality,supportanditsdevelopmentecosystem.
HowToUseThisdocumentpresentssuggestionsforopensourcesoftwaretobeconsideredfornewITsolutionstomeetbusinessrequirements,orasreplacementsforexistingclosedproprietarysoftware.
Referencestorealworldsignificantuseoftheopensourcesoftwareareextensivelyprovided.
Theprimaryaudiencesforthisoptionslistaretechnicalandenterprisearchitects,commercial/procurementofficersandprojectmanagerswithinthecivilservice,andthosefromthesupplierandintegratorcommunitywhoinfluencethedesignandmakeupofICTsolutionstoGovernment.
Customersandsuppliersinthewiderpublicsectorarealsoencouragedtomakeuseofthisdocument.
Thissetofoptionscanbeusedto:InformthedesignofnewITsolutions.
SuggestopportunitiesforITserviceorsolutionrefreshes.
Challengeaproposedsolutionthatdoesnotuseopensourcetechnology.
Thisdocumentdoesnotpresentalistofpre-approvedsoftware.
ThisdocumentdoesnotremoveexistingrequirementsforduediligenceandassuranceonthepartofGovernment.
InparticularitdoesnottransferanytechnologyriskfromITintegratorsandsupplierstoGovernment,whereithaspreviouslybeencontractuallyplacedwiththosesuppliersandintegrators.
Notes:Thebroadcriteriaforopensourcesoftwaretobelistedinthisoptionssetisthatthereshouldbearealisticopportunityforuseingovernment.
Provensignificantuseisakeyfactor,whereprovencanmean:Useatlargescale,volumeorhighperformancescenarios.
Useincriticalfunctions,suchassupportinghealthorsecurity.
Longestablishedhistoryofuse,perhapsovermanyyears.
Thesoftwareshouldalsobecommonlyrecognisedasopensource,primarilyalignedtotheOSIdefinition.
Byexception,somesoftwaremaybelistedwithoutreferenceswhereitisfeltsignificantopportunitiesforvalueformoneymayberealised.
Thesearekepttolowriskusescenarios.
Commentaryistheopinionoftheauthor,anddoesnotnecessarilyrepresenttheviewsofanygovernmentbody,vendororcommunity.
Ifspecificopensourcesoftwareisnotlisted,itdoesnotnecessarilymeanthatitisunsuitableforGovernment.
Itshouldbenotedthatusagestatisticsforopensourcesoftwareareverydifficulttoobtainasthereisnoregistrationorlicensingprocess,andthereisnocentralsourceforthesoftware.
Feedback&SuggestionsPleaseprovidefeedbackandsuggestionstoopensource@homeoffice.
gsi.
gov.
ukContents1.
Infrastructure&Server52.
Data&Databases113.
Middleware144.
ApplicationServers175.
ApplicationDevelopment&Testing196.
Cloud217.
BusinessApplications238.
Network309.
Web&WebApplications3310.
Geographic&Mapping3911.
SecurityTools4212.
DesktopOffice4413.
SpecialistApplications4814.
Education&Library5115.
Health5316.
ServiceManagement5417.
AgileDevelopment&ProjectManagement55Infrastructure&ServerSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseServerOperatingSystemsRedHatEnterpriseLinuxCanonicalUbuntuServerCentOsLinuxNovellSUSELinuxMicrosoftWindowsServerUNIX-SunSolaris,IBMAIX,HPUXGeneralpurposeUnix-likeoperatingsystemwithprovenhigherperformance,availabilityandsecurityrecord.
EnterpriseLinuxdistributionsaretestedmorethancuttingedgedistributionsaimedatdevelopersorhomeuse.
Withabilliondollarrevenue,RedhatisaleadingproviderofsupportandservicesforenterprisegradeLinuxservers.
Ithasapproximately62%ofthecommerciallysupportedLinuxmarket.
CentOSisarebuiltfromRedHatenterpriseversionsofthesourcecodebutwithoutRedhattrademarks,andusablewithoutcommercialsupportsubscriptioncosts.
SupportforCentOScanalsobeprocured.
LondonStockExchangehasmovedfromaMicrosoft.
NetbasedinfrastructuretoaNovellSuseLinuxbasedinfrastructuretoimprovespeedandstability.
Referencehttp://bit.
ly/e2KL7wLinuxpowerstheglobalWikipediasite.
Referencehttp://bit.
ly/13ynJhRedhatusersincludetheNewYorkStockExchange,USArmy,.
Referencehttp://red.
ht/IHgZgrCentOSisusedbytheMexicanFederalPowerCommission.
Referencehttp://bit.
ly/hrXBgbNetcraftSurveyMarch2011showstop5mostreliablewebhostingprovidersrunLinux.
Referencehttp://bit.
ly/fyHGxKThewww.
gov.
ukbetausesUbuntuServer.
Referencehttp://bit.
ly/zVAoXcFreeBSD,NetBSD,OpenBSDMicrosoftWindowsServerUNIX-SunSolaris,IBMAIX,HPUXGeneralpurposeUnix-likeoperatingsystemwithprovenperformance,availabilityandsecurityrecord.
BSDshaveaparticularrecordininternetandnetworkservices,andunderlymanycommercialnetworkproducts.
FreeBSDisconsideredstableandreliableandpowerssomeofininternet'sbusiestsites,includingforawhileMicrosoft'sHotmail.
Referencehttp://bit.
ly/iev6qZForce10routersandswitcheshaveanOSbasedonNetBSD.
Referencehttp://bit.
ly/fDjqZNFreeBSDusedinproductsfrommajorcompaniesincludingApple,BlueCoat,Citrix,Ironport,Juniper.
McAfeeandNetApp.
Referencehttp://bit.
ly/e2wFtEFreeBSDpowersbusysitesincludingYahoo!
Referencehttp://bit.
ly/3eCauvDesktopOperatingSystemsRedHatDesktop/WorkstattionLinuxCanonicalUbuntuCentOsLinuxSUSE/OpenSuseLinuxMicrosoftWindowsXP,Vista,7AlternativedesktopsarelikelytobesuccessfulwhentheirroleoruseisknowntonotrequireMicrosoftspecificapplications.
Examplesarecontactcentredesktopsrequiringaccesstoawebbasedapplication.
Munichsaves4meuroswithprojectedsavingsof15meurosover3-4years,movingtoLinuxdesktopsandOpenOffice.
Supportticketsreducedfrom70to46permonth.
Referencehttp://bit.
ly/HlS4hb220,000CanonicalUbuntudesktopsdeployedinAndalusia,Spain.
Referencehttp://bit.
ly/ghu4lgFrenchpolicedeplouUbuntudesktoptoapprox90,000desktopssaving50meuros2004-2009,reducingtheITbudgetby70%withnolossofcapability.
Referencehttp://bit.
ly/119awPandhttp://bit.
ly/HQ68lFSpain'sregionofExtremaduramovesto40,000Linuxdesktops.
ComplianttoISO27001security.
Referencehttp://bit.
ly/wNsqGMVirtualisationLinuxKVMXenVMWarevSphere/ESX/ServerKVMisestablishingitselfastheleadingalternativetotheincumbentvirtualisationplatforms.
TheOpenVirtualisationAlliancewhichaimstopromoteKVMoverVMWarehasmorethan160membersinlcudigIBM,Redhat,Intel,HPandBMC.
XenpioneeredvirtualisationbutisconsideredtoovertakenbyKVMbasedplatforms.
CitrixofferscommercialsupportforXenbasedvirtualisation.
IBMusesKVMasbasisforit'sIaaScloudplatform.
Referencehttp://bit.
ly/d9yNqLKVMleadsothervirtualisationtechnologiesinSPECbenchmarks.
Referencehttp://bit.
ly/ovT81Bandhttp://bit.
ly/vBEtu9VirtualboxVMWareWorkstation,ParallelsfordesktopDesktopvirtualisation,developedbySun,nowmanagedbyOracle.
Supportsfeaturescomparabletocommercialsoftwareincludingdevicepassthrough.
CompatiblewithaVmware(vmdk),Microsoft(vhd)andOpenVirtualisationFormat(OVF)virtualmachineimages.
Lightclientonlysoftwareisidealfordevelopmentandtestingenvironments.
Oracle'sVDIenterpriseproductisbasedonVirtualbox.
Referencehttp://bit.
ly/sQHcGIVirtualboxwasusedinthedevelopmentphaseofadisclosurewebsiteprogrammeledbytheHomeOffice.
RemoteDesktopAccessClientsrdesktopRealVNC,TightVNC,UltraVNCCitrixICARdesktopisaclientforMicrosoft'sRDPprotocol.
VNCserversandclientsenableplatformindependentremotedesktopuse.
HandshakingallowsinteroperabilitybetweendifferentVNCimplementations.
VNCimplementationsareavailableforarangeofserverandclientplatformsincludingLinux,Unix,Windows,MacOSandAndroid.
BecauseVNCisapixelprotocol,itismorecompatibleandsuffersfromlessedge-caseissuesthanremotedesktopprotocolswhichtrytointerceptgraphicssubsystems.
OpensourceVNCclientsareusedextensivelyinarangeofindustries.
Examplesincludethehelathandagriculturesectors.
ThecommercialserviceproviderRealVNCwonthe2011Queen'sAwardsforInnovationandInternationalTrade.
Referenceshttp://bit.
ly/KdhFJcandhttp://bit.
ly/IrE60eFilers&StorageFreeNASOpenfilerWindowsfilerserver,NetApp,EMCfilersSoftwareorcommodityNASescanbebettervaluethanthetraditionalNASproducts,particularlyforsmallerusagescenarios,orfortime-limiteduse,suchasforthedevelopmentcycleofanICTprojects.
FreeNASisasoftwaredistributionofafilersupportingarangeofprotocolsfornetworkstorageandrelatedfunctionssuchasauthentication.
ItsupportsWindows(SMB/CIFS),Apple(AFP),NFS(Unix/Linux)storageprotocols,andsupportshardwareoveriSCSI,andRAIDconfigurations.
Itcanbedeployedoncommodityhardware,virtualised,orviabootablemedia.
ItsupportscommonnetworkfunctionssuchasSNMP,andemailalerts.
FreeNASisusedasabackupandstoragecapabilityforaHomeOfficeleddevelopmentphaseofakeyUKGovernmentwebsite.
NextentaStorWindowsfilerserver,NetApp,EMCfilersOpensourcebasedhardwareappliancescanbemorecosteffectivethanthetraditionalleadingfilersuppliers.
NexentastorisanappliancebasedonsignificantopensourcetechnologiesincludingtheNexentaOpenSolarisandZFSdevelopment,andisoftenmuchcheaperthanotherNASvendors.
ItprovidesmostofthefeaturesofenterpriseclassNASsolutions,suchassnapshots,managementutilities,tieringservices,mirroring,andend-to-endchecksumming.
Acommunityeditionsoftwareonlyversionisavailablefreeofchargeforuserswithlessthan18terabytesofuseddiskspace.
Nexentawasreportedin2011asgrowingfatserthanNetAPpandachievingits2000thcommercialdeployment,atotalof330PetaBytesofstorage.
Usersincludetop10financefirms,BASgrouplargestelectronicsretailerinNetherlands,iNet,KTformerlyKoreaTelecom,TWMregionalwatersupplier,viaForensics.
Referencehttp://bit.
ly/hWW8Tyandhttp://bit.
ly/I3kxt9PerformancetestsindicateNextentaisasperformant,ifnotbetter,thanNetAppandEMCproducts.
Referencehttp://bit.
ly/nBMU1cBackupAmanda,BaculaNetVaultBackupAmandaandBaculaarecompatibleacrossLinux,Unix,MacOSandWindowssystems.
CorporateandpublicsectortestimonialsforlargescaledeploymentsincludingBelgianGovernmentbackingup30TB.
Referencehttp://bit.
ly/gp64JyConfigurationManagementPuppetIBMandCAconfigurationmanagementtools,HPOpenViewconfigurationproductsuiteUsedinverylargescaledeployments,anddesignedtobecross-platform,PuppetcanbeusedtomanagetheconfigurationofLinux,UnixandWindowsservers,aswellascommonapplications.
PuppetLabsreceived$8.
5millioninfundingfromGoogle,VMWareandCiscoattheendof2011,leadingtoatotalof$16minvestment.
Enterpriseeditionenablesauditandcompliance.
PuppetprovidesOpenStackintegration.
Thewww.
gov.
ukbetausespuppet.
Referencehttp://bit.
ly/zVAoXcPuppetisusedbylargeinfrastructuressuchasWikimediaFoundation,Dell,Rackspace,ZYnga,Twitter,NYStockExchange,Disney,Citrix,Oracle,Zynga,Nokia,twitter,sugarCRM,Sun/Oracle,LosAlamosNationalLab,andGoogle.
Referencehttp://bit.
ly/JgZzqWandhttp://bit.
ly/nDXhXHData&DatabasesSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseRelationalDatabasesMySQLMicrosoftSQLServerOracleDBIBMDB2Generalpurpose,longestablishedandproven.
ComponentofestablishedLAMPpatternstack,supportingmanycommonpatternsincludingJoomla,Wordpress,Drupal.
Optimisedforreadspeed.
Historicallynotdesignedtobefeaturerich.
SomeofthelargestanduserintensiveonlineservicesuseMysql,includingGoogle,Facebook,FLickr,Wikipedia,Nokia,Youtube.
Referencehttp://bit.
ly/gZf5T7TwitterusesMySQLatscale,quotingtheirengineer"MySQListhepersistentstoragetechnologybehindmostTwitterdata".
Referencehttp://bit.
ly/HuHBVTOtherusersprovidingstudiesandtestimonialsincludeNASA,UNFAO,USNavy,Whitehouse.
gov,NewZealandMinistryofJustice,Ericsson,Cable&Wireless,Nokia.
Referencehttp://bit.
ly/rE8XMMySQLisusedbywww.
gov.
ukbeta.
Referencehttp://bit.
ly/zVAoXcPostgreSQLMicrosoftSQLServerOracleDBIBMDB2Longestablishedandproven.
Historicallydevelopedforfeaturecompletenesstocompetewithcommercialdatabases.
Featuresincludestreamingreplication,triggers,tablepartitioningandstoredproceduresresemblingOracle'sPL/SQL.
Postgreqslwasanearlysupportofgeographicinformation.
EnterpriseDBvariantaimstoreplaceOracledatabase.
LargedataorientedservicesusePostgreSQLincludingYahoo!
,MySpace,SonyOnline,Skype,InternationalSpaceStation.
UnmodifiedPostgreSQLscalingtopetabytes.
Referencehttp://bit.
ly/6ttyNn2011PoliceCrimeMapsiteusespostgresqldatabase.
Atpeakdemandwas220,000requests/second.
www.
police.
ukDistributedLargeStorage,BigData,NoSQLHadoopHBase,CassandraRedisNoSQLMongoDBCouchDBGoogleMapReduceGoogleBigTableIntersystem'sCache,MatisseHadoopistheleadingplatformforpetabytescaledistributeddatastorageandprocessing.
Itisdesignedtodetectandmanagefailuresincommoditycomputenodes,thusnotrelyingonexpensivehigh-availabilityhardware.
CompatiblewithMapReduceAPIs.
During2001,severalcommercialofferingprovidesupportaroundHadoopcomponents,orHadoop-likecomponents,includingfromEMC,OracleandIBM.
MongoDBisadocument(JSON)orientednoSQLstoredesignedforlargescaleandperformance.
HBaseismodelledafterGoogle'sdistributeddatabaseBigTable.
CassandradevelopedandopensourcedbyFacebookprovidesfasterlargestoragebalancedby"eventualconsistency".
ItfollowstheNoSQLconcept.
Themulti-masterarchitecturehasnosinglepointsoffailure,andzero-downtimefailednodereplacement.
Designedforhighlyconsistentdurablestoragethroughdatacentrefailures.
CouchDBisadocumentorientedNoSQLstorewithACIDsemanticsandMapreduceviewsandfilters.
Itisparticularlystrongatmanagingoccasionallyofflinenodes,suchasmobiledevice,tosupportofflineapplications.
Itembracedmodernwebstandards,usingJSONfordocuments,Javascriptforqueries,andHTTPforitsAPI.
RedisNoSQLstoreisgovernedbyVMWareHadoopisusedbyleadinglargescaleoperationsincludingAmazon/A9productsearch,Adobe,AOL,Baiduat3000TB/week,Ebay532nodeclusterand5.
3PB,Facebook1100-nodecluster12PBdata,Hulumediaservice,IBMBlueCloudComputing,Last.
fm,LinkedIn,NewYorkTimes,MicrosoftPowerset,Rackspace,Twitter,Yahoowithmorethan40,000nodes.
Referencehttp://bit.
ly/zI1WpMongoDBisusedbythewww.
gov.
ukbeta.
RealworlduseincludesSAP,MTV,sourceforge,AthenaCapitalResearch,Disney,IGN,TheNationalArchives,Guardian.
,NYTimes,Forbes,Foursquare,LexisNexis,CERN,Springer,andDoodle.
Referencehttp://bit.
ly/zVAoXcandhttp://bit.
ly/DkEXrAdobe,Powerset,Stumbleupon,Yahoo!
,Twitter,andFacebookuseHBase.
Referencehttp://bit.
ly/15mgo5CassandrausedbyAccenture,Adobe,EricssonCisco,IBM,Digg,HP,Netflix,openwave,Facebook,WebEx,Pitneybowes.
Rackspace,Real,Symantec,Twitter.
Netflixbenchmarkedasystemperformingover1millionwritespersecond.
Referenceshttp://bit.
ly/g1HATc,http://bit.
ly/iesAa4andhttp://bit.
ly/tK0wiBCouchDBisusedbytheBBCforitsdynamiccontentplatforms,CreditSuisseforinternalcommoditymarketsdepartment,.
Referencehttp://bit.
ly/5Qu15MiddlewareSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseMessageBusRabbitMQJBOSSIBMMQBEAWeblogicOracleandTibcomessagingproductsAMPQistheestablishingopenstandardforMessageQueuetechnologies.
ItsdevelopmentisledbyBankofAmericaMerrillLynch,JPMorgan,GoldmanSachs,CreditSuisseandBarclays,andGermany'sDeutscheBrsestockexchange.
OtherbackersincludeMicrosoft,CiscoSystems,RedHatandVMware.
RabbitMQisaleadingAMPQimplementation.
RabbitMQissupportedbyaVMWaregroupcompany.
RabbitMQisusedbyNASAfortheircloudplatform,andbytheBBCforitsnewsfeeds.
Referencehttp://bit.
ly/o77FY5India'scitizenindentityinfrastructureusedRabbitMQ.
EnterpriseServiceBusWSO2CarbonJBOSSIBMWebsphereESB,Oracle,TibcoActiveMatrixBusinessWorksJavaOSGiLeadingDanishbankusesJBOSSESBformissioncriticalapplications.
Referencehttp://red.
ht/uZ6qUIMuleESBIBMWebsphereESB,Oracle,TibcoActiveMatrixBusinessWorksAsuccessfullightweightbutenterprisegradeESB,orchestrationandintegrationframework.
Commercialenterpriseeditionprovidesfeaturessuchashighavailabilityandeasiermanagement.
MuleSofthasalwaysbeenstronginthediverserangeofplatformsitcanconnectto.
MulesoftisnowsupportedcommerciallyrunningwithaTomcatserver,furtherreducingcostsforapplicationserver.
MuleESBwasinitiallybyIBMasoneoftheearliestimplementationsofanESBServersidecasestudyshowsMuleESBbeatothersaccordingtoseveralcriteriaincludingfeaturecoverage,vendorresponsetime,richusercommunity,productmaturity,cost,andminimaldependenciesonotherproducts.
Referencehttp://bit.
ly/JgV7bqMulsesofthasver3,200comaniesusingitinproduction.
SignificantsuersincludeAdobe,AT&T,BankofAmerica,Barclays,ebay,charlesschwab,Mastercard,Motorola,FedEx,Qualcomm,Yahoo,Xynga,CBS,Starbucks,Boing,HP,GE,Sprint,Xerox,Walmart,Cisco,Verizon,Unisys.
Referencehttp://bit.
ly/riM2yyCasestudiesincludeTivoreducingdevelopmenttimeby75%,UScasemanagementsystemusedby600courtsdeliveryreducedcost,Netherlandse-governmentreducingtimetodeliverandavoidingvendorlockin,andreducinginfrastructurecostsforahealthsectorfundraisingcharity.
Referencehttp://bit.
ly/riM2yySOAJBOSSBEAAqualogicIBMESB,IBMEIITheJBossEnterpriseSOAPlatformisanopen-sourceJavaEE-basedServiceOrientedArchitectureplatform.
Itisalsopartofthecommerciallysupportedenterprise-gradeofferingfromRedHat'smiddlewareproductsuite.
IBMreference:CamdenCouncilusedJBOSScreatedasingleviewofthecitizentoreduceavoidablecontactwiththecontactcentreandimprovethecitizenexperience.
Referencehttp://red.
ht/ueg4szOystercardwebserviceshavebeenmigratedtotheJBOSSSOAplatformwith80%costsaving,servingapprox10mcustomersperday.
Referencehttp://red.
ht/vhfAgYandhttp://bit.
ly/ueHOKaJobSchedulerQuartzSchedularBMCControl-M,CiscoTidal,IBMTivoliWorkloadScheduler,CAAutosys,Quartzisafullyfeaturedenterprisejobscheduler,whichintegrateswiththeJavaJ2EEorJ2SEplatforms.
Itissuitableforembeddinginsmallapplicationsaswellasdrivinglargecomplexapplications.
QuartzisusedbyVodafoneIreland,Covalent,USDoDforalargee-commercesystem,Level3Communications,Ciscoin-housesystems,Adobe'sLiveCyclesuite.
Referencehttp://bit.
ly/I40k6KApplicationServersSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseJavaApplicationServerRedhatJBossSun/OracleGlassfishApacheTomcatApacheGeronimoIBMWebsphereOracle/BEAWeblogicJBossimplementstheJavaEE6stack.
Fullyfeatured,itsupportsclustering,failover,loadbalancingandtherangeofEEcomponentsincludingJMS,JAAS,JSPandJDBC.
GlassfishsupportsJavaEE6specificationandisknownforscalabilityandspeed.
Supportsclusteringandloadbalancing.
ApacheTomcatisapopularandprovenservletcontainerimplementingtheJavaServletandJSPspecifications.
Itisknowntobeembeddedincommercialproducts.
Jettyislighterbutcompliantapplicationserver,oftenusedembeddedintoothersofferings.
ApacheGeronimoisafullJavaEEsuite,currentlyimplementsJavaEE5specification.
TestimonialsforGlassfishincludesocialnetworkingsites,technologyconsultancies,softwarevendors,PeugeotCitroen,UShealthnetwork,Suncorpinsurance.
Referencehttp://bit.
ly/PTDz2SiemensuseslargescalephysicalmailprocessingsystemusingJBOSSApplicationServer,processing700,000mailitemsperhour,with99.
8%availability.
Referencehttp://red.
ht/sjAsYbJettyisusedbywww.
gov.
ukbeta.
Referencehttp://bit.
ly/zVAoXcNewYorkStockExchangeEuronextusesJBOSSplatform.
Referencehttp://red.
ht/ugXJX1JBOSSApplicationServerusequotedbyRedHatwiththefollowing:(i)AutotraderintheUKcurrentlyrunsitshighvolumewebsiteandover120applicationsonJBossApplicationplatform,(ii)UFI/Learndirectrunsonlineeducationcoursesandadvicesessionsforupto2millionusersusingJBosstechnology,(iii)Siemenshavebuiltahighvolume,highlyperformantandhighlyavailable(99.
8%)mailsortingapplicationforupto700,000piecesofmailperhour.
Referencehttp://red.
ht/seYxXkApplicationDevelopment&TestingSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseProgrammmingIDEEclipseKDeveleopMicrosoftVisualStudioEclipseisaworldleadingintegrateddevelopmentenvironment,originallydevelopedbyIBM.
Itisdesignedtobeamextensibleplatform,andisusedforarangeofnon-developmentpurposesincludingdiagrammingforbusinessprocessesandprojectmanagement.
Itisusedasabasisforotherproducts,includingwellknowncommercialproducts.
EclipseisestablishedfordevelopmentofAda,C/C++,COBOL,Java,J2EE,Perl,PHP,Python,R,Ruby(includingRubyonRailsframework),Scala,Clojure,GroovyandScheme.
Itcanalsobeusedasamodellingtool,usingschemesincludingUMLandBPMN.
EclipsealsoenablesunittestingviaJUnit.
TheEclipsefoundationhas174membercompaniesincludingCA,IBM,Nokia,Oracle,SAP,Adobe,ARM,ATos,Cisco,Ericsson,Google,Intel,Motorola,NEC,RedHat,andBlackberry.
EclipseisusedbyGoogleengineers.
IBM'sRationalmodellingtoolsuseEclipse,asdoFujitsu'sapplicationserversuite.
Referencehttp://bit.
ly/g5jt1nhttp://bit.
ly/HHTrexhttp://bit.
ly/HO4Juuandhttp://bit.
ly/IU2WYeWebApplicationDevelopmentPHP,ZendFrameworkMicrosoftASP.
NetVerycommoncomponentoftheLAMPpattern.
(LinuxApache,MySQL,PHP)ZendFrameworkprovidesadditionallibrariesandcomponentsfordevelopers.
RealworldusesbyCiscoWebEx,NYSEEuronext,FoxInteractiveMedia,FiatGroup,IBMR&DLabs,Mcafee.
Referencehttp://bit.
ly/o6TcFzCodeRepositoryandVersionControlGit,SubversionVisualSourcesafe,RationalTeamConcert,PerforceGitistheleadingdistributedversioncontrolsystem.
Supportnon-lineardevelopment,cryptographicauthenticationofhistories,andissuitedtothelargestdevelopments.
Oneoftheworld'slargestandmostdistributeddevelopments,theLinuxkernel,ismanagedbygit.
PerformanceLoadTestingjmeterLoadRunnerJmeterisalightbutfunctionalandestablishedwebapplicationtestingtool,whichcanbeextendedbypluginsfromanactiveecosystem,includingfromGoogle.
Vastlycheaperthanproprietaryalternatives,itisoftensufficientforrequirements,andinsomecasesmorefunctional,forexamplebeingabletotestformediastreaming.
JmetercantestarangeofcommoninternetandnetworkingprotocolservicesincludingHTTP,FTP,SOAP,JDBC,LDAP,JMS,POP/IMAP,andprovidereports,withtestsabletoparameterisevariablesandtestassertions.
Itcancreateconcurrentloadthoughloadgeneratingthreads.
Jmetercannowoperatedistributedloadteststhroughloadgeneratingnodes.
Previouslythiswasareasonforselectingproprietaryproducts.
JmeterisusedintheHomeOficeleddevelopmentofakeyUKGovernmentwebsitewhichisexpectedtoseeverylargedemandongo-live.
CloudSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseCloudInfrastructureOpenStackAmazonWebServices,MicrosoftAzure,VMWare,CitrixEmergingstandardwithsignificantmulti-vendorbackingprovidingassuranceagainstsingle-vendorlockinandfailure.
PrimarilydevelopedbyNASAandRackspace,nowbackedbyAMD,Intel,Dell,Citrix,Cisco,Canonical,NTTandover160otherorganizations.
Providesvirtualmachinemanagement(OpenStackCompute)andstorage(OpenStackStorage).
SupportsXen,KVM,QemuandMicrosoftHyper-Vhypervisors.
Supportstheopenvirtualmachineformat,OVF,supportedbyDell,Microsoft,Xensource,VMware,Redhat,IBMandOracle.
Over160significantorganisationsbackingOpenStackincludingRackspace,NASA,Citrix,Dell,NTT,AMD,Intel,Cisco,Bull,Memset,NetApp,HP,NEC,Akamai,f5,Quanta,AT&T,DeutcheTelekom,Nexenta,Yahoo,LGCNS,ClearPath.
Referencehttp://bit.
ly/e3AMz6NASAproductionuseofOpenStackcomponents.
CasestudiesincludeSanDiegoSupercomputerCenter,MercadoLibrewith58millioncustomersacrossLatinAmerica,AustralianGovernmentinfrastructureforresearchers,Rackspace,RightScalecloudmanagement.
,FidelityInvestments,AT&T,NASA,USDepartmentofEnergy.
Referencehttp://bit.
ly/I2QYHqTier1ISPusingOpenStackobjectstorage.
Referencehttp://bit.
ly/eGQ4NrEucalyptus,UbuntuEnterpriseCloudAmazonWebServices,MicrosoftAzure,VMWare,CitrixEarlyre-implementationoftheindustryleadingAmazonEC2andS3servicesformanagingvirtualmachines.
Nowformspartofcommercialisedcloudmanagementofferings,includingCanonical'sUbuntuEnterpriseCloudServices.
Allowsdeployment,managementanddynamicscalingofprivateandhybridclouds(overflowcapacitytopublicclouds,egAmazon)SupportsXen,KVMhypervisorsPuma.
comandrelatedsitesuseEucalyptus.
Referencehttp://bit.
ly/hd9DgyOpenNebulaAmazonWebServices,MicrosoftAzure,VMWare,CitrixInteroperateswithAmazonEC2,ElasticHostsUsersmanageviaAmazonAWScompliantAPIsAllowsdeployment,managementanddynamicscalingofprivateandhybridclouds(overflowcapacitytopublicclouds,egAmazon)SupportsXen,KVMandVMwarehypervisorsOpenNebulaisusedbyCERNwhichpeakedat16,000virtualmachinesmanaging400,000jobs.
Referenceshttp://bit.
ly/9SalWZandhttp://bit.
ly/jiB7aEBusinessApplicationsSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseEmailServerZimbraZarafaMicrosoftExchangeServerZimbrawasacquiredbyVMWare.
Itoffersemail,calendar,globaladdresslistsandcollaboration.
Itinteroperatesthroughopenstandardswitharangeofclients.
ZarafaaimstoreplaceExchangeandintegrateswithMSOutlook.
ProvideswebmailservicewithOutlooklookandfeel.
SupportsActiveSyncdevicesandBlackberryEnterpriseServer.
IntegrateswithSugarCRM,AlfrescoECMandOpenERP.
Supportsmailsearch,hierarchicalstorageandarchiving.
ZimbraisusedbyNTT,PurdueUniversity,Comcast,USDefenseDepartment,BechtelandRaytheon.
Referencehttp://bit.
ly/8VKcpyZarafacustomersincludehealthsector,localauthorities,retailandmanufacturingandeducation.
ExamplesareSixt,Brabantia,andFinnishmunicipality.
Referencehttp://bit.
ly/rGBRJBandhttp://bit.
ly/tswL5JSearchEngineLucene/SolrXapianMicrosoftFASTExaleadAutonomyIDOLLucene/Solrisafunctionalycapableandscalablesearchengine.
CanindexPDF,HTML,MicrosoftWordandODFformats,amongstothers.
Lucene/Solr'sstrengthisinitsperformanceandscalability.
Italsoprovidesfeaturesnormallyonlyfoundinthemostexpensivesearchengines.
LuceneprovidessearchcapabilityforWikipedia.
Referencehttp://bit.
ly/erRSEdHightrafficpublicwebsitesthatuseSolr/LuceneincludeAOL,whitehouse.
gov,AT&T,Ticketmaster,TheGuardian,Netflix,news.
com,dig,NASAPDS,eBuyer.
com.
OtherusersincludeGoldmanSachs,Disney,Apple,Cisco,NASANEBULA,MTV.
Referencehttp://bit.
ly/WlANZIntranet,PortalandCollaborationAlfrescoNuxeoMircrosoftSharepoint,OpenTextVignette,OracleWebCenterAlfrescofoundedbyco-founderofDocumentumandformerCOOofBusinessObjects.
Nuxeoisaplatformfordocumentmanagement,assetmanagementandcasemanagement.
Itenablesbusinessapplicationswithworkflowstobedesignedandbuilt.
30,000publicusercapacityatAQA-Assessment&QualificationAlliance.
Referencehttp://bit.
ly/4FY8b8AlfrescousedbyYell.
com.
Sony,EA,ofwat,BBC.
Referencehttp://bit.
ly/4FY8b8IslingtonCouncil.
Referencehttp://bit.
ly/dh3W6iUniversityofWestminsterIntranet.
Referencehttp://bit.
ly/hlRkrXLiferayMircrosoftSharepoint,OpenTextVignette,OracleWebCenterLiferayisaleadingenterpriseportalserver.
Itprovidesfunctionsandportletsforcontentmanagement,blogs,instantmessaging,SSO,messageboards,calendarmail,polls,imagegallery,tagging,knowledgebase,assetpublishingandpublishingworkflow.
ItisJSR168compliant.
ClientsincludeCisco,T-Mobile,SocieteGenerale,Barclays,FrenchMoD,Lufthansa,Vodafone,Allianz,.
Referencehttp://bit.
ly/cd5sW3DocumentandContentManagementSystem(CMS)AlfrescoNuxeoMircrosoftSharepoint,Opentext,Filenet,DocumentumAlfrescoisCMIS1.
0compliant.
CiscoInternetBusinessSolutionsGroup.
Referencehttp://bit.
ly/hl250JFrenchAirForcedocumentinformationsystem.
Referencehttp://bit.
ly/i8kPVZAlfrescoisusedbyIrishRevenueCommissioners.
Referencehttp://bit.
ly/bJXbSyCustomersincludeYell.
,Toyota,SNCF,Fox,LaPoste,Merck,Cisco,Endeca,KLM,FrenchMoD,FrenchMoJ,FrenchInteriorMinistry.
Referencehttp://bit.
ly/4FY8b8RecordsManagement(EDRM)AlfrescoMircrosoftSharepoint,Documentum,Meridio,TRIM,Objective.
CMIS1.
0andDoD5015.
02certifications.
ImplementsSharepointprotocoltoactassubstitutebackend.
IslingtonCouncil.
Referencehttp://bit.
ly/dh3W6iEADS20,000paperfiles.
Referencehttp://bit.
ly/hRJx4VWorkflow,Forms&CaseManagementNuxeoFoxOpenSharepointNuxeoisaplatformfordocumentmanagement,assetmanagementandcasemanagement.
Itenablesbusinessapplicationswithworkflowstobedesignedandbuilt.
FoxOpenisdevelopedbyDepartmentofEnergyandClimateChangeandusedforrapidapplicationdevelopmentforworkflow,MVCbasedandcasehandlingapplications.
NuxeoisusedbytheBBC,FrenchAtomicEnergyCommission,ThePressAssociation,FrenchenergyERDF,FrenchMinistryofDefenceandrelatedgroupsincludingairforce,LaPoste,FrenchInteriorMinistryforpublicportal,ElectronicArts,andaatelcowith160millionmobilecustomers.
Referencehttp://bit.
ly/I0AHEFFoxopenDepartmentforEnergyandClimateChange(DECC)applicationsincludeOil&GasPortal,FOIcasemanagement,correspondencehandling.
AlsousedbyBIS,MoD,BoeingandAustralianDeptofHealth.
Referencehttp://bit.
ly/gtU1ZYEnterpriseResourcePlanning(ERP)OpenERPOpenbravoSAP,Oracle,MicrosoftDynamics,PeopleSoft,SAGE,SAPOpenERPiscommerciallydevelopedandsupported.
Modularcapabilitiesincludesales,CRM,projectmanagement,stockmanagement,accountingandhumanresources.
AlsoprovidesverticalindustryspecificapplicationsoverOpenERP.
OpenBravoiscommerciallydevelopedandsupported.
Includesfinanceandaccounting,sales,purchasing,inventory,procurement,manufacturing,projects,andbusinessintelligence.
OpenERPcustomersincludeLaPoste,Veolia,Danone,Oracle.
Referencehttp://bit.
ly/ej0HHROpenBravo3timeswinnderofInfoworldsoftwareawards.
Referencehttp://bit.
ly/9K9JyxOpenbravocustomersincludeBBVA,CoapteFrenchhealthcare,BasqueCityHall.
Referencehttp://bit.
ly/mClVNCustomerRelationshipManegemnt(CRM)SugarCRMMicrosoftDynamics,SageCRM,SalesforceSugarCRMisacommerciallysuccessfulCRMsystemprovidingsales-forceautomation,marketingcampaignmanagement,customersupport,mobiledeviceCRMandreporting.
In2011,SugarCRMjoinedtheIBMGlobalAlliancePortfolioforcloudsolutions.
SugfarCRMcustomersfromcomms,financial,healthcare,public,professionalservices,manufacturing,technologyandretailsectorsincludeuzo(Portugal'slargesttelecomsprovider),OneFinancial,HealthScreen(replacingSiebel),StateofOregon,InterAct(publicsafetyandsecurity),ThomasCook,ThyssenKrupp,Avis,GeneralMotors.
Referencehttp://bit.
ly/sEHA3MBusinessIntelligence(BI)PentahoBISuiteOracle,IBM,InformaticaIncludesETL,OLAP,reporting,dashboards,workflowanddataminingcapability.
IntegrateswithHadoopforlargescaledataanalysis.
CustomersincludeCamdenBorough,USNavalAirSystemsCommand,HarrisComputerSystems,SunMicrosystems,Specsavers,NHSIslington,BrusselsAirport,NorwaysTV2.
Referencehttp://bit.
ly/ehITaMDataIntegrationTalendIBM,Oracle,SoftwareAG,Tibco,Progress,InformaticaMaturedataintegrationtoolscoveringfilemigrations,datawarehousing,ETL,masterdatamanagement,dataqualityprofiling.
ApplicationintegrationandESBfunctions.
IntegrationwithHadoopaimsat"bigdata"analysis.
Talendisoneofthelargestcompanieswithanopensourcebusinessmodel.
Customersincludeebay,DeutschePost,Allianz,ING,Alcatel-Lucent,AOL,BNPParibas,Orange,VirginMobile,Sony,SNCF,LandRegistry,UNHCR.
Referencehttp://bit.
ly/4odsNandhttp://bit.
ly/4odsNTheIrishRevenueCommissionersuseTalendfordataintegrationandquality.
Referencehttp://bit.
ly/HNLvoPReportingJasperReportsCrystalReports,BusinessObjectsAflexiblereportingplatform,usedonitsown,butalsofoundintegratedintootherofferings.
Jasperisparticularlydeveloperfriendly,enablingintegrationofreportingfunctionstoapplications.
Reportscanincludedashboards,tables,crosstabs,chartsandgauges.
ActiveecosystemofrelatedtoolsincludereportserverssuchastheopensourceJasperServer,toprovideadditionalfunctionalitysuchasreportscheduling.
GraphicalreportdesigncanbeachievedwithiReports.
OthertoolscreatereportstoExcel,WordandPowerPointformats,inadditiontoHTML,PDF,CSVandXML.
JasperSoft,whichalsoprovidesbusinessintelligencecapability,hasalargenumberofcustomersacrossseveralsectorswhohaveoftenreplacedproprietarytechnologies.
TheseincludeamajorIrishGovernmentDepartmentresultinginsignificantsavings,VirginMoney,USANationalInstituteofFoodandAgriculture,andseveraltaxauthoritiesintheNetherlands.
Referenceshttp://bit.
ly/Fxapmandhttp://bit.
ly/HLcQsCOpenReportsCrystalReports,BusinessObjectsFlexiblewebbasedreportsserverwhichcanuseseveralreportingengines,includingJasper,JFreeReport,JXLSandEclipseBIRT.
Servermanagespermissionsandsecurity,schedulingandauditing.
CustomersincludeleadingUSAretailstoreMacy's,andSenegalpublicsectorformicrofinance,healthinsuranceandHRapplications.
AtMontpelierUniversityithasreplacedBusinessObjectsformanytasks.
Referencehttp://bit.
ly/IMP6DcBusinessProcessModelling(BPM)ActivitiBPMIntalioBPMProcessMakerIBMproductsforBPMActivitiisnowgovernedbyAlfersco.
Intalioisawidelydeployedbusinessprocessmanagementsystem,basedonthepopularEclipseplatform.
ProcessmakerisawebbasedworkflowandBPMsystem.
ColosawhichdevelopsProcessMakermeetsISO9001qualitymanagementcertification.
ActivitiisusedbyScarlettoautomatetheprovisionofmulti-playtelecoms.
Referencehttp://bit.
ly/IrGNibProcessmaker'scustomersincludeLenovo,BBVA,GTBank,Toyota.
Referencehttp://bit.
ly/IrHk3KIntalioimplementationgoldpartnersincludeCSCaglobalsystemsintegrator.
TechnologypartnersincludeVMWareandHP.
ClientsincludeThales,USArmy,USDoD,USDoE,Accenture,CapGemini,CSC,Orange,Sky,Vodafone,Veolia,BP,BNPParibas,Santander,Allianz,Samsung,Toyota,IrishRevenue,NewZealandMoJandBraziliangovernment,SingaporeAirlines,Informatica.
Referencehttp://bit.
ly/IypgFJhttp://bit.
ly/IgqasQandhttp://bit.
ly/Igr8FsHumanResources(HR)OrangeHRMOracle,SAPOrangeHRMisacorporatelydevelopedHRmanagementsystemthatcoversleaving,joining,timemanagement,recruitment,performance,expenses,leave,reporting.
Therearedeliverypartnersacrosstheglobe.
CustomersincludeLandmarkpropertymanagement.
Referencehttp://bit.
ly/tMal9sNetworkSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseNetworkMonitoringNagios,otherOpenNMSZabbixHypericHQGroundWorkZenOSSOpsviewBMC,CA,OrionIBMTivoli,HPOpenViewNagioshasheritageinmanyISPs.
Oftenusedwiththegangliagraphingsystem.
OpenNMSisascalableenterpriseclassnetworkmonitoringsystem.
IntegrateswithservicemanagementRequestTracker.
HypericacquiredbyVMwarealsosupportsmonitoringofvirtualisedinfrastructure.
Inadditiontoserver,applicationandperformancemanagementithasintegrationintoVMWare'svshpereproducts.
Zabbixisamaturemonitoringframeworkwithagentsformanyoperatingsystemsandsoftwarestacks.
ZenOSSisaleadingnetworkmonitoringsystem,deployedto35,000customersacross35countries.
Opsview,usingthenagioscore,canmonitorarangeofapplications,operatingsystemsandhardware.
Functionsincludedistributedmonitoring,servicedeskintegration,andreporting.
OpsviewEnterprise3.
10wonthe2011TechworldOnetoWatchaward.
NagiosprovidesmonitoringfortheWikipediainfrastructure.
Referencehttp://bit.
ly/erRSEdZabbixisusedbylargeorganisationssuchasDEACITservicesacrossfourcontinents,leadingPolishtelecomsNetiamonitoring20,000parameters,NTTComms,largeBrazilianenergycompanyPetroBras.
Referencehttp://bit.
ly/swdGQwHypericisusedbyYahoo,Cisco,hi5,GoldmanSachs,DeutscheBank,Avis,comcast.
Referencehttp://bit.
ly/Ig7iHnZenOSSisusedbyRackspace,LinkedIn,VMWare,Motorola,LosAlamos,LexisNexis,DeutscheBank,USArmy,Broadcom,Telstra,CapGemini.
Referencehttp://bit.
ly/vrdvuiOpsviewisusedbySymantec,Sky,Siemens,Telefonica,USArmy,PlusnetISP,Adecco,Lidl,Allianz,andIrishRevenue.
Referencehttp://bit.
ly/kMpTelMailTransportSendmailPostfix,EximMicrosoftExchangeSendmailhasbeenpoweringemailgloballysincetheearly80s.
Postfixisamailtransportagent,originallydevelopedbyIBM,whichforwhichcomplexconfigurationisrelativelyeasier.
Forexample,itsupportedvirtualdomainsearlyandinarelativelymanageablemanner.
DevelopedattheUniversityofCambridge,EximisanadministratoranddeveloperfriendlyMTA.
Itallowsflexiblebuildsandextensions,andgreaternumberofmailpolicycontrols.
PostfixusersincludetheUniversityofMalagaforapprox100,000mailboxes,Connect.
com.
au(nowAAPT)amongstAustralia';slargestnetworkserviceproviders,USNavy.
Referencehttp://bit.
ly/JI5d7lSendmailisthemostpopularMTAontheinternet,andthoughit'suseisdecliningitstillleads.
Referencehttp://bit.
ly/JBqNMSEximispopularwithinlargeISPsanduniversities,handlingthousandsofmailaccounts.
Referencehttp://bit.
ly/8ri5mxCertificateAuthoritiesCA-CertOpenCADigicert,Entrust,GlobalSign,Thawte,Verisign.
OpenCAisopensourcesoftwaretoimplementacertificateauthority.
ItisusedbyleadingprojectssuchasOpenLDAP,OpenSSHandApache.
CACertisacommunitydrivencertificateauthoritywhichissuespublickeycertificatesfreeofcharge.
CAcerthasover200,000verifiedusersandhasissuednearly800,000certificatesasofJanuary2012.
N/ANetworkPacketCaptureandProtocolAnalyserWireshark(formerlyEthereal)NetWitness,CapsaWiresharkisthedefactoprotocolanalyser.
Ithasverycomprehensiveabailitytodecodeandpresentawiderangeofprotocolsrunningoveranetwork.
Forverylargeinfrastructureswiresharkmaybepairedwithhatrdwareoptimisedtocapturelargevolumesofnetworktraffic.
Wiresharkisthedefactoprotocolanalyserinthesecurityanddevelopercommunity.
NetworkServicesVyattaCiscoIntegratedServicesRouters,CiscoASAsecurityappliancesProvidesnetworkservicesandapplicationsbasedonopensourcecoreandsoftware,includingrouting,VPN.
Commercialsupportavailable.
ConsideredcheaperthanincumbentsSimilarinterfacetoJuniperJUNOSandCiscoIOS,aswellasgraphicalinterface.
CustomersincludeToyota,CBS,CSC,EMC,Dell,Nokia,VMWare,Rackspace,FranceTelecom,USHomelandSecurity,USJusticeDepartment.
Referencehttp://bit.
ly/gbFoTuTelephonyVOIPAsteriskCiscoUnifiedCommunicationsManagerHardwareappliancesAsteriskisamaturesoftwarePBX,coveringPSTNandVoIPservices.
Featuresincludevoicemail,conferencecalling,andautomaticcalldistribution.
ProtocolssupportedincludeSIP,MGCP,H323.
AsteriskisknowntosupportcommercialPBXproducts.
CustomersofservicesbasedonAtseriskincludeUSArmy,SymbianFoundation,LaPoste,UniversityofPennsylvania.
Referencehttp://bit.
ly/b8zhvNWeb&WebApplicationsSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseWebServerApachewebserverMicrosoftIISApacheisthewebserverbehindthemajorityofinternetwebsites,andhasbeendominantfor15years.
NetcraftsurveyApril2011shows61%ofinternetwebsiteshostedbyApache,comparedto18%byMicrosoftIIS.
ApacheservestheglobalWikipediasite.
Referencehttp://bit.
ly/13ynJhLighttpd,nginx,CherokeeMicrosoftIISHighperformancealternativestoApache.
Designedforperformanceandscalability,notforawiderangeoffunctionality.
NginxandCherokeehavebuiltinmediastreamingcapabilitytoserveyou-tubelikecapability.
NetcraftsurveyApril2011shows6.
5%ofthemillionmostactivesitesservedbynginx.
LighttpdservesstaticcontentforWikipedia.
Referencehttp://bit.
ly/erRSEdLighttpdisusedbyYoutube,Sourceforgeandtorrentsitesfacingmorethan1000hitspersecond.
Referencehttp://bit.
ly/g5bke7Nginxisusedbywww.
gov.
ukbeta.
Referencehttp://bit.
ly/zVAoXcWebCache,ReverseProxySquid,VarnishF5BIGIP,McAfeeWebGateway,Zeus,BlueCoat,MicrosoftProxyServerSquidandVarnisharepopularwebcachesandreverseproxies.
Theyareidealforoffloadingfromcontentheavydynamicwebapplications.
Varnishisdesignedtobe,andevidencesuggests,moreperformantthansquidandprovidesgreatervisibilityofitsoperation.
Squidisamoreestablishedproduct.
SquidcachesupportstheglobalWikipediaandFlickrsites.
Referencehttp://bit.
ly/dJi4U1VarnishisusedbyFacebook,toservebillionsofrequestsperday,andMercadoLibreLatinAmerica'slargeste-commercesite.
Referencehttp://bit.
ly/Ie6TYCVarnishisusedbywww.
gov.
ukbeta.
Referencehttp://bit.
ly/zVAoXcFlashMediaPlayerJWFlashplayerFlowplayerAdobeFlashPlayerJWFlashplayeriscompatiblewithmediasourceshostedbyCDNssuchasAmazonCloudFrontandAkamai.
JWFlashplayeralsosupportsHTML5playback,avoidingtherequirementforFlash.
Thismakesitcompatiblewithnon-FlashdevicessuchastheiPhoneandiPad.
JWFlashplayerusersincludeWhitehouse,ThomsonReuters,Avis,AT&T,Harvard,IntelandNasdaq.
Referencehttp://bit.
ly/tRAwk6WebContentManagementSystem(CMS)DrupalJoomlaPloneMorello,Vignette/Opentext,Interwoven/AutonomyOpensourcewebcontentmanagementsystemsareaverydynamicandestablishedmarketsegmentwherethecaseagainstproprietaryproductsisstrong.
Featurescommonlyincludewebpublishing,blogs,contentsyndication,discussionforums,andlargepoolofcommunitydevelopedextensions.
WordPress,DrupalandJoomlafeaturesignificantlyamongstthetopinternetsites.
Referencehttp://trends.
builtwith.
com/cmsDrupalisaverymodularcmsandwebapplicationframework,withmuchofitsfunctionalityprovidedbycontributedmodules.
Asidefromthethousandsofoptionalmodules,thecoremodulesincludecontentcreation,usermanagement,logging,searchandworkflowfunctions.
TheDrupalcommunityisveryactive,with10,000developeraccounts,with3000attendingthe2011developersconference.
Drupalaimstobeageneralpurposewebframework,distinctfromsingle-purposeproductssuchasbloggingtools.
Joomlaisaleadingwebcms,withamorecommunityfocus.
JoomlawonthePacktPublishingOpenSourceContentManagementSystemAwardin2006,2007,and2011.
[Ploneisparticularlysuitedtomorecomplexapplications,workflows.
Italsohasastrongsecurityrecord.
Plone'sinterfaceconfirmstoaccessibilitystandardWCAG-AAAhigherthanmostcompetitors.
Plonehasstrengthsinstandardsconformance,accesscontrol,internationalisation,andsecurity.
DrupalisusedbytheUKdata.
gov.
ukandtheUSAwhitehouse.
gov.
Othersitesincludefastcompnay,GreaterLondonAuthority,RutgersUniversity,theprimaryEconomistsite(migratingfromcoldfusionandOracle),andtheWorldFoodProgramme.
Referenceshttp://bit.
ly/dawP27http://bit.
ly/9rCzRgandhttp://nyti.
ms/3NmpYOJoomlaisusedbymanygovernmentsites.
Joomlagovlistsgeographiclocationsofover3000governmentsectorJoomlasitesincludingItaly(765sites),Spain(209),Chile(135),USA(94),UK(76).
UKgovernmentusersincludeMoDandDefra.
OtherusersincludetheEU,UNandWHO.
Joomlaisverysuccessfulacrossothersectorsincludingarts,business,health,media,technologyandeducation.
Referenceshttp://bit.
ly/jGCXxOandhttp://bit.
ly/GcSJVerylargenumberofPlonecustomersincludeBrazilianGovernment,NorwegianArchive,KentConnectsandKentCC,ScottishNationalParty,WarwickshirePolice,UKMoDDefenceAcademy,NASAScience,KebleOxfordandBristolUniversity,NHSNetworks.
Referencehttp://bit.
ly/vThQAnPloneisalsousedbytheFBI,USDeptofEnergey,EuropeanEnvironmentAgency,UnitedNations,.
Referencehttp://bit.
ly/g0XtIrWordpressMorello,Vignette/Opentext,Interwoven/Autonomy,SharepointWordpressisaleadingwebcontentpublishingsystem,primarilyfocussedonblog-publishing,butnowextendingtomoregeneralcontentandfunctions.
Likeotheropensourcewebcontentsystems,ithasanactiveecosystemofextensionplugins.
Usagestatisticssuggestitisthemostcommonwebcontentplatform.
UKCivilServicewebsiteredevelopedin6weeksfromlegacyplatformtoWordpressin2011.
SignificantusersofWordpressincludeEbay,Yahoo,Digg,Ford,WallStreetJournal,Sony,Samsung,NYTimes,CNN,GeneralElectric,Reuters,Forbes,GM,UPSandVW.
Referencehttp://bit.
ly/qhocs2http://bit.
ly/3RU64andhttp://bit.
ly/QRzxoApproximately63%ofthetopmillionsitesuseWordpressaccordingtotrendsmonitorbuiltwith.
com.
Referencehttp://bit.
ly/bJzvxBSquizEZPublishMorello,Vignette/Opentext,Interwoven/AutonomySquizistheonlyopensourcewebcontentmanagementsolutionintheGartner2011/12magicquadrant.
SquizaimstominimiseITinvolvementintheoperationofawebcontentmanagementsystem,emphasisingeaseofuseforcontentroles.
EZPublishisanestablishedcontentmanagementandpublishingsystem,withfunctionsforecommerice,onlinecommunitiesandrole-basedaccess.
SquizclientsincludeMinistryofJustice,ElectoralCommission,AustralianFederalGovernment,RoyalParks,WestminsterAbbey,RoyalCollegeofNursing,LondonSchoolofEconomics,UniversityofOxford,HargreavesLansdown,AustralianSecuritiesExchange,andtheV&A.
Referencehttp://bit.
ly/bC0g4GEZPublishsupportsthecustomerfacingsitesforElleMagazine,VogueAutralia,Eurostar,CNBC,Cosmopolitan,OsloStockExchange,FinancialTimes,EMIMusic,BMW,WallStreetJournal,Heinz,EuropeanSpaceAgency,USDoD,FrenchMoD.
Referencehttp://bit.
ly/kBaubandhttp://bit.
ly/Ji294oAlfrescoMorello,Vignette/Opentext,Interwoven/AutonomyIncludeswebauthoring,workflowandpublishing.
FoxBroadcastingCompanypublicsiteFox.
comissupportedbyAlfresco.
Referencehttp://bit.
ly/ffAhmWBlogEngineWordpresssssLeadingblogenginewithrichfunctionality.
Usersbenefitfromlargepoolofcommunitydevelopedextensions.
MicrosoftLiveSpacesmigratestoWordpressblogengine.
Referencehttp://bit.
ly/d545X0WikiMediaWikiMediaWikiistheleadingwikiengine.
MediaWikiisthesoftwarebehindglobalscaleWikiPedia.
Referencehttp://bit.
ly/13ynJhThedevelopersofwww.
gov.
ukbetauseMediawiki.
Referencehttp://bit.
ly/zVAoXcWebAnalyticsOpenWebAnalytics(OWA)PiwikOWAisaleadingwebanalyticswithsupportforbespokesitesandintegrationintoWordPress,DrupalandMediaWiki.
Offerscampaigntrackinganduserin-pagetracing.
PiwikaimstoofferfunctionssimilartoGoogleAnalytics.
N/AGeographic&MappingSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseGeographicInformationSystems(GIS)QuantumGISGRASSGISESRIproductssuchasARcViewandArcWebandArcGISBentleyMap,IntergraphGeoMediaOpensourceGeographicInformationSystems(GIS)canpotentiallymakesignificantsavingsinasectorwhereproprietarytoolsareexpensive.
Withadecadeofcontinuousdevelopment,QuantumGISisadesktopapplication,enablingviewing,editingandanalysisofgeographicdata.
ItsupportsarangeofdatatypesandsourcesincludingESRIshapefiles.
GRASSGISwasoriginallydevelopedbytheUSArmy,andisnowusedwidelyacrossacademiaanindustry.
QuantumGISiscommerciallysupportedwithprovidersbasedinmostEuropeancountries.
CasestudiesfromaUKservicescompanyincludetheEnvironmentAgency'sNationalFloodandCoastalDefenceDatabasemodelling.
Referencehttp://bit.
ly/I0ATqSWebMappingGeoServer(WMSreferenceserver)UMNMapServerESRIArcGISServer,Envinsa,GeoWebPublisher,GeognoSIS,GeoMedia,OracleMapViewer,SIAS,ERDASAPOLLOGeoServeristhereferenceserverfortheWMSstandard.
UMNMapServerwasoriginallydevelopedbyNASAforitspublicsatelliteimagery.
GeoServerisusedbyUKOrdnanceSurvey,FrenchNationalMappingAgency,WorldBank,UNFoodandAgricultureOrganisation,NYCityITandTelecoms.
Referencehttp://bit.
ly/b5h1fHMapServerisusedbyMinnesotaDNRtoprovidethousandsofwebmaps.
OpenLayersMapFishGoogleMaps,BingMapsOpenLayersisawebclientsiejavascriptlibraryforrenderingmapdata.
Mapfish,compliantwithOpenGeospatialConsortiumstandards,combinestoolssuchasOpenLayersandGeoExt.
OpenLayersisusedbyOpenStreetMap.
Referencehttp://bit.
ly/6Zy41JSpatialDatabasePostGISOracleSpatialCommercialproductswithspatialextensionsincludingSybase/BoeingSQS,DB2,InformixPostGISenablesthePostgresqltoworkwithgeospatialdata.
Itisamatureproduct,initiallyreleasedin2001.
PostGISisusedbymanygeospatialproducts,includingthoseforspatialanalysisandmapping.
PostGISisusedasadatabackedbymanyproducts,includingestablishedcommercialproductssuchasERDASApolloandCadCorpSIS.
Referencehttp://bit.
ly/sW8e1lPostGISunderliesthemapitdataandwebservicesupportingtheGDSwww.
gov.
ukdomain'sgeolocationfunctions.
Referencehttp://bit.
ly/92Rr9Pandhttp://bit.
ly/zVAoXcOthercasestudiesforPostGISincludeSITELforMexicangovernmentagencies,GlobeXplorermigratingfromInformixservingoveramillionrequestsperdayfromterabytesofdata,andtheFrenchnationalmappingagencymaintainsover100milliontopographicalfeatures.
AUKexampleisInfoterrasatelliteandaerialimagerywhichstorestheentireOrdnanceSurveydatabasewithPostGISReferencehttp://bit.
ly/I3ux9pSecurityToolsNotallpublicsectorrequirementsforsecuritytoolsrequirespecificproductcertifications,andawidersetofoptionscanbeexplored.
Forexample,theuseofSSHencryptioncanbesufficientforsomescenarios,andthecostofmoreexpensiveinfrastructurescanbeavoided.
SectorSoftwareConsiderasAlternativetoCommentsRealWorldUseDiskandDataEncryptionTruCryptSSLCommercialproductsTruCryptiseasytouseandofferscapabilitiessimilartomarketleaders.
ItsupportsWidows,LinuxandMacOS.
Functionsincludetransparentreal-timeon–the-flyencryption,hiddencontainers,pre-bootauthenticationforWindows,multiplekeys,hardwareacceleration,andtwofactorauthentication.
Canencryptwholedisk,partition,fileandswapspace.
N/APasswordstrengthtestingJohntheRipperCommercialproductsLognestablishedtoolforbruteforceattacksagainstpasswordsN/AIntrusionDetectionSystemsSnortCommercialproductsSnortisannetworkintrusiondetectionandpreventionsystem.
Itisnotahostbasedintrusionorpreventionsystem.
N/APortscanningandHostIdentificationnmapCommercialproductsNmapisasecurityscannerwhichaimstoidentifyanddiscoverhosttypesandservices.
N/AVulnerabilityScanningNessus,OpenVASNiktoCommercialproductsNessuswasaleadingvulernabilityscanner.
ItbecameclosedproprietaryandwasforkedtoOpenVAS.
Ithasaverycomprehensivedatabaseofcheckstotestforvulnerabilities,includingtheabilitytoexecutesomeattacks.
Niktoisawebserver/applicationspecificvulnerabilityscanner.
TheGermanFederalOfficeforInformationSecurity(similartotheUK'sCESG)supportedvariousfeaturesoftheOpenVASsoftwareframeworkaswellasvariousnetworkvulnerabilitytests.
Referencehttp://bit.
ly/LwQLzDesktopOfficeSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseDesktopOfficeApplicationsLibreOffice/OpenOfficeMicrosoftOfficeLibreOfficeiscommunitydevelopedandhassignificantdevelopmentpartnersandmomentum.
OpenOfficeisnowgovernedbyApache,originallydevelopedbySunasStarOffice.
TheDocumentFoundation,whichdevelopsLibreOfficeissupportedbycompaniessuchasGoogle,RedHat,andIntel.
LibreOfficeisplanningAndroid,iOS,andweb-onlycloudimplementations.
TheinteroperabilitygapbetweenLibeOffice/OpenOfficeandMicrosoftOfficeiscontinuouslybeingnarrowed.
OpenOfficehassignificantuseinsomesectorsgloballyincluding,TheGuardiannewspapersince2008,20,000schoolcomputersinAndlauciaSpain,20,000desktopsatVietnamDepartmentforEducation,80,000PCatExtremaduraSpain,FrenchNationalAssembly,70,000desktopsattheFrenchGendermerie,CityofVienna,50,000BrazilFederaldesktop,BangkokAirways,FuturePublishingUK,PeugotCitroen,TravelReplublic.
Referencehttp://bit.
ly/bf0RFNIBM'scorporateSymphonyofficesuiteisbasedonOpenOffice.
PDFCreationPDFCreatorAdobeAcrobatCreationofPDFsfromanyWindowsapplicationthatcanprint.
ProvidesmorecontroloverPDFcreationthanalternative"printtofile"solutions.
Featuresincludedigitalsigning,PDF/Aarchives,mergingPDFsandencryption.
Runsonterminalservers.
Inforworld2008OpenSourceSofwtareaward.
MediaPlayerforAudio&VideosVLCQuickTime,AdobeproductsVLCisanestablished"swissarmyknife"ofmediaplayerswithsupportforaverylargerangeofaudioandvideoformats.
N/AProjectManagementProject.
netMicrosoftProjectProject.
netisananterprisescaleprojectmanagementapplication.
Project.
netislistedinGartnerMagicQuadrantforITProjectandPortfolioManagementApplciations.
Referencehttp://bit.
ly/cX3O8wCustomersincludeFTServices,GenesysConferencing,CityofSanFrancisco,Trak,PennStateUniversity.
Referencehttp://bit.
ly/uORUMiMindMappingFreemind,XmindMindMaple,MindManager,MindGenius,VisualMindMicrosoftVisioFreemindandXmindareboth"mindmapping"tools,enablingthecreationandeditingofconceptorideamaps.
FurtherfeatureincludeexportingtoPDF,HTMLordocumentformats,andtheproductionofprojectmanagementcharts.
XmindisusedbyKBC,netpioneer,MIgros,Rovio,UnionInvestment,.
Referencehttp://bit.
ly/RVX5Freemindtestimonialsarelistedonthefreemindwebsite.
Referencehttp://bit.
ly/2iJyWMEmailEncryptionGnuPG/GPGSymantec/PGPCorporationproductsOpenPGPbasedproductsaretypicallyusedtoencryptemailcommunications.
ThereareseveralimplementationsoftheOpenPGPstandardRFC4880.
GnuPGisanopensourceimplementationandWindowsinterfacesareavailable.
N/AEmailLabellingOutlookpluginforemaillabellingfromTheNationalArchivesBoldonJamesOutlookpluginisdevelopedbyTheNationalArchivesTheNationalArchivesWebBrowserFirefox,Chrome/ChromiumMicrosoftInternetExplorerFirefox,whichgrewoutoftheMozilla/Netscapeefforts,becametheleadingbrowsernotedforit'sstandardscompliance.
Recentlyduring2011,Google'sChromebrowserwasmeasuredtobeontracktobecometheleadingbrowser.
Historically,InternetExplorerhasbeenconsideredbymanynotbeasstandardscompliantasalternativebrowsers.
It'suseofActiveXasamechanismhasledsometoconsiderittohaveagreaterattacksurface.
Itisbestpracticeforwebdeveloperstotestagainstarangeofbrowsers,withIE-onlysupportconsideredbadpractice.
GuardianreportsthatinEuropeFirefoxhasovertakenInternetExplorerasmostwidelyusedbrowser.
Referencehttp://bit.
ly/fQ2hXHDepartmentofHealthusesmultiplewebbrowsers,includingFirefox.
2011IEhasonly38.
9%usershare,trendsshowChromewillbecomedominantbrowsersoon.
http://bit.
ly/rqnlQjAssistiveTechnologiesNonVisualDesktopAccess(NVDA)DragonScreenreaderforWindows,providingfeedbackthroughsyntheticspeechandBraille.
Supportsover20languages.
IntegrateswithInternetExplorer,OutlookExpress,MicrosoftWordandExcel,LibreOfficeandOpenOffice,ThunderbirdandFirefox.
ProtocolssupportedincludeWAI-ARIAforwebapplications,MicrosoftActiveAccessibility.
NVDAhasreceivedsignificantglobalrecognitionandawards.
Yahoo!
UsesNVDAfortestinganddemonstration.
Referenceshttp://bit.
ly/fJKfhqThewww.
gov.
ukbetaistestedagainstseveralusabilitytools,includingNVDA.
Referencehttp://bit.
ly/zVAoXcSpecialistApplicationsSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseStatistics&DataAnalysisGNURS/S-plus,SAS,SPSSGNURistheleadingandmaturestatisticsandnumericalcomputingsystem.
Itisnowtheestablishedleadinacademiaandincreasinglyinindustry,displacingcommercialproducts.
GnuRisbecomingtehdefactostatisticalprogrammingenvironment,asevidencedbysubjecttextsandit'useinuniversities.
RealworldexamplesincludeusebyGoogle,Pfizer,Merck,BankofAmerica,StanfordUniversity,InterContinentalHotelsGroupandShell.
Referencehttp://nyti.
ms/4xpontDataMiningRapidMinerSPSS,SASPASW,SASEnterpriseMiner,MATLAB,OracleDM,,ExcelLeadingdataminingandexplorationtoolkit,providingaccesstoproventools,suchasWEKA,throughagraphicaluserinterface.
Includestextminingcapability.
KDnuggetsleadingprofessionalnewsletterfordataminingsectorpollshowsRapidMinerasmostusedtool.
Referencehttp://bit.
ly/dy9XwPAudioEditingAudacityWavelab,Amadeus,QuickAudio,LogicPro,Wavestudio.
Audacityisacrossplatformmatureaudiorecording,editing,mixingandprocessingtoolwhichdoesafewthingsverywell.
Itisusedbyprofessional,betheyinfilmproductionormusicteachers.
Audacityisnotamusiccompositiontool.
Audacitywasusedtoprocesssomeoftheaudioforafeaturefilm.
Itisalsousedineducationasacosteffectiveaudiotool.
Referencehttp://bit.
ly/c0JXScandhttp://bit.
ly/pMbk8BVideoEditing&TranscodingOpenShotAvidemuxAdobeGoLive,QuicktimePro,Openshotisavideoeditor,designedtobeeasytouseandperformthemostcommonfunctionseffectively.
Avidemuxisapowerfultoolforconvertingbetweenaudioandvideoformats,withveryfinecontrolovertheformatandtranscodingparameters.
BothOpenshotandAvidemuxwereusedinthedevelopmentphaseofaprogrammetosupportapublicdisclosureofmaterialledbytheHomeOffice.
Image&PhotoManipulationGIMPAdobePhotoshopGIMPisaverycapableimageeditorandformanyusecasescanbeusedinsteadofproprietarysoftware.
InstallersforWindowsareavailable.
N/ADesktopPublishingScribusAdobeInDesign,QuarkScribusisarapidlymaturingandeffectivedesktoppublishingsystem.
Itiscurrentlycapableofsupportingmostcommondesignandlayouttasks,andcanpublishproductionqualityoutput,includingpre-flightchecks.
N/AVectorDrawingInkscapeAdobeIllustratorInkscapeisarapidlymaturingvectorgraphicsdesigntool.
Ithasfeaturesnormallyonlyfoundinthemostexpensiveproducts.
Itiscapableofproducingproductionqualityoutput.
N/ADiagrammingDiaLibreOffice/OpenOfficedrawingtoolsMicrosoftVisioSupportforopenstandardformatssuchasEPSandSVG.
InstallersforWindowsareavailable.
VisiodiagramsupportisimprovinginLibreOfficeN/ACADQCadAutoCADSimpleCADapplicationusesAutoCADDXFcommonfileformat.
Windowsinstalleravailable.
TBA3DModelling,Rendering&AnimationBlenderMayaComparabletocommercialsoftware,usedtorenderproductionqualityscenesandanimations.
FeaturefilmshaveusedBlenderforsupport,animationandeffects.
Referencehttp://bit.
ly/huBi3RTVcommercials.
Referencehttp://bit.
ly/gA5ze2Education&LibrarySectorSoftwareConsiderasAlternativetoCommentsRealWorldUseCourseManagementMoodleLearningmanagementsystemforcoursecreatorsandadministrators.
Verysuccessfulintheacademicsector,itisdesignedtobeextensible,andhasanactiveecosystemofcontributors.
Moodlehassignificantuseintheeducationsector,includingOpenUniversity,AustralianNationalUniversity,LondonSchoolofEconomics.
April2012Moodlehasauser-baseofapprox66,000registeredactivesiteswith58millionusersin6millioncoursesin215countriesandinmorethan75languages.
TheUKOpenUniversityisthethridlargestdeploymentfor840,000usersand7000courses.
Referencehttp://bit.
ly/gXRiAVandhttp://bit.
ly/JBndAmIntegratedLibraryManagementKohaSirsiDynix,Symphony,Unicorn,ExLibris,TalisKohaisestablishingitselfastheleadingopensourcelibrarymanagementsystem.
Itisentirelywebbased,makingintegrationrelativelysimple,andcloudsolutionsexist.
Itsupportscommonlibrarymanagementstandards.
SignificantglobaluseofKohaincludingmanyEuropeanlibraries.
UKexamplesofvariouskindsoflibraryincludemanagementconsultancyBoozandCo,RaceEqualityFoundation,RoyalPharmesuticalSocietyofGreatBritain,TavistockHospital,TheNationalArchives,TheKingsFund.
SignificantuseonSpain,Germany,Italy,Sweden,France,andmanyexamplesintheUSA.
Referencehttp://bit.
ly/kPK92gHealthSectorSoftwareConsiderasAlternativetoCommentsRealWorldUsePatientRecordsVistACommercialproductsVistAisahealthinformationsystemcentredaroundhealthrecords.
ItisusedextensivelyintheUSDepartmentofVeteransAffairs.
Itconsistsofapproximately160modulescoveringclinicalcare,financialfunctions,andinfrastructure.
VistAisusedbytheVeteransHealthAssociation,whichmanagesthelargestmedicalsystemintheUSA.
Thiscoversover8millionveterans,180,000medicalpersonneloperating163hospitals,over800clinics,and135nursinghomesthroughouttheUSA.
NearlyhalfofallU.
S.
hospitalsthathaveacompleteenterprise-wideimplementationofanelectronichealthrecordsystemareVAhospitalsusingVistA.
VistAisalsousedbytheWorldHealthOrganisation,andincountriessuchasMexico,Finland,Germany,Nigeria,India,Brazil,andDenmark.
Referencehttp://bit.
ly/aNmMdServiceManagementSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseITServiceManagementOTRSITSMRemedyOTRSITSMistheleadingopensourcehelpdeskandservicemanagementsolution.
ItalignstotheITILmodelforservicemanagement.
ItistheonlyopensourcesolutionPinkVERIFYcertifiedasITILv3compliant.
IncludeschangerequestandSLAmanagement,selfservice,dashboardsandimpactreporting.
100,000deploymentsincludePhilips,NASA,CSC,Lufthansa,Fujitsu,Nokia,DeutschePost,Boeing,VirginAustralia,NewYorkStateDepartmentofCivilService,GermanOfficeforInformationSecurity(similartoUKCESG),.
Referencehttp://bit.
ly/I7QcZhFileAuditDROIDNocommercialanalogueTNAdevelopedforDigitalContinuityProgramme,DROIDinventoriesandanalysesfilesheldbyanorganisationbyintrinsicpatternanalysis.
NOknowncommercialcompetitor.
TheNationalArchivesAgileDevelopment&ProjectManagementSectorSoftwareConsiderasAlternativetoCommentsRealWorldUseGeneraltracJIRAMicrosoftProjectTracoffersseveraldevelopmentfunctions,ofwhichprojectmanagement(roadmap,milestones)andissueortickettrackingarekey.
Otherfeaturesincludeintegrationwithversionmanagementsystemsandreporting.
Onlinetracsupportedprojectsarerecognisedbytheircommonfunctionbarsshowingwiki,timeline,roadmap,browsesource,viewtickets,newticketandsearchfunctions.
tracisusedinthedevelopmentofsignificantsoftwareasvariedastheladingblogengineWordpress,leadingmacports,GRASSGISsoftware,totheHaikuOS.
OrganisationsincludeNASA,OxfordUniversity,Nokia,Qype,.
Referencehttp://bit.
ly/aVSyi8BugTrackingBugzillaJIRALongestablishedwebbasedbugtrackingsystem,opensourcedin1998andactivelydevelopedsincethen.
Bugzillaisfocussedonsoftwaredefecttracking,andnotasgeneralpurposeissuetickettrackingorprojectmanagementtool.
Usedbymanyprojectsandovermanyyears,ithasrefinedtosupportanestablisheddefectandfeaturerequesttackingworkflow,includingassignmentofnewitems.
Bugzillaisextensivelyusedglobally,andisestablishedoveradecade.
NotableusersincludeRedHatfortheirenterpriseproducts,Novell,NASA,Facebook,Akami,Nokia,NYTimes,Yahoo,EMC,Motorola.
TheBugzillasitelistsover1000organisations.
.
Referencehttp://bit.
ly/bWszW